{"id":19451,"date":"2024-09-20T09:40:04","date_gmt":"2024-09-20T14:40:04","guid":{"rendered":"https:\/\/bolttech.io\/insight\/%e5%a6%82%e4%bd%95%e8%ae%93%e5%ae%a2%e6%88%b6%e7%82%ba%e5%95%86%e6%a5%ad%e4%bf%9d%e8%b2%bb%e7%9a%84%e4%b8%8a%e6%bc%b2%e5%81%9a%e5%a5%bd%e6%ba%96%e5%82%99\/"},"modified":"2024-09-20T09:40:07","modified_gmt":"2024-09-20T14:40:07","slug":"%e5%a6%82%e4%bd%95%e8%ae%93%e5%ae%a2%e6%88%b6%e7%82%ba%e5%95%86%e6%a5%ad%e4%bf%9d%e8%b2%bb%e7%9a%84%e4%b8%8a%e6%bc%b2%e5%81%9a%e5%a5%bd%e6%ba%96%e5%82%99","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/zh-hant\/insights\/%e5%a6%82%e4%bd%95%e8%ae%93%e5%ae%a2%e6%88%b6%e7%82%ba%e5%95%86%e6%a5%ad%e4%bf%9d%e8%b2%bb%e7%9a%84%e4%b8%8a%e6%bc%b2%e5%81%9a%e5%a5%bd%e6%ba%96%e5%82%99\/","title":{"rendered":"\u5982\u4f55\u8b93\u5ba2\u6236\u70ba\u5546\u696d\u4fdd\u8cbb\u7684\u4e0a\u6f32\u505a\u597d\u6e96\u5099"},"content":{"rendered":"\n<p>\u589e\u52a0\u7684\u4fdd\u96aa\u8cbb\u5c0d\u5ba2\u6236\u4f86\u8aaa\u662f\u4e00\u500b\u8271\u96e3\u7684\u63a8\u92b7\u3002\n\u5f9e\u5ba2\u6236\u7684\u89d2\u5ea6\u4f86\u770b\uff0c\u4ed6\u5011\u70ba\u76f8\u540c\u7684\u4fdd\u96aa\u652f\u4ed8\u4e86\u66f4\u591a\u7684\u9322\uff0c\u9019\u610f\u5473\u8457\u4ed6\u5011\u5728\u5546\u696d\u4fdd\u96aa\u652f\u51fa\u4e2d\u7372\u5f97\u7684\u6bcf\u7f8e\u5143\u50f9\u503c\u8f03\u4f4e\u3002 <\/p>\n\n<p>\u7136\u800c\uff0c\u50f9\u683c\u4e0a\u6f32\u5728\u7dad\u6301\u7a69\u5b9a\u7684\u5546\u696d\u8ca1\u7522\u548c\u610f\u5916\u50b7\u5bb3\u4fdd\u96aa\u5e02\u5834\u65b9\u9762\u767c\u63ee\u8457\u95dc\u9375\u4f5c\u7528\uff0c\u5c24\u5176\u662f\u5728 COVID-19 \u5927\u6d41\u884c\u3001\u91ce\u706b\u64d4\u6182\u548c\u5275\u7d00\u9304\u7684\u98b6\u98a8\u5b63\u7bc0\u4e4b\u5f8c\u3002<\/p>\n\n<p>\u4fdd\u96aa\u516c\u53f8\u9700\u8981\u77ad\u89e3\u5ba2\u6236\u7684\u89c0\u9ede\uff0c\u4ee5\u4fbf\u5728\u4fdd\u8cbb\u589e\u52a0\u7684\u60c5\u6cc1\u4e0b\u6210\u529f\u50b3\u9054\u4fdd\u55ae\u7684\u50f9\u503c\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">2021 \u5e74\u5546\u696d\u4fdd\u8cbb\u9810\u6e2c<\/h2>\n\n<p>\u5c0d\u65bc 2021 \u5e74\u548c 2022 \u5e74\uff0c\u5546\u696d\u4fdd\u96aa\u516c\u53f8\u53ca\u5176\u5ba2\u6236\u53ef\u4ee5\u9810\u671f\u4fdd\u8cbb\u5c07\u671d\u8457\u4e00\u500b\u65b9\u5411\u767c\u5c55\uff1a\u4e0a\u6f32\u3002<\/p>\n\n<p>Alera Group \u5728 2020 \u5e74\u7b2c\u4e09\u5b63\u5ea6\u9032\u884c\u7684\u4e00\u9805 <a href=\"https:\/\/www.businessinsurance.com\/article\/20201216\/NEWS06\/912338557\/Alera-predicts-2021-rate-increases-across-several-commercial-lines\" target=\"_blank\" rel=\"noreferrer