{"id":19453,"date":"2024-09-20T09:40:06","date_gmt":"2024-09-20T14:40:06","guid":{"rendered":"https:\/\/bolttech.io\/insight\/%e5%a6%82%e4%bd%95%e8%ae%a9%e5%ae%a2%e6%88%b7%e4%b8%ba%e5%95%86%e4%b8%9a%e4%bf%9d%e8%b4%b9%e7%9a%84%e4%b8%8a%e6%b6%a8%e5%81%9a%e5%a5%bd%e5%87%86%e5%a4%87\/"},"modified":"2024-09-20T09:40:07","modified_gmt":"2024-09-20T14:40:07","slug":"%e5%a6%82%e4%bd%95%e8%ae%a9%e5%ae%a2%e6%88%b7%e4%b8%ba%e5%95%86%e4%b8%9a%e4%bf%9d%e8%b4%b9%e7%9a%84%e4%b8%8a%e6%b6%a8%e5%81%9a%e5%a5%bd%e5%87%86%e5%a4%87","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/zh-hans\/insights\/%e5%a6%82%e4%bd%95%e8%ae%a9%e5%ae%a2%e6%88%b7%e4%b8%ba%e5%95%86%e4%b8%9a%e4%bf%9d%e8%b4%b9%e7%9a%84%e4%b8%8a%e6%b6%a8%e5%81%9a%e5%a5%bd%e5%87%86%e5%a4%87\/","title":{"rendered":"\u5982\u4f55\u8ba9\u5ba2\u6237\u4e3a\u5546\u4e1a\u4fdd\u8d39\u7684\u4e0a\u6da8\u505a\u597d\u51c6\u5907"},"content":{"rendered":"\n<p>\u589e\u52a0\u7684\u4fdd\u9669\u8d39\u5bf9\u5ba2\u6237\u6765\u8bf4\u662f\u4e00\u4e2a\u8270\u96be\u7684\u63a8\u9500\u3002\n\u4ece\u5ba2\u6237\u7684\u89d2\u5ea6\u6765\u770b\uff0c\u4ed6\u4eec\u4e3a\u76f8\u540c\u7684\u4fdd\u9669\u652f\u4ed8\u4e86\u66f4\u591a\u7684\u94b1\uff0c\u8fd9\u610f\u5473\u7740\u4ed6\u4eec\u5728\u5546\u4e1a\u4fdd\u9669\u652f\u51fa\u4e2d\u83b7\u5f97\u7684\u6bcf\u7f8e\u5143\u4ef7\u503c\u8f83\u4f4e\u3002 <\/p>\n\n<p>\u7136\u800c\uff0c\u4ef7\u683c\u4e0a\u6da8\u5728\u7ef4\u6301\u7a33\u5b9a\u7684\u5546\u4e1a\u8d22\u4ea7\u548c\u610f\u5916\u4f24\u5bb3\u4fdd\u9669\u5e02\u573a\u65b9\u9762\u53d1\u6325\u7740\u5173\u952e\u4f5c\u7528\uff0c\u5c24\u5176\u662f\u5728 COVID-19 \u5927\u6d41\u884c\u3001\u91ce\u706b\u62c5\u5fe7\u548c\u521b\u7eaa\u5f55\u7684\u98d3\u98ce\u5b63\u8282\u4e4b\u540e\u3002<\/p>\n\n<p>\u4fdd\u9669\u516c\u53f8\u9700\u8981\u4e86\u89e3\u5ba2\u6237\u7684\u89c2\u70b9\uff0c\u4ee5\u4fbf\u5728\u4fdd\u8d39\u589e\u52a0\u7684\u60c5\u51b5\u4e0b\u6210\u529f\u4f20\u8fbe\u4fdd\u5355\u7684\u4ef7\u503c\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">2021 \u5e74\u5546\u4e1a\u4fdd\u8d39\u9884\u6d4b<\/h2>\n\n<p>\u5bf9\u4e8e 2021 \u5e74\u548c 2022 \u5e74\uff0c\u5546\u4e1a\u4fdd\u9669\u516c\u53f8\u53ca\u5176\u5ba2\u6237\u53ef\u4ee5\u9884\u671f\u4fdd\u8d39\u5c06\u671d\u7740\u4e00\u4e2a\u65b9\u5411\u53d1\u5c55\uff1a\u4e0a\u6da8\u3002<\/p>\n\n<p>Alera Group \u5728 2020 \u5e74\u7b2c\u4e09\u5b63\u5ea6\u8fdb\u884c\u7684\u4e00\u9879 <a href=\"https:\/\/www.businessinsurance.com\/article\/20201216\/NEWS06\/912338557\/Alera-predicts-2021-rate-increases-across-several-commercial-lines\" target=\"_blank\" rel=\"noreferrer