Khi n\u00f3i \u0111\u1ebfn vi\u1ec7c t\u1ea1o ra kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ch\u1ea5t l\u01b0\u1ee3ng cao, n\u00f3 kh\u00f4ng t\u1ed1t h\u01a1n nhi\u1ec1u so v\u1edbi gi\u1edbi thi\u1ec7u cho c\u00e1c \u0111\u1ea1i l\u00fd \u0111\u1ed9c l\u1eadp.\nS\u1ef1 tin t\u01b0\u1edfng v\u00e0 m\u1ee9c \u0111\u1ed9 quan t\u00e2m v\u1ed1n c\u00f3 li\u00ean quan \u0111\u1ebfn truy\u1ec1n mi\u1ec7ng l\u00e0m cho vi\u1ec7c gi\u1edbi thi\u1ec7u tr\u1edf n\u00ean v\u00f4 c\u00f9ng c\u00f3 gi\u00e1 tr\u1ecb. <\/p>\n\n
Tr\u00ean th\u1ef1c t\u1ebf, c\u00e1c l\u01b0\u1ee3t gi\u1edbi thi\u1ec7u chuy\u1ec3n \u0111\u1ed5i t\u1ed1t h\u01a1n 30% so v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng t\u1eeb c\u00e1c k\u00eanh ti\u1ebfp th\u1ecb kh\u00e1c v\u00e0 c\u00f3 gi\u00e1 tr\u1ecb tr\u1ecdn \u0111\u1eddi cao h\u01a1n 16%, theo Lisa Ross t\u1ea1i nh\u00e0 cung c\u1ea5p th\u00f4ng tin t\u1ed1i \u01b0u h\u00f3a chuy\u1ec3n \u0111\u1ed5i trang web Invesp. <\/p>\n\n
M\u1ed9t lo\u1ea1i m\u1ed1i quan h\u1ec7 c\u1ee5 th\u1ec3 c\u00f3 th\u1ec3 c\u00f3 gi\u00e1 tr\u1ecb cho c\u00e1c \u0111\u1ea1i l\u00fd \u0111\u1ec3 nu\u00f4i d\u01b0\u1ee1ng l\u00e0 v\u1edbi c\u00e1c \u0111\u1ea1i l\u00fd xe h\u01a1i \u0111\u1ecba ph\u01b0\u01a1ng.\nB\u00e2y gi\u1edd ch\u00fang ta h\u00e3y th\u1ea3o lu\u1eadn v\u1ec1 \u0111\u1ed9ng l\u1ef1c \u0111\u1eb1ng sau lo\u1ea1i m\u1ed1i quan h\u1ec7 n\u00e0y v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1eadn d\u1ee5ng n\u00f3 \u0111\u00fang c\u00e1ch \u0111\u1ec3 t\u1ea1o ra kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n. <\/p>\n\n
C\u00e1c \u0111\u1ea1i l\u00fd xe h\u01a1i th\u01b0\u1eddng kh\u00e1 l\u1edbn v\u00e0 s\u1eed d\u1ee5ng trung b\u00ecnh 69 ng\u01b0\u1eddi, Jerry Reynolds, ch\u1ee7 t\u1ecbch v\u00e0 ng\u01b0\u1eddi d\u1eabn ch\u01b0\u01a1ng tr\u00ecnh c\u1ee7a Car Pro Radio Network vi\u1ebft.\n\u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 c\u00f3 ti\u1ec1m n\u0103ng cho c\u00e1c t\u00e1c nh\u00e2n \u0111\u1ed9c l\u1eadp h\u00ecnh th\u00e0nh nhi\u1ec1u m\u1ed1i quan h\u1ec7 – t\u1ea5t c\u1ea3 \u0111\u1ec1u c\u00f3 th\u1ec3 l\u00e0 ngu\u1ed3n gi\u1edbi thi\u1ec7u. <\/p>\n\n
C\u00e1c v\u1ecb tr\u00ed \u0111\u1ea1i l\u00fd c\u1ee5 th\u1ec3 bao g\u1ed3m l\u1ec5 t\u00e2n, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng internet, tr\u1ee3 l\u00fd gi\u00e1m \u0111\u1ed1c b\u00e1n h\u00e0ng v\u00e0 t\u1ed5ng gi\u00e1m \u0111\u1ed1c, Ronald Montoya, bi\u00ean t\u1eadp vi\u00ean t\u01b0 v\u1ea5n ng\u01b0\u1eddi ti\u00eau d\u00f9ng cao c\u1ea5p t\u1ea1i trang web so s\u00e1nh xe Edmunds gi\u1ea3i th\u00edch.\nNh\u1eefng c\u00e1 nh\u00e2n n\u00e0y c\u00f3 vai tr\u00f2 \u0111\u1ed9c \u0111\u00e1o v\u00e0 c\u00f3 th\u1ec3 \u0111\u00f3ng vai tr\u00f2 l\u00e0 \u0111i\u1ec3m li\u00ean l\u1ea1c. <\/p>\n\n