noopener\">\u8abf\u67e5<\/a> \u767c\u73fe\uff0c\u4fdd\u96aa\u516c\u53f8\u9810\u6e2c\u6240\u6709\u4fdd\u96aa\u9818\u57df\u7684\u8cbb\u7387\u90fd\u6703\u4e0a\u6f32\u3002\n\u7136\u800c\uff0c\u589e\u52a0\u7684\u5e45\u5ea6\u5404\u4e0d\u76f8\u540c\u3002\n\u8ca1\u7522\u4fdd\u96aa\u7387\u9810\u8a08\u5c07\u589e\u52a0\u7d04 13.6%\uff0c\u800c\u4e00\u822c\u8cac\u4efb\u548c\u8077\u696d\u8cac\u4efb\u96aa\u5c07\u589e\u52a0 11% \u81f3 12%\u3002\n\u5546\u696d\u6c7d\u8eca\u4fdd\u96aa\u7684\u4fdd\u8cbb\u9810\u8a08\u5c07\u4e0a\u6f32 14.2%\uff0c\u8f03\u5927\u7684\u5546\u696d\u8eca\u968a\u5c07\u9762\u81e8\u66f4\u9ad8\u7684\u4fdd\u8cbb\u589e\u9577\u3001\u66f4\u5927\u7684\u514d\u8ce0\u984d\u548c\u66f4\u4f4e\u7684\u627f\u4fdd\u9650\u984d\u3002   <\/p>\n\n<p>\u8ca1\u7522\u548c\u610f\u5916\u50b7\u5bb3\u4fdd\u96aa\u7684\u4efb\u4f55\u9818\u57df\u90fd\u4e0d\u53ef\u80fd\u514d\u65bc\u63d0\u9ad8\u4fdd\u96aa\u8cbb\u7387\u3002<\/p>\n\n<p>\u201c\u7576\u60a8\u958b\u59cb\u6309\u696d\u52d9\u7dda\u9032\u884c\u6642\uff0c\u60a8\u53ef\u4ee5\u4e86\u89e3\u70ba\u4ec0\u9ebc\u6709\u4e9b\u696d\u52d9\u7dda\u5728\u8cbb\u7387\u8acb\u6c42\u4e2d\u66f4\u52a0\u6fc0\u9032\uff0c\u201dAlera \u7684\u5168\u570b\u8ca1\u7522\u548c\u610f\u5916\u50b7\u5bb3\u8ca0\u8cac\u4eba <a href=\"https:\/\/www.businessinsurance.com\/article\/20201222\/NEWS06\/912338652\/Commercial-insurance-rates-set-to-continue-rising-in-2021\" target=\"_blank\" rel=\"noreferrer noopener\">Mark Englert<\/a> \u8aaa\u3002\n\u76c8\u5229\u80fd\u529b\u4e0b\u964d\u7684\u96aa\u7a2e\u9762\u81e8\u7684\u8cbb\u7387\u6f32\u5e45\u9ad8\u65bc\u90a3\u4e9b\u4e00\u76f4\u4fdd\u6301\u76c8\u5229\u7684\u96aa\u7a2e\u3002 <\/p>\n\n<p>COVID-19 \u5927\u6d41\u884c\u4ee5\u4e0d\u540c\u7684\u65b9\u5f0f\u5f71\u97ff\u4e86\u4e0d\u540c\u7684\u696d\u52d9\u9818\u57df\uff0c\u5f9e\u800c\u5c0d\u4fdd\u96aa\u8cbb\u7387\u7522\u751f\u4e86\u4e0d\u540c\u7684\u5f71\u97ff\u3002\n\u7136\u800c\uff0c\u4efb\u4f55\u5546\u696d\u4fdd\u96aa\u9818\u57df\u90fd\u7121\u6cd5\u5016\u514d\u65bc\u5927\u6d41\u884c\u7684\u5f71\u97ff\u3002 <\/p>\n\n<p>\u201c\u5c0d\u65bc\u5546\u696d\u96aa\u7a2e\u4fdd\u96aa\u516c\u53f8\u4f86\u8aaa\uff0c\u8207\u51a0\u72c0\u75c5\u6bd2\u76f8\u95dc\u7684\u7d93\u6fdf\u8870\u9000\u6b63\u5728\u9650\u5236\u4fdd\u8cbb\u589e\u9577\uff0c\u63d0\u9ad8\u67d0\u4e9b\u696d\u52d9\u7dda\u7684\u7d22\u8ce0\u6210\u672c\uff0c\u4e26\u589e\u52a0\u6295\u8cc7\u696d\u7e3e\u548c\u8cc7\u672c\u6c34\u5e73\u7684\u6ce2\u52d5\u6027\uff0c\u201d\u7a46\u8fea\u526f\u7e3d\u88c1\u517c\u9ad8\u7d1a\u4fe1\u8cb8\u5b98 <a