noopener\">\u8c03\u67e5<\/a> \u53d1\u73b0\uff0c\u4fdd\u9669\u516c\u53f8\u9884\u6d4b\u6240\u6709\u4fdd\u9669\u9886\u57df\u7684\u8d39\u7387\u90fd\u4f1a\u4e0a\u6da8\u3002\n\u7136\u800c\uff0c\u589e\u52a0\u7684\u5e45\u5ea6\u5404\u4e0d\u76f8\u540c\u3002\n\u8d22\u4ea7\u4fdd\u9669\u7387\u9884\u8ba1\u5c06\u589e\u52a0\u7ea6 13.6%\uff0c\u800c\u4e00\u822c\u8d23\u4efb\u548c\u804c\u4e1a\u8d23\u4efb\u9669\u5c06\u589e\u52a0 11% \u81f3 12%\u3002\n\u5546\u4e1a\u6c7d\u8f66\u4fdd\u9669\u7684\u4fdd\u8d39\u9884\u8ba1\u5c06\u4e0a\u6da8 14.2%\uff0c\u8f83\u5927\u7684\u5546\u4e1a\u8f66\u961f\u5c06\u9762\u4e34\u66f4\u9ad8\u7684\u4fdd\u8d39\u589e\u957f\u3001\u66f4\u5927\u7684\u514d\u8d54\u989d\u548c\u66f4\u4f4e\u7684\u627f\u4fdd\u9650\u989d\u3002   <\/p>\n\n<p>\u8d22\u4ea7\u548c\u610f\u5916\u4f24\u5bb3\u4fdd\u9669\u7684\u4efb\u4f55\u9886\u57df\u90fd\u4e0d\u53ef\u80fd\u514d\u4e8e\u63d0\u9ad8\u4fdd\u9669\u8d39\u7387\u3002<\/p>\n\n<p>\u201c\u5f53\u60a8\u5f00\u59cb\u6309\u4e1a\u52a1\u7ebf\u8fdb\u884c\u65f6\uff0c\u60a8\u53ef\u4ee5\u4e86\u89e3\u4e3a\u4ec0\u4e48\u6709\u4e9b\u4e1a\u52a1\u7ebf\u5728\u8d39\u7387\u8bf7\u6c42\u4e2d\u66f4\u52a0\u6fc0\u8fdb\uff0c\u201dAlera \u7684\u5168\u56fd\u8d22\u4ea7\u548c\u610f\u5916\u4f24\u5bb3\u8d1f\u8d23\u4eba <a href=\"https:\/\/www.businessinsurance.com\/article\/20201222\/NEWS06\/912338652\/Commercial-insurance-rates-set-to-continue-rising-in-2021\" target=\"_blank\" rel=\"noreferrer noopener\">Mark Englert<\/a> \u8bf4\u3002\n\u76c8\u5229\u80fd\u529b\u4e0b\u964d\u7684\u9669\u79cd\u9762\u4e34\u7684\u8d39\u7387\u6da8\u5e45\u9ad8\u4e8e\u90a3\u4e9b\u4e00\u76f4\u4fdd\u6301\u76c8\u5229\u7684\u9669\u79cd\u3002 <\/p>\n\n<p>COVID-19 \u5927\u6d41\u884c\u4ee5\u4e0d\u540c\u7684\u65b9\u5f0f\u5f71\u54cd\u4e86\u4e0d\u540c\u7684\u4e1a\u52a1\u9886\u57df\uff0c\u4ece\u800c\u5bf9\u4fdd\u9669\u8d39\u7387\u4ea7\u751f\u4e86\u4e0d\u540c\u7684\u5f71\u54cd\u3002\n\u7136\u800c\uff0c\u4efb\u4f55\u5546\u4e1a\u4fdd\u9669\u9886\u57df\u90fd\u65e0\u6cd5\u5e78\u514d\u4e8e\u5927\u6d41\u884c\u7684\u5f71\u54cd\u3002 <\/p>\n\n<p>\u201c\u5bf9\u4e8e\u5546\u4e1a\u9669\u79cd\u4fdd\u9669\u516c\u53f8\u6765\u8bf4\uff0c\u4e0e\u51a0\u72b6\u75c5\u6bd2\u76f8\u5173\u7684\u7ecf\u6d4e\u8870\u9000\u6b63\u5728\u9650\u5236\u4fdd\u8d39\u589e\u957f\uff0c\u63d0\u9ad8\u67d0\u4e9b\u4e1a\u52a1\u7ebf\u7684\u7d22\u8d54\u6210\u672c\uff0c\u5e76\u589e\u52a0\u6295\u8d44\u4e1a\u7ee9\u548c\u8d44\u672c\u6c34\u5e73\u7684\u6ce2\u52a8\u6027\uff0c\u201d\u7a46\u8fea\u526f\u603b\u88c1\u517c\u9ad8\u7ea7\u4fe1\u8d37\u5b98 <a