JKOPay case study

Simplifying entry into the insurance market for Taiwan’s leading e-wallet

JKOPay is the market-leading e-wallet in Taiwan, a one-stop financial services portal with more than 6 million users and 200,000 partnered merchants.

The brief

JKOPay were looking to stay one step ahead of Taiwan’s financial sector by building an insurance marketplace. Originally, they intended to develop the insurance platform themselves under JKO Fintech Hub – managing licensing and insurer partnerships independently. bolttech’s comprehensive solution offered a faster, simpler alternative, effectively consolidating the capabilities they would have otherwise needed to build or source from multiple providers.

What we delivered

bolttech offered JKOPay both the technology platform and the insurance capabilities needed to launch their vision. Partnering with us, JKOPay could simplify their go-to-market journey to under three months, navigate regulatory barriers, and make insurance partnership onboarding easy, while maintaining a customer experience that meets the expectations of millions of JKOPay users.

Digital Distribution API

embedding insurance directly within the JKOPay app

Personalization Engine

delivering relevant protection options based on user needs

Digital Design System

enabling a fast, frictionless purchase experience – including cardless payment via JKOPay tokens

Results

This partnership launched JKOPay’s first embedded insurance service, helping expand its fintech offering and bring new value to its users.

bolttech provided the technology, regulatory infrastructure, and insurance products needed to deliver a seamless in-app experience — live in just three months.

1 M+

User visits within 6 months

Conversion rate of registered users

~3 mins

For a customer to complete a transaction

Innovative new features launched, such as easy cardless payment with JKOPay Tokens

What our partner has to say

“When we decided to partner with a broker or directly with multiple insurance companies, we chose bolttech because we can leverage bolttech’s existing relationships with various insurance providers, saving us time and resources. And we’ve seen positive results; our conversation rates are 2-3x more than industry peers.”

Clare Fann

Chief Product Officer, JKOPay