{"id":19100,"date":"2024-09-19T23:31:20","date_gmt":"2024-09-20T04:31:20","guid":{"rendered":"https:\/\/bolttech.io\/insight\/%ec%98%ac%eb%b0%94%eb%a5%b8-%ea%b8%b0%ec%88%a0-%ea%b5%ac%ed%98%84%ec%9d%b4-%ec%83%81%eb%8b%b4%ec%9b%90%ec%9d%98-%ea%b4%80%ea%b3%84-%ea%b5%ac%ec%b6%95%ec%97%90-%eb%8f%84%ec%9b%80%ec%9d%b4-%eb%90%98\/"},"modified":"2024-09-19T23:31:23","modified_gmt":"2024-09-20T04:31:23","slug":"%ec%98%ac%eb%b0%94%eb%a5%b8-%ea%b8%b0%ec%88%a0-%ea%b5%ac%ed%98%84%ec%9d%b4-%ec%83%81%eb%8b%b4%ec%9b%90%ec%9d%98-%ea%b4%80%ea%b3%84-%ea%b5%ac%ec%b6%95%ec%97%90-%eb%8f%84%ec%9b%80%ec%9d%b4-%eb%90%98","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/ko\/insights\/%ec%98%ac%eb%b0%94%eb%a5%b8-%ea%b8%b0%ec%88%a0-%ea%b5%ac%ed%98%84%ec%9d%b4-%ec%83%81%eb%8b%b4%ec%9b%90%ec%9d%98-%ea%b4%80%ea%b3%84-%ea%b5%ac%ec%b6%95%ec%97%90-%eb%8f%84%ec%9b%80%ec%9d%b4-%eb%90%98\/","title":{"rendered":"\uc62c\ubc14\ub978 \uae30\uc220 \uad6c\ud604\uc774 \uc0c1\ub2f4\uc6d0\uc758 \uad00\uacc4 \uad6c\ucd95\uc5d0 \ub3c4\uc6c0\uc774 \ub418\ub294 \ubc29\ubc95"},"content":{"rendered":"\n<p>\ub514\uc9c0\ud138 \ud30c\uad34\ub294 \ubcf4\ud5d8 \uc5c5\uacc4\ub97c \ub4a4\uc5ce\uc5c8\uace0 \uc124\uacc4\uc0ac\ub3c4 \uc608\uc678\ub294 \uc544\ub2d9\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \ub9ce\uc740 \uae30\uad00\uc774 \ub514\uc9c0\ud138 \ud2b8\ub79c\uc2a4\ud3ec\uba54\uc774\uc158\uc5d0 \ub4a4\ucc98\uc838 \uae30\uc874\uc758 \ube44\uc988\ub2c8\uc2a4 \uc218\ud589 \ubc29\uc2dd\uc744 \uc120\ud638\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\ubaa8\ub4e0 \uae30\uc220\uc774 \uc0c1\ub2f4\uc6d0\uc758 \ub178\ub825\uc744 \uc790\ub3d9\uc73c\ub85c \uac1c\uc120\ud558\ub294 \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uace0\uac1d \uc11c\ube44\uc2a4 \uac1c\uc120\uc774\ub77c\ub294 \ubaa9\ud45c\uc5d0 \ucd08\uc810\uc744 \ub9de\ucd98 \uc62c\ubc14\ub978 \uae30\uc220 \uc120\ud0dd\uc740 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\uc5d0\uac8c \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\ud2b9\uc815 \uc77c\uc0c1 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uace0 \uc2ec\uce35\uc801\uc778 \ub370\uc774\ud130 \uae30\ubc18 \uc778\uc0ac\uc774\ud2b8\uc5d0 \uc561\uc138\uc2a4\ud568\uc73c\ub85c\uc368 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\ub294 \uace0\uac1d\uacfc \ub354 \uae4a\uc740 \uc778\uac04 \uad00\uacc4\ub97c \uad6c\ucd95\ud558\ub294 \ub370 \ud22c\uc790\ud560 \uc218 \uc788\ub294 \uc2dc\uac04\uacfc \uc5d0\ub108\uc9c0\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.  <\/p>\n\n<h2 class=\"wp-block-heading\">\ub3c4\uad6c\uac00 \uc544\ub2c8\ub77c \ubaa9\ud45c\uc785\ub2c8\ub2e4<\/h2>\n\n<p>\ubcf4\ud5d8 \uc5c5\uacc4\uc5d0 \ub110\ub9ac \ud37c\uc9c4 \ub514\uc9c0\ud138 \ud30c\uad34\ub85c \uc778\ud574 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\ub97c \uc704\ud55c \ub2e4\uc591\ud55c \uae30\uc220 \ub3c4\uad6c\uc640 \uc635\uc158\uc774 \uc0dd\uaca8\ub0ac\uc2b5\ub2c8\ub2e4.