{"id":19084,"date":"2024-09-19T23:31:10","date_gmt":"2024-09-20T04:31:10","guid":{"rendered":"https:\/\/bolttech.io\/insight\/tai-sao-chat-luong-cuoc-song-la-dieu-bat-buoc-doi-voi-bat-ky-nen-tang-bao-hiem-nao\/"},"modified":"2024-09-19T23:31:14","modified_gmt":"2024-09-20T04:31:14","slug":"tai-sao-chat-luong-cuoc-song-la-dieu-bat-buoc-doi-voi-bat-ky-nen-tang-bao-hiem-nao","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/vi\/insights\/tai-sao-chat-luong-cuoc-song-la-dieu-bat-buoc-doi-voi-bat-ky-nen-tang-bao-hiem-nao\/","title":{"rendered":"T\u1ea1i sao ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng l\u00e0 \u0111i\u1ec1u b\u1eaft bu\u1ed9c \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 n\u1ec1n t\u1ea3ng b\u1ea3o hi\u1ec3m n\u00e0o"},"content":{"rendered":"\n

Cu\u1ed9c c\u00e1ch m\u1ea1ng k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u00e3 mang l\u1ea1i cho c\u00e1c c\u00f4ng ty kh\u1ea3 n\u0103ng thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch nhi\u1ec1u d\u1eef li\u1ec7u h\u01a1n bao gi\u1edd h\u1ebft, cho ph\u00e9p ra quy\u1ebft \u0111\u1ecbnh t\u1ed1t h\u01a1n.\nTuy nhi\u00ean, d\u1eef li\u1ec7u ng\u00e0y c\u00e0ng chi ti\u1ebft n\u00e0y c\u0169ng c\u00f3 ngh\u0129a l\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 mong \u0111\u1ee3i c\u00f4ng ty b\u1ea3o hi\u1ec3m ho\u1eb7c \u0111\u1ea1i l\u00fd c\u1ee7a h\u1ecd s\u1ebd cung c\u1ea5p tr\u1ea3i nghi\u1ec7m ch\u1ea5t l\u01b0\u1ee3ng cao, \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a. <\/p>\n\n

Trong m\u1ed9t th\u1eddi gian, c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m v\u00e0 \u0111\u1ea1i l\u00fd \u0111\u00e3 ph\u1ea3i v\u1eadt l\u1ed9n \u0111\u1ec3 t\u00ecm ra c\u00e1c c\u00f4ng c\u1ee5 ph\u00f9 h\u1ee3p \u0111\u1ec3 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng cao trong m\u00f4i tr\u01b0\u1eddng k\u1ef9 thu\u1eadt s\u1ed1.\nNg\u00e0y nay, c\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 bolt Exchange Unify<\/a> gi\u00fap cung c\u1ea5p tr\u1ea3i nghi\u1ec7m \u0111\u00f3 cho m\u1ecdi kh\u00e1ch h\u00e0ng, m\u1ecdi l\u00fac. <\/p>\n\n

Ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng c\u0169ng quan tr\u1ecdng tr\u00ean m\u1ea1ng<\/h2>\n\n

S\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a \u00e1p l\u1ef1c cu\u1ed9c s\u1ed1ng ng\u00e0y c\u00e0ng t\u0103ng k\u1ebft h\u1ee3p v\u1edbi \u0111\u1ea1i d\u1ecbch v\u00e0 c\u00e1c th\u1ea3m h\u1ecda kh\u00e1c \u0111\u00e3 khi\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi khao kh\u00e1t c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng c\u1ee7a h\u1ecd.<\/p>\n\n

