{"id":18818,"date":"2024-09-19T20:55:50","date_gmt":"2024-09-20T01:55:50","guid":{"rendered":"https:\/\/bolttech.io\/insight\/%e8%aa%bf%e6%95%b4%e5%83%b9%e5%80%bc%e8%a7%80%ef%bc%9a%e5%a6%82%e4%bd%95%e5%b0%87%e6%8a%80%e8%a1%93%e5%b0%88%e6%a5%ad%e7%9f%a5%e8%ad%98%e8%88%87%e4%bf%9d%e9%9a%aa%e5%b0%88%e6%a5%ad%e7%9f%a5%e8%ad%98\/"},"modified":"2024-09-19T20:55:51","modified_gmt":"2024-09-20T01:55:51","slug":"%e8%aa%bf%e6%95%b4%e5%83%b9%e5%80%bc%e8%a7%80%ef%bc%9a%e5%a6%82%e4%bd%95%e5%b0%87%e6%8a%80%e8%a1%93%e5%b0%88%e6%a5%ad%e7%9f%a5%e8%ad%98%e8%88%87%e4%bf%9d%e9%9a%aa%e5%b0%88%e6%a5%ad%e7%9f%a5%e8%ad%98","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/zh-hant\/insights\/%e8%aa%bf%e6%95%b4%e5%83%b9%e5%80%bc%e8%a7%80%ef%bc%9a%e5%a6%82%e4%bd%95%e5%b0%87%e6%8a%80%e8%a1%93%e5%b0%88%e6%a5%ad%e7%9f%a5%e8%ad%98%e8%88%87%e4%bf%9d%e9%9a%aa%e5%b0%88%e6%a5%ad%e7%9f%a5%e8%ad%98\/","title":{"rendered":"\u8abf\u6574\u50f9\u503c\u89c0\uff1a\u5982\u4f55\u5c07\u6280\u8853\u5c08\u696d\u77e5\u8b58\u8207\u4fdd\u96aa\u5c08\u696d\u77e5\u8b58\u76f8\u7d50\u5408"},"content":{"rendered":"\n<p>\u4fdd\u96aa\u696d\u7684\u8a31\u591a\u8072\u97f3\u5df2\u7d93\u9810\u6e2c\u4e26\u5c07\u7e7c\u7e8c\u9810\u6e2c\uff0c\u901a\u904e\u5275\u9020\u548c\u61c9\u7528\u65b0\u6280\u8853\uff0c\u50b3\u7d71\u4fdd\u96aa\u6d41\u7a0b\u5c07\u767c\u751f\u7ffb\u5929\u8986\u5730\u7684\u8b8a\u5316\u3002\n\u6b63\u5982 <a href=\"https:\/\/www.mckinsey.com\/industries\/financial-services\/our-insights\/how-top-tech-trends-will-transform-insurance\" target=\"_blank\" rel=\"noreferrer noopener\">Krish Krishnakanthan<\/a> \u548c\u9ea5\u80af\u932b\u7684\u7814\u7a76\u4eba\u54e1\u6240\u5beb\u7684\u90a3\u6a23\uff0c\u4fdd\u96aa\u201c\u9818\u5c0e\u8005\u9700\u8981\u653e\u68c4\u6839\u6df1\u8482\u56fa\u7684\u89c0\u5ff5\u548c\u5546\u696d\u6a21\u5f0f\uff0c\u63a1\u7528\u65b0\u7684\u65b9\u6cd5\u4f86\u88fd\u9020\u548c\u5206\u92b7\u5728\u8a31\u591a\u60c5\u6cc1\u4e0b\u6703\u622a\u7136\u4e0d\u540c\u7684\u7522\u54c1\u3002 <\/p>\n\n<p>\u7136\u800c\uff0c\u63a2\u7d22\u65b0\u7684\u4fdd\u96aa\u7522\u54c1\u548c\u65b0\u7684\u5206\u92b7\u6a21\u5f0f\u5c0d\u4fdd\u96aa\u516c\u53f8\u4f86\u8aaa\u53ea\u80fd\u8d70\u5230\u9019\u4e00\u6b65\u3002\n\u70ba\u4e86\u8b93\u904b\u71df\u5546\u91cb\u653e\u65b0\u7522\u54c1\u548c\u5206\u92b7\u65b9\u6cd5\u7684\u50f9\u503c\uff0c\u4ed6\u5011\u9700\u8981\u78ba\u4fdd\u4ed6\u5011\u70ba\u6b64\u76ee\u7684\u800c\u63a1\u7528\u7684\u6280\u8853\u4e5f\u771f\u6b63\u6eff\u8db3\u4ed6\u5011\u4ee5\u53ca\u54e1\u5de5\u548c\u4ee3\u7406\u5546\u7684\u9700\u6c42\u3002 <\/p>\n\n<p>\u4ee5\u4e0b\u662f\u5982\u4f55\u5c07\u6280\u8853\u5c08\u696d\u77e5\u8b58\u8207\u4fdd\u96aa\u77e5\u8b58\u548c\u5c08\u696d\u77e5\u8b58\u76f8\u7d50\u5408\uff0c\u4ee5\u53cd\u6620\u4fdd\u96aa\u516c\u53f8\u548c\u4ee3\u7406\u4eba\u7684\u50f9\u503c\u89c0\u4e26\u5be6\u73fe\u5171\u540c\u76ee\u6a19\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u623f\u9593\u91cc\u7684\u5c08\u5bb6<\/h2>\n\n<p>\u4fdd\u96aa\u516c\u53f8\u64c1\u6709\u6df1\u539a\u7684\u77e5\u8b58\u548c\u5c08\u696d\u6280\u80fd\u3002\n\u8a31\u591a\u6210\u719f\u7684\u4fdd\u96aa\u516c\u53f8\u5728\u4fdd\u96aa\u9818\u57df\u64c1\u6709\u6578\u767e\u5e74\u7684\u7d93\u9a57;\u6709\u4e9b\u4eba\u53ef\u4ee5\u8aaa\u8ca0\u8cac\u6211\u5011\u4eca\u5929\u6240\u7406\u89e3\u7684\u8ca1\u7522\u548c\u610f\u5916\u50b7\u5bb3\u4fdd\u96aa\u3002 <\/p>\n\n<p>\u4fdd\u96aa\u4ee3\u7406\u4eba\u9084\u57f9\u990a\u4e86\u5bf6\u8cb4\u7684\u5c08\u696d\u77e5\u8b58\u3002\n\u4ed6\u5011\u5bc6\u5207\u95dc\u6ce8\u4fdd\u96aa\u516c\u53f8\u7684\u7522\u54c1\u3001\u6311\u6230\u548c\u6a5f\u9047\uff0c\u9084\u80fd\u770b\u5230\u4fdd\u96aa\u516c\u53f8\u7684\u95dc\u6ce8\u9ede\u8207\u4fdd\u96aa\u5ba2\u6236\u7684\u64d4\u6182\u4ea4\u96c6\u3002\n\u4ee3\u7406\u63d0\u4f9b\u4e86\u4e00\u500b\u8996\u89d2\uff0c\u70ba\u4fdd\u96aa\u5ba2\u6236\u548c\u904b\u71df\u5546\u63d0\u4f9b\u4e86\u6709\u50f9\u503c\u7684\u898b\u89e3\u3002  <\/p>\n\n<p>\u5c0d\u65bc\u904b\u71df\u5546\u548c\u4ee3\u7406\u5546\u4f86\u8aaa\uff0c\u6280\u8853\u8f49\u578b\u5df2\u6210\u70ba\u4e00\u500b\u7dca\u8feb\u7684\u8a71\u984c\u3002\n\u4f8b\u5982\uff0c <a href=\"https:\/\/advisory.kpmg.us\/content\/dam\/advisory\/en\/pdfs\/2021\/cio-survey-harvey-nash-2020-insurance-report.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">\u7562\u99ac\u5a01 CIO \u7684\u4e00\u9805\u8abf\u67e5<\/a> \u767c\u73fe\uff0c\u4fdd\u96aa\u696d\u7684\u6578\u4f4d\u5316\u9818\u5c0e\u8005\u4e0d\u50c5\u5728\u5ba2\u6236\u9ad4\u9a57\u548c\u4fe1\u4efb\u65b9\u9762\u512a\u65bc\u975e\u6578\u4f4d\u5316\u9818\u5c0e\u8005\uff0c\u800c\u4e14\u5728\u54e1\u5de5\u9ad4\u9a57\u548c\u904b\u71df\u6548\u7387\u65b9\u9762\u4e5f\u512a\u65bc\u975e\u6578\u4f4d\u5316\u9818\u5c0e\u8005\u3002\n\u6b64\u5916\uff0c\u4ed6\u5011\u9084\u80fd\u66f4\u53ca\u6642\u5730\u5c07\u65b0\u7522\u54c1\u548c\u670d\u52d9\u63a8\u5411\u5e02\u5834\u3002  <\/p>\n\n<p>\u7562\u99ac\u5a01\u5408\u5925\u4eba <a href=\"https:\/\/advisory.kpmg.us\/articles\/2021\/cio-survey-harvey-nash-2020-insurance.html\" target=\"_blank\" rel=\"noreferrer noopener\">Pierre