V\u00ed d\u1ee5, \u0111\u00f3 l\u00e0 c\u00f4ng vi\u1ec7c c\u1ee7a tr\u1ee3 l\u00fd gi\u00e1m \u0111\u1ed1c b\u00e1n h\u00e0ng \u0111\u1ec3 ch\u1ed1t c\u00e1c giao d\u1ecbch xe h\u01a1i v\u00e0 n\u00f3i chuy\u1ec7n s\u1ed1.\nDo \u0111\u00f3, s\u1ebd r\u1ea5t thu\u1eadn l\u1ee3i khi x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi h\u1ecd, v\u00ec h\u1ecd c\u00f3 th\u1ec3 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn \u0111\u1ea1i l\u00fd c\u1ee7a b\u1ea1n sau khi h\u1ecd \u0111\u00e3 \u0111\u1ea3m b\u1ea3o mua h\u00e0ng v\u00e0 cu\u1ed9c tr\u00f2 chuy\u1ec7n chuy\u1ec3n sang b\u1ea3o hi\u1ec3m. <\/p>\n\n
Ngo\u00e0i ra c\u00f2n c\u00f3 ng\u01b0\u1eddi qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh v\u00e0 b\u1ea3o hi\u1ec3m, ng\u01b0\u1eddi x\u1eed l\u00fd c\u00e1c l\u0129nh v\u1ef1c nh\u01b0 h\u1ee3p \u0111\u1ed3ng d\u1ecbch v\u1ee5, b\u1ea3o h\u00e0nh m\u1edf r\u1ed9ng v\u00e0 c\u00e1c s\u1ea3n ph\u1ea9m ch\u1ed1ng tr\u1ed9m, nh\u00f3m nghi\u00ean c\u1ee9u t\u1ea1i Vi\u1ec7n \u0111\u1ea1i l\u00fd \u00f4 t\u00f4, m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh \u00f4 t\u00f4 l\u01b0u \u00fd.\nNg\u01b0\u1eddi qu\u1ea3n l\u00fd F&I \u0111\u1ebfn v\u00e0o th\u1eddi \u0111i\u1ec3m quan tr\u1ecdng trong k\u00eanh b\u00e1n h\u00e0ng khi kh\u00e1ch h\u00e0ng \u0111ang kh\u00e1m ph\u00e1 c\u00e1c c\u00e1ch \u0111\u1ec3 b\u1ea3o v\u1ec7 xe c\u1ee7a h\u1ecd.\nV\u00ec v\u1eady, n\u1ebfu h\u1ecd \u0111\u01b0a t\u00ean c\u1ee7a b\u1ea1n l\u00ean nh\u01b0 m\u1ed9t \u0111\u1ea1i l\u00fd \u0111\u00e1ng tin c\u1eady c\u00f3 th\u1ec3 cung c\u1ea5p b\u1ea3o hi\u1ec3m to\u00e0n di\u1ec7n, r\u1ea5t c\u00f3 th\u1ec3 nhi\u1ec1u kh\u00e1ch h\u00e0ng s\u1ebd ti\u1ebfp nh\u1eadn. <\/p>\n\n
M\u1eb7c d\u00f9 c\u00f3 th\u1ec3 kh\u00f4ng th\u1ef1c t\u1ebf \u0111\u1ec3 ph\u00e1t tri\u1ec3n m\u1ed1i quan h\u1ec7 v\u1edbi t\u1eebng nh\u00e2n vi\u00ean t\u1ea1i \u0111\u1ea1i l\u00fd, nh\u01b0ng t\u1eadp trung v\u00e0o m\u1ed9t v\u00e0i ng\u01b0\u1eddi ch\u1ee7 ch\u1ed1t c\u00f3 li\u00ean quan \u0111\u1ebfn kh\u00eda c\u1ea1nh b\u1ea3o hi\u1ec3m c\u00f3 th\u1ec3 r\u1ea5t l\u1edbn \u0111\u1ec3 t\u1ea1o ra c\u00e1c gi\u1edbi thi\u1ec7u.\n\u0110i\u1ec1u n\u00e0y r\u1ea5t quan tr\u1ecdng b\u1edfi v\u00ec \u0111\u00e2y l\u00e0 nh\u1eefng c\u00e1 nh\u00e2n \u1edf v\u1ecb tr\u00ed t\u1ed1t nh\u1ea5t \u0111\u1ec3 gi\u00fap b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c lo\u1ea1i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng b\u1ea1n mu\u1ed1n, nh\u00e0 t\u01b0 v\u1ea5n ti\u1ebfp th\u1ecb James Pollard, ng\u01b0\u1eddi s\u00e1ng l\u1eadp The Advisor Coach l\u01b0u \u00fd. <\/p>\n\n
