{"id":21314,"date":"2024-09-30T14:31:19","date_gmt":"2024-09-30T19:31:19","guid":{"rendered":"https:\/\/bolttech.io\/insights\/%eb%b3%b4%ed%97%98-%ec%b1%97%eb%b4%87%ec%9d%b4-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%eb%a5%bc-24-7-%ec%9a%b4%ec%98%81%ec%9c%bc%eb%a1%9c-%eb%a7%8c%eb%93%9c%eb%8a%94-%eb%b0%a9%eb%b2%95\/"},"modified":"2024-09-30T14:31:21","modified_gmt":"2024-09-30T19:31:21","slug":"%eb%b3%b4%ed%97%98-%ec%b1%97%eb%b4%87%ec%9d%b4-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%eb%a5%bc-24-7-%ec%9a%b4%ec%98%81%ec%9c%bc%eb%a1%9c-%eb%a7%8c%eb%93%9c%eb%8a%94-%eb%b0%a9%eb%b2%95","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/ko\/insights\/%eb%b3%b4%ed%97%98-%ec%b1%97%eb%b4%87%ec%9d%b4-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%eb%a5%bc-24-7-%ec%9a%b4%ec%98%81%ec%9c%bc%eb%a1%9c-%eb%a7%8c%eb%93%9c%eb%8a%94-%eb%b0%a9%eb%b2%95\/","title":{"rendered":"\ubcf4\ud5d8 \ucc57\ubd07\uc774 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c 24\/7 \uc6b4\uc601\uc73c\ub85c \ub9cc\ub4dc\ub294 \ubc29\ubc95"},"content":{"rendered":"\n

\uc0b0\uc5c5\uc73c\ub85c\uc11c \ubcf4\ud5d8 \uc5c5\uacc4\ub294 \uc778\uacf5 \uc9c0\ub2a5\uc744 \ubc1c\uc804\uc2dc\ud0a4\ub294 \ub370 \uc55e\uc7a5\uc11c\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n

2017\ub144 \ubcf4\ud5d8\ud68c\uc0ac\ub4e4\uc740 AI\uc5d0 \uae30\uc5c5\ub2f9 \ud3c9\uade0 1\uc5b5 2,400\ub9cc \ub2ec\ub7ec\ub97c \ud22c\uc790\ud588\uc2b5\ub2c8\ub2e4.\n\uc774\ub294 \ub2e4\ub978 \ubaa8\ub4e0 \uc0b0\uc5c5\uc758 \ud3c9\uade0\ubcf4\ub2e4 5,400\ub9cc \ub2ec\ub7ec \ub354 \ub9ce\ub2e4\uace0 VentureBeat\uc758 Kelsey Down<\/a>\uc740 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n

\ubcf4\ud5d8 \ucc57\ubd07\uc740 AI\uc758 \ud55c \ud615\ud0dc\ub85c, \uc9c1\uc6d0\uc774 \ub2e4\ub978 \uc5c5\ubb34\uc5d0 \ubab0\ub450\ud558\uac70\ub098 \uc0ac\ubb34\uc2e4 \ubc16\uc5d0 \uc788\uc744 \ub54c\uc5d0\ub3c4 \uae30\uc5c5\uc774 \ud56d\uc0c1 \uace0\uac1d\uc5d0\uac8c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ud55c\ub2e4\uace0 DZone\uc758 Silky Sinha<\/a> \ub294 \ub9d0\ud569\ub2c8\ub2e4.\n\uae30\uc220\uc774 \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \uace0\uac1d \uc11c\ube44\uc2a4 \ud300\uc758 \ud2b9\uc815 \uc778\uac04 \uad6c\uc131\uc6d0\uc744 \ub300\uccb4\ud560 \uc218\ub3c4 \uc788\uc5b4 \uace0\uac1d\uc774 24\/7 \ubcf4\ud5d8 \uc804\ubb38\uac00\uc5d0\uac8c \uc561\uc138\uc2a4\ud560 \uc218 \uc788\ub294 \uc138\uc0c1\uc744 \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\ucc57\ubd07\uc758 \uc791\ub3d9 \ubc29\uc2dd<\/h2>\n\n