Champigneulle<\/a> \u5beb\u9053\uff0c\u4fdd\u96aa\u516c\u53f8\u548c\u4ee3\u7406\u4eba\u9762\u81e8\u8457\u6bd4\u4ee5\u5f80\u4efb\u4f55\u6642\u5019\u90fd\u66f4\u5927\u7684\u58d3\u529b\uff0c\u4ed6\u5011\u9700\u8981\u5229\u7528\u6280\u8853\u5c07\u5176\u5c08\u696d\u77e5\u8b58\u8f49\u5316\u70ba\u66f4\u9ad8\u7684\u6548\u7387\u3001\u66f4\u597d\u7684\u5ba2\u6236\u9ad4\u9a57\u548c\u66f4\u597d\u5730\u56de\u61c9\u5e02\u5834\u8b8a\u5316\u3002<\/p>\n\n<p>\u8fc4\u4eca\u70ba\u6b62\uff0c\u4fdd\u96aa\u516c\u53f8\u3001\u4ee3\u7406\u4eba\u548c\u4fdd\u96aa\u6280\u8853\u5c08\u5bb6\u5927\u591a\u5728\u81ea\u5df1\u7684\u9818\u57df\u5167\u5de5\u4f5c\u3002\n\u96d6\u7136\u4ed6\u5011\u7684\u5de5\u4f5c\u91cd\u758a\uff0c\u4f46\u9019\u7a2e\u91cd\u758a\u5c1a\u672a\u5c0e\u81f4\u63a8\u52d5\u73fe\u5728\u548c\u672a\u4f86\u6280\u8853\u5be6\u65bd\u7684\u90a3\u7a2e\u5c08\u5bb6\u5408\u4f5c\u5925\u4f34\u95dc\u4fc2\u3002 <\/p>\n\n<p>\u9019\u7a2e\u5925\u4f34\u95dc\u4fc2\u7684\u4e00\u500b\u969c\u7919\u662f\u4fe1\u4efb\u3002\n\u4eba\u985e\u5de5\u4eba\u3001\u81ea\u52d5\u5316\u4ee5\u53ca\u4eba\u985e\/\u6280\u8853\u5925\u4f34\u95dc\u4fc2\u7684\u5176\u4ed6\u65b9\u9762\u4ecd\u7136\u5b58\u5728\u7dca\u5f35\u95dc\u4fc2\uff0cBlue Prism \u4e9e\u592a\u5340\u91d1\u878d\u670d\u52d9\u526f\u7e3d\u88c1 <a href=\"https:\/\/www.asiainsurancereview.com\/BluePrism\/BluePrismArticle\/aid\/63\/-a-href-articleLink-class-subcat-sapn-class-red-Insurance-strategies-and-challenges-sapn-using-Intelligent-automation-to-enhance-customer-experience-a-\" target=\"_blank\" rel=\"noreferrer noopener\">Robert Dewar<\/a> \u5beb\u9053\u3002\n\u901a\u5e38\uff0c\u9019\u7a2e\u7dca\u5f35\u95dc\u4fc2\u662f\u7531\u770b\u5f85\u4e00\u500b\u7368\u7279\u7684\u975e\u5e38\u898f\u554f\u984c\u7684\u50b3\u7d71\u65b9\u5f0f\u9a45\u52d5\u7684\uff1a\u5373\uff0c\u5c07\u4fdd\u96aa\u696d\u7684\u6280\u8853\u8f49\u578b\u8996\u70ba\u66f4\u65b0\u96e2\u6563\u5718\u968a\u6216\u89d2\u8272\u7684\u554f\u984c\uff0c\u800c\u4e0d\u662f\u4f7f\u7528\u6280\u8853\u5c07\u6240\u6709\u53c3\u8207\u8005\u805a\u96c6\u5728\u540c\u4e00\u5957\u4e00\u81f4\u7684\u50f9\u503c\u89c0\u4e0b\u7684\u554f\u984c\u3002  <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/checking-docs-1024x684.jpg\" alt=\"&#x5546;&#x696D;&#x72C0;&#x6CC1;&#xFF0C;&#x5206;&#x6790;&#x8A08;&#x5283;&#x3002;&#x5BA2;&#x6236;&#x7D93;&#x7406;&#x5728;&#x73FE;&#x4EE3;&#x8FA6;&#x516C;&#x5BA4;&#x5DE5;&#x4F5C;&#xFF0C;&#x6709;&#x65B0;&#x7684;&#x696D;&#x52D9;&#x5C08;&#x6848;&#x3002;&#10;&#x4F7F;&#x7528;&#x7B46;&#x8A18;&#x578B;&#x96FB;&#x8166;&#xFF0C;&#x8A0E;&#x8AD6;&#x555