href=\"https:\/\/www.moodys.com\/research\/Moodys-US-PC-commercial-insurance-sector-outlook-for-2021-remains--PBC_1253240\" target=\"_blank\" rel=\"noreferrer noopener\">Jasper Cooper<\/a> \u8868\u793a\u3002\n\u65b0\u51a0\u75ab\u60c5\u548c\u5176\u4ed6\u4f86\u6e90\u7684\u6301\u7e8c\u98a8\u96aa\u7e7c\u7e8c\u5f71\u97ff\u5546\u696d\u4fdd\u96aa\u8cbb\u7387\uff0c\u4f4e\u5229\u7387\u4e5f\u662f\u5982\u6b64\uff0c\u9019\u6703\u5f71\u97ff\u4fdd\u96aa\u516c\u53f8\u7684\u6295\u8cc7\u3002 <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-writing-on-laptop-1024x682.jpg\" alt=\"\" class=\"wp-image-9476\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-writing-on-laptop-1024x682.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-writing-on-laptop-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-writing-on-laptop-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-writing-on-laptop.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u4fdd\u8cbb\u589e\u52a0\uff1a\u5ba2\u6236\u7684\u89c0\u9ede<\/h2>\n\n<p>COVID-19 \u75ab\u60c5\u7206\u767c\u4e00\u5e74\u5f8c\uff0c\u4f01\u696d\u5ba2\u6236\u9762\u81e8\u8457\u4ed6\u5011\u5f9e\u672a\u9810\u6599\u5230\u7684\u554f\u984c\u3002\n\u5176\u4e2d\u8a31\u591a\u554f\u984c\u8207\u4fdd\u96aa\u7bc4\u570d\u6709\u95dc\uff0c\u6216\u8005\u53ef\u4ee5\u901a\u904e\u66f4\u597d\u7684\u4fdd\u96aa\u4e3b\u984c\u6559\u80b2\u4f86\u89e3\u6c7a\uff0c\u4f46\u4fdd\u96aa\u516c\u53f8\u5fc5\u9808\u77ad\u89e3\u5ba2\u6236\u7684\u89c0\u9ede\uff0c\u4ee5\u4fbf\u6709\u6548\u5730\u5851\u9020\u4ed6\u5011\u7684\u8cc7\u8a0a\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">\u77ad\u89e3\u5ba2\u6236\u9762\u81e8\u7684\u6311\u6230<\/h3>\n\n<p>\u5ba2\u6236\u53ef\u80fd\u6703\u5c07\u4e0d\u65b7\u4e0a\u6f32\u7684\u4fdd\u96aa\u8cbb\u7387\u8996\u70ba\u4e00\u500b\u6311\u6230\u3002<\/p>\n\n<p>\u4e0d\u65b7\u4e0a\u6f32\u7684\u4fdd\u96aa\u6210\u672c\u7d66\u5305\u62ec\u5361\u8eca\u904b\u8f38\u5728\u5167\u7684\u8a31\u591a\u884c\u696d\u5e36\u4f86\u4e86\u984d\u5916\u7684\u8ca0\u64d4\u3002\n\u201c\u8207\u53bb\u5e74\u540c\u671f\u76f8\u6bd4\uff0c\u627f\u904b\u5546\u4e0d\u5f97\u4e0d\u70ba\u66f4\u5c11\u7684\u627f\u4fdd\u7bc4\u570d\u652f\u4ed8\u66f4\u591a\u7684\u9322\uff0c\u201d\u7f8e\u570b\u5361\u8eca\u904b\u8f38\u5354\u6703 \uff08American Trucking Associations\uff09 \u570b\u5bb6\u6703\u8a08\u548c\u8ca1\u52d9\u59d4\u54e1\u6703\u57f7\u884c\u8463\u4e8b <a href=\"https:\/\/www.ttnews.com\/articles\/rates-will-increase-what-else-could-2021-bring-truck-insurance\" target=\"_blank\" rel=\"noreferrer