Trong khi m\u1ed9t s\u1ed1 t\u1eadp trung v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng b\u00ean ngo\u00e0i l\u0129nh v\u1ef1c k\u1ef9 thu\u1eadt s\u1ed1, c\u00f4ng ngh\u1ec7 \u0111\u00e3 \u0103n s\u00e2u v\u00e0o cu\u1ed9c s\u1ed1ng c\u1ee7a ch\u00fang ta \u0111\u1ebfn n\u1ed7i ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng k\u1ef9 thu\u1eadt s\u1ed1 kh\u00f4ng c\u00f2n c\u00f3 th\u1ec3 t\u00e1ch r\u1eddi kh\u1ecfi ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng phi k\u1ef9 thu\u1eadt s\u1ed1.\nThay v\u00e0o \u0111\u00f3, c\u00e1c c\u00f4ng ty b\u1ea3o hi\u1ec3m v\u00e0 \u0111\u1ea1i l\u00fd t\u00ecm c\u00e1ch x\u00e2y d\u1ef1ng k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng m\u1edbi v\u00e0 kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i ph\u1ea3i t\u1eadp trung v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn. <\/p>\n\n

Ch\u1ea5t l\u01b0\u1ee3ng tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng r\u1ea5t quan tr\u1ecdng khi kh\u00e1ch h\u00e0ng cho th\u1ea5y s\u1ef1 s\u1eb5n s\u00e0ng ng\u00e0y c\u00e0ng t\u0103ng \u0111\u1ec3 thay \u0111\u1ed5i th\u00f3i quen mua s\u1eafm v\u00e0 chi ti\u00eau c\u1ee7a h\u1ecd \u0111\u1ec3 \u0111\u00e1p \u1ee9ng v\u1edbi d\u1ecbch v\u1ee5 k\u00e9m.\nV\u00ed d\u1ee5, trong m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t c\u1ee7a PwC, c\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u Tom Puthiyamadam v\u00e0 Jos\u00e9 Reyes<\/a> ph\u00e1t hi\u1ec7n ra r\u1eb1ng “ngay c\u1ea3 khi m\u1ecdi ng\u01b0\u1eddi y\u00eau th\u00edch m\u1ed9t c\u00f4ng ty ho\u1eb7c s\u1ea3n ph\u1ea9m, 59% s\u1ebd b\u1ecf \u0111i sau m\u1ed9t v\u00e0i tr\u1ea3i nghi\u1ec7m t\u1ed3i t\u1ec7, 17% ch\u1ec9 sau m\u1ed9t tr\u1ea3i nghi\u1ec7m t\u1ed3i t\u1ec7”. <\/p>\n\n

Tr\u1ea3i nghi\u1ec7m k\u1ef9 thu\u1eadt s\u1ed1 t\u1ed1t cho kh\u00e1ch h\u00e0ng c\u0169ng kh\u00f4ng k\u1ebft th\u00fac v\u1edbi ch\u1ebf \u0111\u1ed9 xem ho\u1eb7c \u0111i\u1ec1u h\u01b0\u1edbng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 n\u1ec1n t\u1ea3ng ho\u1eb7c trang web.\nC\u00f4ng ngh\u1ec7 ph\u00f9 h\u1ee3p gi\u00fap c\u00e1c h\u00e3ng b\u1ea3o hi\u1ec3m v\u00e0 \u0111\u1ea1i l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a ri\u00eang h\u1ecd hi\u1ec7u qu\u1ea3 h\u01a1n, d\u1eabn \u0111\u1ebfn th\u1eddi gian ph\u1ea3n h\u1ed3i nhanh h\u01a1n v\u00e0 t\u01b0 v\u1ea5n chi ti\u1ebft, gi\u00e0u kinh nghi\u1ec7m h\u01a1n cho kh\u00e1ch h\u00e0ng. <\/p>\n\n

