Simplifying entry into the insurance market for Taiwan’s leading e-wallet

JKOPay is the market-leading e-wallet in Taiwan, a one-stop financial services portal with more than 6 million users and 200,000 partnered merchants.

The brief

JKOPay were looking to stay one step ahead of Taiwan’s financial sector by building an insurance marketplace. Originally they planned to build the insurance platform as part of JKO Fintech Hub themselves – applying for licences and entering supplier arrangements with individual insurers. We offered a fast and easy alternative to their in-house option.

What we did

bolttech offered JKOPay both the technology platform and the insurance capabilities needed to launch their vision. Partnering with us, JKOPay could simplify their go-to-market journey to under three months, navigate regulatory barriers, and make insurance partnership onboarding easy, whilst maintaining a customer experience that meets the expectations of millions of JKOPay users.

What we delivered

0 million+

user visits within 6 months

~0 minutes

for a customer to complete a transaction


conversion rate of registered users


innovative new features launched, such as easy cardless payment with JKOPay Tokens

“When we decided to partner with a broker or directly with multiple insurance companies, we chose bolttech because we can leverage bolttech’s existing relationships with various insurance providers, saving us time and resources. And we’ve seen positive results; our conversion rates are 2-3x more than industry peers.”

Clare Fann
Chief Product Officer, JKOPay

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