{"id":20954,"date":"2024-09-30T14:15:12","date_gmt":"2024-09-30T19:15:12","guid":{"rendered":"https:\/\/bolttech.io\/insights\/%ec%a6%89%ea%b0%81%ec%a0%81%ec%9d%b8-%eb%b3%b4%ed%97%98-%ea%b1%b0%eb%9e%98%ec%97%90-%eb%8c%80%ed%95%9c-%ea%b3%a0%ea%b0%9d%ec%9d%98-%ec%9a%94%ea%b5%ac%eb%a5%bc-%ec%b6%a9%ec%a1%b1%ed%95%98%eb%8a%94\/"},"modified":"2024-09-30T14:15:15","modified_gmt":"2024-09-30T19:15:15","slug":"%ec%a6%89%ea%b0%81%ec%a0%81%ec%9d%b8-%eb%b3%b4%ed%97%98-%ea%b1%b0%eb%9e%98%ec%97%90-%eb%8c%80%ed%95%9c-%ea%b3%a0%ea%b0%9d%ec%9d%98-%ec%9a%94%ea%b5%ac%eb%a5%bc-%ec%b6%a9%ec%a1%b1%ed%95%98%eb%8a%94","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/ko\/insights\/%ec%a6%89%ea%b0%81%ec%a0%81%ec%9d%b8-%eb%b3%b4%ed%97%98-%ea%b1%b0%eb%9e%98%ec%97%90-%eb%8c%80%ed%95%9c-%ea%b3%a0%ea%b0%9d%ec%9d%98-%ec%9a%94%ea%b5%ac%eb%a5%bc-%ec%b6%a9%ec%a1%b1%ed%95%98%eb%8a%94\/","title":{"rendered":"\uc989\uac01\uc801\uc778 \ubcf4\ud5d8 \uac70\ub798\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ucda9\uc871\ud558\ub294 \ubc29\ubc95"},"content":{"rendered":"\n<p>\uc624\ub298\ub0a0\uc758 \uace0\uac1d\uc740 \ud56d\uc0c1 \uc5f0\uacb0\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.\n\uadf8\ub4e4\uc740 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \uad11\ubc94\uc704\ud55c \uc77c\uc0c1 \uc5c5\ubb34\ub97c \uc218\ud589\ud558\uba70 \uc628\ub77c\uc778 \uc778\ud130\ud398\uc774\uc2a4\uc5d0 \ub300\ud55c \ub192\uc740 \uae30\uc900\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>SuperOffice\uc758 \ucd5c\uace0 \ub9c8\ucf00\ud305 \ucc45\uc784\uc790\uc778 <a href=\"https:\/\/www.superoffice.com\/blog\/digital-transformation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jennifer Lund<\/a>\ub294 &#8220;\ucd5c\uc2e0 \uae30\uc220\uc744 \uc0ac\uc6a9\ud568\uc73c\ub85c\uc368 \uc5bb\uc744 \uc218 \uc788\ub294 \uae30\ud68c \ub54c\ubb38\uc5d0 \uace0\uac1d\ub4e4\uc740 \ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8\uc744 \uba3c\uc800 \uae30\uc900\uc73c\ub85c \uc870\uc9c1\uc744 \ud3c9\uac00\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.<\/p>\n\n<p>\uc774\ub294 \ubcf4\ud5d8 \ud68c\uc0ac\uac00 \ube60\ub974\uace0 \ub9c8\ucc30 \uc5c6\ub294 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc5d0 \ub530\ub77c \ud3c9\uac00\ub418\ub294 \uacbd\uc6b0\uac00 \uc810\uc810 \ub354 \ub9ce\uc544\uc9c0\uace0 \uc788\uc74c\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4.\n\ud2b9\ud788, \uace0\uac1d\ub4e4\uc740 \uc989\uac01\uc801\uc778 \uacac\uc801, \uc989\uac01\uc801\uc778 \ubcf4\ud5d8 \uad6c\ub9e4, \uc8fc\ud0dd \ubc0f \uc790\ub3d9\ucc28 \ubcf4\ud5d8\uc5d0 \ub300\ud55c \uc6d0\uc2a4\ud1b1 \uc1fc\ud551\uc758 \uc138 \uac00\uc9c0 \uc601\uc5ed\uc5d0 \uc9d1\uc911\ud558\ub294 \uacbd\ud5a5\uc774 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<h2 class=\"wp-block-heading\">\uc2e0\uc18d\ud55c \uacac\uc801 \uc81c\uacf5<\/h2>\n\n<p>\uc624\ub298\ub0a0\uc758 \ubcf4\ud5d8 \uace0\uac1d\uc740 \uacbd\uc7c1 \ubcf4\ud5d8\uc0ac\uc758 \uacac\uc801\uc744 \ube60\ub974\uace0 \uc27d\uac8c \ubc1b\uace0 \ube44\uad50\ud560 \uc218 \uc788\uae30\ub97c \uae30\ub300\ud569\ub2c8\ub2e4.