\uc624\ub298\ub0a0\uc758 \ubcf4\ud5d8 \ucc57\ubd07\uc740 \uc77c\ubc18 \ucc44\ud305 \ucc3d\uacfc \uac19\uc740 \uc778\ud130\ud398\uc774\uc2a4\ub97c \uc81c\uacf5\ud558\uba70, \ub300\ud654\ub294 \uc0ac\ub78c\uacfc\uc758 \ub300\ud654\ub97c \ubc00\uc811\ud558\uac8c \ubaa8\ubc29\ud569\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \ucc57\ubd07\uc758 \uc774\ub984, \uc544\ubc14\ud0c0, \uce5c\uadfc\ud55c \uc131\uaca9 \uc774\uba74\uc5d0\ub294 \uc2e4\uc81c\ub85c \uc544\ubb34\ub3c4 \uc5c6\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\ub300\uc2e0 \uc778\uac04 \uc0ac\uc6a9\uc790\uac00 \uc81c\uacf5\ud558\ub294 \uc815\ubcf4\ub97c \uad6c\ubb38 \ubd84\uc11d\ud558\uace0 \uc774\ub7ec\ud55c \uc785\ub825\uc5d0 \ub300\ud55c \uc751\ub2f5\uc744 \uc870\uc815\ud560 \uc218 \uc788\ub294 \uc54c\uace0\ub9ac\uc998\uc774 \uc788\ub2e4\uace0 Accenture \ubcf4\ud5d8\uc758 Sharad Sachdev<\/a> \ub294 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n

\ucc57\ubd07\uc740 20\ub144 \uc774\uc0c1 \ucf5c\uc13c\ud130\uc5d0\uc11c \uc0ac\uc6a9\ub418\uc5b4 \uc628 \ub300\ud654\ud615 \uc74c\uc131 \uc751\ub2f5(IVR) \uae30\uc220\uc744 \uae30\ubc18\uc73c\ub85c \ud569\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uc804\ud654 \uc2dc\uc2a4\ud15c\uacfc \ub2ec\ub9ac \ucc57\ubd07\uc740 \uc778\uacf5 \uc9c0\ub2a5(AI)\uc744 \ud65c\uc6a9\ud558\uc5ec \uc0ac\uc6a9\uc790 \uc785\ub825 \ubc0f \uad6c\ubb38\uc758 \ucc28\uc774\uc5d0 \ub354 \uc27d\uac8c \uc801\uc751\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c \ubcf4\ub2e4 \uc790\uc5f0\uc2a4\ub7ec\uc6b4 \ub300\ud654\ub97c \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\uc77c\ubd80 \ucc57\ubd07\uc740 \uc74c\uc131 \uc778\uc2dd \uc2dc\uc2a4\ud15c\uc744 \uc0ac\uc6a9\ud558\uc5ec IVR \uc811\uadfc \ubc29\uc2dd\uc744 \ud655\uc7a5\ud569\ub2c8\ub2e4.\n\uc608\ub97c \ub4e4\uc5b4, \ub9ac\ubc84\ud2f0 \ubba4\ucd94\uc5bc \uc778\uc288\uc5b4\ub7f0\uc2a4(Liberty Mutual Insurance)\ub294 \uc544\ub9c8\uc874\uc758 \uc54c\ub809\uc0ac(Alexa)\uc640 \uc5f0\ub3d9\ub418\ub294 \uc74c\uc131 \uc81c\uc5b4 \ucc57\ubd07\uc744 \uc81c\uacf5\ud55c\ub2e4\uace0 \ub9ac\ubc84\ud2f0 \ubba4\ucd94\uc5bc \uc778\uc288\uc5b4\ub7f0\uc2a4(Liberty Mutual Insurance)\uc758 \ubd80\uc0ac\uc7a5 \uc81c\uc784\uc2a4 \ub9e5\ud53c(James MacPhee<\/a>)\ub294 \ub9d0\ud55c\ub2e4.\n\ubcf4\ud5d8 \uace0\uac1d\uc740 \ubcf4\uc7a5\uc744 \uac31\uc2e0\ud558\uac70\ub098 \uad6c\ub450\ub85c \uccad\uad6c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uc774 \ud504\ub85c\uc138\uc2a4\ub97c \ud1b5\ud574 Liberty Mutual\uc740 \uc77c\uc0c1\uc801\uc778 \uace0\uac1d \uc694\uad6c \uc0ac\ud56d\uc744 \ubcf4\ub2e4 \ud6a8\uc728\uc801\uc73c\ub85c \ud574\uacb0\ud558\uace0 \ub354 \ubcf5\uc7a1\ud55c \ubb38\uc81c\uc5d0 \ub300\ud55c \uc778\uac04 \uace0\uac1d \uc11c\ube44\uc2a4 \uc9c1\uc6d0\uc758 \uc8fc\uc758\ub97c \uc808\uc57d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\uc54c\ub809\uc0b0\ub354 \ud551\ucee4(Alexander Pinker<\/a>)\ub294 \ucc57\ubd07 \ub274\uc2a4 \ub370\uc77c\ub9ac(Chatbot News Daily)\uc5d0\uc11c “\uc2dc\uc2a4\ud15c\uc758 \uc778\uacf5 \uc9c0\ub2a5\uc744 \ud1b5\ud574 \uc798 \ud504\ub85c\uadf8\ub798\ubc0d\ub41c \ubd07\uc774 \ud328\ud134\uc744 \uc778\uc2dd\ud558\uace0 \ud2b9\uc815 \ub2e8\uc5b4, \uad6c\ubb38 \ub610\ub294 \uae30\ud0c0 \uc790\uadf9\uc5d0 \uc758\ud574 \ucd09\ubc1c\ub420 \ub54c \uad00\ub828 \ud589\ub3d9\uc744 \ubc18\ubcf5\ud560 \uc218 \uc788\ub2e4”\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n

