Who

we are

Launched in 2020, bolttech is Pacific Century Group’s digital protection and insurance business. As a digital native with international reach, we’re uniquely placed to deliver the future of insurance – a future that’s designed around people’s lives, making things easier for customers, while multiplying opportunities for partners.

Our story so far

Although the bolttech brand launched in early 2020, we have a long track record of innovation in the insurance industry.

Today, the bolttech group has a number of market-leading players, including: Bolt Solutions Inc. in the U.S., the world’s largest digital insurance brokerage with US$2.9 billion of premiums in force in 2019; Edirect (trading as Frank) in Thailand, a cutting-edge online direct broker; Amtrust Mobile Solutions (rebranded as bolttech in Q1 2020), a leading device protection provider in Southeast Asia; and general insurance businesses in Hong Kong, Singapore, and Thailand.

In Asia, the bolttech group has a presence in Hong Kong, India, Indonesia, Malaysia, the Philippines, Singapore, Taiwan, Thailand, and Vietnam — in addition to our presence in the U.S. and Europe. Our ambition is to build an innovative, connected protection and insurance ecosystem across the globe, through further growth and acquisitions.

In Europe, bolttech includes the formerly named Reconnects, a start-up device protection company established in 2019, now working with market leading telecommunications partners in Italy and Austria under the bolttech banner following the rebrand in June 2020.

Our scale

bolttech serves 7.7 million customers, across three continents with a presence in 12 markets, and we’re growing.

Our shareholders

Pacific Century Group

Pacific Century Group (PCG) is an Asia-based private investment group established in 1993. It has interests across three core business pillars – technology, media & telecommunications (TMT), financial services and property. PCG has a strong track record of successful investing, and has created a long-term sustainable network in Asia and across its core business pillars. PCG’s Founder, Chairman and Chief Executive is Richard Li.

Our leaders

bolttech is led by an extraordinary team with vision to see the future and the experience to make it happen.

Rob Schimek

Group Chief Executive Officer

Rob leads the bolttech team across our operations globally, overseeing our growth and partnership opportunities. With 30 years’ international leadership experience within the insurance industry, Rob’s previous roles include Managing Director and Group Chief Operating Officer for FWD Group, and President & CEO of AIG’s commercial insurance businesses worldwide. Outside of work, Rob can be found in the gym or competing in some of the world’s toughest endurance competitions such as the FWD 78° North Marathon, one of the most northern marathons in the world, and the Ironman World Championship.

Madhu Tadikonda

Group Chief Commercial Officer | Singapore Country Manager

Madhu works closely with Rob, providing strategic direction of our business as well as being a member of the executive committee. He also leads our Singapore businesses as Singapore Country Manager. Madhu joined us from AIG in New York where he was previously Global Chief Underwriting Officer leading a broad team with multiple workstreams from data scientists to behavioural economists. Outside of work, he enjoys horse riding, and spending time with his wife and family.

Tim Tantillo

Group Chief Operating Officer

Tim leads and evaluates our strategic operations with a focus on how we can deliver on-going change in keeping with consumer trends and market demands. Tim has extensive management and financial experience across global organisations, spanning the Big Four, Fortune 50 companies, and private equity firms. Tim is married with four children and two grandchildren. He enjoys Crossfit, country music and red wine.

Craig Merdian

Group Chief Financial Officer

Craig leads bolttech’s finance function and is a member of the executive committee. In his role as CFO, his focus is ensuring the highest standards of protocol and providing financial direction and strategy. Craig has over 35 years’ experience in financial management, strategic planning and corporate development. Previously, he has also been a CFO for FWD Group and Manulife Asia. Craig enjoys travelling, hiking, spending time with his three adult sons, and doing the New York Times crossword puzzle.

Melissa Wong

Group Chief Digital Officer

Melissa works closely with our colleagues in customer experience, product and distribution as part of a wider mandate to build and enhance our digital ecosystem. She has a proven track record as a digital leader in the financial sector, having worked in banking and financial services for over a decade. She joins us from DBS Bank Singapore, where she spearheaded customer-led digital transformation projects and customer journey initiatives. In her spare time, Melissa enjoys crewing on sailing yachts, trail running, and road biking.

David Lynch

Group Chief Technology Officer

David leads all things technology across bolttech. Previously, he has been a CIO, CX and innovation leader in two of the world’s largest banks Standard Chartered and DBS. He was also a pioneer in the development of the fintech sector in Greater China. David’s passions beyond innovation and technology, are minimalism, sustainability, renewable energy, helping start-ups, and a variety of sports including F1, basketball, swimming, cycling, running and Australian football.