\n\ubcf4\ud5d8\uc0ac\uac00 \uc774 \ud504\ub85c\uc138\uc2a4\ub97c \ubc29\ud574\ud558\ub294 \ubaa8\ub4e0 \uc7a5\uc560\ubb3c\uc740 \uc989\uac01\uc801\uc778 \ubcf4\ud5d8 \uac70\ub798\uc758 \uc644\ub8cc\ub97c \ubc29\ud574\ud558\uc5ec \uace0\uac1d\uc774 \ub4f1\uc744 \ub3cc\ub9b4 \uac00\ub2a5\uc131\uc744 \ub192\uc785\ub2c8\ub2e4. <\/p>\n\n<p>\uc989\uc11d \uacac\uc801\uc5d0 \ub300\ud55c \ub7ec\uc2dc\ub294 1994\ub144 \ucd08\uc5d0 \uc804\ud654\ub85c, 1996\ub144 \ucd08\uc5d0 \uc628\ub77c\uc778\uc73c\ub85c \ube44\uad50 \uacac\uc801\uc744 \uc81c\uacf5\ud55c <a href=\"https:\/\/www.progressive.com\/about\/firsts\/\" target=\"_blank\" rel=\"noreferrer noopener\">Progressive<\/a>\uc5d0\uc11c \uc2dc\uc791\ub418\uc5c8\uc2b5\ub2c8\ub2e4.\n2002\ub144\uc5d0 \uc774\ub974\ub7ec \uc774 \ud68c\uc0ac\ub294 \uace0\uac1d\uc5d0\uac8c \uc2e4\uc2dc\uac04 \ube44\uad50 \uc694\uc728\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc73c\ub85c \uc804\ud658\ud558\uc5ec \uace0\uac1d\uc774 \ud504\ub85c\uadf8\ub808\uc2dc\ube0c\uc640 \ub2e4\ub978 \ubbf8\uad6d \ucd5c\uace0\uc758 \uc790\ub3d9\ucc28 \ubcf4\ud5d8 \ud68c\uc0ac\uc5d0 \uc9c0\ucd9c\ud560 \uac00\ub2a5\uc131\uc774 \uc788\ub294 \uae08\uc561\uc744 \ubcf4\uc5ec\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>\uc624\ub298\ub0a0 \ud504\ub85c\uadf8\ub808\uc2dc\ube0c\uc758 \uc774\ub984\uc740 \uc2e4\uc2dc\uac04 \uc694\uae08 \ube44\uad50\uc640 \uc0ac\uc2e4\uc0c1 \ub3d9\uc758\uc5b4\uc785\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \ud504\ub85c\uadf8\ub808\uc2dc\ube0c\ub294 \ubaa8\ub4e0 \ubcf4\ud5d8 \ud68c\uc0ac \ub610\ub294 \ubaa8\ub4e0 \uc720\ud615\uc758 \ubcf4\uc7a5\uc5d0 \ub300\ud55c \ubcf4\ud5d8\ub8cc\ub97c \ube44\uad50\ud558\uc9c0 \uc54a\uc73c\uba70, \uc774\ub7ec\ud55c \ube44\uad50\ub294 \uc18c\ube44\uc790\uc758 \uc18d\ub3c4\uc5d0 \ub300\ud55c \uc694\uad6c\uc758 \uc774\uba74, \uc989 \uc591\uc9c8\uc758 \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uc694\uad6c\ub97c \uace0\ub824\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>&#8220;\uc624\ub298\ub0a0 \ub290\ub9b0 \uc801\uc7ac \uc2dc\uac04, \ub2f9\uc77c \ubc30\uc1a1 \uc9c0\uc5f0 \ub610\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \uc751\ub2f5 \uc2e4\ud328\ub97c \uacbd\ud5d8\ud558\ub294 \uace0\uac1d\uc740 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc808\ub300\uc801\uc778 \ud63c\ub780\uc744 \ucd08\ub798\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4&#8221;\ub77c\uace0 Forbes\uc758 <a href=\"https:\/\/www.forbes.com\/sites\/bradbirnbaum\/2019\/07\/10\/great-expectations-what-businesses-need-to-know-about-customer-service-in-the-on-demand-economy\/#1662cb0138b8\" target=\"_blank\" rel=\"noreferrer noopener\">Brad Birnbaum<\/a> \uc740 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n<p>\uace0\uac1d\uc740 \uc18d\ub3c4\ub97c \uc6d0\ud558\uc9c0\ub9cc \ud488\uc9c8\uacfc \ud568\uaed8 \uc18d\ub3c4\ub97c \uc6d0\ud569\ub2c8\ub2e4.\n&#8220;\uace0\uac1d\ub4e4\uc740 \ube0c\ub79c\ub4dc\ub97c \ud3ec\uae30\ud558\ub294 \uac00\uc7a5 \ud070 \uc774\uc720\ub85c &#8216;\ub290\ub9b0 \uc11c\ube44\uc2a4&#8217;\uc640 &#8216;\uac00\uaca9&#8217;\ubcf4\ub2e4 &#8216;\ubb34\ub840\ud558\uace0 \uc131\uae09\ud55c&#8217; \uc11c\ube44\uc2a4\ub97c \uaf3d\uc558\uc2b5\ub2c8\ub2e4&#8221;\ub77c\uace0 SuperOffice\uc758 \ub514\uc9c0\ud138 \ub9c8\ucf00\ud305 \uad00\ub9ac\uc790\uc778 <a href=\"https:\/\/www.superoffice.com\/blog\/what-customers-want-you-to-know-about-them\/\" target=\"_blank\" rel=\"noreferrer noopener\">Steven MacDonald<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\uace0\uac1d\ub4e4\uc740 \uc608\uc678\uc801\uc73c\ub85c \uc88b\ub4e0 \ub098\uc058\ub4e0 \ud3c9\ubc94\ud55c \uc11c\ube44\uc2a4\ubcf4\ub2e4 \ud0c1\uc6d4\ud55c \uc11c\ube44\uc2a4\ub97c \ub354 \uc798 \uae30\uc5b5\ud55c\ub2e4\uace0 \ub9e5\ub3c4\ub110\ub4dc\ub294 \ub9d0\ud55c\ub2e4.