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24 May 2024

InsureTech Connect Asia interview with our Group Chief Technology Officer David Lynch

Tricia Wong, Director of InsureTech Connect Asia, recently sat down with our Group Chief Technology Officer David Lynch for a wide-ranging conversation on how AI will shape the future of insurance.

In this interview, David shared his views on:

  1. How a surge in availability of real-time data, coupled with the ability of AI to process this and extract valuable insights, will transform the insurance sector
  2. The vast impact of AI on fraud detection and prevention
  3. Key ethical considerations when integrating AI into decision-making processes
  4. Use cases where insurers and insurtechs have successfully tapped on AI to enrich customer experiences