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9 October 2026

What does it take to scale embedded insurance? 

In an interview with the Open & Embedded Insurance Observatory, Stephan Tan – bolttech’s CEO, EMEA and Group Chief Investment Officer – shares lessons from building embedded insurance partnerships with ING and BYD. Key themes from the conversation include: 

  1. Protection should fit the customer journey: The opportunity is to make relevant protection easier to access through services and channels customers already know and trust. 
  1. Partnerships need to work behind the scenes: Distributors, insurers and technology providers each bring different strengths. When they work together well, customers can access protection without having to navigate the complexity behind it. 
  1. Scale starts with the first launch: Building for multiple markets from the outset means creating a shared foundation that can still adapt to local customer needs, regulations and insurance markets. 
  1. Technology should solve real problems: The right starting point is the customer or partner need. Technology should remove complexity and support a smoother experience. 
  1. AI and data could make protection more proactive: From more natural customer interactions to better insights into risk, these capabilities can help make insurance more relevant – provided governance, privacy and trust develop alongside them. 

Read the full interview to explore how embedded insurance is evolving across banking, mobility and other customer ecosystems here.

Further Reading

Featured

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News 18 June 2024
Digital Care rebrands to bolttech
Warsaw, Poland, 18 June 2024 – Digital Care sp. z o.o (“Digital Care”), a Poland-based device protection and services company, has been renamed to bolttech Poland sp. z o.o, and rebranded to bolttech. This follows the completion of bolttech’s acquisition of...
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 18 June 2024
A new milestone for Stellantis Insurance: Stellantis Financial Services US launches Embedded Insurance Program with bolt to Expand Customer Choice
SAN FRANCISCO, CA – June 18, 2024 – Stellantis Financial Services US, the captive automotive finance company of Stellantis in North America, today announced a new partnership with bolt, the insurtech with the world’s largest technology-enabled insurance exchange, to support customers of Chrysler, Dodge, Jeep®, Ram, Fiat, and Alfa Romeo.
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 22 March 2024
bolttech launches partnership with Singtel for extended warranty for lifestyle gadgets
Customers can extend protection for their lifestyle gadgets for up to three years after the manufacturer’s warranty expires Singapore, 22 March 2024 – International insurtech bolttech has partnered with Singapore’s leading communications technology group, Singtel, to launch Singtel Extended Warranty for...
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 Insights 15 August 2024
bolttech featured in (Re)in Asia article examining impact of wearables data on underwriting
Our Group Head of Product Proposition and Head of Product and Pricing for Europe, Daisy Dong was interviewed in the (Re)in Asia article, “Wearables data a valuable complement – but not replacement – to sophisticated underwriting” (8 August 2024). In...
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 Insights 1 July 2024
AM Best interview with our Group CEO Rob Schimek
In an interview with AM Best TV at Insurtech Insights USA in New York last month, our Group CEO Rob Schimek shares his views on the evolution of embedded insurance into a multi-trillion opportunity for the industry, and how bolttech...
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