\n\ud0c1\uc6d4\ud55c \ud488\uc9c8\uc5d0 \ucd08\uc810\uc744 \ub9de\ucd94\uba74 \ubcf4\ud5d8 \ud68c\uc0ac\ub294 \uc2dc\uac04\uacfc \uace0\uac1d \ud638\uc758\ub97c \ubaa8\ub450 \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"612\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/business-meeting-agreement-1024x612.jpg\" alt=\"\" class=\"wp-image-6495\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/business-meeting-agreement-1024x612.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/business-meeting-agreement-300x179.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/business-meeting-agreement-768x459.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/business-meeting-agreement-1536x917.jpg 1536w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/business-meeting-agreement.jpg 1999w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\uc989\uc11d\uc5d0\uc11c \ubc1c\ud589 \ubc0f \ubc14\uc778\ub529<\/h2>\n\n<p>\uc989\uc11d \ubcf4\ud5d8 \uacac\uc801\uc774 \uc810\uc810 \ubcf4\ud3b8\ud654\ub418\uace0 \uc788\uc9c0\ub9cc \ubcf4\ud5d8 \ud68c\uc0ac\ub294 \uc1fc\ud551\uac1d\uc774 \uc989\uc11d\uc5d0\uc11c \ud65c\uc131 \ubcf4\ud5d8\uc5d0 \uac00\uc785\ud560 \uc218 \uc788\ub3c4\ub85d \ud5c8\uc6a9\ud560 \uac00\ub2a5\uc131\uc774 \uc801\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uc774\ub7ec\ud55c \uc720\ud615\uc758 \uc989\uac01\uc801\uc778 \ubcf4\ud5d8 \uac70\ub798\ub294 \uc815\ud655\ud788 \uace0\uac1d\uc774 \ucc3e\ub294 \uac83\uc785\ub2c8\ub2e4. <\/p>\n\n<p><a href=\"https:\/\/www.bcg.com\/en-us\/industries\/insurance\/customer-centricity-in-insurance.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\ubcf4\uc2a4\ud134 \ucee8\uc124\ud305 \uadf8\ub8f9(Boston Consulting Group<\/a>)\uc758 \uc5f0\uad6c\uc5d0 \ub530\ub974\uba74 \uc790\ub3d9\ucc28 \ubcf4\ud5d8\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \ud3c9\uade0 \uc2e0\uccad\uc740 \uc644\ub8cc\ud558\ub294 \ub370 20\ubd84, \ucc98\ub9ac\ud558\ub294 \ub370 6\uc77c\uc774 \uac78\ub9bd\ub2c8\ub2e4.\n\ub2e4\ub978 \uc720\ud615\uc758 \uc7ac\uc0b0 \ubc0f \uc0c1\ud574 \ubcf4\ud5d8\uc758 \uacbd\uc6b0 \uace0\uac1d\uc740 \uc2e0\uccad\uc11c\uc5d0 8\ubd84\ub9cc \uc18c\ube44\ud558\uc9c0\ub9cc \ub2f5\ubcc0\uc744 \ubc1b\uae30\uae4c\uc9c0 6\uc77c\uc744 \uae30\ub2e4\ub9bd\ub2c8\ub2e4.\n\uace0\uac1d\uc740 \ub354 \uc774\uc0c1 \uadf8 \uae30\ub2e4\ub9bc\uc744 \uacac\ub51c \uc778\ub0b4\uc2ec\uc744 \uac00\uc9c8 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4.  <\/p>\n\n<p>\uc9c0\ub09c \ud55c \ud574 \ub3d9\uc548 \ub9c8\ucc30 \uc5c6\ub294 \uc0c1\uac70\ub798\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \uc694\uad6c\ub294 \ud3ed\ubc1c\uc801\uc73c\ub85c \uc99d\uac00\ud588\uc2b5\ub2c8\ub2e4.\n\uc628\ub77c\uc778\uc73c\ub85c \uc8fc\ubb38\ud558\uc5ec \ucee4\ud53c\ub098 \ud53c\uc790\ub97c \uba39\uc744 \uc218 \uc788\ub294 \uace0\uac1d\uc740 \uc774\uc81c \ub2e4\ub978 \uc81c\ud488\uc5d0\uc11c\ub3c4 \ub3d9\uc77c\ud55c \uc791\uc5c5\uc744 \uc218\ud589\ud560 \uc218 \uc788\uae30\ub97c \uae30\ub300\ud55c\ub2e4\uace0 GetElastic\uc758 <a href=\"https:\/\/www.getelastic.com\/frictionless-commerce-the-future-of-customer-experience-is-seamless\" target=\"_blank\" rel=\"noreferrer noopener\">Darin Archer<\/a> \ub294 \ub9d0\ud569\ub2c8\ub2e4.