\uc774 \uc778\ud130\ud398\uc774\uc2a4\ub97c \ud1b5\ud574 \uace0\uac1d\uc740 \ubcf4\ud5d8\uc5d0 \uac00\uc785\ud558\uac70\ub098 \ubcf4\ud5d8\uae08\uc744 \uccad\uad6c\ud560 \ub54c \uc815\ubcf4\ub97c \ub354 \uc27d\uac8c \uc81c\uacf5\ud560 \uc218 \uc788\ub2e4\uace0 PropertyCasualty360\uc758 Fazi Zand<\/a> \ub294 \ub9d0\ud569\ub2c8\ub2e4.\n\uc815\ubcf4\ub294 \ub300\ud654\uc758 \ud615\ud0dc\ub85c \uad50\ud658\ub418\uae30 \ub54c\ubb38\uc5d0 \uc591\uc2dd\uc744 \uc791\uc131\ud558\ub294 \uac83\ubcf4\ub2e4 \ud504\ub85c\uc138\uc2a4\uac00 \ub354 \uac04\ub2e8\ud558\uace0 \uc9c0\ub8e8\ud558\uac8c \ub290\uaef4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uc798 \ud504\ub85c\uadf8\ub798\ubc0d\ub41c \ucc57\ubd07\uc740 \uc791\uc5c5\uc5d0 \ud544\uc694\ud55c \uc815\ubcf4\ub97c \uc5f0\ub9c8\ud558\uc5ec \ud544\uc694\ud55c \uc815\ubcf4\ub9cc \uc218\uc9d1\ud558\uace0 \uc0ac\uc6a9\uc790\uc758 \uc0c1\ud638 \uc791\uc6a9\uc744 \ub2e8\ucd95\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\"\"<\/figure>\n\n

\ucc57\ubd07\uc774 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \ubcc0\uacbd\ud560 \uc218 \uc788\uc2b5\ub2c8\uae4c?<\/h2>\n\n

\ud604\uc7ac AI \uc9c0\uc6d0 \ubcf4\ud5d8 \ucc57\ubd07\uc740 \uace0\uac1d\uacfc \uae30\uc5c5\uc744 \uc5f0\uacb0\ud558\uace0 \ubcf4\ud5d8\uc0ac\uac00 \uc815\ubcf4\ub97c \ubcf4\ub2e4 \ud6a8\uc728\uc801\uc73c\ub85c \uc218\uc9d1\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uae30\uc220\uc740 \uc544\uc9c1 \ub3c5\uc790\uc801\uc73c\ub85c \uc124 \uc900\ube44\uac00 \ub418\uc9c0 \uc54a\uc558\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\uc624\ub298\ub0a0\uc758 \ucc57\ubd07\uc744 \uc8fc\ub3c4\ud558\ub294 \uc778\uacf5 \uc9c0\ub2a5\uacfc \uc790\uc5f0\uc5b4 \ucc98\ub9ac\ub294 \uc544\uc9c1 \uac1c\ubc1c \uc911\uc785\ub2c8\ub2e4.\n\uc2e0\uc911\ud55c \uac1c\ubc1c\uacfc \ubaa8\ub2c8\ud130\ub9c1\uc774 \uc5c6\uc73c\uba74 \ubd07\uc740 \uace0\uac1d \uacbd\ud5d8\uc5d0 \ub4dd\ubcf4\ub2e4 \uc2e4\uc774 \ub354 \ub9ce\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

