{"id":22968,"date":"2024-10-21T06:06:37","date_gmt":"2024-10-21T11:06:37","guid":{"rendered":"https:\/\/bolttech.io\/case-studies\/nghien-cuu-dien-hinh-ve-dich-vu-tai-chinh\/"},"modified":"2024-11-21T10:29:58","modified_gmt":"2024-11-21T02:29:58","slug":"nghien-cuu-dien-hinh-ve-dich-vu-tai-chinh","status":"publish","type":"case-study","link":"https:\/\/bolttech.io\/vi\/case-studies\/nghien-cuu-dien-hinh-ve-dich-vu-tai-chinh\/","title":{"rendered":"Nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh v\u1ec1 d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh"},"content":{"rendered":"\n

T\u1ed5ng quan<\/h3>\n\n

M\u1ed9t t\u1ed5 ch\u1ee9c d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh n\u1ed5i ti\u1ebfng, n\u1ed5i ti\u1ebfng v\u1edbi m\u1ea1ng l\u01b0\u1edbi c\u00e1c \u0111\u1ea1i l\u00fd \u0111\u1ed9c l\u1eadp chuy\u00ean gi\u00fap c\u00e1c gia \u0111\u00ecnh v\u00e0 c\u00e1 nh\u00e2n \u0111\u1ea3m b\u1ea3o t\u01b0\u01a1ng lai t\u00e0i ch\u00ednh c\u1ee7a h\u1ecd \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c trong t\u01b0\u01a1ng lai. S\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa nh\u1eefng thay \u0111\u1ed5i c\u1ee7a th\u1ecb tr\u01b0\u1eddng v\u00e0 c\u00f4ng ngh\u1ec7 \u0111\u00e3 khi\u1ebfn h\u1ecd g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c ph\u00e1t tri\u1ec3n c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng trong khi v\u1eabn duy tr\u00ec m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng h\u00e0ng \u0111\u1ea7u trong ng\u00e0nh. <\/p>\n\n

Gi\u1ea3i ph\u00e1p c\u1ee7a h\u1ecd l\u00e0 chuy\u1ec3n sang n\u1ec1n t\u1ea3ng b\u1ea3o hi\u1ec3m k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u1ec3 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng ph\u00ed b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c tr\u00edch d\u1eabn. Kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a h\u1ecd \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ec1n \u0111\u00e1p b\u1eb1ng c\u1ea3 s\u1ef1 t\u0103ng tr\u01b0\u1edfng h\u00e0ng \u0111\u1ea7u c\u0169ng nh\u01b0 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng v\u00e0 n\u0103ng su\u1ea5t t\u1ed5ng th\u1ec3 c\u1ee7a \u0111\u1ea1i l\u00fd. <\/p>\n\n

Th\u00e1ch th\u1ee9c<\/h3>\n\n

Nh\u00e0 cung c\u1ea5p nh\u1eadn ra s\u1ef1 c\u1ea7n thi\u1ebft ph\u1ea3i m\u1edf r\u1ed9ng c\u00e1c d\u1ecbch v\u1ee5 s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh v\u01b0\u1ee3t ra ngo\u00e0i b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd v\u00e0 ni\u00ean kim truy\u1ec1n th\u1ed1ng. B\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng \u0111\u00e3 l\u00e0m cho vi\u1ec7c cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe t\u00e0i ch\u00ednh to\u00e0n di\u1ec7n cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh tr\u1edf n\u00ean quan tr\u1ecdng. Nh\u01b0ng c\u00e1c h\u1ec7 th\u1ed1ng hi\u1ec7n t\u1ea1i c\u1ee7a c\u00f4ng ty kh\u00f4ng \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a ho\u00e0n to\u00e0n cho th\u1eddi \u0111\u1ea1i k\u1ef9 thu\u1eadt s\u1ed1, c\u1ea3n tr\u1edf kh\u1ea3 n\u0103ng cung c\u1ea5p d\u1ecbch v\u1ee5 li\u1ec1n m\u1ea1ch, \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a m\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng hi\u1ec7n \u0111\u1ea1i mong \u0111\u1ee3i. <\/p>\n\n

V\u1edbi s\u1ef1 ph\u1ee9c t\u1ea1p ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch t\u00e0i ch\u00ednh, nh\u00e0 cung c\u1ea5p mu\u1ed1n cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 b\u1ed5 sung \u0111\u1ec3 duy tr\u00ec v\u1ecb tr\u00ed h\u00e0ng \u0111\u1ea7u cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y tr\u1edf n\u00ean \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng khi \u0111\u1ed1i m\u1eb7t v\u1edbi th\u1ecb tr\u01b0\u1eddng b\u1ea3o hi\u1ec3m kh\u00f3 kh\u0103n, kho\u1ea3ng c\u00e1ch b\u1ea3o hi\u1ec3m gia t\u0103ng trong b\u1ea3o hi\u1ec3m nh\u00e0 v\u00e0 t\u0103ng ph\u00ed b\u1ea3o hi\u1ec3m. <\/p>\n\n