V\u00ed d\u1ee5: bolt Exchange Unify cho ph\u00e9p c\u00e1c \u0111\u1ea1i l\u00fd ph\u00e1t h\u00e0nh b\u00e1o gi\u00e1 t\u1eeb nhi\u1ec1u nh\u00e0 m\u1ea1ng, r\u00e0ng bu\u1ed9c ch\u00ednh s\u00e1ch v\u00e0 k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng b\u1ea3o hi\u1ec3m th\u00f4ng qua m\u1ed9t giao di\u1ec7n duy nh\u1ea5t, t\u1eeb b\u1ea5t c\u1ee9 \u0111\u00e2u trong qu\u1eadn.\nB\u1eb1ng c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a m\u1ed9t s\u1ed1 t\u00e1c v\u1ee5 th\u00f4ng th\u01b0\u1eddng nh\u01b0 ho\u00e0n th\u00e0nh bi\u1ec3u m\u1eabu v\u00e0 h\u1ee3p nh\u1ea5t m\u1ed9t lo\u1ea1t th\u00f4ng tin b\u1ea3o hi\u1ec3m trong m\u1ed9t n\u1ec1n t\u1ea3ng duy nh\u1ea5t, bolt Exchange Unify gi\u00fap c\u00e1c \u0111\u1ea1i l\u00fd d\u1ec5 d\u00e0ng t\u1eadp trung v\u00e0o nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng b\u1ea3o hi\u1ec3m c\u00e1 nh\u00e2n c\u1ea7n.\nK\u1ebft n\u1ed1i con ng\u01b0\u1eddi n\u00e0y c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng tr\u1ea3i nghi\u1ec7m cho kh\u00e1ch h\u00e0ng, \u0111\u1ea1i l\u00fd v\u00e0 nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5. <\/p>\n\n

\"Frelancer<\/figure>\n\n

N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng k\u1ef9 thu\u1eadt s\u1ed1<\/h2>\n\n

V\u1edbi v\u00f4 s\u1ed1 c\u00f4ng c\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1 c\u00f3 s\u1eb5n cho c\u00e1c \u0111\u1ea1i l\u00fd b\u1ea3o hi\u1ec3m v\u00e0 h\u00e3ng v\u1eadn chuy\u1ec3n, vi\u1ec7c t\u00ecm ki\u1ebfm m\u1ed9t c\u00f4ng c\u1ee5 t\u1eadp trung r\u00f5 r\u00e0ng v\u00e0o tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 v\u1ebb kh\u00f3 kh\u0103n.\nN\u00f3 tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n khi b\u1ea1n bi\u1ebft c\u00e1c t\u00ednh n\u0103ng ch\u00ednh c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng. <\/p>\n\n

\u0110\u1ea7u ti\u00ean, m\u1ed9t n\u1ec1n t\u1ea3ng nh\u01b0 bolt Exchange Unify cung c\u1ea5p c\u00e1c bi\u1ec3u m\u1eabu \u0111\u00e1p \u1ee9ng c\u00f3 th\u1ec3 gi\u00fap c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1c \u0111\u1ea1i l\u00fd d\u1ec5 d\u00e0ng h\u01a1n, cho ph\u00e9p h\u1ecd cung c\u1ea5p s\u1ef1 ch\u00fa \u00fd \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a cho t\u1eebng kh\u00e1ch h\u00e0ng.\nBi\u1ec3u m\u1eabu \u0111\u00e1p \u1ee9ng r\u00fat ra t\u1eeb m\u1ed9t s\u1ed1 ngu\u1ed3n th\u00f4ng tin, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u00f4ng tin do kh\u00e1ch h\u00e0ng nh\u1eadp v\u00e0 c\u01a1 s\u1edf d\u1eef li\u1ec7u thu th\u1eadp nhi\u1ec1u lo\u1ea1i d\u1eef li\u1ec7u v\u1ec1 kh\u00e1ch h\u00e0ng, t\u00e0i s\u1ea3n v\u00e0 doanh nghi\u1ec7p c\u1ee7a h\u1ecd. <\/p>\n\n

V\u1edbi th\u00f4ng tin c\u00f3 s\u1eb5n, c\u00e1c \u0111\u1ea1i l\u00fd c\u00f3 th\u1ec3 nhanh ch\u00f3ng x\u00e1c minh c\u00e1c chi ti\u1ebft ch\u00ednh.\nH\u1ecd c\u0169ng c\u00f3 th\u1ec3 cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft t\u1ed1t h\u01a1n v\u1ec1 c\u00e1c t\u00f9y ch\u1ecdn b\u1ea3o hi\u1ec3m t\u1ed1t nh\u1ea5t cho kh\u00e1ch h\u00e0ng. <\/p>\n\n