“\ucc57\ubd07\uc774\ub098 \uae30\ud0c0 \uc790\ub3d9\ud654\uac00 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \uc644\uc804\ud788 \ud574\uacb0\ud560 \uc218 \uc5c6\ub294 \uacbd\uc6b0 \ube0c\ub79c\ub4dc\uac00 \ucc28\uac11\uace0 \ube44\uc778\uac04\uc801\uc73c\ub85c \ubcf4\uc774\uac8c \ub418\uc5b4 \uace0\uac1d\uc774 \ube0c\ub79c\ub4dc \uce5c\ubc00\uac10\uc5d0 \uc758\ubb38\uc744 \ud488\uac8c \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4”\ub77c\uace0 LiveWorld\uc758 \ub9c8\ucf00\ud305 \ubd80\uc0ac\uc7a5\uc778 Jason Kapler<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n

\ucc57\ubd07\uc740 \ub610\ud55c \uc0ac\uc6a9\uc790\uac00 \ucffc\ub9ac\ub97c \ud45c\ud604\ud558\ub294 \ub2e4\uc591\ud55c \ubc29\uc2dd\uc5d0 \uc801\uc751\ud560 \uc218 \uc5c6\uc5c8\ub358 \ucd08\uae30 \ubaa8\ub378 \ub355\ubd84\uc5d0 \uc18c\ube44\uc790\ub4e4 \uc0ac\uc774\uc5d0\uc11c \ud5d8\ub09c\ud55c \ucd9c\ubc1c\uc744 \ud588\uc2b5\ub2c8\ub2e4.\n\ub354 \uc0c8\ub86d\uace0 \uc801\uc751\ub825\uc774 \ub6f0\uc5b4\ub09c \ucc57\ubd07\uc740 \uc774\uc804 \ucc57\ubd07\uc5d0 \uc624\ub7ab\ub3d9\uc548 \uc88c\uc808\uac10\uc744 \ub290\uaf08\ub358 \uc0ac\uc6a9\uc790\ub4e4\uc758 \ud638\uc758\ub97c \ub418\ucc3e\uae30 \uc704\ud574 \uc5ec\uc804\ud788 \ub178\ub825\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\ub2e4\ud589\ud788 AI\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07\uc744 \uac1c\uc120\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \ub2e4\uc591\ud55c \ubc29\ubc95\uc73c\ub85c \ud65c\uc6a9\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4.\n\uc608\ub97c \ub4e4\uc5b4, \uba87\uba87 \ud68c\uc0ac\ub294 \uace0\uac1d\uc758 \ubaa9\uc18c\ub9ac \ud1a4, \ub9d0\ud22c \ubc0f \uae30\ud0c0 \uc694\uc778\uc744 \uad6c\ubb38 \ubd84\uc11d\ud558\uc5ec \uace0\uac1d\uc758 \uc2ec\ub9ac \uc0c1\ud0dc\ub97c \ud30c\uc545\ud558\ub294 AI \uae30\ubc18 \uc2dc\uc2a4\ud15c\uc744 \ub9cc\ub4dc\ub294 \ub370 \uc9d1\uc911\ud558\uace0 \uc788\ub2e4\uace0 PropertyCasualty360 \uc791\uac00 Joe Dysart<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4.\n\uc774\ub7ec\ud55c \ub3c4\uad6c\ub97c \ucc57\ubd07\uacfc \ud1b5\ud569\ud558\uba74 \ubd07\uc774 \uc778\uac04 \uc0ac\uc6a9\uc790\ub97c \ub354 \uc798 \uc774\ud574\ud558\uace0 \uc720\uc6a9\ud55c \ubc29\uc2dd\uc73c\ub85c \uc751\ub2f5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\"\"<\/figure>\n\n

\ucc57\ubd07\uacfc \ubcf4\ud5d8 \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \ubbf8\ub798<\/h2>\n\n

\ucc57\ubd07\uc774 \uacc4\uc18d \uac1c\uc120\ub428\uc5d0 \ub530\ub77c \ub370\uc774\ud130 \uc9d1\uc57d\uc801\uc778 \ubcf4\ud5d8 \uc0b0\uc5c5\uc5d0\uc11c \ubc88\ucc3d\ud560 \uac00\ub2a5\uc131\uc774 \ub192\uc73c\uba70, \ud328\ud134\uc744 \ud30c\uc545\ud558\uace0 \uc815\ubcf4\ub97c \uc0c1\ud638 \ucc38\uc870\ud558\ub294 \ub2a5\ub825\uc744 \ud1b5\ud574 \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uacb0\uc815\uc744 \uc2e0\uc18d\ud558\uac8c \ub0b4\ub9b4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uc5ec\uae30\uc5d0\uc11c \ucc57\ubd07\uc740 \uc5ec\ub7ec \uac00\uc9c0 \ubc29\ubc95\uc73c\ub85c \uace0\uac1d \uc11c\ube44\uc2a4 \uacbd\ud5d8\uc744 \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\uc774\ud574\uc640 \uc2e0\ub8b0 \uac15\ud654<\/h3>\n\n