\nApple Pay\uc640 \uac19\uc740 \uc11c\ube44\uc2a4\ub85c \uc778\ud574 \uc6d0\ud65c\ud55c \uacb0\uc81c \uc635\uc158\uc5d0 \ub300\ud55c \uc218\uc694\ub3c4 \uc99d\uac00\ud588\uc2b5\ub2c8\ub2e4.  <\/p>\n\n<p>\ub3d9\uc2dc\uc5d0 \uc628\ub77c\uc778 \uc18c\ub9e4\uc5c5\uccb4\uc758 \ub354 \ube60\ub978 \ubc30\uc1a1\uc5d0 \ub300\ud55c \uc57d\uc18d\uc73c\ub85c \uc778\ud574 \uace0\uac1d\uc740 \uc8fc\ubb38 \ud6c4 \ud558\ub8e8\ub098 \uc774\ud2c0 \uc774\ub0b4\uc5d0 \uad6c\ub9e4\ud55c \uc81c\ud488\uc744 \ubc1b\uc744 \uc218 \uc788\uc744 \uac83\uc774\ub77c\ub294 \uae30\ub300\ub97c \uac16\uac8c \ub418\uc5c8\ub2e4\uace0 \ud0dd\ubc30 \uc11c\ube44\uc2a4 \uc5c5\uccb4\uc778 Need It Now\uc758 <a href=\"http:\/\/www.nindelivers.com\/customer-service-delivered-how-retailers-delivery-service-impacts-consumer-behavior\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lisa Bevan<\/a> \uc740 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n<p>\uace0\uac1d\uc740 \uc720\ud615 \ud488\ubaa9\uc744 \uad6c\ub9e4\ud560 \ub54c \uba70\uce60\uc758 \uae30\ub2e4\ub9bc\uc744 \uacac\ub51c \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \ubcf4\ud5d8\uacfc \uac19\uc740 \ubb34\ud615\uc758 \uc81c\ud488\uc778 \uacbd\uc6b0 \uace0\uac1d\uc740 \uc804\uc790\ucc45\uc774\ub098 \ube44\ub514\uc624 \uac8c\uc784\uacfc \uac19\uc740 \ub2e4\ub978 \ubb34\ud615\uc758 \uc628\ub77c\uc778 \uad6c\ub9e4\uc640 \ud568\uaed8 \ubd84\ub958\ud558\ub294 \uacbd\ud5a5\uc774 \uc788\uc2b5\ub2c8\ub2e4.\n\uace0\uac1d\uc5d0\uac8c\ub294 \ubcf4\ud5d8 \uc99d\uad8c \ubb38\uc11c\ub97c \ub2e4\uc6b4\ub85c\ub4dc\ud558\ub294 \ub370 \uac78\ub9ac\ub294 \uc2dc\uac04 \ub3d9\uc548 \ubcf4\ud5d8\uc744 \ubcf4\uc7a5\ud558\uc9c0 \uc54a\ub294 \ubcf4\ud5d8 \uc99d\uad8c\uc740 \ub108\ubb34 \ub290\ub9bd\ub2c8\ub2e4.  <\/p>\n\n<p>\ub290\ub9b0 \uc751\ub2f5\uc740 \ub610\ud55c \ubcf4\ud5d8 \ud68c\uc0ac\uc5d0 \ub300\ud55c \uace0\uac1d \uc758\uacac\uc744 \ub0ae\ucd9c \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uc608\ub97c \ub4e4\uc5b4, \ub9ce\uc740 \uace0\uac1d\ub4e4\uc740 \ubcf4\ud5d8 \ud68c\uc0ac\uac00 \uccad\uad6c\ub97c \uac70\ubd80\ud558\ub294 \ubc29\ubc95\uc744 \ucc3e\uc544 \ub3c8\uc744 \ubc88\ub2e4\uace0 \ubbff\ub294\ub370, \uc774\ub294 \ub808\ubaa8\ub124\uc774\ub4dc(Lemonade)\uc640 \uac19\uc740 \uc18d\ub3c4\uc5d0 \uc911\uc810\uc744 \ub454 \uc778\uc288\uc5b4\ud14c\ud06c \uc5c5\uccb4\ub4e4\uc774 \ub9c8\ucf00\ud305\uc5d0 \ud65c\uc6a9\ud55c\ub2e4\ub294 \ubbff\uc74c\uc774\ub77c\uace0 \uc778\uc288\uc5b4\ub7f0\uc2a4 \ub108\uc988(Insurance Nerds)\uc758 <a href=\"https:\/\/insnerds.com\/lemonade-hype\/\" target=\"_blank\" rel=\"noreferrer noopener\">\ub2c9 \ub78c\ud30c\ub810\ub9ac(Nick Lamparelli<\/a> )\ub294 \ub9d0\ud569\ub2c8\ub2e4.\n\ubcf4\ud5d8\uc0ac\uac00 \uc2e0\uccad\uc11c \ub610\ub294 \uccad\uad6c\ub97c \uc218\ub77d\ud560\uc9c0 \uc5ec\ubd80\ub97c \uacb0\uc815\ud558\ub294 \ub370 \uba70\uce60\uc774 \uac78\ub9ac\uba74 \ubcf4\ud5d8 \uace0\uac1d\uc740 \ucd5c\uc545\uc758 \uc0c1\ud669\uc744 \uc758\uc2ec\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.  <\/p>\n\n<p>\uc989\uac01\uc801\uc778 \ubcf4\ud5d8 \uac70\ub798\uc5d0 \ub300\ud55c \uc218\uc694\uac00 \uc99d\uac00\ud568\uc5d0 \ub530\ub77c \ubcf4\ud5d8\uc0ac\ub4e4\uc774 \ubcf4\uc7a5\uc744 \uad6c\uc18d\ud558\ub294 \ub370 \uc5ec\uc804\ud788 \uc77c\uc8fc\uc77c \uc774\uc0c1\uc774 \uac78\ub9ac\ub294 \uc774\uc720\ub294 \ubb34\uc5c7\uc785\ub2c8\uae4c?