\n\ub51c\ub85c\uc774\ud2b8 \uce90\ub098\ub2e4(Deloitte Canada)\uc758 \uae30\uc220 \ucee8\uc124\ud305 \ud30c\ud2b8\ub108\uc778 <a href=\"https:\/\/www.canadianunderwriter.ca\/insurance\/what-brokers-should-consider-when-looking-at-insurtech-offerings-1004172999\/\" target=\"_blank\" rel=\"noreferrer noopener\">\ub370\uc774\ube44\ub4dc \ucee4(David Kerr<\/a>)\ub294 &#8220;\ud604\uc7ac \uc774\ub7ec\ud55c \uc194\ub8e8\uc158 [available] \uc911 \ub2e4\uc218\ub294 \uad6c\ub9e4 \ube44\uc6a9\uc774 \ub0ae\uace0 \uad6c\ud604 \ube44\uc6a9\uc774 \uc0c1\ub300\uc801\uc73c\ub85c \uc800\ub834\ud558\ub2e4\ub294 \uc0ac\uc2e4 \ub54c\ubb38\uc5d0 \ub9e4\ub825\uc801\uc774\ub2e4&#8221;\ub77c\uace0 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\ubcf4\ud5d8 \uae30\uc220\uc740 \ud48d\ubd80\ud558\uace0 \uc800\ub834\ud558\uae30 \ub54c\ubb38\uc5d0 \ud55c \ubc88\uc5d0 \uc5ec\ub7ec \uc635\uc158\uc744 \uc2dc\ub3c4\ud558\uace0 \uc2f6\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uae30\uc220\uc744 \uc704\ud574 \uae30\uc220\uc744 \ucc44\ud0dd\ud558\ub294 \uac83\uc740 \uad81\uadf9\uc801\uc73c\ub85c \uae30\uad00\uc758 \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\ub97c \uc190\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>\ubcf4\ud5d8 \uc5d0\uc774\uc804\ud2b8\ub294 \ubaa9\ud45c\ub97c \ucd5c\uc6b0\uc120\uc73c\ub85c \ub450\uc5b4 \ube44\uc6a9\uc744 \ud1b5\uc81c\ud558\uace0 \uc704\ud5d8\uc744 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uc0c8\ub85c\uc6b4 \ub514\uc9c0\ud138 \uc635\uc158\uc744 \uc120\ud0dd\ud560 \ub54c\ub9c8\ub2e4 \uc774 \ub3c4\uad6c\uac00 \uc5b4\ub5a4 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294\uc9c0 \ubb3c\uc5b4\ubcf4\uc138\uc694.\n\uc6b0\ub9ac \uae30\uad00\uc774 \ud604\uc7ac \uc9c1\uba74\ud558\uace0 \uc788\ub294 \ubb38\uc81c\uc785\ub2c8\uae4c?\n\uc774 \ub3c4\uad6c\ub294 \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\uc5d0 \ub354 \uac00\uae4c\uc774 \ub2e4\uac00\uac08 \uc218 \uc788\ub294 \ubc29\uc2dd\uc73c\ub85c \ubb38\uc81c\ub97c \ud574\uacb0\ud569\ub2c8\uae4c?   <\/p>\n\n<p>\uc608\ub97c \ub4e4\uc5b4, \ub300\uaddc\ubaa8 \ub370\uc774\ud130 \uc138\ud2b8\ub97c \ubd84\uc11d\ud558\uae30 \uc704\ud55c AI \uae30\ubc18 \ub3c4\uad6c\ub294 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\uac00 \ub354 \uae4a\uc740 \ud1b5\ucc30\ub825\uc744 \uae30\ubc18\uc73c\ub85c \uace0\uac1d\uc5d0\uac8c \ub354 \ub098\uc740 \uc9c0\uce68\uc744 \uc81c\uacf5\ud55c\ub2e4\ub294 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n<p>\ub9ce\uc740 \uc124\uacc4\uc0ac\uc640 \ubcf4\ud5d8\uc0ac\ub294 \uc774\ubbf8 \uace0\uac1d \ub370\uc774\ud130\ub97c \ub354 \uc798 \uc774\ud574\ud574\uc57c \ud560 \ud544\uc694\uc131\uc744 \uc778\uc2dd\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.\n\uc608\ub97c \ub4e4\uc5b4, Acxiom\uc758 \uc804\ubb38 \uc11c\ube44\uc2a4 EMEA SVP\uc778 <a href=\"https:\/\/insurtechdigital.com\/insurtech\/insurtech-great-customer-centricity-shake\" target=\"_blank\" rel=\"noreferrer noopener\">Jochen Toepfer<\/a>\ub294 Acxiom \uc124\ubb38 \uc870\uc0ac\uc5d0\uc11c \ubcf4\ud5d8 \uacbd\uc601\uc9c4\uc758 94%\uac00 \ub370\uc774\ud130\ub97c &#8220;\uae0d\uc815\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\ubc1c\ud558\ub294 \ub370 \uac00\uc7a5 \uc911\uc694\ud55c \uc694\uc18c&#8221;\ub85c \uaf3d\uc558\uc2b5\ub2c8\ub2e4.