\ubcf4\ud5d8\uc740 \ubcf5\uc7a1\ud55c \uc8fc\uc81c\uc774\uba70 \ub9ce\uc740 \uace0\uac1d\uc774 \ud63c\ub780\uc2a4\ub7ec\uc6cc\ud569\ub2c8\ub2e4.\n\ubcf4\ud5d8 \uace0\uac1d\uc758 72%\ub294 \ubcf4\ud5d8 \uc804\ubb38 \uc6a9\uc5b4\ub97c \uad6c\ubb38 \ubd84\uc11d\ud558\uae30 \uc5b4\ub835\ub2e4\uace0 YouGov\uc758 \ub370\uc774\ud130 \uc800\ub110\ub9ac\uc2a4\ud2b8\uc778 Paul Hiebert<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n

\ubcf4\ud5d8 \uace0\uac1d\ub4e4 \uc0ac\uc774\uc5d0\uc11c\ub3c4 \uc2e0\ub8b0\ub3c4\uac00 \ub0ae\uc740\ub370, \uadf8 \uc8fc\ub41c \uc774\uc720\ub294 \uace0\uac1d\ub4e4\uc774 \ud63c\ub780\uc2a4\ub7ec\uc6b4 \uc5b8\uc5b4\ub97c \ud22c\uba85\uc131 \ubd80\uc871\uacfc \uc5f0\uad00 \uc9d3\uae30 \ub54c\ubb38\uc774\ub77c\uace0 Zevik Farkash<\/a> \ub294 Chatbots Magazine\uc5d0\uc11c \ub9d0\ud569\ub2c8\ub2e4.\n\ubcf4\ud5d8 \ucc57\ubd07\uc740 \uc9c8\ubb38\uc5d0 \ub2f5\ubcc0\ud558\uac70\ub098 \uc815\ucc45\uc758 \ud575\uc2ec \uc0ac\ud56d\uc744 \uba85\ud655\ud788 \ud568\uc73c\ub85c\uc368 \uc2e0\ub8b0\ub97c \uad6c\ucd95\ud558\uace0 \uace0\uac1d \uc774\ud574\ub97c \ub192\uc774\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\ub610\ud55c \ucc57\ubd07\uc740 \uace0\uac1d\uc774 \ubcf4\ud5d8\uc758 \uac00\uce58\ub97c \uc774\ud574\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc73c\uba70, \uc774\ub294 \uad6c\ub9e4 \ub610\ub294 \uac31\uc2e0\uc744 \uc7a5\ub824\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\ub9ce\uc740 \uace0\uac1d\ub4e4\uc774 \uc6f9\uc0ac\uc774\ud2b8\ub97c \ud0d0\uc0c9\ud558\ub294 \ub300\uc2e0 \ucc57\ubd07\uc744 \ud1b5\ud574 \ubcf4\ud5d8 \ud68c\uc0ac\uc640 \uc0c1\ud638 \uc791\uc6a9\ud558\uae30\ub97c \uc120\ud0dd\ud55c\ub2e4\uace0 JRNY\uc758 \ub9c8\ucf00\ud305 \ucc45\uc784\uc790\uc778 Bindy Egden<\/a>\uc740 \ub367\ubd99\uc785\ub2c8\ub2e4.\n\ucc57\ubd07\uc774 \uc7a0\uc7ac \uace0\uac1d\uc758 \uccab \ubc88\uc9f8 \ubaa9\uc801\uc9c0\uc77c \ub54c \ubd07\uc740 \uc989\uc2dc \uac00\uce58\ub97c \uc785\uc99d\ud558\uace0 \uc2e0\ub8b0\ub97c \uad6c\ucd95\ud560 \uc218 \uc788\ub294 \uae30\ud68c\ub97c \uac16\uac8c \ub429\ub2c8\ub2e4. <\/p>\n\n

