Customer satisfaction
With our wide product range, comprehensive protection coverage, fast fulfillment, and supreme customer experience, we guarantee customer satisfaction with our best-in-class device protection and service products
Mobile devices
Comprehensive protection for all your devices
Our market-leading device protection solutions ensure your customers get the best service, most relevant products, and comprehensive coverage with fast fulfillment, keeping them connected and stress-free.
Trusted by some of the world's top brands
Benefits
With our device protection we’ll help you offer more value to your customers
Lifetime value
Our unique device lifecycle proposition empowers partners to offer products that meet every need—from purchasing and renting to protecting, retiring, and upgrading devices—creating a closed loop that prevents customer attrition
Eco-friendly
We recycle and repurpose every device returned through protection claims, trade-ins, and upgrades, maximizing its value by giving it multiple lifecycles
Features
Comprehensive protection, fast solutions, and exceptional service
We go beyond basic warranties to provide protection plans that cover all the devices your customers rely on, from smartphones to smart home systems. With fast, reliable repairs or replacements, our global network ensures customers are never left without the tech they depend on. And with a streamlined claims process and 24/7 support, we deliver a superior experience that keeps customers satisfied and stress-free.
Expanded protection for all your essential devices
We offer coverage that goes beyond manufacturer warranties, including protection against any eventuality. No matter what happens, we’ve got your customer covered with fast, reliable service that gets them back on track. Whether customers want to protect a single smartphone or a whole family’s worth of gadgets, we have a plan that fits their needs. From mobile phones to smart home devices, our protection plans are designed to cover the tech that matters most to every customer.
Rapid repairs and quick device replacements
When a device is damaged, waiting weeks for repairs isn’t an option. Our global network of certified repair technicians ensures that customers get quick, high-quality repairs, often on the same day. And if the device is beyond repair, we’ll provide a replacement fast, so customers are never left without the tech they rely on.
Seamless claims and 24/7 customer support
Filing a claim or raising a service request shouldn’t be a headache. Our user-friendly online portal makes it simple to submit a claim, track its status, and get updates every step of the way. With 24/7 customer support, we’re here to guide customers through the process, making sure each request is handled quickly and efficiently.
Device lifecycle services
Offer complete device support with sustainable, flexible solutions
Flexible Device Switch
Switch devices across different brands, models, and colors—no questions asked.
Click-to-Protect
Award-winning digital diagnostics to cover aged and SIMO devices.
Repairs and Protection
Insurance solutions for new, SIMO, and aged devices.
Dynamic Trade-In
Options to add guaranteed value.
Device Acquisition Strategy
Flexible options for device rental, upgrade, and second-life devices.
Device Circularity Essentials
Secure wiping and device refresh services.
Insights into Success
Explore Our Case Studies
Joining bolt’s ecosystem brings opportunities and benefits to your business
An Italian mobile network operator partnered with bolt to implement advanced device protection and lifecycle solutions, boosting sales, expanding its market, and enhancing customer loyalty while positioning itself as a market leader in device management.
5x
Sales increase
50+
Improved NPS
99%
Service requests processed within 24hrs
A national insurer partnered with bolt to implement a unified insurance distribution platform, expanding its agent network, increasing quoted premiums, and improving service efficiency to meet growing market demands while enhancing customer satisfaction nationwide.
300%
Agent growth in 5 years
$4bn
In quoted premiums since 2021
20k
Daily insurance quotes
A financial services organization partnered with bolt‘s digital insurance platform to overcome market and technology challenges. The switch led to growth in quoted premiums, enhanced customer satisfaction, improved operational efficiency, and boosted agent productivity, securing their competitive edge.
75%+
Increased revenue
135%
Conversion increase
80%+
Improved net promoter score
A personal lines broker partnered with bolt to modernize its operations, adopting a fully digital insurance platform. This shift improved client service, streamlined quoting processes, and drove substantial growth in premium volume, maintaining their reputation for tailored solutions.
113%
Premium growth
100%
Digital transformation