noopener\">\u8a79\u59ae\u5f17\u00b7\u7dad\u7f85\u5c3c \uff08Jennifer Wieroniey<\/a>\uff09 \u5beb\u9053\u3002\n\u96d6\u7136\u4e00\u4e9b\u5361\u8eca\u904b\u8f38\u516c\u53f8\u7ba1\u7406\u9019\u4e9b\u6210\u672c\uff0c\u4f46\u5176\u4ed6\u516c\u53f8\u5247\u56e0\u70ba\u7121\u6cd5\u518d\u4fdd\u6301\u8db3\u5920\u7684\u7372\u5229\u7387\u800c\u5012\u9589\u3002  <\/p>\n\n<p>\u5361\u8eca\u904b\u8f38\u50c5\u8209\u4e00\u500b\u4f8b\u5b50\u3002\n\u8a31\u591a\u5176\u4ed6\u4f01\u696d\u4e5f\u5728\u4fdd\u96aa\u6210\u672c\u548c\u5fae\u8584\u7684\u7372\u5229\u7387\u4e4b\u9593\u6b0a\u8861\uff0c\u7576\u6210\u672c\u8d85\u51fa\u5176\u767c\u5c55\u696d\u52d9\u7684\u80fd\u529b\u6642\uff0c\u4ed6\u5011\u4e5f\u53ef\u80fd\u6703\u505a\u51fa\u95dc\u9589\u7684\u8271\u96e3\u6c7a\u5b9a\u3002\n\u5728\u4f01\u696d\u505c\u5de5\u548c\u5176\u4ed6\u65e8\u5728\u904f\u5236 COVID-19 \u50b3\u64ad\u7684\u63aa\u65bd\u4e4b\u5f8c\uff0c\u8d8a\u4f86\u8d8a\u591a\u7684\u4f01\u696d\u6b63\u5728\u6b0a\u8861\u9019\u4e9b\u8271\u96e3\u7684\u9078\u64c7\u3002  <\/p>\n\n<p>\u4e00\u4e9b\u4f01\u696d\u4e3b\u4e5f\u5df2\u7d93\u5c0d\u4ed6\u5011\u7684\u4fdd\u96aa\u516c\u53f8\u611f\u5230\u6cae\u55aa\u3002\n\u5728\u67d0\u4e9b\u60c5\u6cc1\u4e0b\uff0c\u5546\u696d\u6295\u4fdd\u4eba\u5df2\u7d93\u78ba\u4fe1\u4ed6\u5011\u7684\u4fdd\u96aa\u516c\u53f8\u4e0d\u6703\u5e6b\u52a9\u4ed6\u5011\u4e86\u89e3\u4ed6\u5011\u7684\u9700\u6c42\u6216\u89e3\u6c7a\u7d22\u8ce0\uff0c\u82f1\u570b\u548c\u611b\u723e\u862d CRIF Decision Solutions \u7684\u8463\u4e8b\u7e3d\u7d93\u7406 <a href=\"https:\/\/www.insurancebusinessmag.com\/uk\/news\/technology\/why-insurers-must-embrace-new-ways-to-engage-with-customers-236354.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Sara Costantini<\/a> \u8aaa\u3002 <\/p>\n\n<p>Costantini \u8aaa\uff0c\u5927\u6d41\u884c\u70ba\u300c\u4fdd\u96aa\u516c\u53f8\u63d0\u4f9b\u4e86\u4e00\u500b\u6a5f\u6703\uff0c\u8b93\u4ed6\u5011\u8868\u73fe\u51fa\u540c\u7406\u5fc3\u4e26\u66f4\u597d\u5730\u77ad\u89e3\u4ed6\u5011\u7684\u5ba2\u6236\uff0c\u4ee5\u91cd\u65b0\u7372\u5f97\u4fe1\u4efb\u4e26\u9762\u5c0d\u9019\u500b\u65b0\u968e\u6bb5\u300d\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u8981\u8207\u5ba2\u6236\u5efa\u7acb\u806f\u7e6b\uff0c\u8acb\u5728\u4ed6\u5011\u6240\u5728\u7684\u5730\u65b9\u8207\u4ed6\u5011\u6703\u9762<\/h3>\n\n<p>\u52f5\u5fd7\u92b7\u552e\u6f14\u8b1b\u8005 <a href=\"https:\/\/www.insurancebusinessmag.com\/uk\/news\/business-resilience\/how-will-changing-consumer-behaviour-impact-brokers-postcovid19-227666.