\n\uac00\uc7a5 \uc2dc\uae09\ud55c \uc774\uc720 \uc911 \ud558\ub098\ub294 \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uc778\uc218\uc758 \uc815\ud655\uc131 \uc0ac\uc774\uc5d0\uc11c \uade0\ud615\uc744 \ub9de\ucdb0\uc57c \ud55c\ub2e4\ub294 \uac83\uc774\ub77c\uace0 AURA\uc758 \ube44\uc988\ub2c8\uc2a4 \uac1c\ubc1c \ubd80\uc0ac\uc7a5\uc778 <a href=\"https:\/\/www.rgare.com\/knowledge-center\/media\/articles\/more-than-skin-deep-designing-a-new-business-underwriting-process-to-meet-customer-expectations\" target=\"_blank\" rel=\"noreferrer noopener\">Bruce Bosco<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>&#8220;\ub108\ubb34\ub098 \ub9ce\uc740 \uc6b4\uc1a1\uc5c5\uccb4\ub4e4\uc774 \ud604\ub300\uc758 \uc804\uc790 \ubcf4\ud5d8 \uae30\ub2a5\uc744 \uc798\ubabb \ud310\ub2e8\ud558\ub294 \uce58\uba85\uc801\uc778 \uc2e4\uc218\ub97c \uc800\uc9c0\ub974\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc790\ub3d9\ud654\ub41c \uc5b8\ub354\ub77c\uc774\ud305\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud55c \ud575\uc2ec \uc218\ub2e8\uc774\ub77c\uae30\ubcf4\ub2e4\ub294 \ubc31\uc5d4\ub4dc \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc758 \ub610 \ub2e4\ub978 \ud615\ud0dc\ub85c \uac04\uc8fc\ub418\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4&#8221;\ub77c\uace0 Bosco\ub294 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n<p>\uc628\ub77c\uc778 \ud3ec\ud138\uc774\ub098 \uc6f9 \ubc0f \ubaa8\ubc14\uc77c \ube44\uc988\ub2c8\uc2a4\uc640 \ub9c8\ucc2c\uac00\uc9c0\ub85c \ubcf4\ud5d8 \ud68c\uc0ac\ub294 \uc18d\ub3c4\uc640 \uc815\ud655\uc131 \ud5a5\uc0c1\uc5d0 \ub300\ud55c \uc18c\ube44\uc790\uc758 \uc694\uad6c\ub97c \ucda9\uc871\ud558\uae30 \uc704\ud574 \ubcf4\uc720\ud55c \ub3c4\uad6c\ub97c \ud56d\uc0c1 \ucd5c\uc801\ud654\ud558\uc9c0\ub294 \uc54a\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uace0\uac1d\ub4e4\uc740 \ubcf4\ud5d8 \ud68c\uc0ac\ub4e4\uc774 \ub514\uc9c0\ud138 \ud2b8\ub79c\uc2a4\ud3ec\uba54\uc774\uc158\uc744 \ud1b5\ud574 \ubcf4\ud5d8 \ube44\uc988\ub2c8\uc2a4\ub97c \ub354 \ube60\ub974\uace0 \uc815\ud655\ud558\uac8c \ub9cc\ub4e4 \uc218 \uc788\ub2e4\ub294 \uc0ac\uc2e4\uc744 \uc798 \uc54c\uace0 \uc788\ub294 \uac83\uc73c\ub85c \ubcf4\uc785\ub2c8\ub2e4. <\/p>\n\n<p>Getsafe\uc758 \uc124\ub9bd\uc790 \uacb8 CEO\uc778 <a href=\"https:\/\/www.mobilepaymentstoday.com\/blogs\/why-the-insurance-industry-has-fallen-behind-on-the-digital-highway\/\" target=\"_blank\" rel=\"noreferrer noopener\">Christian Wiens<\/a>\ub294 &#8220;\uc0c8\ub85c\uc6b4 \uae30\uc220\uc758 \uc0ac\uc6a9 \uc7a0\uc7ac\ub825\uc740 \uc5c4\uccad\ub0a9\ub2c8\ub2e4: \ub9ce\uc740 \uace0\uac1d \ubb38\uc758, \uc190\uc0c1 \ubcf4\uace0\uc11c \ub610\ub294 \ub370\uc774\ud130 \ubd84\uc11d\uc774 \uc774\ub860\uc801\uc73c\ub85c \ud45c\uc900\ud654\ub418\uace0 \uc790\ub3d9\ud654\ub420 \uc218 \uc788\uc73c\uba70, \uc774\ub294 \uc9c0\ub2a5\ud615 \uae30\uacc4\ub97c \uc0ac\uc6a9\ud558\uae30 \uc704\ud55c \uc774\uc0c1\uc801\uc778 \uc804\uc81c \uc870\uac74\uc785\ub2c8\ub2e4&#8221;\ub77c\uace0 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n<p>\uace0\uac1d\uc740 \uc624\ub298\ub0a0\uc758 \ub514\uc9c0\ud138 \uae30\uc220\uc774 \uc81c\uacf5\ud574\uc57c \ud558\ub294 \uac83\uc744 \uc6d0\ud569\ub2c8\ub2e4.\n\uc774\ub7ec\ud55c \ub3c4\uad6c\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad6c\ud604\ud558\ub294 \uac83\uc740 \ubcf4\ud5d8 \ud68c\uc0ac\uc758 \ubaab\uc785\ub2c8\ub2e4. <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/remote-work-1024x683.jpg\" alt=\"\" class=\"wp-image-6485\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/remote-work-1024x683.