F;&#x52D5;&#xFF0C;&#x540C;&#x4E8B;&#x3002;&#x6C34;&#x6E96;&#xFF0C;&#x6A21;&#x7CCA;&#x3002; \" class=\"wp-image-11226\"\/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u60a8\u7684\u6280\u8853\uff1a\u6a5f\u6703\u9084\u662f\u5c0d\u624b\uff1f<\/h2>\n\n<p>\u5728\u904e\u53bb\u5341\u5e74\u4e2d\uff0c\u4fdd\u96aa\u696d\u9762\u81e8\u7684\u4e3b\u8981\u6280\u8853\u6311\u6230\u662f\u9810\u6e2c\u8a72\u884c\u696d\u672a\u4f86\u6700\u7dca\u8feb\u7684\u554f\u984c\u4e26\u958b\u767c\u65b0\u6280\u8853\u4f86\u89e3\u6c7a\u9019\u4e9b\u554f\u984c\u3002\n\u5982\u4eca\uff0c\u6700\u5927\u7684\u6311\u6230\u662f\u627e\u5230\u80fd\u5920\u70ba\u904b\u71df\u5546\u3001\u4ee3\u7406\u548c\u5ba2\u6236\u5e36\u4f86\u597d\u8655\u7684\u6280\u8853\uff0c\u4e0d\u8b93\u4efb\u4f55\u4eba\u7f6e\u8eab\u4e8b\u5916\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">\u5728\u6311\u6230\u4e2d\u767c\u73fe\u6a5f\u9047<\/h3>\n\n<p>\u5be6\u65bd\u6574\u9ad4\u6280\u8853\u65b9\u6cd5\u5e36\u4f86\u4e86\u6311\u6230\u3002\n\u4fdd\u96aa\u79d1\u6280\u9805\u76ee\u8edf\u9ad4\u4ea4\u4ed8\u7d93\u7406 <a href=\"https:\/\/hackernoon.com\/4-challenges-of-implementing-ai-in-the-insurance-industry-and-how-to-overcome-them-963u35tb\" target=\"_blank\" rel=\"noreferrer noopener\">Surya Choudhary<\/a> \u5beb\u9053\uff0c\u7576\u4fdd\u96aa\u516c\u53f8\u5c0b\u627e\u5229\u7528\u4ed6\u5011\u53ef\u7528\u7684\u5927\u91cf\u65b0\u6280\u8853\u7684\u65b9\u6cd5\u6642\uff0c\u4ed6\u5011\u9047\u5230\u4e86\u5e7e\u500b\u554f\u984c\u3002\n\u9019\u4e9b\u5305\u62ec\uff1a  <\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u8a66\u5716\u5206\u6790\u7d50\u69cb\u4e0d\u4f73\u3001\u7f3a\u5c11\u95dc\u9375\u6578\u64da\u9ede\u6216\u672a\u4ee5\u7cfb\u7d71\u548c\u4e00\u81f4\u7684\u65b9\u5f0f\u7d44\u7e54\u7684\u6578\u64da\u96c6\u3002<\/li>\n\n\n\n<li>\u6574\u5408\u5728\u4fdd\u96aa\u95dc\u4fc2\u4e2d\u5404\u500b\u968e\u6bb5\u6536\u96c6\u7684\u6578\u64da\uff0c\u5176\u4e2d\u5927\u90e8\u5206\u4ecd\u7136\u662f\u5b64\u7acb\u7684\u3002<\/li>\n\n\n\n<li>\u5728\u6c92\u6709\u9996\u5148\u8003\u616e\u9700\u8981\u89e3\u6c7a\u7684\u9700\u6c42\u548c\u6210\u529f\u662f\u4ec0\u9ebc\u6a23\u5b50\u7684\u60c5\u6cc1\u4e0b\u5efa\u7acb\u6280\u8853\u5408\u4f5c\u5925\u4f34\u95dc\u4fc2\u3002<\/li>\n\n\n\n<li>\u5efa\u7acb\u7d44\u7e54\u652f\u63f4\uff0c\u5305\u62ec\u660e\u78ba\u7684\u5be6\u65bd\u8a08\u5283\u548c\u53c3\u8207\u5be6\u65bd\u548c\u4f7f\u7528\u6280\u8853\u5de5\u5177\u7684\u4eba\u54e1\u7684\u5fc5\u8981\u6280\u80fd\u5efa\u8a2d\u3002<\/li>\n<\/ul>\n\n<p>\u9019\u4e9b\u8981\u9ede\u4e2d\u7684\u6