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Andy Preston<\/a> \u8aaa\uff0c\u77ad\u89e3\u5ba2\u6236\u7684\u8cfc\u8cb7\u7fd2\u6163\u5982\u4f55\u56e0 COVID-19 \u548c\u5176\u4ed6\u793e\u6703\u548c\u74b0\u5883\u4e8b\u4ef6\u800c\u767c\u751f\u8b8a\u5316\uff0c\u53ef\u4ee5\u5e6b\u52a9\u4fdd\u96aa\u516c\u53f8\u5728\u5ba2\u6236\u6240\u5728\u7684\u5730\u65b9\u8207\u4ed6\u5011\u6703\u9762\u3002<\/p>\n\n<p>\u77ad\u89e3\u5ba2\u6236\u6c7a\u5b9a\u8cfc\u8cb7\u4ec0\u9ebc\u4ee5\u53ca\u5982\u4f55\u8cfc\u8cb7\u7684\u65b9\u5f0f\u5f88\u91cd\u8981\uff0c\u201c\u56e0\u70ba\u5982\u679c\u6211\u5011\u4e0d\u9019\u6a23\u505a\uff0c\u6211\u5011\u6700\u7d42\u6703\u4f7f\u7528\u975e\u5e38\u53e4\u8001\u7684\u92b7\u552e\u5fc3\u614b\uff0c\u8a66\u5716\u5c07\u6211\u5011\u7684\u7522\u54c1\u6216\u670d\u52d9\u5f37\u52a0\u7d66\u4ee5\u4e0d\u540c\u65b9\u5f0f\u8cfc\u8cb7\u7684\u4eba\uff0c\u201dPreston \u8aaa\u3002<\/p>\n\n<p>\u6309\u9700\u4fdd\u96aa\u8207\u5c0d\u5ba2\u6236\u6559\u80b2\u7684\u627f\u8afe\u76f8\u7d50\u5408\uff0c\u53ef\u4ee5\u5e6b\u52a9\u4fdd\u96aa\u516c\u53f8\u96a8\u6642\u96a8\u5730\u6eff\u8db3\u5ba2\u6236\u9700\u6c42\u3002<\/p>\n\n<p>\u201c\u4eca\u5929\uff0c\u7531\u65bc\u5236\u5b9a\u4efb\u4f55\u77ed\u671f\u6216\u4e2d\u671f\u8a08\u5283\u90fd\u5f88\u56f0\u96e3\uff0c\u6d88\u8cbb\u8005\u6bd4\u4ee5\u5f80\u4efb\u4f55\u6642\u5019\u90fd\u66f4\u5e0c\u671b\u53ea\u8cfc\u8cb7\u4ed6\u5011\u9700\u8981\u7684\u6771\u897f\uff0c\u800c\u4e14\u53ef\u80fd\u53ea\u5728\u9700\u8981\u6642\u8cfc\u8cb7\uff0c\u201dCostantini \u8aaa\u3002\n\u7576\u5ba2\u6236\u78ba\u5207\u5730\u77e5\u9053\u4ed6\u5011\u70ba\u4ec0\u9ebc\u9700\u8981\u67d0\u4e9b\u985e\u578b\u7684\u4fdd\u96aa\u6642\uff0c\u4ed6\u5011\u66f4\u6709\u53ef\u80fd\u63a5\u53d7\u9019\u7a2e\u4fdd\u96aa\uff0c\u5118\u7ba1\u4fdd\u8cbb\u66f4\u9ad8\u3002 <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"678\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/holding-phone-with-paper-1024x678.jpg\" alt=\"\" class=\"wp-image-9466\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/holding-phone-with-paper-1024x678.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/holding-phone-with-paper-300x199.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/holding-phone-with-paper-768x509.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/holding-phone-with-paper.