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/remote-work-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/remote-work-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/remote-work-1536x1024.jpg 1536w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/remote-work.jpg 1999w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\uc6d0\uc2a4\ud1b1 \uc1fc\ud551 \uacbd\ud5d8 \ucc3d\ucd9c<\/h2>\n\n<p>\ubcf4\ud5d8\uc740 \ud3b8\ub9ac\ud55c \ub514\uc9c0\ud138 \uc1fc\ud551\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud55c \uacbd\uc7c1\uc5d0\uc11c \ub4a4\ucc98\uc838 \uc788\uc2b5\ub2c8\ub2e4.\n\uac00\ud2b8\ub108\uc758 \uae08\uc735 \uc11c\ube44\uc2a4 \ucc45\uc784\uc790\uc778 <a href=\"https:\/\/finance.yahoo.com\/news\/gartner-says-u-insurance-brands-121500183.html\" target=\"_blank\" rel=\"noreferrer noopener\">\uc5d8\ub9ac\uc790\ubca0\uc2a4 \uc5d8\ub354(Elizabeth Elder<\/a>)\ub294 2019\ub144 \uc804\uccb4 \ubcf4\ud5d8 \ud2b8\ub798\ud53d\uc758 52%\uac00 \ubaa8\ubc14\uc77c\uc5d0\uc11c \ubc1c\uc0dd\ud588\uc9c0\ub9cc, \uc774\ub7ec\ud55c \uc0ac\uc774\ud2b8\uc5d0\ub294 \uace0\uac1d\uc774 \uc694\uad6c\ud558\ub294 \ud575\uc2ec \uae30\ub2a5\uc774 \ubd80\uc871\ud55c \uacbd\uc6b0\uac00 \ub9ce\uc558\ub2e4\uace0 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\uc608\ub97c \ub4e4\uc5b4, \ub9ce\uc740 \ubcf4\ud5d8 \ud68c\uc0ac\uc758 \ub370\uc2a4\ud06c\ud1b1 \uc0ac\uc774\ud2b8\uc5d0\uc11c\ub294 \uace0\uac1d \ub85c\uadf8\uc778 \ubc0f \ud0a4\uc6cc\ub4dc \uac80\uc0c9\uc744 \ud5c8\uc6a9\ud558\uc9c0\ub9cc \ubaa8\ubc14\uc77c \uc0ac\uc774\ud2b8\uc5d0\uc11c\ub294 \ud5c8\uc6a9\ud558\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4.\n\uc5f0\ub77d\ucc98 \uc815\ubcf4 \ubc0f \uae30\ud0c0 \uc911\uc694\ud55c \ud56d\ubaa9\uc774 \ubaa8\ubc14\uc77c \uc0ac\uc774\ud2b8\uc640 \uc571\uc5d0\uc11c \ub204\ub77d\ub418\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc558\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p><a href=\"https:\/\/www.l2inc.com\/research\/insurance-us-2019\" target=\"_blank\" rel=\"noreferrer noopener\">\uac00\ud2b8\ub108 L2 \ub514\uc9c0\ud138 IQ \uc9c0\uc218: \ubbf8\uad6d \ubcf4\ud5d8<\/a> \ubcf4\uace0\uc11c\uc5d0 \ub530\ub974\uba74 2019\ub144 \ubcf4\ud5d8 \uc6f9\uc0ac\uc774\ud2b8\uc758 \ud488\uc9c8\uc774 \uc804\ubc18\uc801\uc73c\ub85c 6% \ud558\ub77d\ud55c \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\uc2b5\ub2c8\ub2e4.<\/p>\n\n<p>\uc628\ub77c\uc778 \ubcf4\ud5d8 \uc1fc\ud551\uc758 \ubd88\uc548\uc815\ud55c \uc0c1\ud669\uc740 \uc989\uac01\uc801\uc778 \ubcf4\ud5d8 \uac70\ub798\ub97c \uc6d0\ud558\ub294 \uace0\uac1d\uc758 \uc695\uad6c\uc640 \uc815\uba74\uc73c\ub85c \ubc30\uce58\ub429\ub2c8\ub2e4.\n\ub610\ud55c \ub2e8\uc77c \ubcf4\ud5d8 \ud68c\uc0ac\uc5d0\uc11c \ud544\uc694\ud55c \ubaa8\ub4e0 \ubcf4\uc7a5\uc5d0 \uac00\uc785\ud558\ub824\ub294 \uace0\uac1d\uc744 \uc720\uce58\ud558\uae30 \uc5b4\ub835\uac8c \ub9cc\ub4ed\ub2c8\ub2e4. <\/p>\n\n<p>\uc6d0\uc2a4\ud1b1 \ubcf4\ud5d8 \uc1fc\ud551\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \uc218\uc694\ub294 \uacc4\uc18d \uc99d\uac00\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.