{"id":21298,"date":"2024-09-30T14:30:58","date_gmt":"2024-09-30T19:30:58","guid":{"rendered":"https:\/\/bolttech.io\/insights\/%e5%bb%ba%e7%ab%8b%e5%ae%a2%e6%88%b6%e9%97%9c%e4%bf%82%ef%bc%9a%e4%bf%9d%e9%9a%aa%e5%85%ac%e5%8f%b8%e5%a6%82%e4%bd%95%e5%9c%a8%e6%88%90%e6%9c%ac%e4%b8%8a%e5%8d%87%e7%9a%84%e6%83%85%e6%b3%81%e4%b8%8b\/"},"modified":"2024-11-06T17:31:42","modified_gmt":"2024-11-06T22:31:42","slug":"%e5%bb%ba%e7%ab%8b%e5%ae%a2%e6%88%b6%e9%97%9c%e4%bf%82%ef%bc%9a%e4%bf%9d%e9%9a%aa%e5%85%ac%e5%8f%b8%e5%a6%82%e4%bd%95%e5%9c%a8%e6%88%90%e6%9c%ac%e4%b8%8a%e5%8d%87%e7%9a%84%e6%83%85%e6%b3%81%e4%b8%8b","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/zh-hant\/insights\/%e5%bb%ba%e7%ab%8b%e5%ae%a2%e6%88%b6%e9%97%9c%e4%bf%82%ef%bc%9a%e4%bf%9d%e9%9a%aa%e5%85%ac%e5%8f%b8%e5%a6%82%e4%bd%95%e5%9c%a8%e6%88%90%e6%9c%ac%e4%b8%8a%e5%8d%87%e7%9a%84%e6%83%85%e6%b3%81%e4%b8%8b\/","title":{"rendered":"\u5efa\u7acb\u5ba2\u6236\u95dc\u4fc2\uff1a\u4fdd\u96aa\u516c\u53f8\u5982\u4f55\u5728\u6210\u672c\u4e0a\u5347\u7684\u60c5\u6cc1\u4e0b\u751f\u5b58"},"content":{"rendered":"\n<p>\u7559\u4f4f\u4fdd\u96aa\u5ba2\u6236\u4e0d\u518d\u53ea\u662f\u7c21\u55ae\u5730\u63d0\u4f9b\u6700\u512a\u60e0\u7684\u50f9\u683c\u3002 \u76f8\u53cd\uff0c\u8ca1\u7522\u4fdd\u96aa\u516c\u53f8\u5fc5\u9808\u5c08\u6ce8\u65bc\u5411\u5ba2\u6236\u63a8\u92b7\u4fdd\u96aa\u95dc\u4fc2\u7684\u7e3d\u50f9\u503c\u3002<\/p>\n\n<p>\u5fe0\u8aa0\u5ea6\u662f\u5305\u62ec\u4fdd\u96aa\u5728\u5167\u7684\u5ee3\u6cdb\u884c\u696d\u4e2d\u516c\u53f8\u8207\u5ba2\u6236\u95dc\u4fc2\u7684\u95dc\u9375\u8981\u7d20\u3002<\/p>\n\n<p>\u201c\u6c92\u6709\u5fe0\u8aa0\u5ea6\uff0c\u4f60\u5c31\u6709\u53ef\u80fd\u5931\u53bb\u5ba2\u6236\u7684\u6ce8\u610f\u529b\uff0c\u5982\u679c\u4f60\u4e0d\u91cd\u8996\u9019\u7a2e\u95dc\u4fc2\uff0c\u4f60\u5c31\u6703\u628a\u5ba2\u6236\u63a8\u5411\u7af6\u722d\u5c0d\u624b\uff0c\u201d\u4f5c\u5bb6\u517c\u8ca1\u5bcc\u9867\u554f <a href=\"https:\/\/www.forbes.com\/sites\/rcarson\/2018\/06\/03\/the-new-meaningful-metric-in-business-value-of-relationship\/#229cbe04183b\" target=\"_blank\" rel=\"noreferrer noopener\">\u7f85\u6069\u00b7\u5361\u68ee \uff08Ron Carson<\/a> \uff09 \u5728\u300a\u798f\u5e03\u65af\u300b\u4e0a\u5beb\u9053\u3002<\/p>\n\n<p>\u5efa\u7acb\u7262\u56fa\u7684\u5ba2\u6236\u8207\u6301\u7e8c\u95dc\u4fc2\u662f\u5fc5\u9808\u7684\uff0c\u4f46\u4ee3\u7406\u5546\u53ef\u4ee5\u505a\u4e9b\u4ec0\u9ebc\u4f86\u78ba\u4fdd\u9019\u4e9b\u7d10\u5e36\u5462\uff1f \u5f9e\u5438\u5f15\u5fe0\u5be6\u5ba2\u6236\u5230\u57f9\u990a\u8207\u73fe\u6709\u5ba2\u6236\u7684\u4fe1\u4efb\uff0c\u4ee5\u4e0b\u662f\u5373\u4f7f\u5728\u6210\u672c\u4e0a\u5347\u548c\u884c\u696d\u8b8a\u5316\u7684\u60c5\u6cc1\u4e0b\u4e5f\u80fd\u50b3\u9054\u60a8\u7684\u670d\u52d9\u50f9\u503c\u7684\u65b9\u6cd5\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u4e0d\u65b7\u4e0a\u5347\u7684\u6210\u672c\u548c\u5ba2\u6236\u53cd\u61c9<\/h2>\n\n<p>\u8ca1\u7522\u548c\u610f\u5916\u50b7\u5bb3\u4fdd\u96aa\u6210\u672c\u4e0a\u5347\u662f\u4fdd\u96aa\u516c\u53f8\u6301\u7e8c\u95dc\u6ce8\u7684\u554f\u984c\u3002 \u5b83\u5011\u9084\u5c0d\u5ba2\u6236\u7522\u751f\u5f71\u97ff\uff0c\u5ba2\u6236\u5728\u9078\u64c7\u4fdd\u96aa\u516c\u53f8\u6642\u901a\u904e\u512a\u5148\u8003\u616e\u50f9\u683c\u800c\u4e0d\u662f\u6574\u9ad4\u50f9\u503c\u4f86\u61c9\u5c0d\u50f9\u683c\u4e0a\u6f32\u3002 \u5728\u4eca\u5929\u5c24\u5176\u5982\u6b64\uff0c\u56e0\u70ba\u5ba2\u6236\u6709\u66f4\u591a\u7684\u6a5f\u6703\u7372\u5f97\u50f9\u683c\uff0c\u4e26\u4e14\u66f4\u6709\u53ef\u80fd\u5728\u7db2\u4e0a\u6bd4\u8f03\u8cfc\u7269\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u6210\u672c\u4e0a\u5347\uff1a\u6c7d\u8eca\u4fdd\u96aa<\/h3>\n\n<p>\u4e0d\u65b7\u4e0a\u6f32\u7684\u6210\u672c\u5c0e\u81f4\u6c7d\u8eca\u4fdd\u96aa\u516c\u53f8\u8667\u640d\uff0c\u5373\u4f7f\u4ed6\u5011\u5e36\u4f86\u4e86\u66f4\u591a\u7684\u5ba2\u6236\u548c\u66f4\u9ad8\u7684\u4fdd\u8cbb\u3002\u4f8b\u5982\uff0c <a href=\"https:\/\/www.repairerdrivennews.com\/2018\/03\/01\/state-farm-cuts-auto-claims-costs-1-6b-but-brings-in-more-in-premiums\/\" target=\"_blank\" rel=\"noreferrer noopener\">John Huetter<\/a> \u5728 Repairer Driven News \u4e2d\u8868\u793a\uff0c2017 \u5e74\uff0cState Farm \u7684\u6c7d\u8eca\u4fdd\u96aa\u696d\u52d9\u8667\u640d\u4e86 28 \u5104\u7f8e\u5143\uff0c\u5118\u7ba1\u8207 2016 \u5e74\u76f8\u6bd4\u591a\u6536\u4e86 28 \u5104\u7f8e\u5143\u7684\u4fdd\u8cbb\u4e26\u524a\u6e1b\u4e86 16 \u5104\u7f8e\u5143\u7684\u8cbb\u7528\u3002 <\/p>\n\n<p>\u5373\u4f7f\u7d22\u8ce0\u983b\u7387\u4e0b\u964d\uff0c\u640d\u5931\u4ecd\u5728\u767c\u751f\u3002Allstate \u54c1\u724c\u7e3d\u88c1 <a href=\"https:\/\/www.repairerdrivennews.com\/2018\/02\/09\/allstate-reports-large-auto-damage-frequency-drop-in-2017\/\" target=\"_blank\" rel=\"noreferrer noopener\">Matt Winter<\/a> \u8868\u793a\uff0c5.2 \u5e74\u4ee5\u4ed8\u6b3e\u70ba\u7531\u7d50\u6848\u7684\u7d22\u8ce0\u6578\u91cf\u6e1b\u5c11\u4e86 2017%\u3002 <\/p>\n\n<p>\u9810\u8a08\u5c0d\u92fc\u9435\u548c\u5176\u4ed6\u9032\u53e3\u5546\u54c1\u5fb5\u6536\u95dc\u7a05\u5c07\u589e\u52a0\u8a31\u591a\u6210\u672c\uff0c\u5305\u62ec\u6c7d\u8eca\u4fdd\u96aa\u6210\u672c\u3002 \u96a8\u8457\u92fc\u6750\u7b49\u8eca\u8f1b\u90e8\u4ef6\u6210\u672c\u7684\u589e\u52a0\uff0c\u7dad\u4fee\u6216\u66f4\u63db\u640d\u58de\u7684\u8eca\u8f1b\u96f6\u4ef6\u7684\u6210\u672c\u4e5f\u6703\u589e\u52a0\uff0c\u9019\u53cd\u904e\u4f86\u53c8\u589e\u52a0\u4e86\u9019\u4e9b\u8eca\u8f1b\u7684\u4fdd\u96aa\u8cbb\u7528\u3002<\/p>\n\n<p>\u201c\u6211\u4e0d\u78ba\u5b9a\u5dde\u76e3\u7ba1\u6a5f\u69cb\u662f\u5426\u6e96\u5099\u597d\u770b\u5230\u4fdd\u96aa\u516c\u53f8\u7533\u8acb\u4ed6\u5011\u6240\u9700\u7684\u8cbb\u7387\u4e0a\u8abf\u985e\u578b\uff0c\u4ee5\u4f7f\u9019\u4e9b\u4fdd\u55ae\u8b8a\u5f97\u5b8c\u6574\u2014\u2014\u6211\u7576\u7136\u4e0d\u8a8d\u70ba\u6d88\u8cbb\u8005\u5df2\u7d93\u6e96\u5099\u597d\u63a5\u53d7\u7a81\u7136\u7684\u50f9\u683c\u4e0a\u6f32\uff0c\u201d\u7f8e\u570b\u8ca1\u7522\u610f\u5916\u96aa\u4fdd\u96aa\u516c\u53f8\u5354\u6703 \uff08PCIAA\uff09 \u7684 <a href=\"https:\/\/www.insurancebusinessmag.com\/us\/news\/healthcare\/brokers-on-the-front-line-as-trump-tariffs-impact-insurance-costs-115233.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Nat Wienecke<\/a> \u8aaa\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u6210\u672c\u4e0a\u5347\uff1a\u81ea\u7136\u707d\u5bb3<\/h3>\n\n<p>\u8fd1\u5e74\u4f86\uff0c\u81ea\u7136\u707d\u5bb3\u5c0e\u81f4\u5275\u7d00\u9304\u7684\u4fdd\u96aa\u640d\u5931\u3002 \u6839\u64da Aon Benfield \u548c Impact Forecasting \u7684\u4e00\u4efd\u5831\u544a\uff0c2017 \u5e74\u7684\u4e00\u7cfb\u5217\u91ce\u706b\u9020\u6210\u4e86 140 \u5104\u7f8e\u5143\u7684\u4fdd\u96aa\u640d\u5931\uff0c\u9019\u662f\u6709\u53f2\u4ee5\u4f86\u55ae\u5e74\u6700\u9ad8\u7684\u6210\u672c\u3002<\/p>\n\n<p>\u5118\u7ba1\u4fdd\u96aa\u516c\u53f8\u56e0\u81ea\u7136\u707d\u5bb3\u800c\u906d\u53d7\u4e86\u76f8\u7576\u5927\u7684\u640d\u5931\uff0c\u4f46\u4ed6\u5011\u5c0d\u7dad\u4fee\u548c\u66f4\u63db\u6210\u672c\u7684\u8ca2\u737b\u50c5\u4f54 2017 \u5e74\u9019\u4e9b\u4e8b\u4ef6\u5be6\u969b\u6210\u672c\u7684 3%\u3002 \u5831\u544a\u7a31\uff0c2017 \u5e74\u8207\u5929\u6c23\u76f8\u95dc\u7684\u81ea\u7136\u707d\u5bb3\u7684\u672a\u6295\u4fdd\u7e3d\u6210\u672c\u8d85\u904e 3440 \u5104\u7f8e\u5143\uff0c\u4f54\u7e3d\u6210\u672c\u7684 97%\u3002<\/p>\n\n<p>\u201c\u96a8\u8457\u5929\u6c23\u60c5\u666f\u7684\u898f\u6a21\u548c\u6f5b\u5728\u5f71\u97ff\u8b8a\u5f97\u66f4\u52a0\u4e0d\u7a69\u5b9a\uff0c\u627e\u5230\u63d0\u9ad8\u610f\u8b58\u3001\u6539\u5584\u6e9d\u901a\u548c\u7e2e\u5c0f\u4fdd\u96aa\u4fdd\u969c\u7f3a\u53e3\u7684\u65b9\u6cd5\u8b8a\u5f97\u6bd4\u4ee5\u5f80\u4efb\u4f55\u6642\u5019\u90fd\u66f4\u52a0\u5fc5\u8981\uff0c\u201d\u6c23\u8c61\u5b78\u5bb6\u517c Impact Forecasting \u7e3d\u76e3 <a href=\"https:\/\/www.insurancejournal.com\/news\/international\/2018\/01\/24\/478246.htm\" target=\"_blank\" rel=\"noreferrer noopener\">Steve