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u96a8\u8457\u4fdd\u8cbb\u7684\u4e0a\u6f32\u800c\u50b3\u9054\u50f9\u503c<\/h2>\n\n<p>\u4fdd\u96aa\u5ba2\u6236\u7d93\u5e38\u5c0d\u4fdd\u96aa\u7684\u8907\u96dc\u6027\u611f\u5230\u56f0\u60d1\u3002\n\u4ed6\u5011\u4e5f\u53ef\u80fd\u4e0d\u78ba\u5b9a\u5176\u50f9\u503c\uff0c\u7279\u5225\u662f\u5982\u679c\u4ed6\u5011\u9084\u4e0d\u9700\u8981\u6839\u64da\u7279\u5b9a\u4fdd\u55ae\u63d0\u51fa\u7d22\u8ce0\u3002 <\/p>\n\n<p>\u70ba\u4e86\u50b3\u9054\u4fdd\u96aa\u516c\u53f8\u8207\u88ab\u4fdd\u96aa\u4eba\u95dc\u4fc2\u7684\u50f9\u503c\uff0c\u8acb\u5c08\u6ce8\u65bc\u5efa\u7acb\u4fe1\u4efb\u4e26\u95e1\u660e\u4fdd\u96aa\u53ef\u4ee5\u8aac\u660e\u89e3\u6c7a\u4f01\u696d\u554f\u984c\u7684\u591a\u7a2e\u65b9\u5f0f\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u5c08\u6ce8\u65bc\u5ba2\u6236\u95dc\u61f7<\/h3>\n\n<p>\u4fe1\u4efb\u5c0d\u65bc\u4fdd\u96aa\u5ba2\u6236\u8207\u5176\u4fdd\u96aa\u516c\u53f8\u4e4b\u9593\u7684\u95dc\u4fc2\u81f3\u95dc\u91cd\u8981\uff0c\u5c24\u5176\u662f\u5728\u5546\u696d\u9818\u57df\uff0c\u4fdd\u96aa\u5ba2\u6236\u53ef\u80fd\u5df2\u7d93\u70ba\u4ed6\u5011\u7684\u696d\u52d9\u6295\u5165\u4e86\u591a\u5e74\u7684\u52aa\u529b\u4ee5\u53ca\u6578\u5343\u6216\u6578\u767e\u842c\u7f8e\u5143\u3002<\/p>\n\n<p>\u4fe1\u4efb\u662f\u300c\u96a8\u8457\u6642\u9593\u7684\u63a8\u79fb\uff0c\u8de8\u8d8a\u63a5\u89f8\u9ede\u751f\u614b\u7cfb\u7d71\u57f9\u990a\u7684\u95dc\u4fc2\u7684\u7522\u7269\uff0c\u5305\u62ec\u884c\u92b7\u3001\u8207\u4ee3\u7406\u5546\u6216\u5206\u92b7\u5546\u7684\u4e92\u52d5\u3001\u5ba2\u6236\u670d\u52d9\u548c\u5728\u7dda\u5e73\u81fa\u4ee5\u53ca\u7d22\u8ce0\uff0c\u300d <a href=\"https:\/\/www.strategy-business.com\/blog\/COVID-19-means-insurers-should-pick-up-the-pace-on-improving-experiences?gko=0104a\" target=\"_blank\" rel=\"noreferrer noopener\">John Jones \u548c Abhijit Mukhopadhyay<\/a> \u5728\u300a\u6230\u7565\u8207\u5546\u696d\u300b\u4e2d\u5beb\u9053\u3002<\/p>\n\n<p>\u70ba\u4e86\u5efa\u7acb\u9577\u671f\u7684\u4fe1\u4efb\u95dc\u4fc2\uff0c\u4fdd\u96aa\u516c\u53f8\u5fc5\u9808\u96a8\u8457\u6642\u9593\u7684\u63a8\u79fb\u8207\u5ba2\u6236\u4fdd\u6301\u806f\u7e6b\u3002\n\u70ba\u4e86\u6709\u6642\u9593\u5efa\u7acb\u4fe1\u4efb\uff0c\u4fdd\u96aa\u516c\u53f8\u5fc5\u9808\u5f88\u597d\u5730\u50b3\u9054\u50f9\u503c\uff0c\u8b93\u4ed6\u5011\u7684\u5ba2\u6236\u9078\u64c7\u7e8c\u4fdd\uff0c\u800c\u4e0d\u662f\u5411\u53e6\u4e00\u5bb6\u4fdd\u96aa\u516c\u53f8\u8cfc\u8cb7\u4fdd\u96aa\u3002 <\/p>\n\n<p>\u8607\u9ece\u4e16\u92b7\u552e\u7e3e\u6548\u7e3d\u76e3 <a href=\"https:\/\/www.zurichna.com\/knowledge\/articles\/2020\/06\/covid-19s-business-impact-6-ideas-for-insurance-brokers\" target=\"_blank\" rel=\"noreferrer noopener\">Bart