C\u00f4ng ty ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi th\u00e1ch th\u1ee9c trong vi\u1ec7c cung c\u1ea5p m\u1ed9t b\u1ed9 s\u1ea3n ph\u1ea9m to\u00e0n di\u1ec7n h\u01a1n trong khi v\u1eabn \u0111\u1ea3m b\u1ea3o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u01b0\u1ee3t tr\u1ed9i trong m\u1ed9t th\u1ecb tr\u01b0\u1eddng thay \u0111\u1ed5i nhanh ch\u00f3ng.<\/p>\n\n

\n\n
\n
\n

Nh\u1eefng g\u00ec ch\u00fang t\u00f4i \u0111\u00e3 cung c\u1ea5p<\/h2>

N\u1ec1n t\u1ea3ng b\u1ea3o hi\u1ec3m k\u1ef9 thu\u1eadt s\u1ed1 to\u00e0n di\u1ec7n c\u1ee7a Bolt \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e0 cung c\u1ea5p v\u00e0 h\u1ed7 tr\u1ee3 m\u1ea1ng l\u01b0\u1edbi c\u00e1c \u0111\u1ea1i l\u00fd \u0111\u1ed9c l\u1eadp.<\/p>\n

Gi\u1ea3i ph\u00e1p SaaS plug-and-play c\u1ee7a ch\u00fang t\u00f4i cho ph\u00e9p c\u00e1c nh\u00e0 cung c\u1ea5p ho\u1ea1t \u0111\u1ed9ng trong v\u00e0i tu\u1ea7n.<\/p>\n

Nh\u1eefng g\u00ec ch\u00fang t\u00f4i \u0111\u00e3 cung c\u1ea5p<\/div>
\"\"
N\u1ec1n t\u1ea3ng<\/div>

N\u1ec1n t\u1ea3ng n\u00e0y \u0111\u00e3 h\u1ee3p l\u00fd h\u00f3a quy tr\u00ecnh b\u00e1o gi\u00e1, cho ph\u00e9p c\u00e1c \u0111\u1ea1i l\u00fd t\u1ea1o b\u00e1o gi\u00e1 hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 \u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng kinh doanh m\u1edbi v\u1edbi t\u1ed1c \u0111\u1ed9 nhanh h\u01a1n.<\/p>\n<\/div><\/div><\/div>

\"\"
Tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng<\/div>

Nh\u00e0 cung c\u1ea5p \u0111\u00e3 c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng ph\u1ea1m vi ti\u1ebfp c\u1eadn sang c\u00e1c th\u1ecb tr\u01b0\u1eddng m\u1edbi \u0111\u1ed3ng th\u1eddi cung c\u1ea5p tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng nhanh h\u01a1n, tr\u1ef1c quan h\u01a1n. Vi\u1ec7c giao h\u00e0ng \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n \u0111\u00e3 c\u1ee7ng c\u1ed1 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng kh\u1ea3 n\u0103ng \u0111\u00f3ng g\u00f3i s\u1ea3n ph\u1ea9m. <\/p>\n<\/div><\/div><\/div>

\"\"
Tr\u1ea3i nghi\u1ec7m \u0111\u1ea1i l\u00fd<\/div>

C\u00e1c t\u00ednh n\u0103ng n\u00e2ng cao c\u1ee7a n\u1ec1n t\u1ea3ng \u0111\u00e3 trao quy\u1ec1n cho c\u00e1c \u0111\u1ea1i l\u00fd cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p t\u00e0i ch\u00ednh to\u00e0n di\u1ec7n h\u01a1n.<\/p>\n<\/div><\/div><\/div><\/div> <\/div>\n\n

\n
\n
\n
\n
\n \"\" <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n<\/section>\n\n
\n\n
\n

K\u1ebft qu\u1ea3<\/h2>

S\u1ef1 h\u1ee3p t\u00e1c v\u1edbi bolt \u0111\u00e3 mang l\u1ea1i k\u1ebft qu\u1ea3 \u1ea5n t\u01b0\u1ee3ng cho nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh. Trong su\u1ed1t m\u1ed9t n\u0103m, c\u00f4ng ty \u0111\u00e3 tr\u1ea3i qua m\u1ed9t s\u1ef1 t\u0103ng tr\u01b0\u1edfng \u0111\u00e1ng k\u1ec3 h\u00e0ng n\u0103m v\u1ec1 ph\u00ed b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c tr\u00edch d\u1eabn l\u00e0 100%, nh\u1ea5n m\u1ea1nh hi\u1ec7u qu\u1ea3 c\u1ee7a n\u1ec1n t\u1ea3ng trong vi\u1ec7c t\u0103ng k\u00eanh. Nh\u1eefng k\u1ebft qu\u1ea3 n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua vi\u1ec7c c\u1ea3i thi\u1ec7n t\u1ef7 l\u1ec7 r\u00e0ng bu\u1ed9c h\u01a1n 135%, ch\u1ee9ng t\u1ecf kh\u1ea3 n\u0103ng c\u1ee7a n\u1ec1n t\u1ea3ng trong vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i b\u00e1o gi\u00e1 th\u00e0nh c\u00e1c ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt hi\u1ec7u qu\u1ea3 h\u01a1n. S\u1ef1 ra \u0111\u1eddi c\u1ee7a n\u1ec1n t\u1ea3ng \u0111\u00e3 c\u1ea3i thi\u1ec7n m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng qu\u00e1 tr\u00ecnh t\u1eeb \u0111\u1ea7u \u0111\u1ebfn cu\u1ed1i.<\/p>\n

