Customer service
Get a demo
Back to list

bolttech partners with AIS in Thailand

Embedded protection with first-in-market services now available for customers of the recently launched AIS Care+ programme

Bangkok, Thailand, 10 January 2023 – International insurtech bolttech and Thailand’s leading mobile network operator, AIS, have partnered to deliver embedded protection services including mobile device switch and replacement services to AIS customers for the recently launched AIS Care+ programme.

The AIS Care+ programme allows customers to switch or replace their smartphones and tablets flexibly for any reason and at any time from the comfort of their homes. Customers can get doorstep delivery with a money-back guarantee that ensures they are supported in a timely manner, as little as within 6 hours in Bangkok. Both these features are a first in the market for Thailand. The plan includes a "no questions asked" option for customers to exchange their current mobile device for a different brand, colour or model. bolttech also provides a complimentary screen replacement service now bundled with the AIS Care+ plans.

Saran Phaloprakarn, Head of Mobile and Consumer Products, AIS said, "We're thrilled to partner with bolttech, a global expert in device protection, to launch this innovative and differentiated protection service offering in Thailand. AIS Care+ gives our customers more choice and convenience for changing or fixing their mobile devices, without having to deal with complicated and time-consuming claims and servicing requests. Our collaboration with bolttech has been integral to our efforts to deliver comprehensive services that help our customers stay connected at all times."

The partnership reinforces bolttech's position as a leading provider of embedded device protection across Asia and Europe.

Baldev Singh, CEO, Southeast Asia, bolttech said, "Our device protection embedded with AIS, the leading telecommunications brand in Thailand, is another major step in our partner-led strategy for the market. We will continue to build on our partnership with AIS to offer more value to their growing customer base."

AIS Care+ is available to all AIS customers who purchase a smartphone or tablet at any AIS-branded stores such as AIS Telewiz or AIS Buddy stores. Customers can subscribe to either a monthly or 12-month service.

For more information and 24/7 support with AIS Care+, please go to

About AIS

Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz. The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of video, the Cloud, digital payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into AIS eSports and AIS Insurance Service. All of this is to support the vision of becoming a Cognitive Tech-Co with the potential to support a robust digital infrastructure for the country, boost the industrial sector’s competitive potential and upgrade quality of life for all Thais. Find out more at

Legal information
DisclaimerPrivacy NoticeCookie Policy
bolttech © 2023 All Rights Reserved.