\ud14c\uc77c\ub7ec\ub9c1 \uc815\ubcf4<\/h3>\n\n

\ud604\uc7ac \ub300\ubd80\ubd84\uc758 \ucc57\ubd07\uc740 \uc81c\ud55c\ub41c \ubc94\uc704\uc758 \ub300\ud654\ub9cc \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\ubcf4\ud5d8 \ud68c\uc0ac\uac00 \uc774\ub7ec\ud55c \ud2b9\uc131\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \ud55c \uac00\uc9c0 \ubc29\ubc95\uc740 \ub2e4\uc591\ud55c \uace0\uac1d \uc138\uadf8\uba3c\ud2b8 \ub610\ub294 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub300\ud574 \ub2e4\uc591\ud55c \ucc57\ubd07\uc744 \ub9cc\ub4dc\ub294 \uac83\uc785\ub2c8\ub2e4. <\/p>\n\n

\uc608\ub97c \ub4e4\uc5b4, 2018\ub144 5\uc6d4 Allstate\ub294 Allstate Business Insurance Expert(ABIE)\ub97c \ucd9c\uc2dc\ud588\uc2b5\ub2c8\ub2e4.\nABIE\ub294 \uc18c\uc0c1\uacf5\uc778\uacfc \ub300\ud654\ub97c \ub098\ub20c \uc218 \uc788\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc73c\uba70, \uc18c\uc0c1\uacf5\uc778\ub4e4\uc740 \ub300\ud654\uc5d0 \ud2b9\uc815 \uc9c0\uc2dd\uacfc \uc815\ubcf4\ub97c \uc81c\uacf5\ud55c\ub2e4\uace0 Allstate Business Insurance\uc758 \uc0ac\uc7a5\uc778 Mike Barton<\/a>\uc740 \uc124\uba85\ud569\ub2c8\ub2e4.\nABIE\ub294 \uc911\uc18c\uae30\uc5c5 \uad00\ub828 \uc9c8\ubb38\uc5d0 \ub2f5\ud558\uace0 \uc911\uc18c\uae30\uc5c5 \ubcf4\ud5d8 \uace0\uac1d\uacfc Allstate \uc5d0\uc774\uc804\ud2b8 \uac04\uc758 \uad00\uacc4\ub97c \ucd09\uc9c4\ud558\uae30 \uc704\ud574 \ud2b9\ubcc4\ud788 \uace0\uc548\ub418\uc5c8\ub2e4\uace0 Barton\uc740 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n

\ucc57\ubd07\uc774 \uc2e4\uc81c \ubcf4\ud5d8 \uc804\ubb38\uac00\uc5d0\uac8c \ub300\ud654\ub97c \ub118\uaca8\uc904 \ub54c\ub97c \uac10\uc9c0\ud558\ub3c4\ub85d \ud504\ub85c\uadf8\ub798\ubc0d\ud560 \uc218 \uc788\ub294 \uac83\ucc98\ub7fc, \ub300\ud654\ub97c \ub2e4\ub978 \ucc57\ubd07\uc5d0\uac8c \uc804\ub2ec\ud560 \ub54c\ub97c \uac10\uc9c0\ud558\ub3c4\ub85d \ud504\ub85c\uadf8\ub798\ubc0d\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.\n\uc608\ub97c \ub4e4\uc5b4, ABIE\uc640 \uac19\uc740 \uc18c\uaddc\ubaa8 \ube44\uc988\ub2c8\uc2a4 \ucc57\ubd07\uc5d0 \ub85c\uadf8\uc778\ud55c \uc0ac\uc6a9\uc790\uac00 \uac1c\uc778 \uc790\ub3d9\ucc28 \ubcf4\ud5d8\uc5d0 \ub300\ud574 \ubb38\uc758\ud558\uba74 \uc0c8\ub85c\uc6b4 \uc790\ub3d9\ucc28 \ubcf4\ud5d8 \uc815\ucc45\uc744 \ucc98\ub9ac\ud558\ub294 \ucc57\ubd07\uc73c\ub85c \ub9ac\ub514\ub809\uc158\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\uc2e0\uc18d\ud55c \uccad\uad6c<\/h3>\n\n