Bowen<\/a> \u8aaa\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u5ba2\u6236\u56de\u61c9<\/h3>\n\n<p>\u7576\u4e8b\u6545\u3001\u81ea\u7136\u707d\u5bb3\u548c\u5176\u4ed6\u4e8b\u4ef6\u9020\u6210\u4fdd\u96aa\u672a\u6db5\u84cb\u7684\u7d93\u6fdf\u640d\u5931\u6642\uff0c\u5c31\u6703\u51fa\u73fe\u4fdd\u96aa\u7f3a\u53e3\u3002\u9019\u500b\u5dee\u8ddd\u5f71\u97ff\u4e86\u4e00\u500b\u793e\u5340\u6216\u4e00\u500b\u570b\u5bb6\u5728\u81ea\u7136\u707d\u5bb3\u540e\u7684\u53cd\u5f48\u80fd\u529b\uff0c\u98a8\u96aa\u8207\u4fdd\u96aa\u7684 <a href=\"http:\/\/riskandinsurance.com\/critical-coverage-gap\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u871c\u96ea\u5152\u00b7\u514b\u723e<\/a> \u8aaa\u3002 <\/p>\n\n<p>\u80fd\u5920\u8cfc\u8cb7\u4fdd\u96aa\u4f46\u9078\u64c7\u4e0d\u9020\u6210\u90e8\u5206\uff08\u5982\u679c\u4e0d\u662f\u5168\u90e8\uff09\u5dee\u8ddd\u7684\u5ba2\u6236\u3002 \u9019\u4e9b\u5ba2\u6236\u4e2d\u7684\u8a31\u591a\u4eba\u5728\u4e0d\u77ad\u89e3\u4fdd\u96aa\u63d0\u4f9b\u7684\u50f9\u503c\u6642\u653e\u68c4\u4e86\u4fdd\u96aa\u6216\u8cfc\u8cb7\u4e86\u5c11\u65bc\u4ed6\u5011\u9700\u8981\u7684\u4fdd\u96aa\u3002 \u4fdd\u96aa\u611f\u89ba\u50cf\u662f\u4e0d\u5fc5\u8981\u7684\u6210\u672c\u2014\u2014\u56e0\u6b64\uff0c\u5ba2\u6236\u6703\u907f\u514d\u5b83\u3002<\/p>\n\n<p>\u7531\u65bc\u6578\u4f4d\u5316\uff0c\u4eca\u5929\u7684\u5ba2\u6236\u4e5f\u53ef\u4ee5\u6bd4\u904e\u53bb\u5e7e\u5341\u5e74\u7372\u5f97\u66f4\u591a\u7684\u8cc7\u8a0a\uff0c <a href=\"https:\/\/www.mckinsey.com\/industries\/financial-services\/our-insights\/evolving-insurance-cost-structures\" target=\"_blank\" rel=\"noreferrer noopener\">Tonya Freysoldt<\/a> \u548c\u9ea5\u80af\u932b\u516c\u53f8\u7684\u7814\u7a76\u54e1\u8aaa\u3002 \u5ba2\u6236\u6bd4\u4ee5\u5f80\u4efb\u4f55\u6642\u5019\u90fd\u66f4\u6709\u80fd\u529b\u9032\u884c\u6bd4\u8f03\uff0c\u50f9\u683c\u662f\u8cfc\u8cb7\u4fdd\u96aa\u6642\u7684\u4e3b\u8981\u95dc\u6ce8\u9ede\u3002 <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/car-insurance-1024x683.jpg\" alt=\"\" class=\"wp-image-5508\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/car-insurance-1024x683.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/car-insurance-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/car-insurance-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/car-insurance.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u5ba2\u6236\u5728 P&amp;C \u4fdd\u96aa\u4e2d\u770b\u91cd\u4ec0\u9ebc\uff1f<\/h2>\n\n<p>\u9664\u4e86\u50f9\u683c\u4e4b\u5916\uff0c\u5ba2\u6236\u8d8a\u4f86\u8d8a\u91cd\u8996\u826f\u597d\u7684\u7528\u6236\u9ad4\u9a57\u3002<\/p>\n\n<p>\u201c\u5ba2\u6236\u5e0c\u671b\u66f4\u7c21\u55ae\u3001\u66f4\u6e05\u6670\uff0c\u201d\u6155\u5c3c\u9ed1\u518d\u4fdd\u96aa\u96c6\u5718\u7684 <a href=\"https:\/\/www.forbes.com\/sites\/forbestechcouncil\/2018\/01\/18\/the-problem-with-insurance-is-bad-user-experience-insurtech-leaders-agree\/#465e09662392\" target=\"_blank\" rel=\"noreferrer