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Bringing insurance to millions of loyal and active users of a super app in Thailand

Rabbit LINE Pay is part of LINE, Thailand’s award-winning super app. It’s currently the largest payment wallet in Thailand with more than 7 million active users.  

The brief

Rabbit LINE Pay already offer a range of financial services but - as with many of our partners - they’re not licensed to underwrite or broker insurance. So the team were looking to enhance their portfolio with a range of insurance products, underscored by Rabbit LINE Pay’s signature customer experience. 

What we did

In October 2019, we integrated a marketplace of insurance products into the app, fully co-branded and instantly embedded into Rabbit LINE Pay’s ecosystem. The entire project was powered by a single API, meaning we were able to go live in a matter of weeks.

Hear what our partner has to say

Partnering with bolttech has allowed us to get access to a breadth of product categories and insurance with one single API.

This has helped Rabbit LINE Pay to maintain its strength in the industry and offer customers more services and financial products than ever before.

Victor Thoo
CEO, Rabbit LINE Pay

How we helped to create impact

For customers:

For business:

Ease
Our machine learning enables fast product comparison and easy auto-fill. Average onboarding is 90 seconds with no paperwork and instant e-policies

Choice
Rabbit LINE Pay currently offers 12 types of insurance from 20 insurers. All medical plans have self-declared underwriting – meaning no ambiguous or delayed decisions

Flexibility
We offer device protection as micro insurance so customers can turn it on and off, exactly as they need it

Growth
339% growth in customer base since March 2020

Speed
We integrated with Rabbit's app and payment gateways in just 2 weeks

Flexibility
Device protection customers onboard through Click-to-Protect, our AI-driven remote diagnostics tool

Ease
Our machine learning enables fast product comparison and easy auto-fill. Average onboarding is 90 seconds with no paperwork and instant e-policies

Choice
Rabbit LINE Pay currently offers 12 types of insurance from 20 insurers. All medical plans have self-declared underwriting – meaning no ambiguous or delayed decisions

Flexibility
We offer device protection as micro insurance so customers can turn it on and off, exactly as they need it

Growth
339% growth in customer base since March 2020

Speed
We integrated with Rabbit's app and payment gateways in just 2 weeks

Flexibility
Device protection customers onboard through Click-to-Protect, our AI-driven remote diagnostics tool

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