href=\"https:\/\/www.moodys.com\/research\/Moodys-US-PC-commercial-insurance-sector-outlook-for-2021-remains--PBC_1253240\" target=\"_blank\" rel=\"noreferrer noopener\">Jasper Cooper<\/a> \u8868\u793a\u3002\n\u65b0\u51a0\u75ab\u60c5\u548c\u5176\u4ed6\u6765\u6e90\u7684\u6301\u7eed\u98ce\u9669\u7ee7\u7eed\u5f71\u54cd\u5546\u4e1a\u4fdd\u9669\u8d39\u7387\uff0c\u4f4e\u5229\u7387\u4e5f\u662f\u5982\u6b64\uff0c\u8fd9\u4f1a\u5f71\u54cd\u4fdd\u9669\u516c\u53f8\u7684\u6295\u8d44\u3002 <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-writing-on-laptop-1024x682.jpg\" alt=\"\" class=\"wp-image-9476\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-writing-on-laptop-1024x682.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-writing-on-laptop-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-writing-on-laptop-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-writing-on-laptop.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u4fdd\u8d39\u589e\u52a0\uff1a\u5ba2\u6237\u7684\u89c2\u70b9<\/h2>\n\n<p>COVID-19 \u75ab\u60c5\u7206\u53d1\u4e00\u5e74\u540e\uff0c\u4f01\u4e1a\u5ba2\u6237\u9762\u4e34\u7740\u4ed6\u4eec\u4ece\u672a\u9884\u6599\u5230\u7684\u95ee\u9898\u3002\n\u5176\u4e2d\u8bb8\u591a\u95ee\u9898\u4e0e\u4fdd\u9669\u8303\u56f4\u6709\u5173\uff0c\u6216\u8005\u53ef\u4ee5\u901a\u8fc7\u66f4\u597d\u7684\u4fdd\u9669\u4e3b\u9898\u6559\u80b2\u6765\u89e3\u51b3\uff0c\u4f46\u4fdd\u9669\u516c\u53f8\u5fc5\u987b\u4e86\u89e3\u5ba2\u6237\u7684\u89c2\u70b9\uff0c\u4ee5\u4fbf\u6709\u6548\u5730\u5851\u9020\u4ed6\u4eec\u7684\u4fe1\u606f\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">\u4e86\u89e3\u5ba2\u6237\u9762\u4e34\u7684\u6311\u6218<\/h3>\n\n<p>\u5ba2\u6237\u53ef\u80fd\u4f1a\u5c06\u4e0d\u65ad\u4e0a\u6da8\u7684\u4fdd\u9669\u8d39\u7387\u89c6\u4e3a\u4e00\u4e2a\u6311\u6218\u3002<\/p>\n\n<p>\u4e0d\u65ad\u4e0a\u6da8\u7684\u4fdd\u9669\u6210\u672c\u7ed9\u5305\u62ec\u5361\u8f66\u8fd0\u8f93\u5728\u5185\u7684\u8bb8\u591a\u884c\u4e1a\u5e26\u6765\u4e86\u989d\u5916\u7684\u8d1f\u62c5\u3002\n\u201c\u4e0e\u53bb\u5e74\u540c\u671f\u76f8\u6bd4\uff0c\u627f\u8fd0\u5546\u4e0d\u5f97\u4e0d\u4e3a\u66f4\u5c11\u7684\u627f\u4fdd\u8303\u56f4\u652f\u4ed8\u66f4\u591a\u7684\u94b1\uff0c\u201d\u7f8e\u56fd\u5361\u8f66\u8fd0\u8f93\u534f\u4f1a \uff08American Trucking Associations\uff09 \u56fd\u5bb6\u4f1a\u8ba1\u548c\u8d22\u52a1\u59d4\u5458\u4f1a\u6267\u884c\u8463\u4e8b <a href=\"https:\/\/www.ttnews.com\/articles\/rates-will-increase-what-else-could-2021-bring-truck-insurance\" target=\"_blank\" rel=\"noreferrer noopener\">\u8a79\u59ae\u5f17\u00b7\u7ef4\u7f57\u5c3c \uff08Jennifer Wieroniey<\/a>\uff09 \u5199\u9053\u3002\n\u867d\u7136\u4e00\u4e9b\u5361\u8f66\u8fd0\u8f93\u516c\u53f8\u7ba1\u7406\u8fd9\u4e9b\u6210\u672c\uff0c\u4f46\u5176\u4ed6\u516c\u53f8\u5219\u56e0\u4e3a\u65e0\u6cd5\u518d\u4fdd\u6301\u8db3\u591f\u7684\u5229\u6da6\u7387\u800c\u5012\u95ed\u3002  <\/p>\n\n<p>\u5361\u8f66\u8fd0\u8f93\u4ec5\u4e3e\u4e00\u4e2a\u4f8b\u5b50\u3002\n\u8bb8\u591a\u5176\u4ed6\u4f01\u4e1a\u4e5f\u5728\u4fdd\u9669\u6210\u672c\u548c\u5fae\u8584\u7684\u5229\u6da6\u7387\u4e4b\u95f4\u6743\u8861\uff0c\u5f53\u6210\u672c\u8d85\u51fa\u5176\u53d1\u5c55\u4e1a\u52a1\u7684\u80fd\u529b\u65f6\uff0c\u4ed6\u4eec\u4e5f\u53ef\u80fd\u4f1a\u505a\u51fa\u5173\u95ed\u7684\u8270\u96be\u51b3\u5b9a\u3002\n\u5728\u4f01\u4e1a\u505c\u5de5\u548c\u5176\u4ed6\u65e8\u5728\u904f\u5236 COVID-19 \u4f20\u64ad\u7684\u63aa\u65bd\u4e4b\u540e\uff0c\u8d8a\u6765\u8d8a\u591a\u7684\u4f01\u4e1a\u6b63\u5728\u6743\u8861\u8fd9\u4e9b\u8270\u96be\u7684\u9009\u62e9\u3002  <\/p>\n\n<p>\u4e00\u4e9b\u4f01\u4e1a\u4e3b\u4e5f\u5df2\u7ecf\u5bf9\u4ed6\u4eec\u7684\u4fdd\u9669\u516c\u53f8\u611f\u5230\u6cae\u4e27\u3002\n\u5728\u67d0\u4e9b\u60c5\u51b5\u4e0b\uff0c\u5546\u4e1a\u6295\u4fdd\u4eba\u5df2\u7ecf\u786e\u4fe1\u4ed6\u4eec\u7684\u4fdd\u9669\u516c\u53f8\u4e0d\u4f1a\u5e2e\u52a9\u4ed6\u4eec\u4e86\u89e3\u4ed6\u4eec\u7684\u9700\u6c42\u6216\u89e3\u51b3\u7d22\u8d54\uff0c\u82f1\u56fd\u548c\u7231\u5c14\u5170 CRIF Decision Solutions \u7684\u8463\u4e8b\u603b\u7ecf\u7406 <a href=\"https:\/\/www.insurancebusinessmag.com\/uk\/news\/technology\/why-insurers-must-embrace-new-ways-to-engage-with-customers-236354.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Sara Costantini<\/a> \u8bf4\u3002 <\/p>\n\n<p>Costantini \u8bf4\uff0c\u5927\u6d41\u884c\u4e3a\u201c\u4fdd\u9669\u516c\u53f8\u63d0\u4f9b\u4e86\u4e00\u4e2a\u673a\u4f1a\uff0c\u8ba9\u4ed6\u4eec\u8868\u73b0\u51fa\u540c\u7406\u5fc3\u5e76\u66f4\u597d\u5730\u4e86\u89e3\u4ed6\u4eec\u7684\u5ba2\u6237\uff0c\u4ee5\u91cd\u65b0\u83b7\u5f97\u4fe1\u4efb\u5e76\u9762\u5bf9\u8fd9\u4e2a\u65b0\u9636\u6bb5\u201d\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u8981\u4e0e\u5ba2\u6237\u5efa\u7acb\u8054\u7cfb\uff0c\u8bf7\u5728\u4ed6\u4eec\u6240\u5728\u7684\u5730\u65b9\u4e0e\u4ed6\u4eec\u4f1a\u9762<\/h3>\n\n<p>\u52b1\u5fd7\u9500\u552e\u6f14\u8bb2\u8005 <a href=\"https:\/\/www.insurancebusinessmag.com\/uk\/news\/business-resilience\/how-will-changing-consumer-behaviour-impact-brokers-postcovid19-227666.