Mark Simmons

Chief Executive Officer, Device Protection, SEA & India

Mark leads the growth and development of our device protection business and was the founder of the Southeast Asian operations. He brings over 20 years’ experience in business development and was one of the pioneers of smartphone insurance in the region. Mark started his career in sport and had won numerous titles for the British Junior waterski team. Outside of work, Mark’s thirst for adventure extends from water skiing, surfing, ice hockey to motocross racing.

Philip Weiner

Group Head of Device Protection, North Asia & Europe

Philip leads the growth and development of our device protection business in North Asia and Europe. Over his career, Philip has used his passion and creativity to put customers’ needs first and create new and unique solutions. Prior to joining us, Philip worked in insurance and consulting across various functions including product, finance, and risk management. When not in the office, he spends most of his time chasing his three young kids around his apartment.

Eric Gewirtzman

Chief Executive Officer, bolt US

Eric is co-founder of Bolt Solutions Inc. in the US, our market leading insurtech. Now, as part of the wider bolttech family, he continues to lead the US digital brokerage and US software side of our business, bringing with him over 20 years’ expertise in technology and innovation. His track record includes extensive experience creating pioneering insurance solutions, designed to meet consumer demands whilst offering a competitive advantage and sustainable commercial growth. Outside of work, Eric enjoys family time, off-roading, and creating new prototypes with electronics and robots. He splits his time between Tel-Aviv and New York City.

Ginny Cao

Group Head of Digital Brokerage Asia

Ginny leads the growth and development of our digital brokerage business across Asia. Alongside this, she’s also the Vice President of business development for our parent company, Pacific Century Group. Previously, she worked in New York at the investment bank Merrill Lynch. Ginny holds an MBA from the University of Chicago Booth School of Business. Outside of work, Ginny is a keen environmentalist. She holds a Master’s degree in environmental engineering and her work has received numerous citations within several academic publications.

Stephan Tan

Group Chief M&A and Strategy Officer

Stephan is responsible for our acquisitions and new partnerships, securing opportunities as part of our growth strategy and organic business expansion. He is also a member of our executive committee. He is a seasoned M&A professional with close to fifteen years’ experience in M&A and corporate finance. He was previously Chief Financial Officer at Edirect Insure Group, overseeing several key functions including finance, legal and HR. He started his career within investment banking at Citigroup, covering financial institutions in Europe. Outside of work, Stephan is a keen linguist and he enjoys playing football, squash, and chess. He lives in Hong Kong and is married with twins.

Patricia Hui

Group General Counsel

Patricia heads up our legal department, overseeing all compliance and legal matters. She’s a seasoned lawyer and company secretary with over 25 years’ experience. Patricia has enjoyed a global career spanning a number of listed companies (NYSE and HKSE), with expertise across a range of industries including telecommunications, ports, property, retail and manufacturing. Patricia now lives in Hong Kong and outside of work enjoys yoga, colouring, and photography.

Scott Austin

Group Chief of Human Resources

Scott manages our talent and is responsible for driving the development of our people, across all our workstreams and is a member of our executive committee. He has close to 20 years’ experience in human resources across several industries including insurance, telecommunications and consumer goods. Scott’s previous roles include Group VP, Human Resources for FWD Group, and Head of Talent Management, APAC and EMEA, for Edgewell Personal Care. Originally from Sydney, Scott has made Hong Kong his home for the past five years - along with his partner and two dogs. He enjoys travelling, hiking and the outdoors.

Ryan Mascarenhas

Group Head of Customer Experience

Ryan works closely with our colleagues in product, distribution and operations to enhance our digital ecosystem and ensure we provide our customers with an awesome customer experience. Ryan joined us from AIG in New York where he led a Transformation team focused on strategy and business transformation across the company’s global footprint. Ryan has a Management Consulting background and worked with Deloitte Consulting LLP servicing various North American based insurance companies. Outside of work, Ryan enjoys cooking, travelling and hanging out with his wife and two sons.

Andie Drerup

Group Chief of Staff

Andie supports Rob and oversees our broader communication framework, setting the tone and developing our workplace culture. In her role at bolttech, she is a member of the executive committee and supports our teams to ensure strategy execution and provides leadership on areas such as corporate governance. She has a Master’s degree in Organisational Psychology and over 20 years’ experience in change management and business transformation. Andie has previously worked for organisations based in Australia, the US and Asia. Andie lives in Singapore with her husband, daughter and two cats. She enjoys running, exploring the great outdoors and travelling.