H\u00e3y th\u00e2n thi\u1ec7n v\u1edbi m\u1ecdi ng\u01b0\u1eddi, nh\u01b0ng h\u00e3y ch\u1ecdn l\u1ecdc v\u1ec1 nh\u1eefng ng\u01b0\u1eddi b\u1ea1n x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7.<\/p>\n\n
Mua m\u1ed9t chi\u1ebfc xe h\u01a1i c\u00f3 th\u1ec3 g\u00e2y c\u0103ng th\u1eb3ng.\nMark Solheim, bi\u00ean t\u1eadp vi\u00ean t\u00e0i ch\u00ednh c\u00e1 nh\u00e2n t\u1ea1i t\u1ea1p ch\u00ed tin t\u1ee9c t\u00e0i ch\u00ednh Kiplinger’s, th\u1eadm ch\u00ed c\u00f2n \u0111i xa \u0111\u1ebfn m\u1ee9c n\u00f3i r\u1eb1ng \u0111\u00f3 l\u00e0 m\u1ed9t trong nh\u1eefng “nhi\u1ec7m v\u1ee5 t\u00e0i ch\u00ednh g\u00e2y lo l\u1eafng nh\u1ea5t” m\u00e0 m\u1ed9t ng\u01b0\u1eddi s\u1ebd th\u1ef1c hi\u1ec7n. <\/p>\n\n
L\u00fd do c\u00f3 r\u1ea5t nhi\u1ec1u.\nNg\u01b0\u1eddi mua xe ph\u1ea3i nghi\u00ean c\u1ee9u, nh\u1eadn b\u00e1o gi\u00e1, m\u1eb7c c\u1ea3 v\u1edbi c\u00e1c \u0111\u1ea1i l\u00fd v\u00e0 ch\u1ecdn c\u00e1c t\u00ednh n\u0103ng b\u1ed5 sung ph\u00f9 h\u1ee3p, nh\u00e0 b\u00e1o tin t\u1ee9c kinh doanh Brian O’Connell n\u00f3i.\n\u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi mua l\u1ea7n \u0111\u1ea7u, tr\u1ea3i nghi\u1ec7m c\u00f3 th\u1ec3 \u0111\u1eb7c bi\u1ec7t \u00e1p \u0111\u1ea3o. <\/p>\n\n
B\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o b\u1ea1n c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c c\u00f9ng v\u1edbi m\u1ed9t \u0111\u1ea1i l\u00fd xe h\u01a1i \u0111\u1ec3 \u0111\u01a1n gi\u1ea3n h\u00f3a quy tr\u00ecnh v\u00e0 l\u00e0m cho cu\u1ed9c s\u1ed1ng c\u1ee7a ng\u01b0\u1eddi mua xe d\u1ec5 d\u00e0ng h\u01a1n khi mua b\u1ea3o hi\u1ec3m c\u00f3 l\u1ee3i cho t\u1ea5t c\u1ea3 c\u00e1c b\u00ean.\nNg\u01b0\u1eddi mua c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y ch\u00ednh x\u00e1c chi\u1ebfc xe v\u00e0 b\u1ea3o hi\u1ec3m m\u00e0 h\u1ecd c\u1ea7n d\u1ec5 d\u00e0ng h\u01a1n; \u0111\u1ea1i l\u00fd c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o nhi\u1ec1u giao d\u1ecbch h\u01a1n v\u00e0 n\u00e2ng cao danh ti\u1ebfng th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a h\u1ecd; V\u00e0 b\u1ea1n c\u00f3 th\u1ec3 mang l\u1ea1i nhi\u1ec1u l\u01b0\u1ee3t gi\u1edbi thi\u1ec7u h\u01a1n. <\/p>\n\n
