{"id":18780,"date":"2024-09-19T20:55:24","date_gmt":"2024-09-20T01:55:24","guid":{"rendered":"https:\/\/bolttech.io\/insight\/%ea%b8%b0%ec%88%a0%ec%9d%84-%ec%82%ac%ec%9a%a9%ed%95%98%ec%97%ac-%eb%b3%b4%ed%97%98-%ea%b3%a0%ea%b0%9d%ec%97%90%ea%b2%8c-%ed%95%84%ec%9a%94%ed%95%9c-%ea%b2%bd%ed%97%98-%ec%a0%9c%ea%b3%b5\/"},"modified":"2024-09-19T20:55:27","modified_gmt":"2024-09-20T01:55:27","slug":"%ea%b8%b0%ec%88%a0%ec%9d%84-%ec%82%ac%ec%9a%a9%ed%95%98%ec%97%ac-%eb%b3%b4%ed%97%98-%ea%b3%a0%ea%b0%9d%ec%97%90%ea%b2%8c-%ed%95%84%ec%9a%94%ed%95%9c-%ea%b2%bd%ed%97%98-%ec%a0%9c%ea%b3%b5","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/ko\/insights\/%ea%b8%b0%ec%88%a0%ec%9d%84-%ec%82%ac%ec%9a%a9%ed%95%98%ec%97%ac-%eb%b3%b4%ed%97%98-%ea%b3%a0%ea%b0%9d%ec%97%90%ea%b2%8c-%ed%95%84%ec%9a%94%ed%95%9c-%ea%b2%bd%ed%97%98-%ec%a0%9c%ea%b3%b5\/","title":{"rendered":"\uae30\uc220\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubcf4\ud5d8 \uace0\uac1d\uc5d0\uac8c \ud544\uc694\ud55c \uacbd\ud5d8 \uc81c\uacf5"},"content":{"rendered":"\n<p>\ucd5c\uadfc \uba87 \ub144 \ub3d9\uc548 \ubcf4\ud5d8 \ubd84\uc57c\uc758 \ub514\uc9c0\ud138 \ud601\uc2e0\uc774 \ubcf8\uaca9\uc801\uc73c\ub85c \uc9c4\ud589\ub418\uba74\uc11c \ubcf4\ud5d8\uc0ac\uc640 \ub300\ub9ac\uc810\uc758 \ube44\uc988\ub2c8\uc2a4 \ubc29\uc2dd\uc774 \uc644\uc804\ud788 \ubc14\ub00c\uc5c8\uace0 \uace0\uac1d\uc774 \ubcf4\ud5d8 \uc801\uc6a9 \ubc0f \ubc30\ud3ec\uc5d0 \ub300\ud574 \uc0dd\uac01\ud558\ub294 \ubc29\uc2dd\uc774 \ubc14\ub00c\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n<p>\uc624\ub298\ub0a0 \ubcf4\ud5d8\uc0ac\ub294 \uc120\ud0dd\ud560 \uc218 \uc788\ub294 \uc218\uc2ed \uac1c\uc758 \ub514\uc9c0\ud138 \ub3c4\uad6c, \uc635\uc158 \ubc0f \ud30c\ud2b8\ub108\uc2ed\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uc774\ub7ec\ud55c \uae30\ud68c \uc911 \uc5b4\ub5a4 \uac83\uc774 \ubcf4\ud5d8\uc0ac\uac00 \uc0ac\uba85\uc744 \uc644\uc218\ud558\uace0, \ud575\uc2ec \uac00\uce58\ub97c \ud45c\ud604\ud558\uace0, \uc5c5\uacc4 \ub0b4\uc5d0\uc11c \ub2e8\uae30 \ubc0f \uc7a5\uae30 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420\uae4c\uc694?\n\ub514\uc9c0\ud138 \uc120\ud0dd\uc5d0 \ub9de\uac8c \uac00\uce58\ub97c \uc870\uc815\ud558\ub294 \uac83\uc740 \uac15\ub825\ud55c \uace0\uac1d \uad00\uacc4\ub97c \uad6c\ucd95\ud558\uace0 \uc5c5\uacc4\ub97c \ubc1c\uc804\uc2dc\ud0a4\uae30 \uc704\ud55c \ud544\uc218 \uc694\uc18c\uc785\ub2c8\ub2e4.  <\/p>\n\n<h2 class=\"wp-block-heading\">\ubcf4\ud5d8 \uace0\uac1d\uc758 \ub098\uc774<\/h2>\n\n<p>COVID-19 \ud32c\ub370\ubbf9\uc740 \uac74\uac15 \uc704\uae30\uac00 \uc548\uc804\uacfc \ubcf4\uc548\uc5d0 \ub300\ud55c \ubcf4\ub2e4 \uc77c\ubc18\uc801\uc778 \uc0dd\uac01\uc5d0 \uc601\ud5a5\uc744 \ubbf8\ucce4\uae30 \ub54c\ubb38\uc5d0 \ubcf4\ud5d8 \uace0\uac1d\uc774 \ubcf4\ud5d8\uc5d0 \ub300\ud574 \uc0dd\uac01\ud558\ub294 \ubc29\uc2dd\uc744 \ubcc0\ud654\uc2dc\ucf30\uc2b5\ub2c8\ub2e4.