JKOPay were looking to stay one step ahead of Taiwan’s financial sector by building an insurance marketplace. Originally they planned to build the insurance platform as part of JKO Fintech Hub themselves – applying for licences and entering supplier arrangements with individual insurers. We offered a fast and easy alternative to their in-house option.
bolttech offered JKOPay both the technology platform and the insurance capabilities needed to launch their vision. Partnering with us, JKOPay could simplify their go-to-market journey to under three months, navigate regulatory barriers, and make insurance partnership onboarding easy, whilst maintaining a customer experience that meets the expectations of millions of JKOPay users.
What we delivered
user visits after launching the embedded insurance service
for a customer to complete a transaction
conversion rate of registered users
continuous CX improvement including enabling the adoption of innovative payments, without the need to enter credit card details
“When we decided to partner with a broker or directly with multiple insurance companies, we chose bolttech because we can leverage bolttech’s existing relationships with various insurance providers, saving us time and resources. And we’ve seen positive results; our conversion rates are 2-3x more than industry peers.”
Chief Product Officer, JKOPay
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