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\u5728 Gladly \u7684 2018 \u5e74\u5ba2\u6237\u670d\u52a1\u671f\u671b\u8c03\u67e5\u4e2d\uff0c92% \u7684\u53d7\u8bbf\u5ba2\u6237\u8868\u793a\uff0c\u4ed6\u4eec\u4f1a\u5728\u4e09\u6b21\u6216\u66f4\u5c11\u7684\u7cdf\u7cd5\u5ba2\u6237\u670d\u52a1\u4f53\u9a8c\u540e\u505c\u6b62\u4e0e\u516c\u53f8\u5f00\u5c55\u4e1a\u52a1\u2014\u201426% \u7684\u5ba2\u6237\u8868\u793a\uff0c\u53ea\u9700\u8981\u4e00\u6b21\u7cdf\u7cd5\u7684\u4f53\u9a8c\u5c31\u4f1a\u8ba9\u4ed6\u4eec\u79bb\u5f00\uff0cShepard Presentations \u7684\u9996\u5e2d\u60ca\u5947\u5b98 Shep Hyken<\/a> \u8bf4\u3002<\/p>\n\n

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\"\"<\/figure>\n\n

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J.D. Power \u7684 Tom Super<\/a> \u8bf4\uff0c\u8fd9\u4e9b\u7b56\u7565\u5305\u62ec\u5229\u7528\u6570\u636e\u6765\u6539\u8fdb\u4e2a\u6027\u5316\uff0c\u4ee5\u53ca\u91c7\u7528\u65b0\u7684\u5de5\u5177\u548c\u7b56\u7565\u6765\u4f7f\u5ba2\u6237\u66f4\u5bb9\u6613\u8d2d\u4e70\u8d22\u4ea7\u548c\u610f\u5916\u4f24\u5bb3\u4fdd\u9669\u3002<\/p>\n\n

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\"\"<\/figure>\n\n

\u5e2e\u52a9\u5ba2\u6237\u53d1\u73b0\u5176\u4fdd\u9669\u5173\u7cfb\u4e2d\u7684\u4ef7\u503c<\/h2>\n\n

\u7406\u89e3\u4e0d\u540c\u7684\u653f\u7b56\u9009\u9879\u5c06\u5982\u4f55\u5f71\u54cd\u4ed6\u4eec\u7684\u751f\u6d3b\u662f\u5f71\u54cd\u4fdd\u9669\u5ba2\u6237\u6ee1\u610f\u5ea6\u7684\u6700\u5927\u56e0\u7d20\uff0c\u5e03\u6717&\u7ea6\u745f\u592b\u7684 \u7c73\u51ef\u62c9\u00b7\u5e15\u91cc\u514b<\/a> \u8bf4\u3002\n\u5ba2\u6237\u60f3\u77e5\u9053\u4ed6\u4eec\u7684\u4fdd\u9669\u5bf9\u4ed6\u4eec\u6709\u4ec0\u4e48\u597d\u5904\u3002 <\/p>\n\n

Parrick \u8865\u5145\u9053\uff0c\u76ee\u524d\u53ea\u6709 67% \u7684\u4fdd\u9669\u6d88\u8d39\u8005\uff08\u7ea6\u4e09\u5206\u4e4b\u4e8c\uff09\u8ba4\u4e3a\u4ed6\u4eec\u7684\u4fdd\u9669\u516c\u53f8\u5e2e\u52a9\u4ed6\u4eec\u5f7b\u5e95\u4e86\u89e3\u4ed6\u4eec\u7684\u4fdd\u5355\u3002\n\u7136\u800c\uff0c\u5f53\u4fdd\u9669\u516c\u53f8\u52aa\u529b\u5e2e\u52a9\u5ba2\u6237\u5c06\u4fdd\u9669\u4e0e\u4e2a\u4eba\u798f\u5229\u8054\u7cfb\u8d77\u6765\u65f6\uff0c\u4ed6\u4eec\u7684\u603b\u4f53\u5ba2\u6237\u6ee1\u610f\u5ea6\u5f97\u5206\u5e73\u5747\u63d0\u9ad8\u4e86 9%\u3002 <\/p>\n\n

