Servicing and claims portal

Simplify service requests and claims

Our intuitive, white-label Servicing and Claims Portal lets customers to submit service requests or initiate claims with ease, enhancing their post-acquisition experience.

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Overview

Streamline your claims and service workflows

From the initial notification of loss to a comprehensive service request questionnaire, our white-label portal offers flexible question formats and predictive filling for a seamless and intuitive experience, allowing customers to raise insurance claims or service requests in just a few steps. This intuitive solution enhances customer satisfaction while improving operational efficiency.

Benefits

Boost efficiency and customer satisfaction

Our customizable Servicing and Claims Portal integrates seamlessly into your digital platform, ensuring a smooth, branded experience. With configurable workflows and smart features like pre-filling and predictive filling, it simplifies claims and service requests for faster, more accurate resolutions.

Enable accurate and efficient service processing

Tailor workflows to match the specific requirements of your products, allowing flexible question formats and ensuring faster, more precise resolutions.

Integrate effortlessly into your existing digital ecosystem

The portal is designed for smooth integration with your website or mobile app, maintaining your brand’s look and feel while enhancing the overall customer experience.

Use smart tools to streamline service requests

Leverage predictive and pre-filling automation features to simplify the claims process, reducing manual input, and speeding up request fulfillment.

Deliver a streamlined and user-friendly experience

With intuitive design and simple steps, your customers can submit claims and service requests in just a few clicks, improving overall satisfaction and retention.

Features

Flexible, intelligent features to meet every need

Our portal offers advanced features to ensure seamless service and claim processing, tailored to your business’s unique requirements.

Customizable questionnaires

Create fully customizable service workflows with configurable questions to assess claims and service requests accurately.

Intelligent automation

Harness predictive filling and pre-filling features to speed up the submission process and enhance accuracy for all customers.

Integrated partner networks

Leverage our connected database to access fulfillment partner networks, making service and claims resolution more efficient and interactive

Ready to streamline your claims process?

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Insights into Success

Explore Our Case Studies

Joining bolt’s ecosystem brings opportunities and benefits to your business

An Italian mobile network operator partnered with bolt to implement advanced device protection and lifecycle solutions, boosting sales, expanding its market, and enhancing customer loyalty while positioning itself as a market leader in device management.

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Sales increase

50+

Improved NPS

99%

Service requests processed within 24hrs

A national insurer partnered with bolt to implement a unified insurance distribution platform, expanding its agent network, increasing quoted premiums, and improving service efficiency to meet growing market demands while enhancing customer satisfaction nationwide.

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300%

Agent growth in 5 years

$4bn

In quoted premiums since 2021

20k

Daily insurance quotes

A financial services organization partnered with bolt‘s digital insurance platform to overcome market and technology challenges. The switch led to growth in quoted premiums, enhanced customer satisfaction, improved operational efficiency, and boosted agent productivity, securing their competitive edge.

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75%+

Increased revenue

135%

Conversion increase

80%+

Improved net promoter score

A personal lines broker partnered with bolt to modernize its operations, adopting a fully digital insurance platform. This shift improved client service, streamlined quoting processes, and drove substantial growth in premium volume, maintaining their reputation for tailored solutions.

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113%

Premium growth

100%

Digital transformation

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