Customer engagement platform

Enhance every customer touchpoint

Our digital engagement platform helps insurance providers create personalized and seamless experiences at every stage, ensuring customers stay connected, engaged, and satisfied.

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Overview

Boost customer engagement with seamless digital tools tailored for the insurance sector

Unlock the full potential of customer engagement with our 360° technology that integrates effortlessly into your current systems. You’ll provide a unified solution that keeps your insurance customers connected, engaged, and satisfied at every touchpoint. From upselling and cross-selling opportunities to enhanced service requests, our platform is designed to elevate the customer experience and help your business thrive in today’s insurance market.

5.6m

Active policies

350K

New customers per month

60K

Points of sale

Benefits

Drive customer loyalty and satisfaction

Our engagement platform transforms how insurance providers interact with their customers by enriching every touchpoint. Through a seamlessly integrated, white-labeled solution, you can tailor the experience to not only meet but exceed customer expectations in the insurance and protection sector. Elevate your customer engagement strategy and stay ahead of the competition with a platform built to drive loyalty and satisfaction.

Deliver personalized experiences that drive customer loyalty

Our platform integrates effortlessly with your existing systems, offering a white-labeled suite that enhances customer satisfaction by creating a cohesive and branded experience.

Streamline interactions to improve satisfaction

Customers can easily access product documents, initiate service requests, and view personalized offers, all through an intuitive interface that ensures a smooth journey from start to finish.

Unlock opportunities for upselling and cross-selling

With personalized promotions and targeted offers, our platform helps you engage customers more effectively, boosting loyalty and revenue across their insurance lifecycle.

Features

Advanced tools to engage and retain customers

Our Engagement Portal offers intelligent features that ensure meaningful customer interactions at every touchpoint.

White-labeled interface

Provide a fully customizable, branded experience that aligns with your business’s identity while offering seamless digital engagement.

Personalized promotions

Engage customers with targeted offers and promotions tailored to their needs, driving additional revenue through upselling and cross-selling.

Intuitive service management

Give customers the tools to easily manage their insurance products, from downloading documents to initiating service requests, all within a user-friendly interface.

Ready to enhance your customer touch points?

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Insights into Success

Explore Our Case Studies

Joining bolt’s ecosystem brings opportunities and benefits to your business

An Italian mobile network operator partnered with bolt to implement advanced device protection and lifecycle solutions, boosting sales, expanding its market, and enhancing customer loyalty while positioning itself as a market leader in device management.

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Sales increase

50+

Improved NPS

99%

Service requests processed within 24hrs

A national insurer partnered with bolt to implement a unified insurance distribution platform, expanding its agent network, increasing quoted premiums, and improving service efficiency to meet growing market demands while enhancing customer satisfaction nationwide.

See the case study

300%

Agent growth in 5 years

$4bn

In quoted premiums since 2021

20k

Daily insurance quotes

A financial services organization partnered with bolt‘s digital insurance platform to overcome market and technology challenges. The switch led to growth in quoted premiums, enhanced customer satisfaction, improved operational efficiency, and boosted agent productivity, securing their competitive edge.

See the case study

75%+

Increased revenue

135%

Conversion increase

80%+

Improved net promoter score

A personal lines broker partnered with bolt to modernize its operations, adopting a fully digital insurance platform. This shift improved client service, streamlined quoting processes, and drove substantial growth in premium volume, maintaining their reputation for tailored solutions.

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113%

Premium growth

100%

Digital transformation

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