\nEY\uc758 <a href=\"https:\/\/www.ey.com\/en_gl\/insurance\/how-can-insurance-protect-the-customers-who-need-it-most\" target=\"_blank\" rel=\"noreferrer noopener\">\ubca0\ub978\ud558\ub974\ud2b8 \ud074\ub77c\uc778 \ubc14\uc2f1\ud06c(Bernhard Klein Wassink)\uc640 \ud30c\uc57c\uc988 \uc7ac\ud37c(Fayaz Jaffer)\ub294<\/a> \uace0\uac1d\ub4e4\uc774 \uc774\uc81c \ubcf4\ud5d8 \ubcf4\uc7a5\uacfc \uac19\uc740 \ubbf8\uc9c0\uc758 \uc138\uacc4\uc5d0 \ub300\ud55c \ubcf4\ud638\ub97c \uc218\uc6a9\ud558\ub294 \ub370 \uad00\uc2ec\uc774 \uc788\ub2e4\uace0 \ub9d0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\uc80a\uc740\uc774\ub4e4\uc740 COVID-19 \uc167\ub2e4\uc6b4\uc758 \uc7ac\uc815\uc801 \uc601\ud5a5\uc744 \uac00\uc7a5 \ub9ce\uc774 \ubc1b\uc558\uae30 \ub54c\ubb38\uc5d0 \ubcf4\ud5d8 \ubc0f \uae30\ud0c0 \ud615\ud0dc\uc758 \uc7ac\uc815\uc801 \ubcf4\ud638\uc5d0 \uc758\uc874\ud560 \uac00\ub2a5\uc131\uc774 \ub354 \ub192\uc73c\uba70 \uae30\uc220\uc801 \uc218\ub2e8\uc744 \ud1b5\ud574 \uadf8\ub807\uac8c \ud560 \uac00\ub2a5\uc131\uc774 \ud6e8\uc52c \ub354 \ub192\uc2b5\ub2c8\ub2e4.<\/p>\n\n<p>\uc774\ubbf8 \uc628\ub77c\uc778 \ube44\uc988\ub2c8\uc2a4 \uc218\ud589\uc5d0 \uc775\uc219\ud55c \ubcf4\ud5d8 \uace0\uac1d\uc740 \uc774\uc81c \uc628\ub77c\uc778 \uc561\uc138\uc2a4\ub97c \uc77c\uc0c1\uc801\uc778 \uac83\uc73c\ub85c \uc0dd\uac01\ud569\ub2c8\ub2e4.\n\uadf8\ub4e4\uc740 \ub514\uc9c0\ud138 \uc778\ud504\ub77c\uac00 \ub2ec\uc131\ud574\uc57c \ud558\ub294 \uc791\uc5c5\uc744 \uc9c0\uc6d0\ud558\uae30 \uc704\ud574 \uc874\uc7ac\ud55c\ub2e4\ub294 \uac83\uc744 \ub2f9\uc5f0\ud558\uac8c \uc5ec\uae41\ub2c8\ub2e4.\n\uacb0\uc81c \ud50c\ub7ab\ud3fc One Inc.\uc758 \uc124\ub9bd\uc790 \uacb8 \ucd5c\uace0 \uc804\ub7b5 \ucc45\uc784\uc790\uc778 <a href=\"https:\/\/www.propertycasualty360.com\/2021\/06\/22\/claimstech-can-exceed-todays-insurance-customer-expectations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Chris Ewing<\/a>\uc740 &#8220;\uc628\ub77c\uc778\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4\ub97c \ud560 \uc218 \uc788\ub294 \uc635\uc158\uc774 \uc874\uc7ac\ud558\uc9c0 \uc54a\uc744 \ub54c \ubcf4\ud5d8 \uc0b0\uc5c5\uc774 \uad6c\uc2dd\uc774\uba70 \uace0\uac1d\uc758 \uc694\uad6c\uc640 \ub3d9\ub5a8\uc5b4\uc838 \uc788\ub2e4\ub294 \uace0\uac1d\uc758 \ubbff\uc74c\uc744 \uac15\ud654\ud569\ub2c8\ub2e4.\n\uc774\ub7ec\ud55c \ubbff\uc74c\uc740 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ubcf4\ud638 \uc218\ub2e8\uc73c\ub85c\uc11c\uc758 \ubcf4\ud5d8\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \uc2e0\ub8b0\ub97c \uc57d\ud654\uc2dc\ud0b5\ub2c8\ub2e4.   <\/p>\n\n<p>\uc790\ub3d9\ucc28 \ubcf4\ud5d8 \ub9c8\ucf13\ud50c\ub808\uc774\uc2a4 \ud3f4\ub9ac(Polly)\uc758 \uc5d0\uc774\uc804\uc2dc \uc194\ub8e8\uc158 \ucc45\uc784\uc790\uc778 <a href=\"https:\/\/www.jdpower.com\/sites\/default\/files\/file\/2021-05\/2021050%20U.S.%20Insurance%20Digital%20Experience.