S\u1ef1 h\u1ee3p t\u00e1c n\u00e0y l\u00e0 g\u00f3c \u0111\u1ed9 ch\u00ednh c\u1ea7n th\u1ef1c hi\u1ec7n khi x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi nh\u00e2n vi\u00ean \u0111\u1ea1i l\u00fd xe h\u01a1i.\nV\u00ed d\u1ee5: h\u00e3y \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c lo\u1ea1i b\u1ea3o hi\u1ec3m \u00f4 t\u00f4 c\u1ee5 th\u1ec3 m\u00e0 b\u1ea1n cung c\u1ea5p v\u00e0 lo\u1ea1i kh\u00e1ch h\u00e0ng n\u00e0o ph\u00f9 h\u1ee3p nh\u1ea5t.\nHo\u1eb7c n\u1ebfu b\u1ea1n b\u00e1n b\u1ea3o hi\u1ec3m cho c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n nh\u01b0 xe m\u00e1y v\u00e0 RV, b\u1ea1n ch\u1eafc ch\u1eafn s\u1ebd mu\u1ed1n cho nh\u00e2n vi\u00ean bi\u1ebft \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 ch\u1ec9 ra c\u00e1c ch\u00ednh s\u00e1ch li\u00ean quan cho kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd. <\/p>\n\n
B\u1eb1ng c\u00e1ch \u0111\u00f3, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 li\u00ean t\u1ee5c \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 xu\u1ea5t cho kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd d\u1ef1a tr\u00ean nhu c\u1ea7u c\u1ee7a h\u1ecd v\u00e0 gi\u1ea3m b\u1edbt nhi\u1ec1u c\u0103ng th\u1eb3ng \u0111i k\u00e8m v\u1edbi vi\u1ec7c mua xe.\n\u0110i\u1ec1u n\u00e0y \u0111\u01b0a ch\u00fang ta \u0111\u1ebfn \u0111i\u1ec3m ti\u1ebfp theo. <\/p>\n\n
M\u1ed9t c\u00e1ch kh\u00e1c \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng m\u1ed1i quan h\u1ec7 v\u1edbi c\u00e1c li\u00ean h\u1ec7 ch\u00ednh v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 l\u00e0m cho b\u1ea1n s\u1eb5n s\u00e0ng.\nR\u1ed1t cu\u1ed9c, b\u1ea1n c\u00e0ng d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn b\u1ea1n, b\u1ea1n c\u00e0ng c\u00f3 c\u01a1 h\u1ed9i t\u1ed1t h\u01a1n \u0111\u1ec3 h\u1ea1 c\u00e1nh c\u00e1c l\u01b0\u1ee3t gi\u1edbi thi\u1ec7u ch\u1ea5t l\u01b0\u1ee3ng.\nM\u1eb7t kh\u00e1c, n\u1ebfu c\u00e1c \u0111\u1ea1i l\u00fd xe h\u01a1i \u0111\u1ea5u tranh \u0111\u1ec3 li\u00ean l\u1ea1c v\u1edbi b\u1ea1n, nh\u1eefng c\u01a1 h\u1ed9i \u0111\u00f3 s\u1ebd gi\u1ea3m \u0111\u00e1ng k\u1ec3. <\/p>\n\n
\u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao n\u00f3 r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ecd c\u00f3 th\u00f4ng tin li\u00ean l\u1ea1c c\u1ee7a b\u1ea1n, John Rampton, doanh nh\u00e2n v\u00e0 gi\u00e1m \u0111\u1ed1c c\u00f4ng c\u1ee5 n\u0103ng su\u1ea5t L\u1ecbch gi\u1ea3i th\u00edch.\nB\u1eb1ng c\u00e1ch n\u00e0y, h\u1ecd c\u00f3 th\u1ec3 g\u1ecdi \u0111i\u1ec7n ho\u1eb7c nh\u1eafn tin cho b\u1ea1n b\u1ea5t c\u1ee9 khi n\u00e0o c\u00f3 c\u01a1 h\u1ed9i gi\u1edbi thi\u1ec7u. <\/p>\n\n