P&C \ubcf4\ud5d8\uc758 \uccad\uad6c \ucc98\ub9ac \uc2dc\uac04\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \uba70\uce60 \ub610\ub294 \uba87 \uc8fc \ub2e8\uc704\ub85c \uce21\uc815\ub429\ub2c8\ub2e4.\n2016\ub144 \ub9d0, \ub808\ubaa8\ub124\uc774\ub4dc(Lemonade)\ub294 AI \ucc57\ubd07\uc5d0 \uc81c\ucd9c\ub41c \uccad\uad6c\ub97c \ub2e8 3\ucd08 \ub9cc\uc5d0 \uc885\uacb0\ud558\uc5ec \ud5e4\ub4dc\ub77c\uc778\uc744 \uc7a5\uc2dd\ud588\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\uadf8 3\ucd08 \ub3d9\uc548 AI \uccad\uad6c \ubd07\uc740 \uccad\uad6c\ub97c \uac80\ud1a0\ud558\uace0, \ubcf4\ud5d8 \uc815\ucc45\uc744 \ud655\uc778\ud558\uace0, \uc0ac\uae30 \uc5ec\ubd80\ub97c \ud655\uc778\ud558\uae30 \uc704\ud574 18\uac1c\uc758 \uac1c\ubcc4 \uc54c\uace0\ub9ac\uc998\uc744 \uc2e4\ud589\ud558\uace0, \uccad\uad6c\ub97c \uc2b9\uc778\ud558\uace0, \uc740\ud589\uc5d0 \uc9c0\ubd88 \uc9c0\uce68\uc744 \ubcf4\ub0b4\uace0, \uace0\uac1d\uc5d0\uac8c \uacb0\uacfc\ub97c \uc54c\ub838\uc2b5\ub2c8\ub2e4.<\/p>\n\n

\uc804 \uc138\uacc4\uc801\uc73c\ub85c \uac00\uc7a5 \ube60\ub978 \ubcf4\ud5d8 \uccad\uad6c \ucc98\ub9ac\uc5d0 \ub300\ud55c \uae30\ub85d\uc758 \uc804\ub2f9\uc740 \uc5c6\uc9c0\ub9cc “3,000\ub144 \ubcf4\ud5d8 \uc5ed\uc0ac\uc5d0\uc11c \uc774\uc640 \uac19\uc740 \uc77c\uc774 3\ucd08 \ub9cc\uc5d0 \uc77c\uc5b4\ub09c \uc801\uc740 \uc5c6\uc2b5\ub2c8\ub2e4. \uadf8\ub798\uc11c \uc6b0\ub9ac\ub294 \uadf8 \ud0c0\uc774\ud2c0\uc744 \uc8fc\uc7a5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4”\ub77c\uace0 Lemonade\uc758 CEO\uc774\uc790 \uacf5\ub3d9 \uc124\ub9bd\uc790\uc778 Daniel Schreiber<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n

3\ucd08\ub294 \uac00\uc7a5 \ube60\ub978 \uccad\uad6c \ucc98\ub9ac\ub97c \uc704\ud574 \uadf9\ubcf5\ud558\uae30 \uc5b4\ub824\uc6b4 \ud45c\uc900\uc785\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \ucc57\ubd07\uc740 \ubcf4\ud5d8 \ud68c\uc0ac\uac00 \uba70\uce60\uc774 \uc544\ub2cc \uba87 \ucd08 \ub2e8\uc704\ub85c \uacbd\uc7c1\ud558\ub294 \uac83\uc744 \ub354 \uc27d\uac8c \ub9cc\ub4e4\uace0 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n

\uace0\uac1d \ub9cc\uc871\uc5d0 \uc911\uc810\uc744 \ub461\ub2c8\ub2e4.<\/h2>\n\n

“\uacfc\uac70\uc5d0\ub294 \ub204\uad70\uac00\uac00 \ubcf4\ud5d8 \ud68c\uc0ac\uc640 \uc774\uc57c\uae30\ud558\ub294 \uac83\uc744 \uc88b\uc544\ud55c\ub2e4\uace0 \ub9d0\ud558\ub294 \uac83\uc744 \ub4e3\uc9c0 \ubabb\ud588\uc2b5\ub2c8\ub2e4. \uc774\uc81c \ubcf4\ud5d8 \ucc57\ubd07\uc740 \uc5c5\uacc4\uc758 \ubaa8\uc2b5\uc744 \ubc14\uafc0 \uc218 \uc788\ub294 \ub2a5\ub825\uc744 \uac16\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4”\ub77c\uace0 Snaps\uc758 Rae Steinbach<\/a> \ub294 \uc124\uba85\ud569\ub2c8\ub2e4.<\/p>\n\n

