{"id":22330,"date":"2024-10-08T18:22:44","date_gmt":"2024-10-08T23:22:44","guid":{"rendered":"https:\/\/bolttech.io\/insights\/lam-the-nao-mot-loat-cac-san-pham-manh-me-gianh-duoc-khach-hang-bao-hiem\/"},"modified":"2024-10-08T18:22:51","modified_gmt":"2024-10-08T23:22:51","slug":"lam-the-nao-mot-loat-cac-san-pham-manh-me-gianh-duoc-khach-hang-bao-hiem","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/vi\/insights\/lam-the-nao-mot-loat-cac-san-pham-manh-me-gianh-duoc-khach-hang-bao-hiem\/","title":{"rendered":"L\u00e0m th\u1ebf n\u00e0o m\u1ed9t lo\u1ea1t c\u00e1c s\u1ea3n ph\u1ea9m m\u1ea1nh m\u1ebd gi\u00e0nh \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng b\u1ea3o hi\u1ec3m"},"content":{"rendered":"\n

Kh\u00e1ch h\u00e0ng b\u1ea3o hi\u1ec3m mu\u1ed1n c\u00f3 s\u1ef1 l\u1ef1a ch\u1ecdn. H\u1ecd mu\u1ed1n d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 truy c\u1eadp v\u00e0 cung c\u1ea5p ch\u00ednh x\u00e1c ph\u1ea1m vi b\u1ea3o hi\u1ec3m m\u00e0 h\u1ecd c\u1ea7n. <\/p>\n\n

Nh\u1edd chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1, c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m gi\u1edd \u0111\u00e2y c\u00f3 th\u1ec3 cung c\u1ea5p cho kh\u00e1ch h\u00e0ng tr\u1ea3i nghi\u1ec7m h\u1ecd mu\u1ed1n – v\u00e0 c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a ch\u00ednh h\u1ecd b\u1eb1ng c\u00e1ch l\u00e0m nh\u01b0 v\u1eady. C\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 bolt Exchange Enterprise cung c\u1ea5p cho c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m c\u01a1 h\u1ed9i x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng, ho\u00e0n ch\u1ec9nh v\u1edbi m\u1ed9t lo\u1ea1t c\u00e1c d\u1ecbch v\u1ee5 s\u1ea3n ph\u1ea9m m\u1ea1nh m\u1ebd. <\/p>\n\n

T\u1ea1i sao kh\u00e1ch h\u00e0ng mu\u1ed1n l\u1ef1a ch\u1ecdn<\/h2>\n\n

\u0110\u00e3 quen v\u1edbi vi\u1ec7c mua m\u1ed9t lo\u1ea1t c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 tr\u1ef1c tuy\u1ebfn ng\u00e0y c\u00e0ng m\u1edf r\u1ed9ng, kh\u00e1ch h\u00e0ng b\u1ea3o hi\u1ec3m mong \u0111\u1ee3i quy tr\u00ecnh mua b\u1ea3o hi\u1ec3m c\u1ee7a h\u1ecd c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 mua h\u00e0ng h\u00f3a b\u00e1n l\u1ebb ho\u1eb7c th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch tr\u1ef1c tuy\u1ebfn kh\u00e1c.<\/p>\n\n

V\u00ed d\u1ee5, kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i d\u1ec5 d\u00e0ng truy c\u1eadp v\u00e0o th\u00f4ng tin h\u1ecd c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 so s\u00e1nh c\u00e1c ch\u00ednh s\u00e1ch b\u1ea3o hi\u1ec3m. H\u1ecd mu\u1ed1n mua t\u1ea5t c\u1ea3 b\u1ea3o hi\u1ec3m h\u1ecd c\u1ea7n t\u1eeb m\u1ed9t ngu\u1ed3n. H\u1ecd mu\u1ed1n tr\u1ea3i nghi\u1ec7m quy\u1ec1n ki\u1ec3m so\u00e1t d\u1eef li\u1ec7u m\u00e0 h\u1ecd chia s\u1ebb v\u1edbi c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m. V\u00e0 h\u1ecd mu\u1ed1n m\u1ed9t quy tr\u00ecnh \u0111\u01a1n gi\u1ea3n, h\u1ee3p l\u00fd mang l\u1ea1i k\u1ebft qu\u1ea3 \u0111\u00e1ng tin c\u1eady. <\/p>\n\n