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">\ud1b0 \uc288\ud37c(Tom Super<\/a>)\ub294 &#8220;\uace0\uac1d\uc774 \uae30\ub300\ud558\ub294 \ubcc0\ud654\uc758 \uc18d\ub3c4\uac00 \uac00\uc18d\ud654\ub418\uace0 \uc788\uc73c\uba70, \ubcf4\ud5d8\uc0ac\ub294 \ub2e8\uc21c\ud788 \uace0\uac1d \uc791\uc5c5\uc744 \ub514\uc9c0\ud138\ud654\ud558\ub294 \uae30\ubcf8 \uc0ac\ud56d\uc744 \ub118\uc5b4\uc11c\ub294 \uc870\uce58\ub97c \ucde8\ud560 \uc218 \uc788\uc5b4\uc57c \ud55c\ub2e4&#8221;\uace0 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n<p>\ub2e4\ub978 \uc0b0\uc5c5\uc5d0\uc11c \uc628\ub514\ub9e8\ub4dc \ubcf4\ud5d8 \ubc0f \uc628\ub514\ub9e8\ub4dc \uc11c\ube44\uc2a4\uc758 \ubd80\uc0c1\uc73c\ub85c \uc6d0\ud65c\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc628\ub77c\uc778 \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \uae30\ub300\uce58\uac00 \ub354\uc6b1 \ub192\uc544\uc84c\ub2e4\uace0 <a href=\"https:\/\/link.springer.com\/article\/10.1057\/s41288-022-00265-7\" target=\"_blank\" rel=\"noreferrer noopener\">\uc5f0\uad6c\uc6d0 Angela Zeier Roschmann, Matthias Erny &amp; Joel Wagner<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4.\n\uc778\uacf5 \uc9c0\ub2a5 \ubc0f \uad00\ub828 \ub3c4\uad6c\ub294 \ubcf4\ud5d8\uc0ac\uac00 \uc628\ub514\ub9e8\ub4dc \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uace0\uac1d \ud589\ub3d9\uc744 \ub354 \uc798 \uc774\ud574\ud558\uace0 \ud2b9\uc815 \uc704\ud5d8 \uc694\uc778\uc5d0 \uc801\uc751\ud560 \uc218 \uc788\ub294 \uc0c8\ub85c\uc6b4 \uae30\ud68c\ub97c \uc81c\uacf5\ud558\uc9c0\ub9cc, \ub9ce\uc740 \ubcf4\ud5d8\uc0ac\uc5d0\uc11c \uc774\ub7ec\ud55c \ub3c4\uad6c\ub97c \ucda9\ubd84\ud788 \ud65c\uc6a9\ud558\uc9c0 \ubabb\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>\ubcf4\ud5d8\uc0ac\uc758 \uc811\uadfc\uc131 \uc81c\uacf5 \ub2a5\ub825\uc774 \uace0\uac1d\uc758 \uae30\ub300\uc5d0 \ubd80\ud569\ud558\uc9c0 \uc54a\uc744 \ub54c \uace0\uac1d\uc740 \ub2e8\uc21c\ud55c \ubd88\ub9cc \uc774\uc0c1\uc758 \uac83\uc744 \ub290\ub08d\ub2c8\ub2e4.\n\uadf8\ub4e4\uc740 \ubcf4\ud5d8\uc0ac\uac00 \uc138\uacc4\uc801\uc778 \ubd88\ud655\uc2e4\uc131\uc5d0 \uc9c1\uba74\ud558\uc5ec \uac00\uc7a5 \uc911\uc694\ud558\ub2e4\uace0 \uc0dd\uac01\ud558\ub294 \ubcf4\ud638\ub97c \uc81c\uacf5\ud560 \uac83\uc774\ub77c\uace0 \uc2e0\ub8b0\ud560 \uc218 \uc5c6\ub2e4\uace0 \ub290\ub084 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-with-phone-outside-1024x683.jpg\" alt=\"&#xB0A8;&#xC131; &#xC21C;&#xB840;&#xC790;&#xAC00; &#xC0B0;&#xD2F0;&#xC544;&#xACE0; &#xB370; &#xCF64;&#xD3EC; &#xC2A4;&#xD154;&#xB77C; (Santiago de Compostela)&#xC5D0;&#xC11C; &#xD734;&#xB300; &#xC804;&#xD654;&#xB85C; &#xBA54;&#xC2DC;&#xC9C0;&#xB97C; &#xC785;&#xB825;&#xD558;&#xACE0; &#xC138;&#xC778;&#xD2B8; &#xC81C;&#xC784;&#xC2A4; (St James)&#xC758; &#xAE38; &#xB05D;&#xC5D0; &#xC788;&#xC73C;&#xBA70; &#xB300;&#xC131;&#xB2F9;&#xC744; &#xBC30;&#xACBD;&#xC73C;&#xB85C; &#xD558;&#xACE0; &#xC788;&#xC2B5;&#xB2C8;&#xB2E4;.\" class=\"wp-image-11143\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-with-phone-outside-1024x683.