\n\uc608\ub97c \ub4e4\uc5b4, \uc628\ub77c\uc778\uc73c\ub85c \uac1c\uc778 \ubcf4\ud5d8\uc5d0 \uac00\uc785\ud558\ub294 \uc0ac\uc5c5\uc8fc\uc758 70%\ub294 \uc628\ub77c\uc778\uc73c\ub85c\ub3c4 \uc0c1\uc5c5 \ubcf4\ud5d8\uc5d0 \uac00\uc785\ud560 \uc218 \uc788\uae30\ub97c \uc6d0\ud55c\ub2e4\uace0 LexisNexis Risk Solutions\uc758 \uc0c1\uc5c5 \ubcf4\ud5d8 \ub2f4\ub2f9 \ubd80\uc0ac\uc7a5 \uacb8 \ucd1d\uad04 \uad00\ub9ac\uc790\uc778 <a href=\"https:\/\/riskandinsurance.com\/shifting-expectations-in-commercial-insurance\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ernie Feirer<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\uace0\uac1d\ub4e4\uc740 \uc790\uc2e0\uc758 \ub2e4\uc591\ud55c \ubcf4\ud5d8 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub300\ud55c \uc6d0\uc2a4\ud1b1 \uc1fc\ud551\uc744 \uc6d0\ud569\ub2c8\ub2e4.\n\uc561\uc13c\uce04\uc5b4(Accenture)\uc758 <a href=\"https:\/\/www.accenture.com\/us-en\/insights\/financial-services\/financial-services-consumer-study-2019\" target=\"_blank\" rel=\"noreferrer noopener\">2019\ub144 \uae00\ub85c\ubc8c \uae08\uc735 \uc11c\ube44\uc2a4 \uc18c\ube44\uc790 \uc5f0\uad6c\uc5d0<\/a> \ub530\ub974\uba74 \uc790\ub3d9\ucc28 \ubcf4\ud5d8 \uad6c\ub9e4\uc790\uc758 50%\uc640 \uc8fc\ud0dd \uc18c\uc720\uc790\uc758 48%\uac00 \ubcf4\uc7a5\uc744 \uc704\ud55c \uc6d0\uc2a4\ud1b1 \ubcf4\ud5d8 \uc194\ub8e8\uc158\uc744 \uc6d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\uc561\uc13c\uce04\uc5b4(Accenture)\uc758 <a href=\"https:\/\/insuranceblog.accenture.com\/consumers-want-carriers-to-provide-more-than-just-insurance\" target=\"_blank\" rel=\"noreferrer noopener\">\uc7a5 \ud504\ub791\uc218\uc544 \uac00\uc2a4\ud06c(Jean-Fran\u00e7ois Gasc<\/a> )\ub294 \ubcf4\ud5d8\uc0ac\uac00 \ud5a5\uc0c1\ub41c \uc8fc\ud0dd \ubaa8\ub2c8\ud130\ub9c1 \ub610\ub294 \uc790\ub3d9\ucc28 \uad00\ub9ac \uc11c\ube44\uc2a4\uc640 \uac19\uc740 \ubd80\uac00 \uac00\uce58 \uc11c\ube44\uc2a4\uc640 \ud568\uaed8 \ubcf4\uc7a5\uc744 \uc81c\uacf5\ud560 \ub54c \uace0\uac1d\uc758 \ucc38\uc5ec\ub3c4\uac00 \ud6e8\uc52c \ub354 \ub192\ub2e4\uace0 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n<p>\ubc88\ub4e4 \ucee4\ubc84\ub9ac\uc9c0\uc5d0 \ub300\ud55c \uc695\uad6c\ub294 \uc0c8\ub85c\uc6b4 \uac83\uc774 \uc544\ub2d9\ub2c8\ub2e4.\n2007\ub144 \ucd08\ub9cc \ud574\ub3c4 \uace0\uac1d\ub4e4\uc740 \uc8fc\ud0dd\ubcf4\ud5d8\uacfc \uc790\ub3d9\ucc28\ubcf4\ud5d8\uc744 \ud55c\ub370 \ubb36\uc5b4 \uac00\uc785\ud558\uac70\ub098 \uac1c\uc778 \ubcf4\ud5d8\uacfc \uc0c1\uc5c5 \ubcf4\ud5d8\uc5d0 \ubaa8\ub450 \uac00\uc785\ud560 \uc218 \uc788\ub294 \ubcf4\ud5d8\ud68c\uc0ac\ub97c \ucc3e\uace0 \uc788\uc5c8\ub2e4\uace0 \uc2a4\ub9c8\ud2b8 \ube44\uc988\ub2c8\uc2a4(Smart Business)\uc758 <a href=\"http:\/\/www.sbnonline.com\/article\/insurance-one-stop-shopping-the-benefits-of-a-single-insurance-agency\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc5d0\uc774\ubbf8 \ub514\uc2a8(Amy Dison<\/a> )\uc740 \ub9d0\ud55c\ub2e4.\n\ubcf4\ud5d8 \ubc88\ub4e4\ub9c1\uc5d0 \ub300\ud55c \uad00\uc2ec\uc740 \ubcf4\ud5d8\uc758 \ub514\uc9c0\ud138 \ud2b8\ub79c\uc2a4\ud3ec\uba54\uc774\uc158\uacfc \ud568\uaed8 \uc99d\uac00\ud588\uc9c0\ub9cc, \ubcf4\ud5d8 \uc5c5\uacc4\ub294 \uc5ec\uc804\ud788 \uace0\uac1d\uc774 \uc6d0\ud558\ub294 \uc6d0\uc2a4\ud1b1 \uc1fc\ud551 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ub514\uc9c0\ud138 \ub3c4\uad6c\ub97c \ucd5c\uc801\ud654\ud558\uae30 \uc704\ud574 \uace0\uad70\ubd84\ud22c\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.  <\/p>\n\n<p>\ub9c8\uc9c0\ub9c9\uc73c\ub85c, \ubcf4\ud5d8 \uace0\uac1d\uc740 \uace0\ub3c4\ub85c \uac1c\uc778\ud654\ub41c \ub354 \ube60\ub978 \uc11c\ube44\uc2a4\ub97c \uc6d0\ud55c\ub2e4\uace0 Gasc\ub294 \ub9d0\ud569\ub2c8\ub2e4.