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Andy Preston<\/a> \u8bf4\uff0c\u4e86\u89e3\u5ba2\u6237\u7684\u8d2d\u4e70\u4e60\u60ef\u5982\u4f55\u56e0 COVID-19 \u548c\u5176\u4ed6\u793e\u4f1a\u548c\u73af\u5883\u4e8b\u4ef6\u800c\u53d1\u751f\u53d8\u5316\uff0c\u53ef\u4ee5\u5e2e\u52a9\u4fdd\u9669\u516c\u53f8\u5728\u5ba2\u6237\u6240\u5728\u7684\u5730\u65b9\u4e0e\u4ed6\u4eec\u4f1a\u9762\u3002<\/p>\n\n<p>\u4e86\u89e3\u5ba2\u6237\u51b3\u5b9a\u8d2d\u4e70\u4ec0\u4e48\u4ee5\u53ca\u5982\u4f55\u8d2d\u4e70\u7684\u65b9\u5f0f\u5f88\u91cd\u8981\uff0c\u201c\u56e0\u4e3a\u5982\u679c\u6211\u4eec\u4e0d\u8fd9\u6837\u505a\uff0c\u6211\u4eec\u6700\u7ec8\u4f1a\u4f7f\u7528\u975e\u5e38\u53e4\u8001\u7684\u9500\u552e\u5fc3\u6001\uff0c\u8bd5\u56fe\u5c06\u6211\u4eec\u7684\u4ea7\u54c1\u6216\u670d\u52a1\u5f3a\u52a0\u7ed9\u4ee5\u4e0d\u540c\u65b9\u5f0f\u8d2d\u4e70\u7684\u4eba\uff0c\u201dPreston \u8bf4\u3002<\/p>\n\n<p>\u6309\u9700\u4fdd\u9669\u4e0e\u5bf9\u5ba2\u6237\u6559\u80b2\u7684\u627f\u8bfa\u76f8\u7ed3\u5408\uff0c\u53ef\u4ee5\u5e2e\u52a9\u4fdd\u9669\u516c\u53f8\u968f\u65f6\u968f\u5730\u6ee1\u8db3\u5ba2\u6237\u9700\u6c42\u3002<\/p>\n\n<p>\u201c\u4eca\u5929\uff0c\u7531\u4e8e\u5236\u5b9a\u4efb\u4f55\u77ed\u671f\u6216\u4e2d\u671f\u8ba1\u5212\u90fd\u5f88\u56f0\u96be\uff0c\u6d88\u8d39\u8005\u6bd4\u4ee5\u5f80\u4efb\u4f55\u65f6\u5019\u90fd\u66f4\u5e0c\u671b\u53ea\u8d2d\u4e70\u4ed6\u4eec\u9700\u8981\u7684\u4e1c\u897f\uff0c\u800c\u4e14\u53ef\u80fd\u53ea\u5728\u9700\u8981\u65f6\u8d2d\u4e70\uff0c\u201dCostantini \u8bf4\u3002\n\u5f53\u5ba2\u6237\u786e\u5207\u5730\u77e5\u9053\u4ed6\u4eec\u4e3a\u4ec0\u4e48\u9700\u8981\u67d0\u4e9b\u7c7b\u578b\u7684\u4fdd\u9669\u65f6\uff0c\u4ed6\u4eec\u66f4\u6709\u53ef\u80fd\u63a5\u53d7\u8fd9\u79cd\u4fdd\u9669\uff0c\u5c3d\u7ba1\u4fdd\u8d39\u66f4\u9ad8\u3002 <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"678\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/holding-phone-with-paper-1024x678.jpg\" alt=\"\" class=\"wp-image-9466\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/holding-phone-with-paper-1024x678.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/holding-phone-with-paper-300x199.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/holding-phone-with-paper-768x509.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/holding-phone-with-paper.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u968f\u7740\u4fdd\u8d39\u7684\u4e0a\u6da8\u800c\u4f20\u8fbe\u4ef7\u503c<\/h2>\n\n<p>\u4fdd\u9669\u5ba2\u6237\u7ecf\u5e38\u5bf9\u4fdd\u9669\u7684\u590d\u6742\u6027\u611f\u5230\u56f0\u60d1\u3002\n\u4ed6\u4eec\u4e5f\u53ef\u80fd\u4e0d\u786e\u5b9a\u5176\u4ef7\u503c\uff0c\u7279\u522b\u662f\u5982\u679c\u4ed6\u4eec\u8fd8\u4e0d\u9700\u8981\u6839\u636e\u7279\u5b9a\u4fdd\u5355\u63d0\u51fa\u7d22\u8d54\u3002 <\/p>\n\n<p>\u4e3a\u4e86\u4f20\u8fbe\u4fdd\u9669\u516c\u53f8\u4e0e\u88ab\u4fdd\u9669\u4eba\u5173\u7cfb\u7684\u4ef7\u503c\uff0c\u8bf7\u4e13\u6ce8\u4e8e\u5efa\u7acb\u4fe1\u4efb\u5e76\u9610\u660e\u4fdd\u9669\u53ef\u4ee5\u5e2e\u52a9\u89e3\u51b3\u4f01\u4e1a\u95ee\u9898\u7684\u591a\u79cd\u65b9\u5f0f\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u4e13\u6ce8\u4e8e\u5ba2\u6237\u5173\u6000<\/h3>\n\n<p>\u4fe1\u4efb\u5bf9\u4e8e\u4fdd\u9669\u5ba2\u6237\u4e0e\u5176\u4fdd\u9669\u516c\u53f8\u4e4b\u95f4\u7684\u5173\u7cfb\u81f3\u5173\u91cd\u8981\uff0c\u5c24\u5176\u662f\u5728\u5546\u4e1a\u9886\u57df\uff0c\u4fdd\u9669\u5ba2\u6237\u53ef\u80fd\u5df2\u7ecf\u4e3a\u4ed6\u4eec\u7684\u4e1a\u52a1\u6295\u5165\u4e86\u591a\u5e74\u7684\u52aa\u529b\u4ee5\u53ca\u6570\u5343\u6216\u6570\u767e\u4e07\u7f8e\u5143\u3002<\/p>\n\n<p>\u4fe1\u4efb\u662f\u201c\u968f\u7740\u65f6\u95f4\u7684\u63a8\u79fb\uff0c\u8de8\u8d8a\u63a5\u89e6\u70b9\u751f\u6001\u7cfb\u7edf\u57f9\u517b\u7684\u5173\u7cfb\u7684\u4ea7\u7269\uff0c\u5305\u62ec\u8425\u9500\u3001\u4e0e\u4ee3\u7406\u5546\u6216\u5206\u9500\u5546\u7684\u4e92\u52a8\u3001\u5ba2\u6237\u670d\u52a1\u548c\u5728\u7ebf\u5e73\u53f0\u4ee5\u53ca\u7d22\u8d54\uff0c\u201d <a href=\"https:\/\/www.strategy-business.com\/blog\/COVID-19-means-insurers-should-pick-up-the-pace-on-improving-experiences?gko=0104a\" target=\"_blank\" rel=\"noreferrer noopener\">John Jones \u548c Abhijit Mukhopadhyay<\/a> \u5728\u300a\u6218\u7565\u4e0e\u5546\u4e1a\u300b\u4e2d\u5199\u9053\u3002<\/p>\n\n<p>\u4e3a\u4e86\u5efa\u7acb\u957f\u671f\u7684\u4fe1\u4efb\u5173\u7cfb\uff0c\u4fdd\u9669\u516c\u53f8\u5fc5\u987b\u968f\u7740\u65f6\u95f4\u7684\u63a8\u79fb\u4e0e\u5ba2\u6237\u4fdd\u6301\u8054\u7cfb\u3002\n\u4e3a\u4e86\u6709\u65f6\u95f4\u5efa\u7acb\u4fe1\u4efb\uff0c\u4fdd\u9669\u516c\u53f8\u5fc5\u987b\u5f88\u597d\u5730\u4f20\u8fbe\u4ef7\u503c\uff0c\u8ba9\u4ed6\u4eec\u7684\u5ba2\u6237\u9009\u62e9\u7eed\u4fdd\uff0c\u800c\u4e0d\u662f\u5411\u53e6\u4e00\u5bb6\u4fdd\u9669\u516c\u53f8\u8d2d\u4e70\u4fdd\u9669\u3002 <\/p>\n\n<p>\u82cf\u9ece\u4e16\u9500\u552e\u7ee9\u6548\u603b\u76d1 <a href=\"https:\/\/www.zurichna.com\/knowledge\/articles\/2020\/06\/covid-19s-business-impact-6-ideas-for-insurance-brokers\" target=\"_blank\" rel=\"noreferrer noopener\">Bart