bcf\u4e00\u500b\u90fd\u53ef\u80fd\u5c0e\u81f4\u554f\u984c\u548c\u969c\u7919\u3002\n\u5c07\u6574\u9ad4\u65b9\u6cd5\u8207\u4e00\u6b21\u6027\u5168\u6709\u3001\u5168\u6709\u6216\u5168\u7121\u7684\u52aa\u529b\u6df7\u70ba\u4e00\u8ac7\uff0c\u5c0e\u81f4\u8a31\u591a\u4fdd\u96aa\u516c\u53f8\u5b8c\u5168\u653e\u68c4\u8a72\u65b9\u6cd5\uff0c\u8f49\u800c\u5c0d\u5c0f\u578b\u7cfb\u7d71\u6216\u6d41\u7a0b\u9032\u884c\u589e\u91cf\u66f4\u6539\u3002 <\/p>\n\n<p>\u7136\u800c\uff0c\u589e\u91cf\u66f4\u6539\u7121\u6cd5\u5728\u6574\u500b\u7d44\u7e54\u4e2d\u5be6\u65bd\u76f8\u540c\u7684\u50f9\u503c\u89c0\u3002\n\u6f38\u9032\u5f0f\u8b8a\u9769\u53ef\u80fd\u6703\u6539\u5584\u4e00\u500b\u9818\u57df\u5de5\u4f5c\u7684\u67d0\u500b\u65b9\u9762\uff0c\u4f46\u5b83\u4e0d\u6703\u50cf\u5c08\u6ce8\u65bc\u5c07\u6240\u6709\u4e09\u500b\u5718\u968a\u7684\u5de5\u4f5c\u540c\u6642\u5f15\u5c0e\u5230\u4e00\u500b\u5171\u540c\u76ee\u6a19\u7684\u89e3\u6c7a\u65b9\u6848\u90a3\u6a23\u5c07\u4fdd\u96aa\u54e1\u5de5\u3001\u4ee3\u7406\u4eba\u548c\u4fdd\u96aa\u516c\u53f8\u805a\u96c6\u5728\u4e00\u8d77\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">\u4e0d\u8b93\u4efb\u4f55\u4e00\u500b\u4eba\u6389\u968a<\/h3>\n\n<p>\u8fc4\u4eca\u70ba\u6b62\uff0c\u5c07\u6280\u8853\u96c6\u6210\u5230\u5206\u92b7\u6d41\u7a0b\u4e2d\u7684\u5927\u90e8\u5206\u5de5\u4f5c\u90fd\u96c6\u4e2d\u5728\u5ba2\u6236\u8eab\u4e0a\uff0c\u9019\u662f\u6709\u5145\u5206\u7406\u7531\u7684\u3002\n\u591a\u5e74\u4f86\uff0c\u5ba2\u6236\u5c0d\u4fdd\u96aa\u516c\u53f8\u7684\u4fe1\u4efb\u5ea6\u4e00\u76f4\u5f88\u4f4e\uff0c\u5ba2\u6236\u8868\u9054\u7684\u6700\u5927\u632b\u6557\u611f\u4e4b\u4e00\u662f\u4fdd\u96aa\u516c\u53f8\u548c\u4ee3\u7406\u4eba\u201c\u5f88\u96e3\u505a\u751f\u610f\u201d\uff0cIBM \u7684 <a href=\"https:\/\/www.ibm.com\/downloads\/cas\/AAV81JLZ\" target=\"_blank\" rel=\"noreferrer noopener\">Christian Bieck\u3001Yoann Michaux \u548c Matthew Stremel<\/a> \u5beb\u9053\u3002\n\u56e0\u6b64\uff0c\u8a31\u591a\u4fdd\u96aa\u516c\u53f8\u5c07\u4ed6\u5011\u7684\u7b2c\u4e00\u6b21\u6578\u4f4d\u5316\u52aa\u529b\u7528\u65bc\u64f4\u5927\u5ba2\u6236\u4e92\u52d5\u7ba1\u9053\uff0c\u4f8b\u5982\u901a\u904e\u6dfb\u52a0\u7db2\u7ad9\u3001\u61c9\u7528\u7a0b\u5f0f\u3001\u804a\u5929\u6a5f\u5668\u4eba\u548c\u6578\u4f4d\u865b\u64ec\u52a9\u624b\u3002  <\/p>\n\n<p>Bieck\u3001Michaux \u548c Stremel \u5beb\u9053\uff0c\u5118\u7ba1\u505a\u51fa\u4e86\u9019\u4e9b\u52aa\u529b\uff0c\u4f46 