\u5b66\u4e60\u5982\u4f55\u5411\u73b0\u6709\u5ba2\u6237\u4f20\u8fbe\u4ef7\u503c\u7684\u8fc7\u7a0b\u4e5f\u8ba9\u4fdd\u9669\u516c\u53f8\u66f4\u591a\u5730\u4e86\u89e3\u8fd9\u4e9b\u5ba2\u6237\u3002\n\u8fd9\u79cd\u7406\u89e3\u6709\u52a9\u4e8e\u4fdd\u9669\u516c\u53f8\u7559\u4f4f\u73b0\u6709\u5ba2\u6237\u3001\u5438\u5f15\u65b0\u5ba2\u6237\u5e76\u63d0\u9ad8\u81ea\u5df1\u7684\u5e95\u7ebf\uff0c\u5728 JD Power \u4ece\u4e8b\u8d22\u4ea7\u548c\u610f\u5916\u4f24\u5bb3\u4fdd\u9669\u5de5\u4f5c\u7684 David Pieffer<\/a> \u8bf4\u3002 <\/p>\n\n

\u201c\u7531\u4e8e\u4fdd\u9669\u662f\u5927\u591a\u6570\u5ba2\u6237\u7684’\u5fc5\u4e70’\u4ea7\u54c1\uff0c\u56e0\u6b64\u4ed6\u4eec\u8d2d\u4e70\u8be5\u4ea7\u54c1\u7684\u539f\u56e0\u5f88\u7b80\u5355;\u7136\u800c\uff0c\u4ed6\u4eec\u8d2d\u4e70\u7279\u5b9a\u4fdd\u9669\u516c\u53f8\u4ea7\u54c1\u7684\u539f\u56e0\u5e76\u4e0d\u90a3\u4e48\u660e\u663e\uff0c\u201cPieffer \u8bf4\u3002\n\u5bf9\u4e8e\u5e0c\u671b\u9002\u5e94\u5f53\u524d\u9700\u6c42\u7684\u4fdd\u9669\u516c\u53f8\u6765\u8bf4\uff0c\u672a\u80fd\u4e86\u89e3\u5ba2\u6237\u7684\u98ce\u9669\u72b6\u51b5\u4e4b\u5916\u662f\u4e00\u4e2a\u5f88\u5927\u7684\u9519\u8bef\u3002 <\/p>\n\n

\u5229\u7528\u5168\u6e20\u9053\u5927\u80c6\u601d\u8003<\/h3>\n\n

\u4fdd\u9669\u5168\u6e20\u9053\u901a\u8fc7\u5b9e\u73b0\u66f4\u7b80\u5316\u7684\u670d\u52a1\u4e3a\u4fdd\u9669\u516c\u53f8\u5e26\u6765\u597d\u5904\uff0c\u5e76\u4ee5\u66f4\u8f7b\u677e\u7684\u6c9f\u901a\u548c\u4e0e\u4fdd\u9669\u516c\u53f8\u8fdb\u884c\u4ea4\u6613\u7684\u5f62\u5f0f\u4e3a\u5ba2\u6237\u63d0\u4f9b\u597d\u5904\u3002<\/p>\n\n

\u7136\u800c\uff0c\u5168\u6e20\u9053\u7559\u4f4f\u5ba2\u6237\u7684\u6700\u5927\u4ef7\u503c\u4e4b\u4e00\u5728\u5f88\u5927\u7a0b\u5ea6\u4e0a\u4ecd\u672a\u5f97\u5230\u5f00\u53d1\uff1a\u5229\u7528\u5168\u6e20\u9053\u5e73\u53f0\u4f5c\u4e3a\u5ba2\u6237\u4e92\u52a8\u5de5\u5177\u7684\u80fd\u529b\u3002<\/p>\n\n

\u201c\u62e5\u6709\u6700\u5f3a\u5927\u7684\u5168\u6e20\u9053\u5ba2\u6237\u4ea4\u4e92\u7b56\u7565\u7684\u516c\u53f8\u5e73\u5747\u4fdd\u7559\u4e86 89% \u7684\u5ba2\u6237\uff0c\u201dApplied Systems \u7684 Kris Hackney<\/a> \u8bf4\u3002\n\u7136\u800c\uff0c\u5904\u4e8e\u5f31\u52bf\u7aef\u7684\u516c\u53f8\u5e73\u5747\u53ea\u4fdd\u7559\u4e86 33% \u7684\u5ba2\u6237\u3002 <\/p>\n\n

\u901a\u8fc7\u4e2a\u6027\u5316\u4ed6\u4eec\u7684\u4f53\u9a8c\u5e76\u4f7f\u5ba2\u6237\u80fd\u591f\u901a\u8fc7\u9996\u9009\u6e20\u9053\u4e0e\u4ed6\u4eec\u8054\u7cfb\uff0c\u4fdd\u9669\u516c\u53f8\u53ef\u4ee5\u5728\u4e0d\u6295\u8d44\u5927\u6570\u636e\u7684\u60c5\u51b5\u4e0b\u63d0\u4f9b\u826f\u597d\u7684\u5ba2\u6237\u670d\u52a1\u3002<\/p>\n\n

