Device Protection

We’re keeping the world connected.

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Our next-generation device protection solutions help millions of people live an uninterrupted digital lifestyle, at home and on the move.

7 markets
across two continents
5.5m+
customers
36k
points of sales
every 3 mins
a device is repaired in SEA

bolttech partners with telcos, retailers, device manufacturers, digital platforms and financing companies to protect the tech at the centre of customers’ lives, from the phones in their pockets to the smart devices in their homes.

With our next generation device protection:

  • Protect all of your customers’ devices
  • High quality service that’s fast, simple and secure for customers
  • Digital customer sales and servicing features that can embed easily into your product journeys
  • Configure plans for your business and customer needs.

Features

Repair

  • Pick-up, repair and delivery to customer within 24 hours
  • Accidental damage
  • Water damage
  • Out-of-warranty repairs
  • Online support

Switch

  • Swap devices for any reason
  • Delivered to your doorstep the next day or sooner
  • Select from the same or similar devices
  • Online service portal

Trade-in

  • Trade-in for all used smartphones
  • Credit towards the latest devices
  • Real-time dynamic trade-in pricing
  • Digital device diagnosis and valuation
  • Secure wiping

Digital servicing

  • Through websites, apps and social media
  • Integrated solution for subscription and one-off payments
  • 365-days a year
  • Help to get the most from your smartphone

Click-to-protect

  • Instant digital protection for new and used smartphones
  • Easy-to-use remote diagnostic tools
  • AI-optimised customer experience
  • Can be embedded into any partners’ journey

Device financing

  • Flexible structures
  • Tailored to your business
  • Monthly instalment plans