\n\uace0\uac1d \uc11c\ube44\uc2a4 \uac1c\uc120\uc5d0 \ub300\ud55c \uba85\ud655\ud55c \ubaa9\ud45c\uac00 \uc5c6\uc73c\uba74 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\ub294 \ucd5c\uc0c1\uc758 \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc62c\ubc14\ub978 \ub370\uc774\ud130 \uc138\ud2b8\ub098 \ub3c4\uad6c\ub97c \ucc3e\ub294 \ub370 \uc5ec\uc804\ud788 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.  <\/p>\n\n<p>\ubaa9\ud45c\ub97c \ucd5c\uc6b0\uc120\uc73c\ub85c \ub450\ub294 \uac83\uc740 \ubcf4\ud5d8 \uae30\uad00\uc774 \ub3c4\uad6c \ube44\uc6a9\uc744 \uc808\uc57d\ud558\ub294 \ub370\ub3c4 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uc608\ub97c \ub4e4\uc5b4, &#8220;&#8216;\ubcf4\ud5d8&#8217;\uc774\ub77c\ub294 \ub2e8\uc5b4\ub294 \ud604\uc7ac Google \uc560\ub4dc\uc6cc\uc988 \ud074\ub9ad\ub2f9\ube44\uc6a9(CPC) \ucea0\ud398\uc778\uc5d0\uc11c \uad6c\ub9e4\ud560 \uc218 \uc788\ub294 \uac00\uc7a5 \ube44\uc2fc \ud0a4\uc6cc\ub4dc 1\uc704&#8221;\ub77c\uace0 \ubcf4\ud5d8 \uc5c5\uacc4 \uace0\uac1d \uc11c\ube44\uc2a4 \uc194\ub8e8\uc158 \uc81c\uacf5\uc5c5\uccb4\uc778 LeO\uc758 \uacf5\ub3d9 \ucc3d\ub9bd\uc790 \uacb8 CEO\uc778 <a href=\"https:\/\/www.propertycasualty360.com\/2021\/05\/13\/how-insurers-can-maximizing-customer-relationships\/\" target=\"_blank\" rel=\"noreferrer noopener\">Liri Halperin-Segal<\/a>\uc740 \ub9d0\ud569\ub2c8\ub2e4.\n\ub2ec\uc131\ud558\uace0\uc790 \ud558\ub294 \ubaa9\ud45c\uc5d0 \uc9d1\uc911\ud558\ub294 \ubcf4\ud5d8 \ub300\ud589\uc0ac\ub294 \uc560\ub4dc\uc6cc\uc988 \ub610\ub294 \ub2e4\ub978 \ud615\ud0dc\uc758 \ub514\uc9c0\ud138 \ud64d\ubcf4\uac00 \ubcf4\ud5d8 \ub300\ud589\uc0ac\uac00 \ucd94\uad6c\ud558\ub294 \ud22c\uc790 \uc218\uc775\uc744 \uc81c\uacf5\ud560\uc9c0 \uc5ec\ubd80\ub97c \ub354 \uc27d\uac8c \uacc4\uc0b0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.  <\/p>\n\n<p>\uc885\uc885 \uadf8 \ud574\ub2f5\uc740 \uc21c\uc804\ud788 \uc778\uac04\uc801\uc778 \ud574\uacb0\ucc45\ub3c4 \uc544\ub2c8\uace0 \uc21c\uc804\ud788 \uae30\uc220\uc801\uc778 \ud574\uacb0\ucc45\ub3c4 \uc544\ub2d9\ub2c8\ub2e4.\n\ub9ce\uc740 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\uc758 \ubaa9\ud45c\uc5d0\uc11c \ucd5c\uc801\uc758 \uc811\uadfc \ubc29\uc2dd\uc740 \uc778\uc801 \ub178\ub825\uacfc \ub514\uc9c0\ud138 \ub178\ub825 \uac04\uc758 \uade0\ud615\uc744 \uc720\uc9c0\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. <\/p>\n\n<p>\uace0\uac1d \uc11c\ube44\uc2a4 \uc194\ub8e8\uc158 \uc81c\uacf5\uc5c5\uccb4\uc778 Majorel\uc758 \ubd81\ubbf8, \uc544\uc77c\ub79c\ub4dc \ubc0f \ub3d9\ub0a8\uc544\uc2dc\uc544 CEO\uc774\uc790 \uae00\ub85c\ubc8c \ud074\ub77c\uc774\uc5b8\ud2b8 EVP\uc778 <a href=\"https:\/\/www.majorel.com\/future-customer\/expert-view\/4-best-practices-to-balance-technology-and-the-human-touch\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fara Haron<\/a>\uc740 &#8220;\uc870\uc9c1\uc740 \uc790\ub3d9\ud654\uc640 \uc5d0\uc774\uc804\ud2b8\uac00 \ud568\uaed8 \uc791\ub3d9\ud558\uace0 \uac01\uac01 \uc0c1\ub300\uc801\uc778 \uac15\uc810\uc744 \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d\uc744 \uc9c0\uc6d0\ud558\ub294 \ud558\uc774\ube0c\ub9ac\ub4dc \ubaa8\ub378\uc744 \ucc44\ud0dd\ud558\uae30 \uc704\ud574 \ub178\ub825\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/work-from-office-1024x684.jpg\" alt=\"&#xCEF4;&#xD4E8;&#xD130;&#xB97C; &#xBCF4;&#xACE0; &#xC788;&#xB294; &#xC6B0;&#xC544;&#xD55C; &#xC5EC;&#xC131; &#xD68C;&#xC0AC;&#xC6D0;\" class=\"wp-image-10257\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/work-from-office-1024x684.