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Optimize post-sale customer experiences with our digital insurance platform

Servicing

Optimize post-sale customer experiences with our digital insurance platform

From support to fulfillment, ensure consistent customer experience through the whole policy lifecycle

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Comprehensive servicing capabilities

For distribution partners

Deliver a consistent post-sale customer experience to ensure customer satisfaction.

For customers

Customer-centric capabilities to ensure every single need is met and request is answered.

For product providers

Safeguarding providers’ reputation and standards with a slick customer experience.

Explore our customer servicing capabilities

Servicing & claims portal

Seamless claims experience: Quick and hassle-free

Filing a claim should be straightforward and stress-free. With our advanced Servicing and Claims Portal, claims processing is made more efficient and user-friendly. Our white-label portal offers flexible question formats and predictive filling for a seamless and intuitive experience, allowing customers to raise an insurance claim or service request in just a few steps.

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Servicing ecosystem

Fast, reliable, and expert repair services

Our global device and electronics repair networks ensure that customers have access to top-quality repair services wherever they are. We partner with trusted professionals who meet our high standards for quality and customer care, ensuring that your customers’ repairs are done right the first time.

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Engagement portal

Create ongoing touch points and cultivating customer loyalty

Our 360° proprietary technological innovation seamlessly integrates with partners’ existing digital ecosystems, driving efficiency across the insurance value chain and fostering ongoing engagement for servicing, upselling, and cross-selling.

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Global contact centers

Address every single request with quality and speed

Our global contact center supports omni-channel customer service and multiple languages. It allows partners to extend supreme customer experience throughout the entire policy lifecycle, ensuring that every customer has the support they need every step of the way.

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Policy lifecycle management

End-to-end policy lifecycle management with efficiency

Designed to meet the diverse needs of protection products, our digital insurance platform seamlessly orchestrates and configures policy lifecycle across various policy structures, enabling efficient handling of policy issuance and post-sale activities.

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