noopener\">Olaf Frank<\/a> \u8aaa\u3002\u4ed6\u88dc\u5145\u8aaa\uff0c\u5ba2\u6236\u5c0d\u4ed6\u5011\u8cfc\u8cb7\u7684\u6771\u897f\u4ee5\u53ca\u539f\u56e0\u66f4\u52a0\u6311\u5254\u3002\u900f\u660e\u5ea6\u4e0d\u50c5\u5c0d\u5c0b\u6c42\u77ad\u89e3\u5408\u540c\u7684\u5ba2\u6236\u6709\u9700\u6c42\uff0c\u800c\u4e14\u5c0d\u90a3\u4e9b\u8a66\u5716\u77ad\u89e3\u5176\u4fdd\u96aa\u63d0\u4f9b\u7684\u50f9\u503c\u7684\u5ba2\u6236\u4e5f\u662f\u5fc5\u9700\u7684\u3002  <\/p>\n\n<p>\u7528\u6236\u9ad4\u9a57\u4e5f\u6703\u5f71\u97ff\u5ba2\u6236\u9078\u64c7\u8cfc\u8cb7\u7684\u4fdd\u96aa\u985e\u578b\u3002\u4f8b\u5982\uff0c\u6d88\u8cbb\u8005\u6b0a\u76ca\u5ba3\u5c0e\u8005 <a href=\"https:\/\/www.forbes.com\/sites\/christopherelliott\/2018\/07\/20\/should-i-be-buying-insurance-for-a-better-customer-experience\/#400d42da2a96\" target=\"_blank\" rel=\"noreferrer noopener\">Christopher Elliott<\/a> \u8aaa\uff0c\u4e00\u4e9b\u5ba2\u6236\u53ef\u80fd\u6703\u8cfc\u8cb7\u627f\u8afe\u589e\u5f37\u7279\u5b9a\u9ad4\u9a57\u7684\u4fdd\u96aa\uff0c\u4f8b\u5982\u65c5\u884c\u4fdd\u96aa\u3002 <\/p>\n\n<p>Elliott \u5efa\u8b70\u5ba2\u6236\u5f9e\u4ed6\u5011\u7684\u4fdd\u96aa\u516c\u53f8\u90a3\u88e1\u5c0b\u6c42\u826f\u597d\u7684\u5ba2\u6236\u670d\u52d9\u3002 \u201c\u6700\u597d\u7684\u4fdd\u96aa\u516c\u53f8\u660e\u767d\uff0c\u9019\u4e00\u5207\u90fd\u662f\u70ba\u4e86\u63d0\u4f9b\u66f4\u597d\u7684\u5ba2\u6236\u670d\u52d9\uff0c\u4ed6\u5011\u6b63\u5728\u52aa\u529b\u63d0\u4f9b\u8aac\u660e\u3002\u201d<\/p>\n\n<p>\u6d88\u8cbb\u8005\u4ecd\u7136\u8f49\u5411\u4fdd\u96aa\u4ee3\u7406\u4eba\u4ee5\u7372\u53d6\u4ed6\u5011\u60f3\u8981\u7684\u4fe1\u606f\u548c\u5ba2\u6236\u95dc\u4fc2\uff0c <a href=\"https:\/\/money.usnews.com\/money\/personal-finance\/saving-and-budgeting\/articles\/2018-05-24\/what-should-your-insurance-agent-do-for-you\" target=\"_blank\" rel=\"noreferrer noopener\">Maryalene LaPonsie<\/a> \u5728\u7f8e\u570b\u65b0\u805e\u8207\u4e16\u754c\u5831\u5c0e\u4e2d\u8aaa\u3002\u7136\u800c\uff0c\u559c\u6b61\u81ea\u5df1\u5728\u7db2\u4e0a\u8cfc\u8cb7\u4fdd\u96aa\u7684\u5ba2\u6236\u4ecd\u7136\u91cd\u8996\u6613\u65bc\u7406\u89e3\u7684\u500b\u4eba\u5316\u95dc\u4fc2\u3002 <\/p>\n\n<p>\u5728\u67d0\u4e9b\u60c5\u6cc1\u4e0b\uff0c\u5ba2\u6236\u6700\u770b\u91cd\u7684\u662f\u4ed6\u5011\u5728\u707d\u96e3\u767c\u751f\u4e4b\u524d\u6c92\u6709\u610f\u8b58\u5230\u4ed6\u5011\u9700\u8981\u7684\u6771\u897f\uff1a\u5b89\u5168\u611f\u7684\u9700\u6c42\u30022018\u5e74\uff0c\u52a0\u5229\u798f\u5c3c\u4e9e\u5dde\u7acb\u6cd5\u6a5f\u69cb\u8003\u616e\u4e86\u4e00\u9805\u6cd5\u6848\uff0c\u8a72\u6cd5\u6848\u8981\u6c42\u4fdd\u96aa\u516c\u53f8\u652f\u4ed8\u81f3\u5c1180%\u7684\u4fdd\u55ae\u6301\u6709\u4eba\u8ca1\u7522\u6216\u500b\u4eba\u8ca1\u7522\u4fdd\u96aa\uff0c\u800c\u7121\u9700\u63d0\u4f9b\u8a73\u7d30\u6e05\u55ae\u3002\u9019\u5728\u4e00\u5b9a\u7a0b\u5ea6\u4e0a\u662f\u56e0\u70ba\u7de8\u88fd\u9019\u4e9b\u6e05\u55ae\u6703\u52a0\u5287\u707d\u96e3\u7684\u5fc3\u7406\u5275\u50b7\uff0c <a href=\"https:\/\/www.sfchronicle.com\/business\/networth\/article\/California-bills-to-boost-homeowners-insurance-12980293.php\" target=\"_blank\" rel=\"noreferrer noopener\">\u51f1\u85a9\u7433\u00b7\u5f6d\u5fb7 \uff08Kathleen Pender<\/a> \uff09 \u5728\u300a\u820a\u91d1\u5c71\u7d00\u4e8b\u5831\u300b\uff08San Francisco Chronicle\uff09 \u4e0a\u5beb\u9053\u3002  <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/insurance-1024x684.jpg\" alt=\"\" class=\"wp-image-5518\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/insurance-1024x684.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/insurance-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/insurance-768x513.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/insurance.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u5411\u5ba2\u6236\u50b3\u9054\u50f9\u503c<\/h2>\n\n<p>\u70ba\u4e86\u61c9\u5c0d\u6210\u672c\u4e0a\u5347\uff0c\u4e00\u4e9b\u8ca1\u7522\u548c\u610f\u5916\u96aa\u4fdd\u96aa\u516c\u53f8\u5df2\u7d93\u505c\u6b62\u63d0\u4f9b\u67d0\u4e9b\u985e\u578b\u7684\u4fdd\u96aa\uff0c\u63d0\u9ad8\u4e86\u4ed6\u5011\u7684\u4e0d\u7e8c\u4fdd\u7387\uff0c\u6216\u8005\u53ea\u662f\u56e0\u70ba\u5bb3\u6015\u901a\u904e\u63d0\u9ad8\u4fdd\u8cbb\u4f86\u8d95\u8d70\u5ba2\u6236\u800c\u5403\u6389\u4e86\u640d\u5931\u3002\u7136\u800c\uff0c\u4e0d\u61c9\u5b8c\u5168\u907f\u514d\u63d0\u9ad8\u4fdd\u8cbb\uff0cState Auto Insurance Companies \u5546\u696d\u96aa\u7522\u54c1\u7e3d\u76e3 <a href=\"https:\/\/www.insurancejournal.com\/magazines\/mag-coverstory\/2018\/02\/05\/478950.htm\" target=\"_blank\" rel=\"noreferrer noopener\">Greg Rose<\/a> \u8aaa\u3002 <\/p>\n\n<p>\u201c\u5df2\u7d93\u63a1\u53d6\u5fc5\u8981\u7684\u8cbb\u7387\u4e0a\u8abf\u548c\u627f\u4fdd\u8b8a\u5316\u4ee5\u8ddf\u4e0a\u8667\u640d\u8da8\u52e2\u7684\u4fdd\u96aa\u516c\u53f8\u8207\u6c92\u6709\u63a1\u53d6\u5fc5\u8981\u63aa\u65bd\u7684\u4fdd\u96aa\u516c\u53f8\u4e4b\u9593\u4f3c\u4e4e\u5b58\u5728\u5206\u6b67\u3002\u90a3\u4e9b\u6c92\u6709\u505a\u51fa\u6539\u8b8a\u4e26\u9078\u64c7\u5ffd\u8996\u8de1\u8c61\u4e26\u8457\u773c\u65bc\u6574\u9ad4\u65b9\u6848\u7684\u4eba\uff0c\u5f9e\u9577\u9060\u4f86\u770b\u6703\u53d7\u5230\u50b7\u5bb3\uff0c\u201cRose \u8aaa\u3002<\/p>\n\n<p>\u70ba\u4e86\u5e73\u8861\u5ba2\u6236\u7684\u77ed\u671f\u64d4\u6182\u8207\u9577\u671f\u589e\u9577\u548c\u53ef\u6301\u7e8c\u6027\uff0c\u4fdd\u96aa\u516c\u53f8\u5fc5\u9808\u901a\u904e\u5411\u5ba2\u6236\u50b3\u9054\u50f9\u503c\u4f86\u8d70\u4e2d\u9593\u9053\u8def\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u6280\u8853\u80fd\u529b<\/h3>\n\n<p>PropertyCasualty360 \u7684 <a href=\"https:\/\/www.propertycasualty360.com\/2018\/06\/22\/insurance-customers-want-an-enhanced-user-experien\/\" target=\"_blank\" rel=\"noreferrer noopener\">Joe Beneducci<\/a> \u8aaa\uff0c\u5c0d\u65bc\u5e0c\u671b\u5411\u5ba2\u6236\u5c55\u793a\u50f9\u503c\u7684\u4fdd\u96aa\u516c\u53f8\u4f86\u8aaa\uff0c\u4e00\u7a2e\u96c6\u6210\u7684\u3001\u4f7f\u7528\u8005\u53cb\u597d\u7684\u6280\u8853\u65b9\u6cd5\u81f3\u95dc\u91cd\u8981\u3002<\/p>\n\n<p>\u4eba\u5de5\u667a\u6167\u548c\u6a5f\u5668\u5b78\u7fd2\u7b49\u5de5\u5177\u53ef\u4ee5\u5e6b\u52a9\u5ba2\u6236\u7121\u7e2b\u904e\u6e21\u8cfc\u8cb7\u4fdd\u96aa\u6216\u63d0\u51fa\u7d22\u8ce0\u7684\u904e\u7a0b;\u9019\u7a2e\u6613\u7528\u6027\u70ba\u6574\u500b\u6d41\u7a0b\u589e\u52a0\u4e86\u50f9\u503c\u4e26\u52a0\u5f37\u4e86\u5ba2\u6236\u95dc\u4fc2\u3002 \u96c6\u6210\u7684\u4fdd\u96aa\u516c\u53f8\u5e73\u81fa\u53ef\u5e6b\u52a9\u4fdd\u96aa\u516c\u53f8\u54e1\u5de5\u78ba\u4fdd\u4ed6\u5011\u64c1\u6709\u5e6b\u52a9\u5ba2\u6236\u6240\u9700\u7684\u6240\u6709\u8cc7\u8a0a\uff0c\u5f9e\u800c\u63d0\u9ad8\u7d22\u8ce0\u8655\u7406\u6548\u7387\uff0c\u5c0d\u6240\u6709\u76f8\u95dc\u4eba\u54e1\u90fd\u66f4\u52a0\u53cb\u597d\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u614b\u52e2\u611f\u77e5<\/h3>\n\n<p>PropertyCasualty360 \u7684 <a href=\"https:\/\/www.propertycasualty360.com\/2018\/11\/06\/how-to-avoid-losing-customers-to-competitors-414-1\/\" target=\"_blank\" rel=\"noreferrer noopener\">John Graham<\/a> \u5c07\u65b0\u5ba2\u6236\u95dc\u4fc2\u6bd4\u4f5c\u8cfc\u8cb7\u65b0\u8eca\u3002\u8d77\u521d\uff0c\u9019\u5f88\u68d2\uff0c\u4f46\u96a8\u8457\u6642\u9593\u7684\u63a8\u79fb\uff0c\u6240\u6709\u7684\u5c0f\u7169\u60f1\u90fd\u958b\u59cb\u5806\u7a4d\u8d77\u4f86\u3002Graham \u8aaa\uff0c\u901a\u904e\u77ad\u89e3\u8aa4\u63a5\u96fb\u8a71\u7b49\u6469\u64e6\u7684\u5c0f\u539f\u56e0\uff0c\u4fdd\u96aa\u516c\u53f8\u53ef\u4ee5\u6e1b\u5c11\u523a\u6fc0\u4f75\u70ba\u95dc\u4fc2\u589e\u52a0\u50f9\u503c\u3002  <\/p>\n\n<p>\u7de9\u548c\u95dc\u4fc2\u7684\u4e00\u7a2e\u65b9\u6cd5\u662f\u901a\u904e\u6613\u65bc\u4f7f\u7528\u7684\u7db2\u7ad9\u548c\u79fb\u52d5\u61c9\u7528\u7a0b\u5f0f\u3002\u4fdd\u96aa\u8cc7\u8a0a\u7814\u7a76\u6240 \uff08III\uff09 \u7684 <a href=\"http:\/\/www.iii.org\/insuranceindustryblog\/category\/customer-satisfaction\/\" target=\"_blank\" rel=\"noreferrer noopener\">Maria Sassian<\/a> \u8868\u793a\uff0c\u6839\u64da Comscore \u548c Facebook \u7684\u4e00\u9805\u7814\u7a76\uff0c64% \u7684\u5ba2\u6236\u5728\u7dda\u7814\u7a76\u6c7d\u8eca\u4fdd\u96aa\uff0c\u4f46\u53ea\u6709\u4e0d\u5230\u4e00\u534a\u7684\u5ba2\u6236\u771f\u6b63\u5728\u90a3\u88e1\u8cfc\u8cb7\u4fdd\u55ae\u3002\u96d6\u7136 25% \u7684\u53d7\u8a2a\u8005\u8868\u793a\uff0c\u4e00\u500b\u597d\u7684\u7db2\u7ad9\u6703\u5f71\u97ff\u4ed6\u5011\u5c0d\u4fdd\u96aa\u516c\u53f8\u7684\u6c7a\u5b9a\uff0c\u4f46 15% \u7684\u53d7\u8a2a\u8005\u540c\u610f\u4e00\u500b\u597d\u7684\u884c\u52d5\u61c9\u7528\u7a0b\u5f0f\u662f\u4ed6\u5011\u9078\u64c7\u7684\u56e0\u7d20\u3002  <\/p>\n\n<h3 class=\"wp-block-heading\">\u91cf\u8eab\u5b9a\u88fd\u7684\u7b56\u7565<\/h3>\n\n<p>\u96d6\u7136\u50b3\u9054\u50f9\u503c\u7684\u6700\u4f73\u7b56\u7565\u56e0\u516c\u53f8\u800c\u7570\uff0c\u4f46\u6bcf\u7a2e\u65b9\u6cd5\u90fd\u9700\u8981\u6574\u5408\u548c\u5168\u9762\uff0cBlue Corona \u7684 <a href=\"https:\/\/www.bluecorona.com\/blog\/insurance-marketing-ideas-strategies\" target=\"_blank\" rel=\"noreferrer noopener\">Betsy McLeod<\/a> \u8aaa\u3002\u201c\u4f60\u9700\u8981\u5728\u7af6\u722d\u6fc0\u70c8\u7684\u5e02\u5834\u4e2d\u812b\u7a4e\u800c\u51fa\uff0c\u9019\u6a23\u6210\u5e74\u4eba\u624d\u6703\u9078\u64c7\u4f60\u7684\u4fdd\u96aa\u516c\u53f8\u800c\u4e0d\u662f\u4e0b\u4e00\u5bb6\u3002\u4e00\u5834\u71df\u92b7\u6d3b\u52d5\u662f\u884c\u4e0d\u901a\u7684\u3002 <\/p>\n\n<p>\u76f8\u53cd\uff0c\u4fdd\u96aa\u516c\u53f8\u5fc5\u9808\u4e86\u89e3\u4ed6\u5011\u6700\u64c5\u9577\u7684\u9818\u57df\uff0c\u7136\u5f8c\u8207\u5ba2\u6236\u5206\u4eab\u9019\u4e9b\u8cc7\u8a0a\u3002 \u7576\u4fdd\u96aa\u516c\u53f8\u548c\u5ba2\u6236\u5efa\u7acb\u4e92\u60e0\u4e92\u5229\u7684\u95dc\u4fc2\u6642\uff0c\u96d9\u65b9\u90fd\u53ef\u4ee5\u5728\u8271\u96e3\u7684\u4fdd\u96aa\u74b0\u5883\u4e2d\u84ec\u52c3\u767c\u5c55\u3002<\/p>\n\n<p><em>\u5716\u7247\u63d0\u4f9b\uff1aAntonio Guillem\/\u00a9123RF.com\uff0c georgerudy\/\u00a9123RF.com\uff0c primagefactory\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u7559\u4f4f\u4fdd\u96aa\u5ba2\u6236\u4e0d\u518d\u53ea\u662f\u7c21\u55ae\u5730\u63d0\u4f9b\u6700\u512a\u60e0\u7684\u50f9\u683c\u3002 \u76f8\u53cd\uff0c\u8ca1\u7522\u4fdd\u96aa\u516c\u53f8\u5fc5\u9808\u5c08\u6ce8\u65bc\u5411\u5ba2\u6236\u63a8\u92b7\u4fdd\u96aa\u95dc\u4fc2\u7684\u7e3d\u50f9\u503c\u3002 \u5fe0\u8aa0\u5ea6 [&hellip;]<\/p>\n","protected":false},"featured_media":5500,"template":"","insight-category":[],"class_list":["post-21298","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/insight\/21298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/media\/5500"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/media?parent=21298"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/insight-category?post=21298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}