\u0110i\u1ec1u quan tr\u1ecdng n\u1eefa l\u00e0 b\u1ea1n ph\u1ea3i g\u1ecdi \u0111i\u1ec7n \u0111\u1ec3 gi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi thay m\u1eb7t cho kh\u00e1ch h\u00e0ng.\nC\u00f3 th\u1ec3 h\u1ecd v\u1eeba ch\u1ed1t m\u1ed9t giao d\u1ecbch v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd quan t\u00e2m \u0111\u1ebfn b\u1ea3o hi\u1ec3m tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd, nh\u01b0ng c\u1ea7n l\u00e0m r\u00f5 chi ph\u00ed l\u00e0 bao nhi\u00eau.\nB\u1eb1ng c\u00e1ch tr\u1ea3 l\u1eddi ngay l\u1eadp t\u1ee9c cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c tin nh\u1eafn c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3i th\u00edch chi ti\u1ebft \u0111\u1ea7y \u0111\u1ee7 v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t kh\u00e1ch h\u00e0ng m\u1edbi. <\/p>\n\n
\u0110\u00e2y l\u00e0 vi\u1ec7c ho\u00e0n th\u00e0nh vai tr\u00f2 c\u1ed1 v\u1ea5n \u0111\u00e1ng tin c\u1eady v\u00e0 l\u00e0 m\u1ed9t b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 t\u1ea1o ra m\u1ed9t \u0111\u01b0\u1eddng \u1ed1ng gi\u1edbi thi\u1ec7u \u0111\u1ebfn.\nM\u1eb7c d\u00f9 c\u00f3 s\u1eb5n su\u1ed1t ng\u00e0y \u0111\u00eam c\u00f3 th\u1ec3 s\u1ebd kh\u00f4ng kh\u1ea3 thi, nh\u01b0ng vi\u1ec7c c\u00f3 s\u1eb5n trong gi\u1edd l\u00e0m vi\u1ec7c ti\u00eau chu\u1ea9n n\u00ean c\u00f3. <\/p>\n\n
M\u1ed9t trong nh\u1eefng l\u00fd do ch\u00ednh khi\u1ebfn m\u1ecdi ng\u01b0\u1eddi mi\u1ec5n c\u01b0\u1ee1ng gi\u1edbi thi\u1ec7u m\u1ed9t \u0111\u1ea1i l\u00fd \u0111\u1ed9c l\u1eadp l\u00e0 v\u00ec h\u1ecd kh\u00f4ng ch\u1eafc ch\u1eafn 100% r\u1eb1ng h\u1ecd s\u1ebd cung c\u1ea5p d\u1ecbch v\u1ee5 tuy\u1ec7t v\u1eddi, Harry J. Lew t\u1ea1i Hi\u1ec7p h\u1ed9i \u0110\u1ea1i l\u00fd Chuy\u00ean nghi\u1ec7p Qu\u1ed1c gia vi\u1ebft.\nN\u1ebfu \u0111i\u1ec1u n\u00e0y x\u1ea3y ra, n\u00f3 c\u00f3 th\u1ec3 l\u00e0m t\u1ed5n h\u1ea1i danh ti\u1ebfng c\u1ee7a h\u1ecd v\u00e0 t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c \u0111\u1ebfn doanh nghi\u1ec7p c\u1ee7a h\u1ecd. <\/p>\n\n
Do \u0111\u00f3, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 c\u00e1c li\u00ean h\u1ec7 c\u1ee7a b\u1ea1n trong c\u00e1c \u0111\u1ea1i l\u00fd xe h\u01a1i xem b\u1ea1n l\u00e0 ng\u01b0\u1eddi gi\u1edbi thi\u1ec7u “kh\u00f4ng r\u1ee7i ro”.\nN\u00f3i c\u00e1ch kh\u00e1c, h\u1ecd n\u00ean ho\u00e0n to\u00e0n tin t\u01b0\u1edfng v\u00e0o b\u1ea1n. <\/p>\n\n
“Khi n\u00f3i \u0111\u1ebfn vi\u1ec7c nh\u1eadn \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u t\u1eeb m\u1ea1ng l\u01b0\u1edbi c\u1ee7a b\u1ea1n, s\u1ef1 t\u1ef1 tin l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n quan tr\u1ecdng – kh\u00f4ng ph\u1ea3i s\u1ef1 t\u1ef1 tin c\u1ee7a b\u1ea1n, m\u00e0 l\u00e0 s\u1ef1 t\u1ef1 tin c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong m\u1ea1ng l\u01b0\u1edbi c\u1ee7a b\u1ea1n d\u00e0nh cho b\u1ea1n”, Ivan Misner, Ti\u1ebfn s\u0129, t\u00e1c gi\u1ea3 c\u1ee7a “M\u1ea1ng nh\u01b0 m\u1ed9t chuy\u00ean gia” v\u00e0 ng\u01b0\u1eddi s\u00e1ng l\u1eadp t\u1ed5 ch\u1ee9c gi\u1edbi thi\u1ec7u BNI n\u00f3i. <\/em>” Kh\u00f4ng ai trong s\u1ed1 h\u1ecd mu\u1ed1n m\u1ea1o hi\u1ec3m danh ti\u1ebfng c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch gi\u1edbi thi\u1ec7u kinh doanh, th\u00f4ng tin ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi m\u1ed9t ng\u01b0\u1eddi l\u1ea1.