Shachnow<\/a> \u8868\u793a\uff0c\u4e0e\u4fdd\u9669\u5ba2\u6237\u5efa\u7acb\u4fe1\u4efb\u7684\u4e00\u79cd\u65b9\u6cd5\u662f\u5e2e\u52a9\u4ed6\u4eec\u4e86\u89e3\u98ce\u9669\u7684\u603b\u6210\u672c\u4ee5\u53ca\u5404\u79cd\u56e0\u7d20\u5982\u4f55\u5f71\u54cd\u8be5\u6210\u672c\uff0c\u5305\u62ec\u98ce\u9669\u7ba1\u7406\u7684\u4ef7\u503c\u3002<\/p>\n\n<p>\u201c\u98ce\u9669\u7ba1\u7406\u662f\u516c\u53f8\u9700\u8981\u8fdb\u884c\u7684\u4e00\u9879\u6295\u8d44\uff0c\u5c24\u5176\u662f\u5728\u8fd9\u4e9b\u4e0d\u786e\u5b9a\u7684\u65f6\u671f\u3002\u5458\u5de5\u5c06\u62d2\u7edd\u4e3a\u5de5\u4f5c\u573a\u6240\u6761\u4ef6\u4e0d\u5b89\u5168\u7684\u516c\u53f8\u5de5\u4f5c\uff0c\u5ba2\u6237\u5c06\u62d2\u7edd\u4e0e\u5c06\u81ea\u5df1\u7684\u5458\u5de5\u6216\u5ba2\u6237\u7f6e\u4e8e\u98ce\u9669\u4e2d\u7684\u7ec4\u7ec7\u5f00\u5c55\u4e1a\u52a1\uff0c\u201cShachnow \u8bf4\u3002<\/p>\n\n<p>\u901a\u8fc7\u6559\u80b2\u4f01\u4e1a\u4e86\u89e3\u98ce\u9669\u7ba1\u7406\u7684\u4ef7\u503c\u548c\u4fdd\u9669\u6240\u626e\u6f14\u7684\u89d2\u8272\uff0c\u4fdd\u9669\u516c\u53f8\u53ef\u4ee5\u66f4\u6e05\u695a\u5730\u4e86\u89e3\u8fd9\u4e9b\u4fdd\u8d39\u5bf9\u4f01\u4e1a\u7684\u597d\u5904\uff0c\u4ece\u800c\u7f13\u548c\u4fdd\u8d39\u4e0a\u6da8\u7684\u6d88\u606f\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u5c06\u76d1\u7ba1\u6311\u6218\u89c6\u4e3a\u6559\u5b66\u673a\u4f1a<\/h3>\n\n<p>\u8fdb\u5165 2021 \u5e74\uff0c\u4fdd\u9669\u516c\u53f8\u5c06\u9762\u4e34\u8bb8\u591a\u76d1\u7ba1\u6311\u6218\u3002\n\u6709\u51e0\u4e2a\u4e0e\u5927\u6d41\u884c\u6709\u5173\uff0c\u4f8b\u5982\u4fdd\u9669\u516c\u53f8\u5728\u9762\u5bf9\u8fd9\u573a\u524d\u6240\u672a\u6709\u7684\u5371\u673a\u65f6\u5728\u5904\u7406\u5546\u4e1a\u4fdd\u9669\u65f6\u5bf9\u6295\u4fdd\u4eba\u7684\u884c\u4e3a\u3002\n\u968f\u7740\u4f01\u4e1a\u91cd\u65b0\u5f00\u653e\uff0c\u6709\u5173 COVID-19 \u7684\u5de5\u4f24\u8d54\u507f\u7d22\u8d54\u4e89\u8bae\u4e5f\u53ef\u80fd\u589e\u52a0\u3002  <\/p>\n\n<p>\u7136\u800c\uff0c\u4e00\u4e9b\u76d1\u7ba1\u95ee\u9898\u751a\u81f3\u5728\u5927\u6d41\u884c\u7206\u53d1\u4e4b\u524d\u5c31\u5df2\u7ecf\u6446\u5728\u684c\u9762\u4e0a\uff0c\u5fb7\u52e4\u7684 <a href=\"https:\/\/www2.deloitte.com\/us\/en\/insights\/industry\/financial-services\/financial-services-industry-outlooks\/insurance-industry-outlook.html\" target=\"_blank\" rel=\"noreferrer noopener\">Gary Shaw \u548c Neal Baumann<\/a> \u5199\u9053\u3002\n\u5176\u4e2d\u5305\u62ec\u4eba\u5de5\u667a\u80fd\u3001\u793e\u4f1a\u52a8\u8361\u3001\u6c14\u5019\u53d8\u5316\u548c\u7f51\u7edc\u5b89\u5168\u7b49\u95ee\u9898\u7684\u76d1\u7ba1\u5de5\u4f5c\u3002 <\/p>\n\n<p>\u867d\u7136\u8fd9\u4e9b\u76d1\u7ba1\u9886\u57df\u53ef\u80fd\u5f88\u590d\u6742\uff0c\u4f46\u5b83\u4eec\u4e5f\u63d0\u4f9b\u4e86\u6559\u80b2\u5ba2\u6237\u548c\u5c55\u793a\u9002\u5f53\u4fdd\u9669\u8303\u56f4\u63d0\u4f9b\u7684\u4ef7\u503c\u7684\u673a\u4f1a\u3002\n\u4f8b\u5982\uff0c\u6559\u80b2\u5ba2\u6237\u4e86\u89e3\u7f51\u7edc\u5b89\u5168\u548c\u9690\u79c1\u98ce\u9669\u4fdd\u9669\u7684\u4ef7\u503c\u53ef\u4ee5\u5e2e\u52a9\u4fdd\u9669\u5ba2\u6237\u786e\u4fdd\u4ed6\u4eec\u627f\u4fdd\u4ed6\u4eec\u5b9e\u9645\u9762\u4e34\u7684\u98ce\u9669\u3002\n\u8003\u8651\u5230\u8fd9\u4e9b\u98ce\u9669\uff0c\u516c\u53f8\u53ef\u4ee5\u66f4\u8f7b\u677e\u5730\u4e0e\u81ea\u5df1\u7684\u5ba2\u6237\u548c\u5ba2\u6237\u5efa\u7acb\u4fe1\u4efb\uff0c\u63d0\u9ad8\u4ed6\u4eec\u5229\u7528\u6570\u636e\u5b9e\u73b0\u4e1a\u52a1\u76ee\u6807\u7684\u80fd\u529b\uff0c <a href=\"https:\/\/hbr.org\/2020\/04\/use-your-customer-data-to-actually-help-your-customers\" target=\"_blank\" rel=\"noreferrer noopener\">Joe Ucuzoglu \u548c John Hagel III<\/a> \u5728\u300a\u54c8\u4f5b\u5546\u4e1a\u8bc4\u8bba\u300b\u4e2d\u6307\u51fa\u3002  <\/p>\n\n<p>\u6ca1\u6709\u5ba2\u6237\u559c\u6b22\u4e3a\u4fdd\u9669\u652f\u4ed8\u66f4\u591a\u8d39\u7528\u3002\n\u7136\u800c\uff0c\u5982\u679c\u6e05\u695a\u5730\u4e86\u89e3\u5546\u4e1a\u4fdd\u9669\u6240\u6d89\u53ca\u7684\u4ef7\u503c\uff0c\u5ba2\u6237\u4f1a\u53d1\u73b0\u66f4\u5bb9\u6613\u627f\u53d7\u4e0d\u65ad\u4e0a\u6da8\u7684\u4fdd\u8d39\u4ef7\u683c\u3002\n\u66f4\u4e86\u89e3\u5ba2\u6237\u89c2\u70b9\u548c\u671f\u671b\u7684\u4fdd\u9669\u516c\u53f8\u4f1a\u53d1\u73b0\u66f4\u5bb9\u6613\u4f20\u8fbe\u4ef7\u503c\u3002  <\/p>\n\n<p><em>\u56fe\u7247\u63d0\u4f9b\uff1aDiego Vito Cervo\/\u00a9123RF.com\uff0c rido\/\u00a9123RF.com\uff0c Vittaya Sinlapasart\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u589e\u52a0\u7684\u4fdd\u9669\u8d39\u5bf9\u5ba2\u6237\u6765\u8bf4\u662f\u4e00\u4e2a\u8270\u96be\u7684\u63a8\u9500\u3002 \u4ece\u5ba2\u6237\u7684\u89d2\u5ea6\u6765\u770b\uff0c\u4ed6\u4eec\u4e3a\u76f8\u540c\u7684\u4fdd\u9669\u652f\u4ed8\u4e86\u66f4\u591a\u7684\u94b1\uff0c\u8fd9\u610f\u5473\u7740\u4ed6\u4eec\u5728\u5546\u4e1a [&hellip;]<\/p>\n","protected":false},"featured_media":9487,"template":"","insight-category":[],"class_list":["post-19453","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/zh-hans\/wp-json\/wp\/v2\/insight\/19453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/zh-hans\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/zh-hans\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/zh-hans\/wp-json\/wp\/v2\/media\/9487"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/zh-hans\/wp-json\/wp\/v2\/media?parent=19453"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/zh-hans\/wp-json\/wp\/v2\/insight-category?post=19453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}