42% \u7684\u5ba2\u6236\u4e26\u4e0d\u5b8c\u5168\u4fe1\u4efb\u4ed6\u5011\u81ea\u5df1\u7684\u4fdd\u96aa\u516c\u53f8\u3002\n\u6311\u6230\u53ef\u80fd\u4e0d\u5728\u65bc\u6280\u8853\u70ba\u5ba2\u6236\u505a\u4ec0\u9ebc\uff0c\u800c\u5728\u65bc\u5b83\u70ba\u4fdd\u96aa\u516c\u53f8\u548c\u4ee3\u7406\u4eba\u505a\u4e86\u4ec0\u9ebc\u6216\u6c92\u6709\u505a\u4ec0\u9ebc\u3002 <\/p>\n\n<p>\u70ba\u4e86\u5c07\u5ba2\u6236\u3001\u4fdd\u96aa\u516c\u53f8\u548c\u4ee3\u7406\u4eba\u5354\u540c\u5de5\u4f5c\uff0c\u300c\u4fdd\u96aa\u516c\u53f8\u9700\u8981\u4ee5\u6574\u9ad4\u65b9\u5f0f\u91cd\u65b0\u5be9\u8996\u5176\u5206\u92b7\u7b56\u7565\uff0c\u6db5\u84cb\u5ba2\u6236\u548c\u5206\u92b7\u5408\u4f5c\u5925\u4f34\u4ee5\u53ca\u5167\u90e8\u80fd\u529b\uff0c\u300dAWS \u7684 <a href=\"https:\/\/aws.amazon.com\/blogs\/industries\/insurance-distribution-transformation-how-insurance-carriers-can-adapt-to-the-new-normal-with-aws\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gurindar Singh\u3001Akash Jain \u548c Antoine Boucherie<\/a> \u5beb\u9053\u3002\n\u4fdd\u96aa\u516c\u53f8\u4e0d\u80fd\u5c07\u9019\u4e9b\u5de5\u4f5c\u8996\u70ba\u55ae\u7368\u7684\u5de5\u4f5c\uff0c\u800c\u5fc5\u9808\u95dc\u6ce8\u5ba2\u6236\u9ad4\u9a57\u3001\u5206\u92b7\u6d41\u7a0b\u548c\u5167\u90e8\u5de5\u4f5c\u91cd\u758a\u7684\u5730\u65b9\uff0c\u9078\u64c7\u80fd\u5920\u540c\u6642\u589e\u5f37\u6240\u6709\u53c3\u8207\u8005\u91cd\u758a\u9ad4\u9a57\u7684\u6280\u8853\u548c\u6280\u8853\u5be6\u65bd <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/coworkers-discussion-1024x683.jpg\" alt=\"&#x5728;&#x8463;&#x4E8B;&#x6703;&#x6703;&#x8B70;&#x5BA4;&#x91CC;&#x62FF;&#x8457;&#x6A94;&#x9762;&#x5E36;&#x5FAE;&#x7B11;&#x7684;&#x5546;&#x754C;&#x4EBA;&#x58EB; - &#x54E1;&#x5DE5;&#x6703;&#x8B70;\" class=\"wp-image-11216\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/coworkers-discussion-1024x683.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/coworkers-discussion-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/coworkers-discussion-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/coworkers-discussion.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u5c07\u6280\u8853\u8f49\u5316\u70ba\u5c08\u5bb6\u5408\u4f5c\u5925\u4f34<\/h2>\n\n<p>\u4fdd\u96aa\u5c08\u5bb6\u3001\u4ee3\u7406\u4eba\u548c\u6280\u8853\u5c08\u5bb6\u90fd\u5e36\u4f86\u4e86\u5bf6\u8cb4\u7684\u77e5\u8b58\u548c\u7d93\u9a57\u3002\n\u6280\u8853\u5de5\u5177\u4e5f\u70ba\u5718\u968a\u5e36\u4f86\u4e86\u5bf6\u8cb4\u7684\u80fd\u529b\u3002\n\u901a\u904e\u6539\u5584\u6280\u8853\u5408\u4f5c\u5925\u4f34\u95dc\u4fc2\u4e26\u77ad\u89e3\u6bcf\u500b\u53c3\u8207\u8005\u5c0d\u6574\u9ad4\u7684\u88dc\u5145\uff0c\u4fdd\u96aa\u516c\u53f8\u53ef\u4ee5\u627e\u5230\u53ef\u4ee5\u589e\u5f37\u5176\u5de5\u4f5c\u548c\u4ee3\u7406\u4eba\u5728\u5206\u92b7\u65b9\u9762\u7684\u5de5\u4f5c\u7684\u6280\u8853\u3002  <\/p>\n\n<p>\u9ea5\u80af\u932b\u99ac\u5fb7\u91cc\u8fa6\u4e8b\u8655\u7684\u5408\u5925\u4eba <a href=\"https:\/\/www.mckinsey.com\/industries\/financial-services\/our-insights\/insurance\/women-in-insurance-leading-voices-on-trends-affecting-insurers\/shaping-digital-insurance-distribution-with-yolanda-zonno\" target=\"_blank\" rel=\"noreferrer noopener\">Yolanda Zonno<\/a> \u8868\u793a\uff0c\u4fdd\u96aa\u516c\u53f8\u6539\u5584\u6280\u8853\u5408\u4f5c\u5925\u4f34\u95dc\u4fc2\u7684\u4e00\u7a2e\u65b9\u5f0f\u662f\u9078\u64c7\u80fd\u5920\u66f4\u6df1\u5165\u5730\u4e86\u89e3\u5ba2\u6236\u4e26\u81ea\u52d5\u57f7\u884c\u8a31\u591a\u65e5\u5e38\u4efb\u52d9\u7684\u6280\u8853\u3002\nZonno \u8aaa\uff0c\u9019\u6a23\u7684\u5be6\u65bd\u201c\u53ef\u4ee5\u8b93\u4fdd\u96aa\u516c\u53f8\u5229\u7528\u6578\u64da\u548c\u5206\u6790\u4f86\u505a\u51fa\u5be6\u6642\u6c7a\u7b56\u548c\u7cbe\u78ba\u5b9a\u4f4d\uff0c\u4e26\u5efa\u7acb\u4fc3\u9032\u901f\u5ea6\u3001\u5168\u6e20\u9053\u5c08\u696d\u77e5\u8b58\u548c\u5275\u65b0\u7684\u80fd\u529b\u548c\u904b\u71df\u6a21\u5f0f\u201d\u3002 <\/p>\n\n<p>\u6b63\u78ba\u7684\u6280\u8853\u9084\u53ef\u4ee5\u6539\u5584\u8207\u5ba2\u6236\u9700\u6c42\u6c92\u6709\u76f4\u63a5\u95dc\u4fc2\u7684\u65e5\u5e38\u4fdd\u96aa\u5de5\u4f5c\u3002\n\u4f8b\u5982\uff0c\u4eba\u5de5\u667a\u6167\u5141\u8a31\u4fdd\u96aa\u516c\u53f8\u5275\u5efa\u667a\u6167\u5de5\u4f5c\u6d41\u7a0b\uff0c\u4f7f\u7528\u652f\u63f4 AI \u7684\u6578\u64da\u5206\u6790\u4f86\u589e\u5f37\u6574\u500b\u4fdd\u96aa\u6d41\u7a0b\uff0c\u5f9e\u627f\u4fdd\u548c\u5206\u92b7\u5230\u7d22\u8ce0\u548c\u5ba2\u6236\u4fdd\u7559\uff0cIBM \u7684 <a href=\"https:\/\/www.ibm.com\/blogs\/services\/2021\/05\/18\/four-ways-insurance-companies-are-improving-their-customer-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">Yoann Michaux<\/a> \u5beb\u9053\u3002 <\/p>\n\n<p>\u4f8b\u5982\uff0c\u96c6\u6210\u7684\u7cfb\u7d71\u548c\u5e73\u81fa\u5141\u8a31\u4ee3\u7406\u4eba\u67e5\u770b\u5ba2\u6236\u4ee5\u524d\u8207\u4fdd\u96aa\u516c\u53f8\u7684\u806f\u7e6b\uff0c\u4f8b\u5982\u5ba2\u6236\u5c0d\u4fdd\u96aa\u5831\u50f9\u7684\u641c\u7d22\u3002\nMichaux \u89e3\u91cb\u8aaa\uff0c\u5728\u9019\u6a23\u7684\u7cfb\u7d71\u4e2d\uff0c\u4ee3\u7406\u53ef\u4ee5\u770b\u5230\u5831\u50f9\uff0c\u4f7f\u7528\u5ba2\u6236\u7684\u500b\u4eba\u5316\u9078\u9805\u5c0d\u5176\u9032\u884c\u4fee\u6539\uff0c\u4e26\u5141\u8a31\u5ba2\u6236\u5728\u4e0d\u96e2\u958b\u96fb\u8a71\u7684\u60c5\u6cc1\u4e0b\u4ee5\u6578\u4f4d\u65b9\u5f0f\u5b8c\u6210\u8cfc\u8cb7\u3002 <\/p>\n\n<p>\u96c6\u6210\u6280\u8853\u4f7f\u5ea7\u5e2d\u80fd\u5920\u5728\u6578\u4f4d\u548c\u50b3\u7d71\u7ba1\u9053\u4e2d\u7121\u7e2b\u5de5\u4f5c\u3002\n\u9019\u7a2e\u6240\u8b02\u7684\u300c\u6df7\u5408\u4ee3\u7406\u4eba\u300d\uff0c\u901a\u5e38\u88ab\u63cf\u8ff0\u70ba\u4fdd\u96aa\u4ee3\u7406\u5de5\u4f5c\u7684\u672a\u4f86\uff0c\u8d8a\u4f86\u8d8a\u6210\u70ba\u5ba2\u6236\u5728\u806f\u7e6b\u4fdd\u96aa\u4ee3\u7406\u4eba\u6642\u671f\u671b\u63a5\u89f8\u5230\u7684\u4eba\uff0c <a href=\"https:\/\/www.bain.com\/insights\/insurance-agent-digital-shake-up\/\" target=\"_blank\" rel=\"noreferrer noopener\">Henrik Naujoks<\/a> \u548cBain &amp; Company\u7684\u7814\u7a76\u54e1\u5beb\u9053\u3002 <\/p>\n\n<p>\u6309\u7167\u6df7\u5408\u4ee3\u7406\u4eba\u7684\u601d\u8def\uff0c\u4fdd\u96aa\u516c\u53f8\u6700\u597d\u5c07\u81ea\u5df1\u8996\u70ba\u6df7\u5408\u4fdd\u96aa\u516c\u53f8\uff0c\u5c07\u54e1\u5de5\u8996\u70ba\u6df7\u5408\u5718\u968a\u6210\u54e1\u3002\n\u96dc\u4ea4\u5728\u65bc\u8abf\u6574\u50f9\u503c\u89c0\uff0c\u4ee5\u4fbf\u4fdd\u96aa\u5206\u92b7\u4e2d\u4eba\u985e\u53c3\u8207\u8005\u7684\u5c08\u696d\u77e5\u8b58\u3001\u6280\u8853\u80fd\u529b\u548c\u6280\u8853\u5408\u4f5c\u5925\u4f34\u7684\u5c08\u696d\u77e5\u8b58\u4e5f\u4fdd\u6301\u4e00\u81f4\uff0c\u5f9e\u800c\u5728\u6574\u500b\u5206\u92b7\u904e\u7a0b\u4e2d\u7522\u751f\u5171\u9cf4\uff0c\u4f7f\u6536\u76ca\u548c\u6eff\u610f\u5ea6\u6210\u500d\u589e\u52a0\u3002 <\/p>\n\n<p><em>\u5716\u7247\u4f86\u81ea\uff1a nenetus\/\u00a9123RF.com\uff0c kantver\/\u00a9123RF.com\uff0c blueskyimage\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u4fdd\u96aa\u696d\u7684\u8a31\u591a\u8072\u97f3\u5df2\u7d93\u9810\u6e2c\u4e26\u5c07\u7e7c\u7e8c\u9810\u6e2c\uff0c\u901a\u904e\u5275\u9020\u548c\u61c9\u7528\u65b0\u6280\u8853\uff0c\u50b3\u7d71\u4fdd\u96aa\u6d41\u7a0b\u5c07\u767c\u751f\u7ffb\u5929\u8986\u5730\u7684\u8b8a\u5316\u3002 \u6b63\u5982 Kris [&hellip;]<\/p>\n","protected":false},"featured_media":11238,"template":"","insight-category":[],"class_list":["post-18818","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/insight\/18818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/media\/11238"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/media?parent=18818"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/zh-hant\/wp-json\/wp\/v2\/insight-category?post=18818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}