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/work-from-office-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/work-from-office-768x513.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/work-from-office.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\uae30\uc220\uc774 \uac00\uc7a5 \uc798 \uc218\ud589\ud558\ub294 \uc791\uc5c5\uc5d0 \ud560\ub2f9<\/h2>\n\n<p>\ub610\ud55c \uc0c8\ub85c\uc6b4 \ubcf4\ud5d8 \uae30\uc220\uc740 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\uc5d0\uac8c \uc9c4\uc815\ud55c \uace0\uac1d \uc911\uc2ec\uc758 \ubcf4\ud5d8 \ube44\uc988\ub2c8\uc2a4\ub97c \uc2dc\uc791\ud560 \uc218 \uc788\ub294 \uc804\ub840 \uc5c6\ub294 \uae30\ud68c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.\n&#8220;\uc778\uc288\uc5b4\ud14c\ud06c\uac00 \ud6a8\uacfc\uc801\uc73c\ub85c \ud558\uace0 \uc788\ub294 \uc77c\uc740 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub300\ud55c \uace0\uac1d \uc911\uc2ec\uc758 \uad00\uc810\uc744 \ucde8\ud558\uace0, \uc774\ub7ec\ud55c \uc694\uad6c \uc0ac\ud56d\uc744 \ud574\uacb0\ud558\uace0, \uc0ac\ub78c\ub4e4\uc758 \ucee4\ubba4\ub2c8\ud2f0\ub97c \ub9cc\ub4dc\ub294 \uac83\uc785\ub2c8\ub2e4&#8221;\ub77c\uace0 \ubd07\ud14c\ud06c\uc758 \uadf8\ub8f9 \ucd5c\uace0 MGA \ucc45\uc784\uc790\uc778 <a href=\"https:\/\/hbr.org\/resources\/pdfs\/comm\/salesforce\/AcceleratingChangeinInsuranceDistributionThroughTechnology.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Rob Bauer<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>Chubb\uc758 \ucd5c\uace0 \ub514\uc9c0\ud138 \ucc45\uc784\uc790\uc778 <a href=\"https:\/\/www.insurancebusinessmag.com\/us\/news\/technology\/digital-transformation-must-happen-across-entire-insurance-ecosystem-226451.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Sean Ringsted<\/a>\ub294 &#8220;\ub514\uc9c0\ud138 \uc218\ub2e8\uc744 \ud1b5\ud574 \uac04\ub2e8\ud55c \uc791\uc5c5\uc744 \ube60\ub974\uace0 \ud6a8\uc728\uc801\uc73c\ub85c \uc218\ud589\ud568\uc73c\ub85c\uc368 \uace0\uac1d\uc774 \uc778\uac04\uc801\uc778 \uc190\uae38\uc744 \ud544\uc694\ub85c \ud558\ub294 \uc21c\uac04\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub294 \uc2dc\uac04\uc744 \ud655\ubcf4\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4.\n\uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud568\uc73c\ub85c\uc368 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\ub294 \uc5ed\uacbd\uacfc \uc0c1\uc2e4\uc5d0 \uc9c1\uba74\ud55c \uace0\uac1d\uacfc \ud568\uaed8 \ud560 \uc218 \uc788\ub294 \uc2dc\uac04\uacfc \uc5d0\ub108\uc9c0\ub97c \ud655\ubcf4\ud558\uc5ec \uc5b4\ub5a4 \uae30\uc220\ub3c4 \uc81c\uacf5\ud560 \uc218 \uc5c6\ub294 \uacf5\uac10, \uad50\uc721 \ubc0f \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\uc790\ub3d9\ud654\uc640 \uc778\uac04 \uc0c1\ud638 \uc791\uc6a9 \uac04\uc758 \uade0\ud615\uc744 \uc720\uc9c0\ud558\ub294 \uac83\uc774 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.