\n\uc608\ub97c \ub4e4\uc5b4, \ubcf4\ud5d8 \uace0\uac1d\uc758 64%\ub294 \uc2e4\uc81c \uc6b4\uc804 \uc2b5\uad00\uc5d0 \ub9de\ub294 \uc790\ub3d9\ucc28 \ubcf4\ud5d8\ub8cc\ub97c \uc6d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\ube45 \ub370\uc774\ud130\uc640 \uc778\uacf5 \uc9c0\ub2a5 \ubc0f \uba38\uc2e0 \ub7ec\ub2dd\uacfc \uac19\uc740 \ubd84\uc11d \ub3c4\uad6c\ub97c \ud1b5\ud574 \ubcf4\ud5d8 \ud68c\uc0ac\ub294 \uadf8 \uc5b4\ub290 \ub54c\ubcf4\ub2e4 \uac1c\uc778\ud654\ub41c \ubcf4\uc7a5\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uc774 \uc815\ubcf4\ub97c \ud65c\uc6a9\ud558\uae30 \uc704\ud574 \ubcf4\ud5d8\uc0ac\ub294 \ubcf4\ud5d8 \uace0\uac1d\uacfc \uc9c1\uc6d0 \ubaa8\ub450\uac00 \uc6d0\ud65c\ud558\uac8c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ub514\uc9c0\ud138 \uc2dc\uc2a4\ud15c\uc744 \ucd5c\uc801\ud654\ud574\uc57c \ud569\ub2c8\ub2e4. <\/p>\n\n<p>\ub2e4\ud589\ud788\ub3c4 \uace0\uac1d\ub4e4\uc740 \uc5ec\uc804\ud788 \uc790\uc2e0\uc774 \uc0ac\uc6a9\ud558\ub294 \ucc44\ub110\uc5d0 \ub300\ud574 \uc720\uc5f0\ud558\uac8c \ub300\ucc98\ud560 \uc218 \uc788\uc73c\uba70, 66%\ub294 \uc6d0\ud558\ub294 \uc11c\ube44\uc2a4\ub97c \uc989\uc2dc \ubc1b\uc744 \uc218\ub9cc \uc788\ub2e4\uba74 \ub370\uc2a4\ud06c\ud1b1, \ubaa8\ubc14\uc77c, \uc804\ud654 \uc911 \uc5b4\ub5a4 \uac83\uc744 \uc0ac\uc6a9\ud558\ub4e0 \uc0c1\uad00\ud558\uc9c0 \uc54a\ub294\ub2e4\uace0 Accenture\uc5d0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.\n\uc774 \uc218\uce58\ub294 \ubcf4\ud5d8 \ud68c\uc0ac\uac00 \ud558\ub098\uc758 \ubc30\uc1a1 \ucc44\ub110\ubcf4\ub2e4 \ub354 \ube60\ub974\uace0 \uc815\ud655\ud55c \uc11c\ube44\uc2a4\uc5d0 \uc9d1\uc911\ud558\ub294 \uac83\uc774 \uac00\uc7a5 \ud6a8\uacfc\uc801\uc784\uc744 \uc2dc\uc0ac\ud569\ub2c8\ub2e4. <\/p>\n\n<p><em>\uc774\ubbf8\uc9c0 \uc791\uc131\uc790: rido\/\u00a9123RF.com, Edhar Yuralaits\/\u00a9123RF.com, Antonio Guillem\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc624\ub298\ub0a0\uc758 \uace0\uac1d\uc740 \ud56d\uc0c1 \uc5f0\uacb0\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \uad11\ubc94\uc704\ud55c \uc77c\uc0c1 \uc5c5\ubb34\ub97c \uc218\ud589\ud558\uba70 \uc628\ub77c\uc778 \uc778\ud130\ud398\uc774\uc2a4\uc5d0 \ub300\ud55c \ub192\uc740 \uae30\uc900\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. SuperOffice\uc758 \ucd5c\uace0 \ub9c8\ucf00\ud305 \ucc45\uc784\uc790\uc778 Jennifer Lund\ub294 &#8220;\ucd5c\uc2e0 \uae30\uc220\uc744 \uc0ac\uc6a9\ud568\uc73c\ub85c\uc368 \uc5bb\uc744 \uc218 \uc788\ub294 \uae30\ud68c \ub54c\ubb38\uc5d0 \uace0\uac1d\ub4e4\uc740 \ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8\uc744 \uba3c\uc800 \uae30\uc900\uc73c\ub85c \uc870\uc9c1\uc744 \ud3c9\uac00\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ubcf4\ud5d8 \ud68c\uc0ac\uac00 \ube60\ub974\uace0 \ub9c8\ucc30 \uc5c6\ub294 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc5d0 \ub530\ub77c [&hellip;]<\/p>\n","protected":false},"featured_media":6511,"template":"","insight-category":[],"class_list":["post-20954","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight\/20954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/media\/6511"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/media?parent=20954"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight-category?post=20954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}