\u4f5c\u4e3a\u4fdd\u9669\u516c\u53f8\u6784\u5efa\u7f51\u7edc<\/h3>\n\n

\u4fdd\u9669\u516c\u53f8\u6b63\u5fd9\u4e8e\u6784\u5efa\u6570\u5b57\u7f51\u7edc\u4ee5\u6539\u5584\u5ba2\u6237\u5173\u7cfb\u3002\n\u7136\u800c\uff0c\u4e0d\u5e94\u4f4e\u4f30\u4eba\u9645\u7f51\u7edc\u7684\u4ef7\u503c\u2014\u2014\u5c24\u5176\u662f\u5f53\u4eca\u5929\u7684\u5e73\u53f0\u4e3a\u4fdd\u9669\u516c\u53f8\u548c\u88ab\u4fdd\u9669\u4eba\u4e4b\u95f4\u7684\u5173\u7cfb\u63d0\u4f9b\u6709\u4ef7\u503c\u7684\u89c6\u89d2\u65f6\u3002 <\/p>\n\n

Apliant \u9996\u5e2d\u6267\u884c\u5b98 Casey Gustus<\/a> \u8868\u793a\uff0c\u5c06\u4fdd\u9669\u4ee3\u7406\u4eba\u7eb3\u5165\u516c\u53f8\u7684\u6574\u4f53\u53bb\u5b64\u5c9b\u65b9\u6cd5\u53ef\u80fd\u6bd4\u4ec5\u4ec5\u6539\u8fdb\u6280\u672f\u4ea7\u751f\u66f4\u5927\u7684\u5f71\u54cd\u3002\n\u4ee3\u7406\u4eba\u4ecd\u7136\u662f\u4fdd\u6301\u5ba2\u6237\u60f3\u8981\u7684\u4eba\u6027\u5316\u4fdd\u9669\u6c34\u5e73\u7684\u552f\u4e00\u6700\u4f73\u65b9\u5f0f\u2014\u2014\u5b83\u4eec\u4f7f\u5ba2\u6237\u53ef\u4ee5\u8f7b\u677e\u56de\u7b54\u4ed6\u4eec\u7684\u95ee\u9898\uff0c\u5efa\u7acb\u5ba2\u6237\u60f3\u8981\u7ef4\u6301\u7684\u5173\u7cfb\u3002 <\/p>\n\n

\u8d85\u8d8a\u4f20\u7edf\u5173\u7cfb\u6709\u52a9\u4e8e\u5c06\u4fdd\u9669\u5ba2\u6237\u7eb3\u5165\u5e76\u7559\u4f4f\u4ed6\u4eec\u3002\n\u4f8b\u5982\uff0c\u4fdd\u9669\u516c\u53f8\u53ef\u4ee5\u4e0e\u8d22\u52a1\u987e\u95ee\u5408\u4f5c\uff0c\u4ee5\u63a5\u89e6\u6f5c\u5728\u7684\u8d22\u4ea7\u548c\u610f\u5916\u5ba2\u6237\uff0c\u8fd9\u4e9b\u5ba2\u6237\u5411\u4ed6\u4eec\u7684\u8d22\u52a1\u987e\u95ee\u5bfb\u6c42\u4fdd\u9669\u5e2e\u52a9\uff0c\u4fdd\u9669\u65b0\u95fb\u7f51\u7684 Brian O’Connell<\/a> \u8bf4\u3002 <\/p>\n\n

Chubb \u548c Oliver Wyman \u7684\u7814\u7a76\u8868\u660e\uff0c40% \u5bfb\u6c42\u8d22\u52a1\u987e\u95ee\u5e2e\u52a9\u7684\u5ba2\u6237\u4f1a\u8003\u8651\u8f6c\u5411\u8d22\u52a1\u987e\u95ee\uff0c\u8be5\u987e\u95ee\u4e5f\u63d0\u4f9b\u8d2d\u4e70\u4fdd\u9669\u65b9\u9762\u7684\u5e2e\u52a9\uff0cChubb Personal Risk Services \u9500\u552e\u548c\u5206\u9500\u6267\u884c\u526f\u603b\u88c1 Annmarie Camp<\/a> \u8bf4\u3002<\/p>\n\n

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\u56fe\u7247\u6765\u81ea\uff1a racorn\/\u00a9123RF.com\uff0c julief514\/\u00a9123RF.com\uff0c rido\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

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