In this video, our Group Chief Technology Officer David Lynch shares how we launched our mobile device diagnostics tool Click-to-Protect with machine learning capabilities, in partnership with DiUS, an Australian-based tech company that specialises in data, AI and application modernisation.
Leveraging remote diagnostics, Click-to-Protect can assess the condition of used phones and enable protection plans to be sold with a few clicks of a button from the comfort of a customer's home.