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-with-phone-outside-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-with-phone-outside-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/man-with-phone-outside.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\ud575\uc2ec \uac00\uce58\uc640 \uae30\uc220\uc758 \uc5f0\uacc4<\/h2>\n\n<p>\ubcf4\ud5d8\uc740 \ube44\uc988\ub2c8\uc2a4 \uad00\ud589\uc5d0 \ub300\ud55c \ud601\uc2e0\uc744 \uc218\uc6a9\ud558\ub294 \ub370 \uc788\uc5b4 \uc804\ud1b5\uc801\uc73c\ub85c \ubcf4\uc218\uc801\uc778 \uc0b0\uc5c5\uc785\ub2c8\ub2e4.\n\uadf8 \uacb0\uacfc, \ucd5c\uadfc \uc218\uc2ed \ub144 \ub3d9\uc548 \ub9ce\uc740 \ubcf4\ud5d8\uc0ac\ub4e4\uc774 \uae30\uc220\uc5d0 \ub300\ud574 \uc2e0\uc911\ud55c \uc811\uadfc \ubc29\uc2dd\uc744 \ucde8\ud588\uc73c\uba70, \ud575\uc2ec \uac00\uce58\ub97c \uc2e4\ud604\ud558\uae30 \uc704\ud574 \uae30\uc220\uc744 \uc2e0\ub8b0\ud558\uae30\ubcf4\ub2e4\ub294 \uac80\uc99d\ub41c \uc218\ub2e8\uc5d0 \uc758\uc874\ud558\ub294 \uac83\uc744 \uc120\ud638\ud588\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>\uc624\ub298\ub0a0 \ubcf4\ud5d8 \uace0\uac1d\uc758 \ucda9\uc131\ub3c4\ub97c \ud655\ubcf4\ud55c\ub2e4\ub294 \uac83\uc740 \uc0ac\uc6a9 \uac00\ub2a5\ud55c \uae30\uc220 \ub3c4\uad6c\ub97c \ud1b5\ud574 \ud655\uace0\ud55c \ud575\uc2ec \uac00\uce58\ub97c \ud45c\ud604\ud558\ub294 \uac83\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4.\nCapgemini Financial Services\uc758 CEO\uc778 <a href=\"https:\/\/www.insurancebusinessmag.com\/us\/news\/breaking-news\/what-do-customers-want-from-their-insurance-partners-254918.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Anirban Bose<\/a>\ub294 &#8220;\uc62c\ubc14\ub978 \uae30\uc220\uc5d0 \ud22c\uc790\ud568\uc73c\ub85c\uc368 \ubcf4\ud5d8\uc0ac\ub294 \uace0\uac1d\uc744 \ud655\ubcf4\ud558\uace0 \uc720\uc9c0\ud558\ub294 \ub3d9\uc2dc\uc5d0 \uc5d0\uc774\uc804\ud2b8\uc640 \uc911\uac1c\uc778\uc774 \uad00\uacc4\ub97c \uc2ec\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \uad8c\ud55c\uc744 \ubd80\uc5ec\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>\ubaa9\ud45c\ub294 \uadf8 \uc790\uccb4\ub97c \uc704\ud574 \uae30\uc220\uc744 \ub3c4\uc785\ud558\ub294 \uac83\uc774 \uc544\ub2c8\ub77c \uc62c\ubc14\ub978 \ub514\uc9c0\ud138 \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud558\uc5ec \uad8c\ud55c\uc774 \ubd80\uc5ec\ub41c \uc5d0\uc774\uc804\ud2b8, \ucda9\uc131\ub3c4 \ub192\uc740 \uace0\uac1d \ubc0f \ub354 \uae4a\uc740 \uad00\uacc4\uc758 \uac00\uce58\ub97c \uc2e4\ud604\ud558\ub294 \uac83\uc785\ub2c8\ub2e4.\n\ub530\ub77c\uc11c &#8220;\uc62c\ubc14\ub978&#8221; \uae30\uc220\uc740 \ubcf4\ud5d8\uc0ac\uac00 \ud575\uc2ec \uac00\uce58\ub97c \uc2e4\ud604\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \ub2a5\ub825\uc73c\ub85c \uc815\uc758\ub429\ub2c8\ub2e4.\n&#8220;\uc62c\ubc14\ub978&#8221; \ud50c\ub7ab\ud3fc\uc740 \uc774\ub7ec\ud55c \ubaa9\ud45c\ub97c \ud5a5\ud55c \ub178\ub825\uc744 \uac15\ud654\ud558\ub294 \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4.  <\/p>\n\n<p>\uae30\uc220\uc5d0 \ub300\ud55c \ubcf4\ud5d8\uc0ac\uc758 \uc811\uadfc \ubc29\uc2dd\uacfc \uad00\ub828\ub41c \ucd5c\uace0\uc758 \uac00\uce58 \uc911 \ud558\ub098\ub294 \uace0\uac1d\uacfc \uace0\uac1d\uc758 \uae30\ub300\uce58\ub97c \ub354 \uc798 \uc774\ud574\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud558\ub294 \ub514\uc9c0\ud138 \ub9ac\ud130\ub7ec\uc2dc\ub77c\uace0 SSA &amp; Company\uc758 <a href=\"https:\/\/www.dig-in.com\/opinion\/consumers-want-seamless-communication-from-insurers\" target=\"_blank\" rel=\"noreferrer noopener\">John Rodgers, Rajeev Aggarwal \ubc0f Brian Nordyke<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4.\n\uc0ac\ub0b4 \uae30\uc220 \uc5ed\ub7c9 \uad6c\ucd95\uc5d0 \uc9d1\uc911\ud558\uace0 \ud50c\ub7ab\ud3fc \uc81c\uacf5\uc5c5\uccb4 \ubc0f \uae30\ud0c0 \uacbd\ud5d8 \ub9ce\uc740 \uc81c3\uc790\uc640\uc758 \ud30c\ud2b8\ub108\uc2ed\uc744 \uad6c\ucd95\ud558\ub294 \ub370 \uc9d1\uc911\ud558\ub294 \ubcf4\ud5d8\uc0ac\ub294 \uad50\uc721 \ubc0f \uad6c\ud604\uc5d0 \uc720\uc0ac\ud55c \ub178\ub825\uc744 \uae30\uc6b8\uc774\uc9c0 \uc54a\ub294 \uc870\uc9c1\ubcf4\ub2e4 \uc6b0\uc704\ub97c \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>\uae30\uc220 \uc120\ud0dd\uc744 \ud575\uc2ec \uac00\uce58\uc5d0 \ub9de\ucd94\uae30 \uc704\ud55c \ud0d0\uad6c\uc5d0\uc11c \uace0\ub824\ud574\uc57c \ud560 \ub610 \ub2e4\ub978 \uc0ac\ud56d\uc740 \uc608\uce21 \ubd88\uac00\ub2a5\uc131\uc785\ub2c8\ub2e4.\n\ubd88\ud655\uc2e4\ud55c \uc138\uc0c1\uc758 \uc601\ud5a5\uc744 \ub290\ub07c\ub294 \uac83\uc740 \uace0\uac1d\ub9cc\uc774 \uc544\ub2d9\ub2c8\ub2e4. \ub610\ud55c \ubcf4\ud5d8\uc740 \uc5d8 <a href=\"https:\/\/www.pwc.com\/us\/en\/industries\/insurance\/library\/next-in-insurance-top-issues.html\" target=\"_blank\" rel=\"noreferrer noopener\">\ub80c \uc6d4\uc2dc(Ellen Walsh<\/a> )\uc640 PwC\uc758 \ub3d9\ub8cc \ubcf4\ud5d8 \uc804\ubb38\uac00\ub4e4\uc774 \uc9c0\uc801\ud558\ub4ef\uc774 \uc608\uc804\ubcf4\ub2e4 \ub35c \uc548\uc815\uc801\uc774\uace0 \uc608\uce21 \uac00\ub2a5\ud55c \ube44\uc988\ub2c8\uc2a4\uc785\ub2c8\ub2e4. <\/p>\n\n<p>\ud575\uc2ec \uac00\uce58\uc5d0 \ub300\ud55c \uba85\ud655\uc131, \ubaa9\ud45c \ub2ec\uc131\uc5d0 \uc9d1\uc911, \uc774\ub7ec\ud55c \ubaa9\ud45c\ub97c \uc704\ud55c \uae30\uc220 \uc801\uc6a9\uc5d0 \ub300\ud55c \uaddc\uc728\uc740 \ud544\uc218\uc785\ub2c8\ub2e4.\n&#8220;\ubaa8\ud638\ud558\uace0 \uc804\ub7b5\uc801 \ucd08\uc810\uc774 \ubd80\uc871\ud55c 3\ub144\uc5d0\uc11c 5\ub144 \uc77c\uc815\uc5d0 \ub530\ub77c \uacc4\uc18d \uc77c\ud558\ub294 \uae30\uc5c5\uc740 \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \uc783\uc744 \uac00\ub2a5\uc131\uc774 \ub192\uc73c\uba70 \uc2ec\uc9c0\uc5b4 \ub2e4\ub978 \uc0ac\ub78c\uc758 \uc778\uc218\ub85c \ub05d\ub0a0 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4&#8221;\ub77c\uace0 Walsh\uc640 PwC \ud300\uc740 \uacbd\uace0\ud569\ub2c8\ub2e4. <\/p>\n\n<p>\ubd88\ud655\uc2e4\uc131\uc774 \uacf5\uc720\ub418\ub294 \uc2dc\uc791\uc810\uc740 \uc608\uc0c1\uce58 \ubabb\ud55c \uae30\ud68c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.