<\/p>\n\n<p>\uc591\uc2dd \uc791\uc131\uacfc \uac19\uc740 \ud2b9\uc815 \uc77c\uc0c1 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uba74 \uc2dc\uac04\uc744 \uc808\uc57d\ud558\uace0 \ub370\uc774\ud130 \uc815\ud655\ub3c4\ub97c \uac1c\uc120\ud558\uba70 \uc0c1\ub2f4\uc6d0\uc774 \uace0\uac1d\uc5d0\uac8c \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uace0\uac1d\uc758 \uad00\uc810\uc73c\ub85c \ub4e4\uc5b4\uac00 \uc790\ub3d9\ud654 \uc0ac\uc6a9\uc774 \uac1c\ubcc4 \uc124\uacc4\uc0ac\uc640 \ubcf4\ud5d8 \uc5d0\uc774\uc804\uc2dc \uc804\uccb4\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \uc804\ubc18\uc801\uc778 \uacbd\ud5d8\uc5d0 \uc5b4\ub5a4 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294\uc9c0 \uc870\uc0ac\ud558\ub294 \uac83\uc774 \uc911\uc694\ud558\ub2e4\uace0 PropertyCasualty360\uc758 <a href=\"https:\/\/www.propertycasualty360.com\/2019\/11\/05\/keeping-the-human-touch-in-the-digital-insurance-age\/\" target=\"_blank\" rel=\"noreferrer noopener\">Vivienne Zimmermann<\/a> \uc740 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>&#8220;\uc9c4\uc220 \uc791\uc131\uc744 \ud3ec\ud568\ud55c \uc811\uc218 \uacfc\uc815\uc744 \uc644\uc804\ud788 \uc790\ub3d9\ud654\ud558\uba74 \uc778\ud130\ubdf0 \uc911\uc5d0 \ub204\uad70\uac00\uac00 \ub9d0\ud558\ub294 \ub258\uc559\uc2a4\ub97c \uc2e4\uc81c\ub85c \ucd94\uc801\ud560 \uc218 \uc788\ub2e4\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4.&#8221;\ub77c\uace0 Gallagher\uc758 \uc8fc\uc7a5 \ucee8\uc124\ud134\ud2b8\uc778 <a href=\"https:\/\/riskandinsurance.com\/automation-versus-the-human-touch-in-claims-management-theres-got-to-be-a-balance\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jay Gates<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n<p>\uc624\ud788\ub824, \uc790\ub3d9\ud654\uc758 \uc774\uc810\uacfc \uc8fc\uc5b4\uc9c4 \uc21c\uac04\uc5d0 \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc758 \uade0\ud615\uc744 \ub9de\ucd94\ub294 \uac83\uc774 \uc911\uc694\ud558\uba70, \uc778\uac04 \uc5d0\uc774\uc804\ud2b8\uac00 \uac1c\uc785\ud558\uac70\ub098 \uc0c1\ud638 \uc791\uc6a9\uc744 \uc911\uc7ac\ud558\uc5ec \uc5d0\uc774\uc804\ud2b8\uac00 AI \uc9c0\uc6d0 \ub610\ub294 \uc790\ub3d9\ud654\ub41c \uae30\uc220\uc744 \uc0ac\uc6a9\ud558\uc5ec \ud2b9\uc815 \uc791\uc5c5\uc744 \uc218\ud589\ud558\ub354\ub77c\ub3c4 \uace0\uac1d\uc774 \uc5d0\uc774\uc804\ud2b8\uc640 \uac70\ub798\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n\n<p>&#8220;\uc5b4\ub5a4 \uacbd\uc6b0\uc5d0\ub294 \uae30\uc220\uc774 \uc801\uc808\ud55c \uc77c\uc744 \ud560 \uc218 \uc788\uc744 \ub54c\uc870\ucc28\ub3c4 \uc6b0\ub9ac\ub294 \uc5ec\uc804\ud788 \uc0ac\ub78c\uc744 \uc0c1\ub300\ud558\uace0 \uc2f6\uc5b4\ud569\ub2c8\ub2e4&#8221;\ub77c\uace0 TechCrunch\uc758 <a href=\"https:\/\/techcrunch.com\/2017\/01\/15\/technology-cant-replace-the-human-touch\/?guccounter=1\" target=\"_blank\" rel=\"noreferrer noopener\">Ron Miller<\/a> \ub294 \uc37c\uc2b5\ub2c8\ub2e4.\n\ubcf4\ud5d8 \uace0\uac1d\uc740 \uc778\uac04 \ubcf4\ud5d8 \uc5d0\uc774\uc804\ud2b8\uc640 \ud611\ub825\ud558\ub294 \uac83\uc744 \uc120\ud638\ud558\ub294 \uc5ec\ub7ec \uac00\uc9c0 \uc774\uc720\uac00 \uc788\uc2b5\ub2c8\ub2e4.\n\uc608\ub97c \ub4e4\uc5b4, \uace0\uac1d\uc740 \ubcf4\ud5d8\uc5d0 \uac00\uc785\ud560 \ub54c \uc778\uac04 \uc804\ubb38\uac00\ub85c\ubd80\ud130 \uc9c8\ubb38\uc5d0 \ub300\ud55c \ub2f5\ubcc0\uc744 \uc6d0\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc73c\uba70, \uccad\uad6c\uac00 \ud544\uc694\ud560 \ub54c \uc778\uac04\uc758 \uacf5\uac10\uacfc \uc9c0\uc6d0\uc744 \ubc1b\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.  <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/people-at-the-office-1024x683.jpg\" alt=\"\" class=\"wp-image-10247\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/people-at-the-office-1024x683.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/people-at-the-office-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/people-at-the-office-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/people-at-the-office.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\ud300\uc744 \uace0\uac1d \uc911\uc2ec\uc758 \uc5ed\ud560\ub85c \uc7ac\ubc30\uce58<\/h2>\n\n<p>\ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \ubcf4\ud5d8 \ub300\ub9ac\uc810 \ubc0f \ubcf4\ud5d8\uc0ac\uc640 \uc0c1\ud638 \uc791\uc6a9\ud558\ub824\ub294 \uace0\uac1d\uc758 \uc758\uc9c0\ub294 COVID-19 \ud32c\ub370\ubbf9 \uc774\uc804\uc5d0\ub3c4 \uc99d\uac00\ud558\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.\n\ub514\uc9c0\ud138 \ud658\uacbd\uc73c\ub85c\uc758 \uc804\ud658\uc5d0 \ub300\ud55c \ud32c\ub370\ubbf9\uc758 \uac11\uc791\uc2a4\ub7ec\uc6b4 \uc555\ubc15\uacfc \uadf8\uc5d0 \ub530\ub978 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \ubcf4\ub0b4\ub294 \uc2dc\uac04\uc740 \uc774\ub7ec\ud55c \ucd94\uc138\ub97c \ub354\uc6b1 \uac00\uc18d\ud654\ud588\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>\uc624\ub298\ub0a0 &#8220;\uace0\uac1d\ub4e4\uc740 \uc5b8\uc81c \uc5b4\ub514\uc11c\ub098 \ub2e4\uc591\ud55c \ucc44\ub110\uacfc \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \uc0c1\ub2f4\uc0ac\uc640 [in insurance] \uc0c1\ud638 \uc791\uc6a9\ud558\uae30\ub97c \uae30\ub300\ud569\ub2c8\ub2e4.\n\uadf8 \uacb0\uacfc, \uc124\uacc4\uc0ac\ub4e4\uc740 \uc7a0\uc7ac \uace0\uac1d \ubc1c\uad74 \ubc0f \uc9c0\uc18d\uc801\uc778 \uace0\uac1d \uad00\uacc4\ub97c \uc704\ud574 \ub514\uc9c0\ud138 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc29\ubc95\uc744 \ucc44\ud0dd\ud588\uc2b5\ub2c8\ub2e4&#8221;\ub77c\uace0 AIG\uc758 \uc0dd\uba85 \ubcf4\ud5d8 \uc0c1\ud488 \uad00\ub9ac \ucc45\uc784\uc790\uc778 <a href=\"https:\/\/insurancenewsnet.com\/innarticle\/technology-taking-client-engagement-to-the-next-level\" target=\"_blank\" rel=\"noreferrer noopener\">Marjorie Ma\ub294<\/a> \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\uace0\uac1d\uc740 \ub514\uc9c0\ud138 \uae30\uc220\uc5d0 \ub354 \uc775\uc219\ud558\uc9c0\ub9cc, AI \uae30\ubc18 \uc790\ub3d9\ud654 \ub3c4\uad6c\uc758 \ub3c4\uc6c0\ub9cc\uc73c\ub85c \ubaa8\ub4e0 \ube44\uc988\ub2c8\uc2a4\ub97c \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c\ub9cc \uc218\ud589\ud560 \uc900\ube44\uac00 \ub418\uc5b4 \uc788\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.\n\uc624\ud788\ub824, \uace0\uac1d\ub4e4\uc740 \uc5ec\uc804\ud788 \uc778\uac04\uc801\uc778 \uad00\uacc4\ub97c \uc6d0\ud558\uc9c0\ub9cc, \uc790\ub3d9\ud654\ub41c \uae30\uc220\uc5d0 \uc758\ud574 \uc815\ubcf4\ub97c \uc5bb\uace0 \uc9c0\uc6d0\uc744 \ubc1b\ub294 \uad00\uacc4\ub97c \uc6d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\uc790\ub3d9\ud654\ub41c \uc2dc\uc2a4\ud15c\uc740 \uace0\uac1d\uc758 \ub9ce\uc740 \ud45c\uba74 \uc218\uc900 \uc9c8\ubb38\uacfc \uc694\uad6c \uc0ac\ud56d\uc744 \ud574\uacb0\ud560 \uc218 \uc788\uc9c0\ub9cc, AI\uac00 \uc790\uc2e0\uc758 \ub9d0\uc744 \uc2e4\uc81c\ub85c \uc774\ud574\ud560 \uc218 \uc5c6\uae30 \ub54c\ubb38\uc5d0 \uc778\uac04 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\ub97c \uc644\uc804\ud788 \ub300\uccb4\ud560 \uc218\ub294 \uc5c6\uc2b5\ub2c8\ub2e4.