\u0110\u00e1p \u1ee9ng t\u1ea5t c\u1ea3 nh\u1eefng k\u1ef3 v\u1ecdng n\u00e0y c\u00f9ng m\u1ed9t l\u00fac l\u00e0 m\u1ed9t y\u00eau c\u1ea7u cao \u0111\u1ed1i v\u1edbi c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m. Tuy nhi\u00ean, \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng, c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m c\u1ea7n cung c\u1ea5p tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn m\u00e0 kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i. V\u00e0 \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i nh\u1eadn ra n\u01a1i kh\u00e1ch h\u00e0ng c\u1ea7n tr\u1ee3 gi\u00fap nh\u1ea5t. <\/p>\n\n

C\u00e1 nh\u00e2n h\u00f3a \u0111\u1eb7c bi\u1ec7t c\u00f3 gi\u00e1 tr\u1ecb \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng. T\u00f9y ch\u1ec9nh ph\u1ea1m vi b\u1ea3o hi\u1ec3m \u0111\u00f2i h\u1ecfi s\u1ef1 linh ho\u1ea1t trong c\u00e1ch \u0111\u00f3ng g\u00f3i v\u00e0 b\u00e1n c\u00e1c b\u1ea3o hi\u1ec3m kh\u00e1c nhau. N\u00f3 c\u0169ng \u0111\u00f2i h\u1ecfi m\u1ed9t s\u1ef1 s\u1eb5n s\u00e0ng \u0111\u1ec3 gi\u00e1o d\u1ee5c. Kh\u00e1ch h\u00e0ng c\u00f3 ki\u1ebfn th\u1ee9c v\u00e0 kho\u1ea3ng th\u1eddi gian ch\u00fa \u00fd h\u1ea1n ch\u1ebf, khi\u1ebfn h\u1ecd kh\u00f4ng th\u1ec3 s\u0103n l\u00f9ng th\u00f4ng tin \u0111\u1ec3 so s\u00e1nh m\u1ed9t s\u1ed1 t\u00f9y ch\u1ecdn b\u1ea3o hi\u1ec3m kh\u00e1c nhau v\u00e0 so s\u00e1nh ch\u00fang \u0111\u1ec3 c\u00f3 k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t. Thay v\u00e0o \u0111\u00f3, h\u1ecd c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn m\u1ed9t chuy\u00ean gia m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u1edbi c\u00e1c c\u00e2u h\u1ecfi. <\/p>\n\n

\u0110i\u1ec1u quan tr\u1ecdng \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 c\u00f3 \u0111\u01b0\u1ee3c b\u1ea3o hi\u1ec3m c\u1ee7a h\u1ecd \u0111\u00fang – v\u00ec c\u1ea3 l\u00fd do t\u00e0i ch\u00ednh v\u00e0 c\u00e1 nh\u00e2n. “B\u1ea3o hi\u1ec3m c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t ng\u00e0nh kinh doanh ph\u1ee9c t\u1ea1p v\u1ec1 m\u1eb7t c\u1ea3m x\u00fac \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng”, Kenneth Saldanha v\u00e0 Todd Staehle<\/a> t\u1ea1i Accenture vi\u1ebft. <\/p>\n\n

\u0110\u1ec3 h\u00f2a gi\u1ea3i c\u00f4ng vi\u1ec7c c\u1ea3m x\u00fac li\u00ean quan \u0111\u1ebfn vi\u1ec7c t\u00ecm ki\u1ebfm b\u1ea3o hi\u1ec3m, kh\u00e1ch h\u00e0ng chuy\u1ec3n sang c\u00e1c k\u00eanh li\u00ean l\u1ea1c cung c\u1ea5p \u00edt ma s\u00e1t nh\u1ea5t cho h\u1ecd. Th\u00f4ng th\u01b0\u1eddng, ph\u01b0\u01a1ng th\u1ee9c t\u01b0\u01a1ng t\u00e1c tho\u1ea3i m\u00e1i nh\u1ea5t l\u00e0 tr\u1ef1c tuy\u1ebfn, l\u00e0m cho vi\u1ec7c l\u1ef1a ch\u1ecdn n\u1ec1n t\u1ea3ng c\u1ee7a c\u00f4ng ty b\u1ea3o hi\u1ec3m tr\u1edf n\u00ean quan tr\u1ecdng. <\/p>\n\n