Shachnow<\/a> \u8868\u793a\uff0c\u8207\u4fdd\u96aa\u5ba2\u6236\u5efa\u7acb\u4fe1\u4efb\u7684\u4e00\u7a2e\u65b9\u6cd5\u662f\u5e6b\u52a9\u4ed6\u5011\u4e86\u89e3\u98a8\u96aa\u7684\u7e3d\u6210\u672c\u4ee5\u53ca\u5404\u7a2e\u56e0\u7d20\u5982\u4f55\u5f71\u97ff\u8a72\u6210\u672c\uff0c\u5305\u62ec\u98a8\u96aa\u7ba1\u7406\u7684\u50f9\u503c\u3002<\/p>\n\n<p>\u201c\u98a8\u96aa\u7ba1\u7406\u662f\u516c\u53f8\u9700\u8981\u9032\u884c\u7684\u4e00\u9805\u6295\u8cc7\uff0c\u5c24\u5176\u662f\u5728\u9019\u4e9b\u4e0d\u78ba\u5b9a\u7684\u6642\u671f\u3002\u54e1\u5de5\u5c07\u62d2\u7d55\u70ba\u5de5\u4f5c\u5834\u6240\u689d\u4ef6\u4e0d\u5b89\u5168\u7684\u516c\u53f8\u5de5\u4f5c\uff0c\u5ba2\u6236\u5c07\u62d2\u7d55\u8207\u5c07\u81ea\u5df1\u7684\u54e1\u5de5\u6216\u5ba2\u6236\u7f6e\u65bc\u98a8\u96aa\u4e2d\u7684\u7d44\u7e54\u958b\u5c55\u696d\u52d9\uff0c\u201cShachnow \u8aaa\u3002<\/p>\n\n<p>\u901a\u904e\u6559\u80b2\u4f01\u696d\u4e86\u89e3\u98a8\u96aa\u7ba1\u7406\u7684\u50f9\u503c\u548c\u4fdd\u96aa\u6240\u626e\u6f14\u7684\u89d2\u8272\uff0c\u4fdd\u96aa\u516c\u53f8\u53ef\u4ee5\u66f4\u6e05\u695a\u5730\u77ad\u89e3\u9019\u4e9b\u4fdd\u8cbb\u5c0d\u4f01\u696d\u7684\u597d\u8655\uff0c\u5f9e\u800c\u7de9\u548c\u4fdd\u8cbb\u4e0a\u6f32\u7684\u6d88\u606f\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u5c07\u76e3\u7ba1\u6311\u6230\u8996\u70ba\u6559\u5b78\u6a5f\u6703<\/h3>\n\n<p>\u9032\u5165 2021 \u5e74\uff0c\u4fdd\u96aa\u516c\u53f8\u5c07\u9762\u81e8\u8a31\u591a\u76e3\u7ba1\u6311\u6230\u3002\n\u6709\u5e7e\u500b\u8207\u5927\u6d41\u884c\u6709\u95dc\uff0c\u4f8b\u5982\u4fdd\u96aa\u516c\u53f8\u5728\u9762\u5c0d\u9019\u5834\u524d\u6240\u672a\u6709\u7684\u5371\u6a5f\u6642\u5728\u8655\u7406\u5546\u696d\u4fdd\u96aa\u6642\u5c0d\u6295\u4fdd\u4eba\u7684\u884c\u70ba\u3002\n\u96a8\u8457\u4f01\u696d\u91cd\u65b0\u958b\u653e\uff0c\u6709\u95dc COVID-19 \u7684\u5de5\u50b7\u8ce0\u511f\u7d22\u8ce0\u722d\u8b70\u4e5f\u53ef\u80fd\u589e\u52a0\u3002  <\/p>\n\n<p>\u7136\u800c\uff0c\u4e00\u4e9b\u76e3\u7ba1\u554f\u984c\u751a\u81f3\u5728\u5927\u6d41\u884c\u7206\u767c\u4e4b\u524d\u5c31\u5df2\u7d93\u64fa\u5728\u684c\u9762\u4e0a\uff0c\u5fb7\u52e4\u7684 <a href=\"https:\/\/www2.deloitte.com\/us\/en\/insights\/industry\/financial-services\/financial-services-industry-outlooks\/insurance-industry-outlook.html\" target=\"_blank\" rel=\"noreferrer noopener\">Gary Shaw \u548c Neal Baumann<\/a> \u5beb\u9053\u3002\n\u5176\u4e2d\u5305\u62ec\u4eba\u5de5\u667a\u6167\u3001\u793e\u6703\u52d5\u8569\u3001\u6c23\u5019\u8b8a\u5316\u548c\u7db2\u8def\u5b89\u5168\u7b49\u554f\u984c\u7684\u76e3\u7ba1\u5de5\u4f5c\u3002 <\/p>\n\n<p>\u96d6\u7136\u9019\u4e9b\u76e3\u7ba1\u9818\u57df\u53ef\u80fd\u5f88\u8907\u96dc\uff0c\u4f46\u5b83\u5011\u4e5f\u63d0\u4f9b\u4e86\u6559\u80b2\u5ba2\u6236\u548c\u5c55\u793a\u9069\u7576\u4fdd\u96aa\u7bc4\u570d\u63d0\u4f9b\u7684\u50f9\u503c\u7684\u6a5f\u6703\u3002\n\u4f8b\u5982\uff0c\u6559\u80b2\u5ba2\u6236\u4e86\u89e3\u7db2\u8def\u5b89\u5168\u548c\u96b1\u79c1\u98a8\u96aa\u4fdd\u96aa\u7684\u50f9\u503c\u53ef\u4ee5\u8aac\u660e\u4fdd\u96aa\u5ba2\u6236\u78ba\u4fdd\u4ed6\u5011\u627f\u4fdd\u4ed6\u5011\u5be6\u969b\u9762\u81e8\u7684\u98a8\u96aa\u3002\n\u8003\u616e\u5230\u9019\u4e9b\u98a8\u96aa\uff0c\u516c\u53f8\u53ef\u4ee5\u66f4\u8f15\u9b06\u5730\u8207\u81ea\u5df1\u7684\u5ba2\u6236\u548c\u5ba2\u6236\u5efa\u7acb\u4fe1\u4efb\uff0c\u63d0\u9ad8\u4ed6\u5011\u5229\u7528\u6578\u64da\u5be6\u73fe\u696d\u52d9\u76ee\u6a19\u7684\u80fd\u529b\uff0c <a href=\"https:\/\/hbr.org\/2020\/04\/use-your-customer-data-to-actually-help-your-customers\" target=\"_blank\" rel=\"noreferrer noopener\">Joe Ucuzoglu \u548c John Hagel III<\/a> \u5728\u300a\u54c8\u4f5b\u5546\u696d\u8a55\u8ad6\u300b\u4e2d\u6307\u51fa\u3002  <\/p>\n\n<p>\u6c92\u6709\u5ba2\u6236\u559c\u6b61\u70ba\u4fdd\u96aa\u652f\u4ed8\u66f4\u591a\u8cbb\u7528\u3002\n\u7136\u800c\uff0c\u5982\u679c\u6e05\u695a\u5730\u77ad\u89e3\u5546\u696d\u4fdd\u96aa\u6240\u6d89\u53ca\u7684\u50f9\u503c\uff0c\u5ba2\u6236\u6703\u767c\u73fe\u66f4\u5bb9\u6613\u627f\u53d7\u4e0d\u65b7\u4e0a\u6f32\u7684\u4fdd\u8cbb\u50f9\u683c\u3002\n\u66f4\u77ad\u89e3\u5ba2\u6236\u89c0\u9ede\u548c\u671f\u671b\u7684\u4fdd\u96aa\u516c\u53f8\u6703\u767c\u73fe\u66f4\u5bb9\u6613\u50b3\u9054\u50f9\u503c\u3002  <\/p>\n\n<p><em>\u5716\u7247\u63d0\u4f9b\uff1aDiego Vito Cervo\/\u00a9123RF.com\uff0c rido\/\u00a9123RF.com\uff0c Vittaya Sinlapasart\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u589e\u52a0\u7684\u4fdd\u96aa\u8cbb\u5c0d\u5ba2\u6236\u4f86\u8aaa\u662f\u4e00\u500b\u8271\u96e3\u7684\u63a8\u92b7\u3002 \u5f9e\u5ba2\u6236\u7684\u89d2\u5ea6\u4f86\u770b\uff0c\u4ed6\u5011\u70ba\u76f8\u540c\u7684\u4fdd\u96aa\u652f\u4ed8\u4e86\u66f4\u591a\u7684\u9322\uff0c\u9019\u610f\u5473\u8457\u4ed6\u5011\u5728\u5546\u696d [&hellip;]<\/p>\n","protected":false},"featured_media":9488,"template":"","insight-category":[],"class_list":["post-19451","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/insight\/19451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/media\/9488"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/media?parent=19451"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/insight-category?post=19451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}