T\u01b0\u01a1ng t\u1ef1, danh s\u00e1ch s\u1ea3n ph\u1ea9m \u0111\u1ed9ng cho ph\u00e9p tr\u1ea3i nghi\u1ec7m k\u1ef9 thu\u1eadt s\u1ed1 t\u1ed1t h\u01a1n.\nKhi c\u00e1c \u0111\u1ea1i l\u00fd l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng trong n\u1ec1n t\u1ea3ng Exchange Unify, h\u1ecd th\u1ea5y b\u00e1o gi\u00e1 t\u1eeb nhi\u1ec1u nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5, \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt \u0111\u1ec3 ph\u1ea3n \u00e1nh th\u00f4ng tin t\u1ed1t nh\u1ea5t c\u00f3 s\u1eb5n v\u1ec1 kh\u00e1ch h\u00e0ng v\u00e0 nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a h\u1ecd.\nC\u00e1c danh s\u00e1ch s\u1ea3n ph\u1ea9m n\u00e0y cung c\u1ea5p cho nh\u00e2n vi\u00ean th\u00f4ng tin chi ti\u1ebft s\u00e2u h\u01a1n v\u1ec1 nh\u1eefng t\u00f9y ch\u1ecdn b\u1ea3o hi\u1ec3m c\u00f3 s\u1eb5n, cho ph\u00e9p h\u1ecd \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 xu\u1ea5t \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a nhanh h\u01a1n. <\/p>\n\n

Nhu c\u1ea7u v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n kh\u00f4ng ph\u1ea3i l\u00e0 duy nh\u1ea5t \u0111\u1ed1i v\u1edbi b\u1ea3o hi\u1ec3m.\nTrong c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p, c\u00e1c c\u00f4ng ty th\u1ea5y c\u1ea7n ph\u1ea3i c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 nh\u00ecn th\u1ea5y k\u1ebft qu\u1ea3 c\u1ee5 th\u1ec3 t\u1eeb nh\u1eefng n\u1ed7 l\u1ef1c c\u1ee7a h\u1ecd. <\/p>\n\n

C\u00e1c c\u00f4ng ty \u0111\u1ea7u t\u01b0 v\u00e0o vi\u1ec7c c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng k\u1ef9 thu\u1eadt s\u1ed1 cho kh\u00e1ch h\u00e0ng c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf so v\u1edbi c\u00e1c c\u00f4ng ty do d\u1ef1 l\u00e0m nh\u01b0 v\u1eady, Rachel Diebner<\/a> v\u00e0 c\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u \u0111\u1ed3ng nghi\u1ec7p t\u1ea1i McKinsey vi\u1ebft.\nM\u1ed9t c\u00f4ng c\u1ee5 nh\u01b0 bolt Exchange Unify c\u00f3 th\u1ec3 gi\u00fap c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 l\u00e0m cho c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1c \u0111\u1ea1i l\u00fd hi\u1ec7u qu\u1ea3 h\u01a1n. <\/p>\n\n

\u1ea2nh: fizkes\/\u00a9123RF.com, milkos\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Cu\u1ed9c c\u00e1ch m\u1ea1ng k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u00e3 mang l\u1ea1i cho c\u00e1c c\u00f4ng ty kh\u1ea3 n\u0103ng thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch nhi\u1ec1u d\u1eef li\u1ec7u h\u01a1n bao gi\u1edd h\u1ebft, cho ph\u00e9p ra quy\u1ebft \u0111\u1ecbnh t\u1ed1t h\u01a1n. Tuy nhi\u00ean, d\u1eef li\u1ec7u ng\u00e0y c\u00e0ng chi ti\u1ebft n\u00e0y c\u0169ng c\u00f3 ngh\u0129a l\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 mong \u0111\u1ee3i c\u00f4ng ty b\u1ea3o […]<\/p>\n","protected":false},"featured_media":10296,"template":"","insight-category":[],"class_list":["post-19084","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/insight\/19084","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/media\/10296"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/media?parent=19084"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/insight-category?post=19084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}