<\/p>\n\n L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 t\u1ef1 tin n\u00e0y t\u1eeb c\u00e1c nh\u00e2n vi\u00ean trong m\u1ed9t \u0111\u1ea1i l\u00fd xe h\u01a1i?\nTr\u01b0\u1edbc h\u1ebft, b\u1ea1n n\u00ean th\u1eeba nh\u1eadn r\u1eb1ng c\u1ea7n c\u00f3 th\u1eddi gian v\u00e0 c\u00f3 m\u1ed9t \u0111\u01b0\u1eddng cong t\u1ef1 tin n\u1ed9i t\u1ea1i.\nNh\u01b0ng b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3m thi\u1ec3u n\u00f3 b\u1eb1ng c\u00e1ch gi\u1eef li\u00ean l\u1ea1c ch\u1eb7t ch\u1ebd v\u1edbi nh\u00e2n vi\u00ean v\u00e0 s\u1eb5n s\u00e0ng khi h\u1ecd c\u00f3 th\u1eafc m\u1eafc. <\/p>\n\n B\u1ea1n c\u0169ng n\u00ean l\u00e0m cho n\u00f3 m\u1ed9t \u0111i\u1ec3m \u0111\u1ec3 g\u1eedi gi\u1edbi thi\u1ec7u theo c\u00e1ch c\u1ee7a h\u1ecd b\u1ea5t c\u1ee9 khi n\u00e0o c\u00f3 th\u1ec3.\nHu\u1ea5n luy\u1ec7n vi\u00ean b\u00e1n h\u00e0ng Joe Micallef l\u01b0u \u00fd r\u1eb1ng s\u1ef1 c\u00f3 \u0111i c\u00f3 l\u1ea1i l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n quan tr\u1ecdng trong ti\u1ebfp th\u1ecb gi\u1edbi thi\u1ec7u th\u00e0nh c\u00f4ng: \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 cho c\u0169ng nh\u01b0 nh\u1eadn.\nV\u00ed d\u1ee5, n\u1ebfu m\u1ed9t trong nh\u1eefng kh\u00e1ch h\u00e0ng b\u1ea3o hi\u1ec3m \u00f4 t\u00f4 c\u1ee7a b\u1ea1n \u0111ang \u1edf trong th\u1ecb tr\u01b0\u1eddng cho m\u1ed9t chi\u1ebfc xe m\u1edbi, \u0111\u00f3 s\u1ebd l\u00e0 c\u01a1 h\u1ed9i ho\u00e0n h\u1ea3o \u0111\u1ec3 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn \u0111\u1ea1i l\u00fd v\u00e0 ch\u1ec9 cho h\u1ecd c\u00e1c nh\u00e2n vi\u00ean c\u1ee5 th\u1ec3 c\u00f3 th\u1ec3 gi\u00fap \u0111\u1ee1. <\/p>\n\n Cu\u1ed1i c\u00f9ng, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 gi\u1eef cho b\u1ea5t c\u1ee9 ai g\u1eedi cho b\u1ea1n m\u1ed9t gi\u1edbi thi\u1ec7u trong v\u00f2ng l\u1eb7p v\u00e0 kh\u00f4ng \u0111\u1ec3 h\u1ecd treo.\n“Khi ai \u0111\u00f3 gi\u1edbi thi\u1ec7u cho b\u1ea1n, h\u00e3y c\u1eadp nh\u1eadt cho h\u1ecd v\u1ec1 tr\u1ea1ng th\u00e1i”, Alice Kemper<\/a>, ch\u1ee7 t\u1ecbch T\u01b0 v\u1ea5n \u0111\u00e0o t\u1ea1o b\u00e1n h\u00e0ng gi\u1ea3i th\u00edch.