\n\uace0\uac1d\uc758 \uc785\uc7a5\uc5d0\uc11c \uc0dd\uac01\ud558\ub294 \ubcf4\ud5d8 \ud68c\uc0ac\ub294 \uc870\uc9c1\uc758 \ud575\uc2ec \uac00\uce58\ub97c \uac15\ud654\ud558\ub294 \ubc29\uc2dd\uc73c\ub85c \uae30\uc220\uc744 \uc801\uc6a9\ud558\uc5ec \uace0\uac1d\uc758 \uae30\ub300\uce58\ub97c \ucda9\uc871\ud558\ub294 \ubc29\ubc95\uc744 \ubcf4\ub2e4 \uc27d\uac8c \ucc3e\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/woman-drinking-coffee-smiling-1024x684.jpg\" alt=\"&#xB178;&#xD2B8;&#xBD81;&#xC73C;&#xB85C; &#xC791;&#xC5C5;&#xD558;&#xACE0; &#xCEE4;&#xD53C;&#xB97C; &#xB9C8;&#xC2DC;&#xB294; &#xC80A;&#xC740; &#xC5EC;&#xC790;\" class=\"wp-image-11133\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/woman-drinking-coffee-smiling-1024x684.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/woman-drinking-coffee-smiling-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/woman-drinking-coffee-smiling-768x513.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/woman-drinking-coffee-smiling.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\uace0\uac1d \uc911\uc2ec\uc758 \ubcf4\ud5d8 \uae30\uc220\uc740 \uc5b4\ub5a4 \ubaa8\uc2b5\uc77c\uae4c\uc694?<\/h2>\n\n<p>\ub514\uc9c0\ud138 \ud601\uc2e0\uacfc \uc778\uc288\uc5b4\ud14c\ud06c \uc2a4\ud0c0\ud2b8\uc5c5\uacfc\uc758 \uacbd\uc7c1\uc5d0 \ud798\uc785\uc5b4 \ubcf4\ud5d8 \ud68c\uc0ac\ub294 \uc624\ub79c \ubaa9\ud45c\ub97c \ub2ec\uc131\ud558\uae30 \uc704\ud574 \ub514\uc9c0\ud138 \uc218\ub2e8\uc73c\ub85c \uc804\ud658\ud588\uc2b5\ub2c8\ub2e4.\n\ub51c\ub85c\uc774\ud2b8(Deloitte)\uc758 <a href=\"https:\/\/www2.deloitte.com\/us\/en\/insights\/industry\/financial-services\/financial-services-industry-outlooks\/insurance-industry-outlook.html\" target=\"_blank\" rel=\"noreferrer noopener\">\uac8c\ub9ac \uc1fc(Gary Shaw<\/a> )\ub294 \ubaa8\ub4e0 \uc0b0\uc5c5\uc774 \ub514\uc9c0\ud138 \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud569\ud568\uc5d0 \ub530\ub77c \ubcf4\ud5d8\uc0ac \uc5ed\uc2dc \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34\ub97c \uc218\ud589\ud558\uace0, \ubcf4\uc548 \ubc0f \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638 \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud558\uace0, \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \uc2dc\uc7a5\uc5d0\uc11c \uacbd\uc7c1\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 \uae30\uc220\uacfc \ub370\uc774\ud130 \uc18c\uc2a4\uc5d0 \uc758\uc874\ud558\uace0 \uc788\uc74c\uc744 \uc54c\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>\uc77c\ubd80 \ubcf4\ud5d8\uc0ac\uc758 \uacbd\uc6b0 \uae30\uc220 \ubcc0\ud654\uac00 \uc5c4\uccad\ub09c \uc18d\ub3c4\ub85c \uc77c\uc5b4\ub098\uace0 \uc788\ub294 \uac83\ucc98\ub7fc \ubcf4\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uace0\uac1d\uc758 \uad00\uc810\uc5d0\uc11c \ubcf4\uba74 \ubcf4\ud5d8 \uae30\uc220\uc740 \uc815\uccb4\ub41c \uac83\ucc98\ub7fc \ubcf4\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>\uc608\ub97c \ub4e4\uc5b4, \ubcf4\ud5d8 \uace0\uac1d\uc740 \uc628\ub77c\uc778\uc5d0\uc11c \ub2e4\uc591\ud55c \uc720\ud615\uc758 \ubcf4\uc7a5\uc5d0 \ub300\ud574 \uc54c\uc544\ubcfc \uc218 \uc788\uace0 \ub9ce\uc740 \uacbd\uc6b0 \uc6f9\uc0ac\uc774\ud2b8\ub098 \ubaa8\ubc14\uc77c \uc571\uc744 \ud1b5\ud574 \uacac\uc801\uc744 \ubc1b\uc744 \uc218 \uc788\ub2e4\ub294 \uac83\uc744 \uc624\ub7ab\ub3d9\uc548 \uc54c\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.\n\uadf8\ub7ec\ub098 \uace0\uac1d\uc774 \ubcf4\ub2e4 \uad6c\uccb4\uc801\uc778 \uc791\uc5c5\uc774\ub098 \uc9c8\ubb38\uc744 \ud560 \ub54c \uae30\uc220\uc774 \ud56d\uc0c1 \uc774\ub97c \ub530\ub77c\uc7a1\ub294 \uac83\uc740 \uc544\ub2c8\ub77c\uace0 Investopedia\uc758 <a href=\"https:\/\/www.investopedia.com\/insurers-digital-dealings-need-a-perk-up-new-consumer-satisfaction-survey-says-5187831\" target=\"_blank\" rel=\"noreferrer noopener\">Susan J. Wells\ub294<\/a> \uc37c\uc2b5\ub2c8\ub2e4. <\/p>\n\n<p>&#8220;\uc624\ub298\ub0a0 \uace0\uac1d\uc740 \uc0c8\ub85c\uc6b4 \ubcf4\ud5d8\uc5d0 \uac00\uc785\ud558\uac70\ub098 \ubcf4\ud5d8\uae08\uc744 \uccad\uad6c\ud560 \ub54c \uc5ec\uc815\uc758 \ubaa8\ub4e0 \ub2e8\uacc4\uc5d0\uc11c \uba85\ud655\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uae30\ub300\ud569\ub2c8\ub2e4&#8221;\ub77c\uace0 \uace0\uac1d \ub300\ud654 \uad00\ub9ac \ud50c\ub7ab\ud3fc\uc778 Smart Communications\uc758 \uc0b0\uc5c5 \ub9c8\ucf00\ud305 \ubd80\uc0ac\uc7a5\uc778 <a href=\"https:\/\/www.smartcommunications.com\/insurance-industry-trends\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ruth Fisk<\/a>\ub294 \ub9d0\ud569\ub2c8\ub2e4.\n\uc77c\ubc18\uc801\uc73c\ub85c \uc720\uc9c0\ub418\ub294 \ubcf4\ud5d8 \uc0b0\uc5c5\uc758 \ud575\uc2ec \uac00\uce58\uc5d0 \ubd80\ud569\ud558\ub294 \uace0\uac1d \uc911\uc2ec \ud50c\ub7ab\ud3fc\uc740 \ub2e4\uc74c\uacfc \uac19\uc740 \uc635\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. <\/p>\n\n<ul class=\"wp-block-list\">\n<li>\uace0\uac1d\uc774 \ubcf4\uc7a5 \uc0c1\ud0dc\ub97c \ud655\uc778\ud558\uace0, \uc815\ucc45\uc744 \ube44\uad50\ud558\uace0, \ubcc0\uacbd\ud558\uace0, \uccad\uad6c\uc11c\ub97c \uc9c0\ubd88\ud560 \uc218 \uc788\ub294 \uc140\ud504 \uc11c\ube44\uc2a4 \ub3c4\uad6c\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uc815\ubcf4\ub97c \uc790\ub3d9\uc73c\ub85c \uae30\uc5b5\ud558\uace0 \uc804\uc1a1\ud558\ub294 \uc790\ub3d9\ud654\ub41c \uc591\uc2dd\uc744 \ud1b5\ud574 \uace0\uac1d\uc740 \uae30\ubcf8 \uc815\ubcf4\ub97c \ub2e4\uc2dc \uc785\ub825\ud558\ub294 \ub300\uc2e0 \uc791\uc5c5\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uc778\uacf5 \uc9c0\ub2a5 \ubc0f \uad00\ub828 \ub3c4\uad6c\ub294 \uc7a0\uc7ac\uc801\uc778 \uc801\uc6a9 \ubc94\uc704 \uc694\uad6c \uc0ac\ud56d\uc744 \uc2dd\ubcc4\ud558\uace0 \uc801\uc808\ud55c \uace0\uac1d\uc744 \uc704\ud574 \uad00\ub828 \uc81c\ud488\uc744 \ucd94\ucc9c\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\ucc44\ud305 \uae30\ub2a5\uacfc \uac19\uc774 \uc27d\uac8c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ub3c4\uad6c\ub294 \uace0\uac1d\uc774 \ub3c4\uc6c0\uc744 \uad6c\ud558\ub294 \uc21c\uac04 \uc9c0\uc2dd\uc774 \ud48d\ubd80\ud55c \uc5d0\uc774\uc804\ud2b8\uc640 \uc5f0\uacb0\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n<p>\uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \uace0\uac1d \ucc38\uc5ec\uc640 \uc720\uc9c0\ub97c \ucd09\uc9c4\ud558\uc5ec \uace0\uac1d \ucda9\uc131\ub3c4\uc758 \ud575\uc2ec \uac00\uce58\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.\n\uc0c1\ub2f4\uc6d0\uc774 \uace0\uac1d \uad00\uacc4\uc5d0 \uac00\uce58\ub97c \ub354\ud560 \uc218 \uc788\ub3c4\ub85d \uad8c\ud55c\uc744 \ubd80\uc5ec\ud558\uba74\uc11c \uc11c\ube44\uc2a4 \uc81c\uacf5 \ubc0f \uc9c0\uc2dd \uc2ec\ud654\uc640 \uad00\ub828\ub41c \ud575\uc2ec \uac00\uce58\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.\n\uc9c1\uad00\uc801\uc778 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ub3c4\uad6c\ub294 \ubcf4\ud5d8\uc0ac, \uc5d0\uc774\uc804\ud2b8 \ubc0f \uace0\uac1d\uc774 \uc11c\ub85c \uc5f0\uacb0\ub41c \uc0c1\ud0dc\ub97c \uc720\uc9c0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.  <\/p>\n\n<p><em>\uc774\ubbf8\uc9c0 \uc791\uc131\uc790: twinsterphoto\/\u00a9123RF.com, diego_cervo\/\u00a9123RF.com, mavoimage\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ucd5c\uadfc \uba87 \ub144 \ub3d9\uc548 \ubcf4\ud5d8 \ubd84\uc57c\uc758 \ub514\uc9c0\ud138 \ud601\uc2e0\uc774 \ubcf8\uaca9\uc801\uc73c\ub85c \uc9c4\ud589\ub418\uba74\uc11c \ubcf4\ud5d8\uc0ac\uc640 \ub300\ub9ac\uc810\uc758 \ube44\uc988\ub2c8\uc2a4 \ubc29\uc2dd\uc774 \uc644\uc804\ud788 \ubc14\ub00c\uc5c8\uace0 \uace0\uac1d\uc774 \ubcf4\ud5d8 \uc801\uc6a9 \ubc0f \ubc30\ud3ec\uc5d0 \ub300\ud574 \uc0dd\uac01\ud558\ub294 \ubc29\uc2dd\uc774 \ubc14\ub00c\uc5c8\uc2b5\ub2c8\ub2e4. \uc624\ub298\ub0a0 \ubcf4\ud5d8\uc0ac\ub294 \uc120\ud0dd\ud560 \uc218 \uc788\ub294 \uc218\uc2ed \uac1c\uc758 \ub514\uc9c0\ud138 \ub3c4\uad6c, \uc635\uc158 \ubc0f \ud30c\ud2b8\ub108\uc2ed\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc774\ub7ec\ud55c \uae30\ud68c \uc911 \uc5b4\ub5a4 \uac83\uc774 \ubcf4\ud5d8\uc0ac\uac00 \uc0ac\uba85\uc744 \uc644\uc218\ud558\uace0, \ud575\uc2ec \uac00\uce58\ub97c \ud45c\ud604\ud558\uace0, \uc5c5\uacc4 \ub0b4\uc5d0\uc11c \ub2e8\uae30 \ubc0f [&hellip;]<\/p>\n","protected":false},"featured_media":11159,"template":"","insight-category":[],"class_list":["post-18780","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight\/18780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/media\/11159"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/media?parent=18780"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/ko\/wp-json\/wp\/v2\/insight-category?post=18780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}