Ngo\u00e0i th\u00e0nh c\u00f4ng t\u00e0i ch\u00ednh n\u00e0y, nh\u00e0 cung c\u1ea5p \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee9c t\u0103ng 80% + trong \u0110i\u1ec3m qu\u1ea3ng c\u00e1o r\u00f2ng, ph\u1ea3n \u00e1nh s\u1ef1 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

Nh\u00e0 cung c\u1ea5p hi\u1ec7n \u0111\u01b0\u1ee3c \u0111\u1ecbnh v\u1ecb \u0111\u1ec3 t\u1eadn d\u1ee5ng s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 c\u1eadp nh\u1eadt li\u00ean t\u1ee5c m\u00e0 kh\u00f4ng c\u00f3 nguy c\u01a1 b\u1ecb t\u1ee5t l\u1ea1i ph\u00eda sau ho\u1eb7c ph\u00e1t sinh n\u1ee3 k\u1ef9 thu\u1eadt.<\/p>\n<\/div>\n

\n
\n
75%+ <\/div>\n

Trong doanh thu t\u0103ng<\/p>\n<\/div>\n <\/div>\n

\n
80%+ <\/div>\n

C\u1ea3i thi\u1ec7n \u0111i\u1ec3m Net Promoter<\/p>\n<\/div>\n <\/div>\n

\n
135% <\/div>\n

T\u0103ng chuy\u1ec3n \u0111\u1ed5i<\/p>\n<\/div>\n <\/div>\n

\n
41% <\/div>\n

T\u0103ng s\u1ef1 l\u1ef1a ch\u1ecdn s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n\n<\/section>\n\n

K\u1ebft th\u00fac<\/h3>\n\n

N\u1ec1n t\u1ea3ng b\u1ea3o hi\u1ec3m k\u1ef9 thu\u1eadt s\u1ed1 nh\u00fang c\u1ee7a Bolt th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng doanh thu cho c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh \u0111\u1ed3ng th\u1eddi n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, n\u0103ng su\u1ea5t \u0111\u1ea1i l\u00fd v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. N\u00f3 c\u1ea3i thi\u1ec7n c\u1ea3 d\u00f2ng tr\u00ean c\u00f9ng v\u00e0 d\u01b0\u1edbi c\u00f9ng. <\/p>\n\n

B\u1eb1ng c\u00e1ch hi\u1ec7n \u0111\u1ea1i h\u00f3a c\u00e1ch ti\u1ebfp c\u1eadn v\u00e0 t\u1eadn d\u1ee5ng c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn, nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh h\u00e0ng \u0111\u1ea7u n\u00e0y \u0111\u00e3 c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng s\u1ef1 hi\u1ec7n di\u1ec7n tr\u00ean th\u1ecb tr\u01b0\u1eddng, c\u1ea3i thi\u1ec7n l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 th\u00fac \u0111\u1ea9y th\u00e0nh c\u00f4ng t\u00e0i ch\u00ednh b\u1ec1n v\u1eefng. Th\u00e0nh c\u00f4ng c\u1ee7a quan h\u1ec7 \u0111\u1ed1i t\u00e1c n\u00e0y nh\u1ea5n m\u1ea1nh t\u1ea7m quan tr\u1ecdng c\u1ee7a chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 trong vi\u1ec7c duy tr\u00ec l\u1ee3i th\u1ebf c\u1ea1nh tranh trong ng\u00e0nh d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh. <\/p>\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

T\u1ed5ng quan M\u1ed9t t\u1ed5 ch\u1ee9c d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh n\u1ed5i ti\u1ebfng, n\u1ed5i ti\u1ebfng v\u1edbi m\u1ea1ng l\u01b0\u1edbi c\u00e1c \u0111\u1ea1i l\u00fd \u0111\u1ed9c l\u1eadp chuy\u00ean gi\u00fap c\u00e1c gia \u0111\u00ecnh v\u00e0 c\u00e1 nh\u00e2n \u0111\u1ea3m b\u1ea3o t\u01b0\u01a1ng lai t\u00e0i ch\u00ednh c\u1ee7a h\u1ecd \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c trong t\u01b0\u01a1ng lai. S\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa nh\u1eefng thay \u0111\u1ed5i […]<\/p>\n","protected":false},"featured_media":31048,"template":"","class_list":["post-22968","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/case-study\/22968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/types\/case-study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/media\/31048"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/vi\/wp-json\/wp\/v2\/media?parent=22968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}