\n\uadf8 \uacb0\uacfc, \uc778\uac04\uc758 \ub9d0\uacfc \ud589\ub3d9\uc758 \uc790\uc5f0\uc2a4\ub7ec\uc6b4 \ubcc0\ud654\uc5d0 \uc801\uc751\ud560 \uc218 \uc788\ub294 \uc2dc\uc2a4\ud15c\uc758 \ub2a5\ub825\uc774 \uc81c\ud55c\ub41c\ub2e4\uace0 AI \uae30\ubc18 \uc2dc\uc120 \ucd94\uc801 \uae30\uc220 \uc81c\uacf5\uc5c5\uccb4\uc778 \uc2a4\ub9c8\ud2b8 \uc544\uc774(Smart Eye)\uc758 \ucd5c\uace0 \ub9c8\ucf00\ud305 \ucc45\uc784\uc790\uc778 <a href=\"https:\/\/www.digitaltrends.com\/cool-tech\/rise-of-emotion-tracking-tech\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uac00\ube44 \uc9c0\ub370\ub974\ubca8\ud2b8(Gabi Zijderveld<\/a>)\ub294 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\ub530\ub77c\uc11c \uc790\ub3d9\ud654\ub97c \uac00\uc7a5 \ud6a8\uacfc\uc801\uc73c\ub85c \ucc44\ud0dd\ud558\ub294 \ubcf4\ud5d8 \uae30\uad00\uc740 \ub514\uc9c0\ud138 \ub3c4\uad6c\uc758 \ud55c\uacc4\ub97c \uc778\uc2dd\ud558\uac8c \ub420 \uac83\uc785\ub2c8\ub2e4.\n\ub610\ud55c \uc0c1\ub2f4\uc6d0\uacfc \uc9c1\uc6d0\uc774 \uace0\uac1d \uacbd\ud5d8\uc744 \ucd5c\uc801\ud654\ud558\uae30 \uc704\ud574 \uace0\uac1d \uad00\uacc4\uc758 \uc778\uac04\uc801 \uc694\uc18c\uc5d0 \uc911\uc810\uc744 \ub450\uace0 \ub300\uc778 \uad00\uacc4\uc5d0 \ud22c\uc790\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 AI \uae30\ubc18 \uae30\uc220\uc744 \uc5bc\ub9ac \uc5b4\ub2f5\ud130\ub4e4\uc740 \uace0\uac1d \uc2b9\uc778\uc728\uc774 \ud5a5\uc0c1\ub418\uace0 \ub9c8\uc9c4\uc774 \uac1c\uc120\ub418\uba70 \uc5c5\uacc4\uc5d0\uc11c \uacbd\uc7c1\ub825\uc774 \uac15\ud654\ub418\ub294 \uac83\uc744 \uacbd\ud5d8\ud588\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 &#8220;\uac00\uc7a5 \uc131\uacf5\ud55c \uc0ac\ub78c\ub4e4\uc740 \uace0\uae09 AI \ub3c4\uad6c\ub97c \ubc30\ud3ec\ud558\ub294 \uac83\uacfc \uc778\uac04 \uc5d0\uc774\uc804\ud2b8\uc758 \uae30\uc220\uc744 \ud65c\uc6a9\ud558\ub294 \uac83 \uc0ac\uc774\uc758 \uade0\ud615\uc744 \uc720\uc9c0\ud558\ub294 \uac83\uc758 \uc911\uc694\uc131\uc744 \uac15\uc870\ud588\ub2e4&#8221;\uace0 Content Guru\uc758 \uc774\uc0ac\uc778 <a href=\"https:\/\/www.forbes.com\/sites\/forbestechcouncil\/2020\/08\/13\/why-ai-is-the-future-of-delivering-customer-experiences-with-a-human-touch\/?sh=669f0dc6515d\" target=\"_blank\" rel=\"noreferrer noopener\">Martin Taylor<\/a>\ub294 \uc37c\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>\uc0c1\ub2f4\uc6d0\uc758 \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud558\uba74 \uace0\uac1d\uc5d0\uac8c \ubd80\ub2f4\uc744 \uc8fc\uc9c0 \uc54a\uc73c\uba74\uc11c \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uc5d0\uc774\uc804\ud2b8\uac00 AI \uc9c0\uc6d0 \ub370\uc774\ud130 \uae30\ubc18 \uc778\uc0ac\uc774\ud2b8\uc640 \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \ub3c4\uad6c\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uc73c\uba74 \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub354 \ub9ce\uc740 \uc2dc\uac04\uc744 \ud560\uc560\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uadf8 \uacb0\uacfc \uace0\uac1d\uc740 \ub354 \ub098\uc740 \ubcf4\ud5d8 \uacbd\ud5d8\uc744 \ub204\ub9b4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.  <\/p>\n\n<p>&#8220;\uace0\uac1d \uc5ec\uc815\uc758 \uacbd\uc6b0, \ud300\uc740 \ud504\ub85c\uc138\uc2a4\uc5d0 \ub300\ud55c \uace0\uac1d \uad00\uc810\uc5d0\uc11c \uc2dc\uc791\ud558\uc5ec \uc9e7\uc740 \uc2dc\uac04 \ub0b4\uc5d0 \ube44\uc6a9 \uce21\uba74\uacfc \uace0\uac1d \uad00\uc810 \ubaa8\ub450\uc5d0\uc11c \ucd5c\uc801\ud654\ub41c \uacbd\ud5d8\uc744 \uac1c\ubc1c\ud574\uc57c \ud569\ub2c8\ub2e4&#8221;\ub77c\uace0 <a href=\"https:\/\/www.mckinsey.com\/~\/media\/McKinsey\/dotcom\/client_service\/Financial%20Services\/Latest%20thinking\/%20Insurance\/Making_of_a_digital_insurer_2015.ashx\" target=\"_blank\" rel=\"noreferrer noopener\">McKinsey\uc758 Tanguy Catlin<\/a> \uacfc \ub3d9\ub8cc \uc5f0\uad6c\uc6d0\ub4e4\uc740 \uc37c\uc2b5\ub2c8\ub2e4.\n\uace0\uac1d \uacbd\ud5d8 \uac1c\uc120\uc774\ub77c\ub294 \ubaa9\ud45c\uc5d0 \ucd08\uc810\uc744 \ub9de\ucd98 \uc62c\ubc14\ub978 \uae30\uc220\uc744 \uad6c\ud604\ud558\uba74 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\uac00 \ub354 \uac15\ub825\ud55c \uad00\uacc4\ub97c \uad6c\ucd95\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p><em>\uc774\ubbf8\uc9c0 \uc791\uc131\uc790: deagreez\/\u00a9123RF.com, primagefactory\/\u00a9123RF.com, michaeljung\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ub514\uc9c0\ud138 \ud30c\uad34\ub294 \ubcf4\ud5d8 \uc5c5\uacc4\ub97c \ub4a4\uc5ce\uc5c8\uace0 \uc124\uacc4\uc0ac\ub3c4 \uc608\uc678\ub294 \uc544\ub2d9\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ub9ce\uc740 \uae30\uad00\uc774 \ub514\uc9c0\ud138 \ud2b8\ub79c\uc2a4\ud3ec\uba54\uc774\uc158\uc5d0 \ub4a4\ucc98\uc838 \uae30\uc874\uc758 \ube44\uc988\ub2c8\uc2a4 \uc218\ud589 \ubc29\uc2dd\uc744 \uc120\ud638\ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uae30\uc220\uc774 \uc0c1\ub2f4\uc6d0\uc758 \ub178\ub825\uc744 \uc790\ub3d9\uc73c\ub85c \uac1c\uc120\ud558\ub294 \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uace0\uac1d \uc11c\ube44\uc2a4 \uac1c\uc120\uc774\ub77c\ub294 \ubaa9\ud45c\uc5d0 \ucd08\uc810\uc744 \ub9de\ucd98 \uc62c\ubc14\ub978 \uae30\uc220 \uc120\ud0dd\uc740 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\uc5d0\uac8c \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud2b9\uc815 \uc77c\uc0c1 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uace0 \uc2ec\uce35\uc801\uc778 \ub370\uc774\ud130 \uae30\ubc18 \uc778\uc0ac\uc774\ud2b8\uc5d0 \uc561\uc138\uc2a4\ud568\uc73c\ub85c\uc368 \ubcf4\ud5d8 \uc124\uacc4\uc0ac\ub294 \uace0\uac1d\uacfc [&hellip;]<\/p>\n","protected":false},"featured_media":10273,"template":"","insight-category":[],"class_list":["post-19100","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight\/19100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/media\/10273"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/media?parent=19100"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight-category?post=19100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}