\n“M\u1ed9t tin nh\u1eafn nhanh cho h\u1ecd bi\u1ebft b\u1ea1n \u0111\u00e3 b\u1eaft \u0111\u1ea7u li\u00ean l\u1ea1c ho\u1eb7c b\u1ea1n c\u00f3 m\u1ed9t cu\u1ed9c h\u1ecdp \u0111\u01b0\u1ee3c l\u00ean l\u1ecbch lu\u00f4n l\u00e0 m\u1ed9t b\u1ea5t ng\u1edd \u0111\u00e1ng hoan ngh\u00eanh v\u00e0 kh\u00e9p l\u1ea1i v\u00f2ng l\u1eb7p.” <\/p>\n\n V\u00ed d\u1ee5, gi\u1ea3 s\u1eed m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh v\u00e0 b\u1ea3o hi\u1ec3m t\u1ea1i \u0111\u1ea1i l\u00fd c\u00f3 m\u1ed9t kh\u00e1ch h\u00e0ng mu\u1ed1n b\u1ea3o hi\u1ec3m \u00f4 t\u00f4 to\u00e0n di\u1ec7n.\n\u0110i\u1ec1u n\u00e0y bao g\u1ed3m m\u1ed9t lo\u1ea1t c\u00e1c v\u1ea5n \u0111\u1ec1 nh\u01b0 h\u1ecfa ho\u1ea1n, m\u01b0a \u0111\u00e1, v\u1eadt r\u01a1i, tr\u1ed9m c\u1eafp, ph\u00e1 ho\u1ea1i v\u00e0 th\u1eadm ch\u00ed b\u1ea1o lo\u1ea1n, nh\u00e0 v\u0103n b\u1ea3o hi\u1ec3m Lacie Glover ch\u1ec9 ra.\nNg\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111\u00f3 bi\u1ebft b\u1ea1n cung c\u1ea5p lo\u1ea1i b\u1ea3o hi\u1ec3m to\u00e0n di\u1ec7n m\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd \u0111ang t\u00ecm ki\u1ebfm v\u00e0 \u0111\u1ec1 ngh\u1ecb h\u1ecd g\u1ecdi cho b\u1ea1n.\nTrong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, b\u1ea1n n\u00ean cho ng\u01b0\u1eddi qu\u1ea3n l\u00fd bi\u1ebft n\u1ebfu kh\u00e1ch h\u00e0ng b\u1eaft \u0111\u1ea7u li\u00ean h\u1ec7 v\u00e0 n\u1ebfu h\u1ecd \u0111\u00e3 mua m\u1ed9t ch\u00ednh s\u00e1ch.\nB\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i \u0111i s\u00e2u v\u00e0o chi ti\u1ebft, nh\u01b0ng ch\u1ea1m v\u00e0o c\u01a1 s\u1edf \u0111\u1ec3 c\u1eadp nh\u1eadt ch\u00fang l\u00e0 m\u1ed9t \u00fd t\u01b0\u1edfng hay. <\/p>\n\n H\u00e3y nh\u1edb c\u1ea3m \u01a1n c\u00e1c li\u00ean h\u1ec7 c\u1ee7a b\u1ea1n t\u1ea1i \u0111\u1ea1i l\u00fd xe h\u01a1i \u0111\u00e3 gi\u00fap b\u1ea1n ph\u00e1t tri\u1ec3n \u0111\u1ea1i l\u00fd c\u1ee7a m\u00ecnh.\nR\u1ed1t cu\u1ed9c, h\u1ecd \u0111\u00e3 l\u00e0m r\u1ea5t nhi\u1ec1u cho b\u1ea1n, James Peterson t\u1ea1i c\u00f4ng ty s\u1ea3n ph\u1ea9m qu\u1ea3ng c\u00e1o Ipromo n\u00f3i.\nH\u1ecd kh\u00f4ng ch\u1ec9 g\u1eedi m\u1ed9t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ch\u1ea5t l\u01b0\u1ee3ng theo c\u00e1ch c\u1ee7a b\u1ea1n m\u00e0 c\u00f2n gi\u00fap b\u1ea1n ti\u1ebft ki\u1ec7m th\u1eddi gian b\u1eb1ng c\u00e1ch x\u00e2y d\u1ef1ng l\u00f2ng tin. <\/p>\n\n Gi\u1edbi thi\u1ec7u \u0111\u00e3 v\u00e0 \u0111ang ti\u1ebfp t\u1ee5c l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 t\u1ea1o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 gi\u00fap b\u1ea1n gi\u1ea3m chi ph\u00ed thu h\u00fat kh\u00e1ch h\u00e0ng v\u00e0 chi ph\u00ed cho m\u1ed7i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, nh\u00f3m t\u1ea1i c\u00f4ng ty ph\u1ea7n m\u1ec1m b\u00e1n h\u00e0ng hi\u1ec7n tr\u01b0\u1eddng Spotio<\/a> vi\u1ebft.