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\"\"<\/figure>\n\n

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\"\"<\/figure>\n\n

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\u5efa\u7acb\u6570\u5b57\u5173\u7cfb<\/h3>\n\n

\u5728\u8fc7\u53bb\u51e0\u5e74\u4e2d\uff0c\u5ba2\u6237\u5bf9\u7528\u4e8e\u7814\u7a76\u3001\u6bd4\u8f83\u548c\u653e\u7f6e P&C \u4fdd\u9669\u5355\u7684\u6570\u5b57\u5de5\u5177\u7684\u5174\u8da3\u7a33\u6b65\u4e0a\u5347\u3002\n\u7136\u800c\uff0c\u5728 2020 \u5e74 6 \u6708\uff0cJ.D. Power \u7684\u7814\u7a76\u4eba\u5458\u53d1\u73b0\uff0c\u6570\u5b57\u670d\u52a1\u6e20\u9053\u51fb\u8d25\u4e86\u4e0e\u4fdd\u9669\u516c\u53f8\u7684\u5176\u4ed6\u8054\u7cfb\u65b9\u5f0f\uff0c\u4e0a\u5347\u5230\u5ba2\u6237\u504f\u597d\u7684\u9996\u4f4d\u3002\n\u5ba2\u6237\u73b0\u5728\u8868\u793a\uff0c\u4ed6\u4eec\u5b81\u613f\u5728\u7ebf\u4e0e\u4fdd\u9669\u516c\u53f8\u6c9f\u901a\uff0c\u800c\u4e0d\u662f\u901a\u8fc7\u7535\u8bdd\u6216\u4eb2\u81ea\u4e0e\u4ee3\u7406\u4eba\u6c9f\u901a\u3002 <\/p>\n\n

J.D. Power \u4fdd\u9669\u60c5\u62a5\u9ad8\u7ea7\u987e\u95ee Robert Lajdziak<\/a> \u8868\u793a\uff0c\u5bf9\u6570\u5b57\u901a\u4fe1\u7684\u65e5\u76ca\u504f\u597d\u201c\u5bf9\u884c\u4e1a\u4ea7\u751f\u4e86\u5de8\u5927\u5f71\u54cd\uff0c\u56e0\u4e3a\u5b83\u5c06\u91cd\u70b9\u76f4\u63a5\u653e\u5728\u4e86\u6570\u5b57\u6295\u8d44\u4e0a\u201d\uff0c\u5e2e\u52a9\u5bfb\u6c42\u6269\u5c55\u4e1a\u52a1\u548c\u6539\u5584\u5ba2\u6237\u6c9f\u901a\u7684\u4fdd\u9669\u516c\u53f8\u3002<\/p>\n\n

\u7136\u800c\uff0c\u8f6c\u5411\u6570\u5b57\u73af\u5883\u9700\u8981\u7684\u4e0d\u4ec5\u4ec5\u662f\u4ee5\u6570\u5b57\u5f62\u5f0f\u91cd\u65b0\u521b\u5efa\u6a21\u62df\u8fc7\u7a0b\u3002\n\u201c\u5c4f\u5e55\u4e0a\u7684\u6a21\u62df\u8868\u5355\u6ca1\u6709\u5229\u7528\u5176\u6570\u5b57\u73af\u5883\uff0c\u667a\u80fd\u6587\u672c\u3001\u81ea\u52a8\u586b\u5199\u3001\u7535\u5b50\u7b7e\u540d\uff0c\u751a\u81f3\u4e0e\u4ee3\u8868\u804a\u5929\u7684\u80fd\u529b\u90fd\u53ef\u4ee5\u8f7b\u677e\u5730\u4e3a\u5ba2\u6237\u63d0\u4f9b\u66f4\u5feb\u3001\u66f4\u7b80\u5355\u7684\u6d41\u7a0b\uff0c\u201dLajdziak \u8bf4\u3002 <\/p>\n\n

\u76f8\u53cd\uff0c\u6a21\u62df\u5230\u6570\u5b57\u7684\u65b9\u6cd5\uff08\u4f8b\u5982\u626b\u63cf\u7eb8\u8d28\u8868\u5355\u4f9b\u5ba2\u6237\u6253\u5370\u3001\u586b\u5199\u548c\u91cd\u65b0\u626b\u63cf\uff09\u5f80\u5f80\u4f1a\u7ed9\u5ba2\u6237\u5e26\u6765\u66f4\u591a\u95ee\u9898\u3002<\/p>\n\n

\u5bf9\u4e8e\u4ecd\u7136\u559c\u6b22\u7535\u8bdd\u6216\u9762\u5bf9\u9762\u4ea4\u6d41\u7684\u5ba2\u6237\uff0c\u6216\u8005\u6709\u521d\u59cb\u6570\u5b57\u754c\u9762\u65e0\u6cd5\u56de\u7b54\u7684\u95ee\u9898\u7684\u5ba2\u6237\uff0c\u6570\u5b57\u5de5\u5177\u53ef\u4ee5\u632f\u5174\u4fdd\u9669\u5ba2\u6237\u670d\u52a1\u5e76\u5e2e\u52a9\u5efa\u7acb\u5fe0\u8bda\u5ea6\u3002\n\u4f8b\u5982\uff0c\u652f\u6301 AI \u7684\u804a\u5929\u673a\u5668\u4eba\u548c\u8bed\u97f3\u5206\u6790\u5de5\u5177\u53ef\u4ee5\u5e2e\u52a9\u547c\u53eb\u4e2d\u5fc3\u4ee3\u8868\u5e2e\u52a9\u5ba2\u6237\uff0cIP Integration \u65b0\u5174\u6280\u672f\u4e3b\u7ba1 Josh Ayres<\/a> \u8bf4\u3002 <\/p>\n\n

\u540c\u6837\uff0c\u6570\u5b57\u5de5\u5177\u53ef\u4ee5\u4f7f\u4fdd\u9669\u4ee3\u7406\u4eba\u66f4\u8f7b\u677e\u5730\u56de\u7b54\u5ba2\u6237\u95ee\u9898\u5e76\u5efa\u7acb\u5173\u7cfb\u3002<\/p>\n\n

\u89e3\u51b3 Loyalty \u7b49\u5f0f\u4e2d\u7684 Customer \u53d8\u91cf<\/h3>\n\n

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\u5c3d\u7ba1 Deloitte \u7814\u7a76\u4e2d 45% \u7684\u53d7\u8bbf\u4fdd\u9669\u516c\u53f8\u5c06\u5ba2\u6237\u89c6\u4e3a\u4ed6\u4eec\u9762\u4e34\u7684\u6700\u5927\u6311\u6218\uff0c\u4f46\u4ed6\u4eec\u4f3c\u4e4e\u4e5f\u63a5\u53d7\u4e86\u5ba2\u6237\u9700\u6c42\u5e26\u6765\u7684\u589e\u957f\u9a71\u52a8\u529b\u3002\n\u901a\u8fc7\u54cd\u5e94\u5ba2\u6237\u9700\u6c42\u8fdb\u884c\u589e\u957f\uff0c\u4fdd\u9669\u516c\u53f8\u53ef\u4ee5\u9009\u62e9\u5176\u6570\u5b57\u5de5\u5177\u6765\u6ee1\u8db3\u7279\u5b9a\u7684\u5fe0\u8bda\u5ea6\u6216\u4e1a\u52a1\u76ee\u6807\u3002 <\/p>\n\n

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\u56fe\u7247\u6765\u81ea\uff1arawpixel\/\u00a9123RF.com\uff0c racorn\/\u00a9123RF.com\uff0c Aleksandr Davydov\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

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