\"Người<\/figure>\n\n

C\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m m\u00e0 kh\u00e1ch h\u00e0ng mu\u1ed1n<\/h2>\n\n

Kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng mong \u0111\u1ee3i ph\u1ea1m vi b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a. Tuy nhi\u00ean, c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m theo truy\u1ec1n th\u1ed1ng chuy\u00ean v\u1ec1 m\u1ed9t lo\u1ea1t c\u00e1c lo\u1ea1i r\u1ee7i ro v\u00e0 l\u1ef1a ch\u1ecdn b\u1ea3o hi\u1ec3m h\u1ea1n ch\u1ebf. \u0110\u00e1p \u1ee9ng nhu c\u1ea7u c\u00e1 nh\u00e2n h\u00f3a c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 khi\u1ebfn c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m m\u1edf r\u1ed9ng qu\u00e1 m\u1ee9c v\u1ec1 r\u1ee7i ro m\u00e0 h\u1ecd s\u1eb5n s\u00e0ng ch\u1ea5p nh\u1eadn. <\/p>\n\n

Nh\u1eadp bolt Exchange Enterprise<\/a>. N\u1ec1n t\u1ea3ng c\u1ee7a ch\u00fang t\u00f4i cho ph\u00e9p c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m \u0111\u00e1p \u1ee9ng mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a theo nh\u1eefng c\u00e1ch linh ho\u1ea1t. C\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m c\u00f3 th\u1ec3 ch\u1ecdn t\u1ef1 b\u1ea3o l\u00e3nh r\u1ee7i ro ho\u1eb7c \u0111\u1eb7t b\u1ea3o hi\u1ec3m v\u1edbi \u0111\u1ed1i t\u00e1c \u0111\u1ec3 \u0111\u1ed5i l\u1ea5y hoa h\u1ed3ng. <\/p>\n\n

bolt Exchange Enterprise gi\u00fap vi\u1ec7c b\u00e1n th\u00eam v\u00e0 b\u00e1n ch\u00e9o tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n. C\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m c\u00f3 th\u1ec3 th\u00eam v\u00e0 lo\u1ea1i b\u1ecf c\u00e1c s\u1ea3n ph\u1ea9m khi c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c d\u1ecbch v\u1ee5 cho kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi tr\u00ecnh b\u00e0y th\u00f4ng tin kh\u00e1ch h\u00e0ng c\u1ea7n \u0111\u1ec3 hi\u1ec3u c\u00e1ch b\u1ea3o hi\u1ec3m b\u1ea3o v\u1ec7 nhu c\u1ea7u ri\u00eang c\u1ee7a h\u1ecd v\u00e0 t\u0103ng th\u00eam gi\u00e1 tr\u1ecb. <\/p>\n\n

Mua s\u1eafm tr\u1ef1c tuy\u1ebfn c\u0169ng \u0111\u00e3 thay \u0111\u1ed5i k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 c\u00e1ch d\u1eef li\u1ec7u c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef v\u00e0 s\u1eed d\u1ee5ng. bolt Exchange Enterprise thu th\u1eadp th\u00f4ng tin theo c\u00e1ch th\u00e2n thi\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng, cung c\u1ea5p quy\u1ec1n ri\u00eang t\u01b0 v\u00e0 b\u1ea3o m\u1eadt m\u00e0 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy tr\u00ecnh l\u00e0m vi\u1ec7c. N\u1ec1n t\u1ea3ng l\u01b0u tr\u1eef, truy\u1ec1n t\u1ea3i v\u00e0 hi\u1ec3n th\u1ecb th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1c \u0111\u1ea1i l\u00fd v\u00e0 \u0111\u1ea1i di\u1ec7n con ng\u01b0\u1eddi m\u1ed9t c\u00e1ch li\u1ec1n m\u1ea1ch. C\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch t\u00edch h\u1ee3p cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft, hi\u1ec3n th\u1ecb KPI v\u00e0 cho ph\u00e9p ph\u00e2n t\u00edch s\u00e2u h\u01a1n \u0111\u1ec3 h\u1ed7 tr\u1ee3 b\u1ea3o l\u00e3nh ph\u00e1t h\u00e0nh v\u00e0 qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t t\u1ed1t h\u01a1n. <\/p>\n\n