<\/p>\n\n V\u00e0 b\u1edfi v\u00ec ch\u00fang \u0111\u00e3 \u0111\u01b0\u1ee3c “h\u00e2m n\u00f3ng”, c\u00e1c l\u01b0\u1ee3t gi\u1edbi thi\u1ec7u c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng chuy\u1ec3n \u0111\u1ed5i h\u01a1n, chi\u1ebfn l\u01b0\u1ee3c gia ti\u1ebfp th\u1ecb Adrian Jans t\u1ea1i Agency Revolution l\u01b0u \u00fd.\n“Ng\u01b0\u1eddi gi\u1edbi thi\u1ec7u kh\u00f4ng ch\u1ec9 c\u00f3 kh\u1ea3 n\u0103ng cao tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh, l\u00e2u d\u00e0i mua nhi\u1ec1u ch\u00ednh s\u00e1ch h\u01a1n, h\u1ecd c\u00f2n c\u00f3 kh\u1ea3 n\u0103ng tr\u1edf th\u00e0nh lo\u1ea1i kh\u00e1ch h\u00e0ng cung c\u1ea5p nhi\u1ec1u l\u01b0\u1ee3t gi\u1edbi thi\u1ec7u nh\u1ea5t.” <\/p>\n\n C\u00e1c \u0111\u1ea1i l\u00fd xe h\u01a1i c\u00f3 th\u1ec3 l\u00e0 \u0111\u1ed1i t\u00e1c \u0111\u1eb7c bi\u1ec7t tuy\u1ec7t v\u1eddi v\u00ec h\u1ecd ph\u00f9 h\u1ee3p m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean v\u1edbi quy tr\u00ecnh mua b\u1ea3o hi\u1ec3m \u00f4 t\u00f4.\nHi\u1ec3u \u0111\u01b0\u1ee3c \u0111\u1ed9ng l\u1ef1c \u0111\u1eb1ng sau c\u00e1c m\u1ed1i quan h\u1ec7 n\u00e0y v\u00e0 bi\u1ebft c\u00e1ch t\u1eadn d\u1ee5ng t\u1ed1i \u0111a ch\u00fang c\u00f3 th\u1ec3 c\u00f3 t\u00e1c \u0111\u1ed9ng m\u1ea1nh m\u1ebd \u0111\u1ebfn \u0111\u1ea1i l\u00fd c\u1ee7a b\u1ea1n v\u00e0 gi\u00fap b\u1ea1n t\u0103ng l\u1ee3i nhu\u1eadn c\u1ee7a m\u00ecnh. <\/p>\n","protected":false},"excerpt":{"rendered":" Khi n\u00f3i \u0111\u1ebfn vi\u1ec7c t\u1ea1o ra kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ch\u1ea5t l\u01b0\u1ee3ng cao, n\u00f3 kh\u00f4ng t\u1ed1t h\u01a1n nhi\u1ec1u so v\u1edbi gi\u1edbi thi\u1ec7u cho c\u00e1c \u0111\u1ea1i l\u00fd \u0111\u1ed9c l\u1eadp. S\u1ef1 tin t\u01b0\u1edfng v\u00e0 m\u1ee9c \u0111\u1ed9 quan t\u00e2m v\u1ed1n c\u00f3 li\u00ean quan \u0111\u1ebfn truy\u1ec1n mi\u1ec7ng l\u00e0m cho vi\u1ec7c gi\u1edbi thi\u1ec7u tr\u1edf n\u00ean v\u00f4 c\u00f9ng c\u00f3 gi\u00e1 tr\u1ecb. […]<\/p>\n","protected":false},"featured_media":0,"template":"","insight-category":[],"class_list":["post-19722","insight","type-insight","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/insight\/19722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/types\/insight"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/media?parent=19722"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/insight-category?post=19722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Theo d\u00f5i<\/strong><\/h5>\n\n
C\u00f4ng nh\u1eadn c\u00e1c \u0111\u1ea1i l\u00fd xe h\u01a1i l\u00e0 m\u1ed9t ngu\u1ed3n kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00f3 gi\u00e1 tr\u1ecb<\/strong><\/h5>\n\n