Customer satisfaction
With our comprehensive protection coverage, fast fulfillment, and superior customer experience, we guarantee customer satisfaction with our best-in-class consumer electronics protection and services.
Consumer electronics
Comprehensive protection for essential devices
Our market-leading consumer electronics protection solutions ensure your customers receive the best service, relevant products, comprehensive coverage, and fast fulfillment for all their essential tech.
We partner with some of the world's top brands
Benefits
With our electronics protection solutions, we’ll help you offer more value to your customers
Lifetime value
With our unique consumer electronics lifecycle proposition, we enable partners to provide products that meet every need—from purchasing, renting, and protecting to retiring and upgrading devices, creating an enclosed loop to avoid customer attrition.
Eco-friendly
We recycle and repurpose every device that comes back into the ecosystem through protection claims, trade-ins, and upgrades, maximizing its value by giving it a second or even more lifecycles.
Features
Comprehensive tech protection, fast repairs, and unmatched service
Our protection plans cover the devices your customers rely on most, from smart home systems to gaming consoles, going beyond manufacturer warranties to ensure complete peace of mind. With quick repairs through our global network of certified technicians, customers can get back to using their devices without long delays. And with our easy-to-use online claims portal and 24/7 support, we make managing repairs or replacements simple and stress-free, providing a superior customer experience at every step.
Complete protection for all essential tech devices
We offer coverage that goes beyond manufacturer warranties, including protection against any eventuality. No matter what happens, we’ve got your customers covered with fast, reliable service that gets them back on track. Whether they want to protect a single piece of electronics or a whole household’s worth of gadgets, we have a plan that fits the needs. From smart home devices to gaming consoles, our protection plans are designed to cover the tech that matters most to every customer.
Swift repairs and fast replacements for damaged devices
When a device is damaged, waiting weeks for repairs isn’t an option. Our global network of certified repair technicians ensures that customers get quick, high-quality repairs, often on the same day. And if the device is beyond repair, we’ll provide a replacement fast, so customers are never left without the tech they rely on.
Seamless claims process with 24/7 customer support
Filing a claim or raising a service request shouldn’t be a headache. Our user-friendly online portal makes it simple to submit a claim, track its status, and get updates every step of the way. With 24/7 customer support, we’re here to guide customers through the process, making sure each request is handled quickly and efficiently.
Insights into Success
Explore Our Case Studies
Joining bolt’s ecosystem brings opportunities and benefits to your business
An Italian mobile network operator partnered with bolt to implement advanced device protection and lifecycle solutions, boosting sales, expanding its market, and enhancing customer loyalty while positioning itself as a market leader in device management.
5x
Sales increase
50+
Improved NPS
99%
Service requests processed within 24hrs
A national insurer partnered with bolt to implement a unified insurance distribution platform, expanding its agent network, increasing quoted premiums, and improving service efficiency to meet growing market demands while enhancing customer satisfaction nationwide.
300%
Agent growth in 5 years
$4bn
In quoted premiums since 2021
20k
Daily insurance quotes
A financial services organization partnered with bolt‘s digital insurance platform to overcome market and technology challenges. The switch led to growth in quoted premiums, enhanced customer satisfaction, improved operational efficiency, and boosted agent productivity, securing their competitive edge.
75%+
Increased revenue
135%
Conversion increase
80%+
Improved net promoter score
A personal lines broker partnered with bolt to modernize its operations, adopting a fully digital insurance platform. This shift improved client service, streamlined quoting processes, and drove substantial growth in premium volume, maintaining their reputation for tailored solutions.
113%
Premium growth
100%
Digital transformation