Kh\u1ea3 n\u0103ng cung c\u1ea5p tr\u1ea3i nghi\u1ec7m linh ho\u1ea1t, \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a m\u00e0 kh\u00e1ch h\u00e0ng mu\u1ed1n \u0111\u00e3 t\u00e1ch m\u1ed9t s\u1ed1 c\u00f4ng ty b\u1ea3o hi\u1ec3m kh\u1ecfi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh c\u1ee7a h\u1ecd. “C\u00e0ng ng\u00e0y, kh\u1ea3 n\u0103ng c\u1ee7a c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m trong vi\u1ec7c c\u00e2n b\u1eb1ng vi\u1ec7c cung c\u1ea5p th\u00f4ng tin ph\u00f9 h\u1ee3p v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m theo \u0111\u1ecbnh d\u1ea1ng \u0111\u1ea1i di\u1ec7n cho b\u1ea3n s\u1eafc \u0111\u1ed9c \u0111\u00e1o c\u1ee7a h\u1ecd s\u1ebd l\u00e0 \u0111i\u1ec3m kh\u00e1c bi\u1ec7t ch\u00ednh t\u00e1ch bi\u1ec7t c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ng\u00e0nh v\u1edbi ph\u1ea7n c\u00f2n l\u1ea1i c\u1ee7a nh\u00f3m”, Michael Ellison<\/a>, ch\u1ee7 t\u1ecbch c\u1ee7a c\u00f4ng ty nghi\u00ean c\u1ee9u v\u00e0 t\u01b0 v\u1ea5n to\u00e0n c\u1ea7u Corporate Insight cho bi\u1ebft. <\/p>\n\n

Kh\u00e1ch h\u00e0ng b\u1ea3o hi\u1ec3m mong \u0111\u1ee3i s\u1ef1 ti\u1ec7n l\u1ee3i, l\u1ef1a ch\u1ecdn v\u00e0 c\u00e1 nh\u00e2n h\u00f3a trong t\u1ea5t c\u1ea3 c\u00e1c tr\u1ea3i nghi\u1ec7m mua s\u1eafm c\u1ee7a h\u1ecd. V\u1edbi bolt Exchange Enterprise, c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m c\u00f3 th\u1ec3 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m n\u00e0y cho kh\u00e1ch h\u00e0ng \u0111\u1ed3ng th\u1eddi t\u1ed1i \u0111a h\u00f3a kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t r\u1ee7i ro, x\u00e2y d\u1ef1ng quan h\u1ec7 \u0111\u1ed1i t\u00e1c v\u00e0 th\u00fac \u0111\u1ea9y kinh doanh. <\/p>\n\n

H\u00ecnh \u1ea3nh b\u1edfi: gorodenkoff\/\u00a9123RF.com, nenetus\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Kh\u00e1ch h\u00e0ng b\u1ea3o hi\u1ec3m mu\u1ed1n c\u00f3 s\u1ef1 l\u1ef1a ch\u1ecdn. H\u1ecd mu\u1ed1n d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 truy c\u1eadp v\u00e0 cung c\u1ea5p ch\u00ednh x\u00e1c ph\u1ea1m vi b\u1ea3o hi\u1ec3m m\u00e0 h\u1ecd c\u1ea7n. Nh\u1edd chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1, c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m gi\u1edd \u0111\u00e2y c\u00f3 th\u1ec3 cung c\u1ea5p cho kh\u00e1ch h\u00e0ng tr\u1ea3i […]<\/p>\n","protected":false},"featured_media":10787,"template":"","insight-category":[],"class_list":["post-22330","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/insight\/22330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/media\/10787"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/media?parent=22330"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/insight-category?post=22330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}