\uace0\uac1d\uc744 \uc9c0\uc6d0\ud558\ub294 \ucc57\ubd07\uc758 \ub2a5\ub825\uc774 \ud5a5\uc0c1\ub428\uc5d0 \ub530\ub77c \uae30\uc220\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \uc758\uacac\uc774 \ub728\uac70\uc6cc\uc84c\uc2b5\ub2c8\ub2e4.\n\ud55c \uc5f0\uad6c\uc5d0\uc11c \uace0\uac1d\uc758 69%\uac00 \ube60\ub974\uace0 \uac04\ub2e8\ud55c \uc9c8\ubb38\uc774 \uc788\uc744 \ub54c \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\ub294 \uac83\uc744 \uc120\ud638\ud55c\ub2e4\uace0 \ub9d0\ud588\ub2e4\uace0 Salesforce\uc758 Mathew Sweezey<\/a> \ub294 \uc9c0\uc801\ud569\ub2c8\ub2e4.\n\ucc57\ubd07\uc758 \uc778\uae30\ub294 \uc5f0\ub839\uc774\ub098 \uc9c0\uc5ed\uc744 \ucd08\uc6d4\ud558\uc5ec \uac70\uc758 \ubaa8\ub4e0 \ubcf4\ud5d8 \uace0\uac1d\uc5d0\uac8c \ub2e4\uac00\uac08 \uc218 \uc788\ub294 \uc720\ub9dd\ud55c \ubc29\ubc95\uc785\ub2c8\ub2e4. <\/p>\n\n

P&C \ubcf4\ud5d8\uc0ac\ub4e4\uc740 \uc190\uc2e4\uc774 \uc99d\uac00\ud558\uace0 \ud655\uc2e0\uacfc \uc2e0\ub8b0\uac00 \ubd80\uc871\ud55c \uc0c1\ud669\uc5d0 \uc9c1\uba74\ud574 \uc788\uc2b5\ub2c8\ub2e4.\n\uac04\uc18c\ud654\ub41c \ub370\uc774\ud130 \uc561\uc138\uc2a4\uc640 \uc801\uc751\ub825 \uc788\ub294 \uc131\uaca9\uc744 \uac16\ucd98 \ucc57\ubd07\uc740 \uc774\ub7ec\ud55c \uaca9\ucc28\ub97c \ud574\uc18c\ud558\uace0 \ubcf4\ud5d8 \uace0\uac1d\uacfc \ub354 \uac15\ub825\ud55c \uad00\uacc4\ub97c \uad6c\ucd95\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. <\/p>\n\n

\uc774\ubbf8\uc9c0 \uc791\uc131\uc790: Antonio Guillem\/\u00a9123RF.com, Antonio Guillem\/\u00a9123RF.com, racorn\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

\uc0b0\uc5c5\uc73c\ub85c\uc11c \ubcf4\ud5d8 \uc5c5\uacc4\ub294 \uc778\uacf5 \uc9c0\ub2a5\uc744 \ubc1c\uc804\uc2dc\ud0a4\ub294 \ub370 \uc55e\uc7a5\uc11c\uace0 \uc788\uc2b5\ub2c8\ub2e4. 2017\ub144 \ubcf4\ud5d8\ud68c\uc0ac\ub4e4\uc740 AI\uc5d0 \uae30\uc5c5\ub2f9 \ud3c9\uade0 1\uc5b5 2,400\ub9cc \ub2ec\ub7ec\ub97c \ud22c\uc790\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ub2e4\ub978 \ubaa8\ub4e0 \uc0b0\uc5c5\uc758 \ud3c9\uade0\ubcf4\ub2e4 5,400\ub9cc \ub2ec\ub7ec \ub354 \ub9ce\ub2e4\uace0 VentureBeat\uc758 Kelsey Down\uc740 \ub9d0\ud569\ub2c8\ub2e4. \ubcf4\ud5d8 \ucc57\ubd07\uc740 AI\uc758 \ud55c \ud615\ud0dc\ub85c, \uc9c1\uc6d0\uc774 \ub2e4\ub978 \uc5c5\ubb34\uc5d0 \ubab0\ub450\ud558\uac70\ub098 \uc0ac\ubb34\uc2e4 \ubc16\uc5d0 \uc788\uc744 \ub54c\uc5d0\ub3c4 \uae30\uc5c5\uc774 \ud56d\uc0c1 \uace0\uac1d\uc5d0\uac8c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ud55c\ub2e4\uace0 DZone\uc758 Silky Sinha […]<\/p>\n","protected":false},"featured_media":5597,"template":"","insight-category":[],"class_list":["post-21314","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight\/21314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/media\/5597"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/media?parent=21314"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight-category?post=21314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}