{"id":21306,"date":"2024-09-30T14:31:09","date_gmt":"2024-09-30T19:31:09","guid":{"rendered":"https:\/\/bolttech.io\/insights\/%e3%83%aa%e3%83%86%e3%83%b3%e3%82%b7%e3%83%a7%e3%83%b3%e3%82%b2%e3%83%bc%e3%83%a0%e3%81%ab%e5%8b%9d%e3%81%a4%e3%81%9f%e3%82%81%e3%81%ab%e3%81%af%e3%80%81%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%ab%e3%82%b9\/"},"modified":"2024-09-30T14:31:16","modified_gmt":"2024-09-30T19:31:16","slug":"%e3%83%aa%e3%83%86%e3%83%b3%e3%82%b7%e3%83%a7%e3%83%b3%e3%82%b2%e3%83%bc%e3%83%a0%e3%81%ab%e5%8b%9d%e3%81%a4%e3%81%9f%e3%82%81%e3%81%ab%e3%81%af%e3%80%81%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%ab%e3%82%b9","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/ja\/insights\/%e3%83%aa%e3%83%86%e3%83%b3%e3%82%b7%e3%83%a7%e3%83%b3%e3%82%b2%e3%83%bc%e3%83%a0%e3%81%ab%e5%8b%9d%e3%81%a4%e3%81%9f%e3%82%81%e3%81%ab%e3%81%af%e3%80%81%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%ab%e3%82%b9\/","title":{"rendered":"\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30b2\u30fc\u30e0\u306b\u52dd\u3064\u305f\u3081\u306b\u306f\u3001\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u5024\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b"},"content":{"rendered":"\n<p>\u30b3\u30b9\u30c8\u306e\u4e0a\u6607\u3068\u640d\u5931\u3068\u6226\u3063\u3066\u3044\u308b\u4fdd\u967a\u696d\u754c\u3067\u306f\u3001\u9867\u5ba2\u3092\u5f15\u304d\u4ed8\u3051\u3066\u7dad\u6301\u3059\u308b\u305f\u3081\u306e\u82e6\u52b4\u306f\u73fe\u5b9f\u306e\u3082\u306e\u3067\u3059\u3002<\/p>\n\n<p>\u5e78\u3044\u306a\u3053\u3068\u306b\u3001\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u65e2\u5b58\u306e\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306f\u3001\u4f4e\u6599\u91d1\u3088\u308a\u3082\u512a\u308c\u305f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3068\u6709\u610f\u7fa9\u306a\u95a2\u4fc2\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002\n\u3064\u307e\u308a\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u3059\u3067\u306b\u7bc9\u3044\u3066\u3044\u308b\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u3001\u9867\u5ba2\u4f53\u9a13\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n\n<p>\u3053\u3053\u3067\u306f\u3001\u9867\u5ba2\u304c\u5546\u8ac7\u6210\u7acb\u5f8c\u306b\u96e2\u8131\u3059\u308b\u7406\u7531\u3068\u3001\u3088\u308a\u5f37\u56fa\u3067\u53ce\u76ca\u6027\u306e\u9ad8\u3044\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304f\u305f\u3081\u306b\u4f55\u304c\u3067\u304d\u308b\u304b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u9867\u5ba2\u304c\u96e2\u308c\u308b\u7406\u7531(\u305d\u3057\u3066\u306a\u305c\u7559\u307e\u308b\u306e\u304b)<\/h2>\n\n<p>\u65b0\u898f\u306e\u304a\u5ba2\u69d8\u306f\u4fa1\u683c\u3067\u8cb7\u3044\u7269\u3092\u3059\u308b\u3053\u3068\u304c\u3088\u304f\u3042\u308a\u307e\u3059\u304c\u3001\u6700\u9ad8\u306e\u4fdd\u967a\u6599\u7387\u3067\u3055\u3048\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u304c\u4e0d\u5341\u5206\u306a\u9867\u5ba2\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n\n<p>Gladly\u306e2018\u5e74\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u671f\u5f85\u8abf\u67fb\u3067\u306f\u3001\u8abf\u67fb\u5bfe\u8c61\u3068\u306a\u3063\u305f\u9867\u5ba2\u306e92%\u304c\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u7d4c\u9a13\u304c3\u56de\u4ee5\u4e0b\u306b\u306a\u308b\u3068\u3001\u305d\u306e\u4f01\u696d\u3068\u306e\u53d6\u5f15\u3092\u3084\u3081\u308b\u3068\u56de\u7b54\u3057\u300126%\u304c\u3001\u305f\u3063\u305f1\u56de\u306e\u60aa\u3044\u7d4c\u9a13\u3067\u96e2\u8131\u3059\u308b\u3068\u56de\u7b54\u3057\u305f\u3068\u3001Shepard Presentations\u306e\u30c1\u30fc\u30d5\u30fb\u30b5\u30d7\u30e9\u30a4\u30ba\u30fb\u30aa\u30d5\u30a3\u30b5\u30fc\u3067\u3042\u308b <a href=\"https:\/\/www.forbes.com\/sites\/shephyken\/2018\/08\/05\/what-customers-want-and-expect\/#1c1a96367701\" target=\"_blank\" rel=\"noreferrer noopener\">Shep Hyken<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u300c\u9867\u5ba2\u306f\u3082\u306f\u3084\u3001\u76f4\u63a5\u306e\u7af6\u4e89\u76f8\u624b\u3068\u3060\u3051\u6bd4\u8f03\u3059\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3042\u306a\u305f\u306f\u3001\u5f7c\u3089\u304c\u3053\u308c\u307e\u3067\u306b\u53d7\u3051\u305f\u4e2d\u3067\u6700\u9ad8\u306e\u30b5\u30fc\u30d3\u30b9\u3068\u6bd4\u8f03\u3055\u308c\u3066\u3044\u307e\u3059 &#8211; \u3069\u306e\u4f1a\u793e\u304b\u3089\u3067\u3082\u3001\u3069\u3093\u306a\u4eba\u304b\u3089\u3067\u3082\u300d\u3068Hyken\u6c0f\u306f\u8a00\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u3053\u308c\u306f\u4fdd\u967a\u4f1a\u793e\u306b\u3068\u3063\u3066\u96e3\u3057\u3044\u6ce8\u6587\u3067\u3042\u308a\u3001\u512a\u308c\u305f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u3057\u3066\u306f\u4ed6\u306e\u30bb\u30af\u30bf\u30fc\u306b\u9045\u308c\u3092\u3068\u3063\u3066\u3044\u307e\u3059\u3001\u3068\u30a2\u30af\u30c1\u30e5\u30a2\u30ea\u30fc\u306e <a href=\"http:\/\/www.theactuary.com\/news\/2018\/07\/insurers-continue-to-lag-behind-banking-for-customer-service\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30af\u30ea\u30b9\u30fb\u30b7\u30fc\u30ad\u30f3\u30b0\u30b9\u306f<\/a> \u66f8\u3044\u3066\u3044\u307e\u3059\u3002\n\u4fdd\u967a\u696d\u754c\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u6307\u6570\u306e\u30b9\u30b3\u30a2\u306f2018\u5e74\u306b\u4f4e\u4e0b\u3057\u305f\u304c\u3001\u5927\u534a\u306e\u30bb\u30af\u30bf\u30fc\u306e\u30b9\u30b3\u30a2\u306f\u4e0a\u6607\u3057\u305f\u3068\u3001Affinion\u306e\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8 <a href=\"https:\/\/www.insurancebusinessmag.com\/uk\/opinion\/is-this-what-holds-the-key-to-customer-loyalty-in-insurance-in-2018-92810.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\u3067\u3042\u308bKaren Wheeler<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u4fdd\u967a\u306e\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306f\u6bd4\u8f03\u7684\u5358\u7d14\u3067\u3001\u81ea\u5206\u305f\u3061\u304c\u624b\u306e\u5c4a\u304f\u4fa1\u683c\u3067\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u4fdd\u967a\u3092\u671b\u3093\u3067\u304a\u308a\u3001\u4fdd\u967a\u4f1a\u793e\u3068\u306e\u826f\u597d\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u671b\u3093\u3067\u3044\u308b\u3068\u3001\u30d9\u30a4\u30f3\u30fb\u30a2\u30f3\u30c9\u30fb\u30ab\u30f3\u30d1\u30cb\u30fc\u306e <a href=\"https:\/\/www.bain.com\/about\/media-center\/press-releases\/2018\/insurance-loyalty-report\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c0\u30fc\u30b7\u30fc\u30fb\u30c0\u30fc\u30cd\u30eb<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\n\u300c\u5f7c\u3089\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u304c\u4e0d\u5b89\u3092\u5897\u3084\u3059\u306e\u3067\u306f\u306a\u304f\u3001\u8efd\u6e1b\u3059\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002\u300d <\/p>\n\n<p>\u3057\u304b\u3057\u3001\u5b9f\u969b\u306b\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u3053\u308c\u3089\u306e\u57fa\u672c\u7684\u306a\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3057\u3066\u3044\u307e\u305b\u3093\u3002\n\u30d8\u30f3 <a href=\"https:\/\/www.bain.com\/insights\/customers-know-what-they-want-are-insurers-listening\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ea\u30c3\u30af\u30fb\u30ca\u30a6\u30e8\u30af\u30b9(Henrik Naujoks<\/a> )\u6c0f\u3068\u4ed6\u306e\u7814\u7a76\u8005\u304c\u57f7\u7b46\u3057\u305f\u30d9\u30a4\u30f3\u304c\u767a\u8868\u3057\u305f\u7b2c4\u56de\u5e74\u6b21\u30ec\u30dd\u30fc\u30c8\u300c\u4fdd\u967a\u696d\u754c\u306b\u304a\u3051\u308b\u9867\u5ba2\u884c\u52d5\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u300d\u306b\u3088\u308b\u3068\u3001\u307b\u3068\u3093\u3069\u306e\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u9867\u5ba2\u304c\u6c42\u3081\u308b\u9ad8\u54c1\u8cea\u306e\u5546\u54c1\u3084\u4f7f\u3044\u3084\u3059\u3055\u3092\u63d0\u4f9b\u3057\u3066\u3044\u306a\u3044\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3002\n\u3053\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u300125\u6b73\u304b\u308940\u6b73\u306e\u4fdd\u967a\u9867\u5ba2\u306e80%\u304c\u3001\u81ea\u5206\u306b\u3068\u3063\u3066\u6700\u3082\u91cd\u8981\u306a\u9805\u76ee\u306b\u3064\u3044\u3066\u4fdd\u967a\u4f1a\u793e\u3092\u4f4e\u304f\u8a55\u4fa1\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3002  <\/p>\n\n<p>\u30c7\u30b8\u30bf\u30eb\u30d9\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u4e16\u754c\u3078\u306e\u79fb\u884c\u306f\u3001\u4f9d\u7136\u3068\u3057\u3066\u6210\u9577\u306e\u75db\u307f\u306b\u60a9\u307e\u3055\u308c\u3066\u3044\u307e\u3059\u3002\nPropertyCasualty360\u306e\u30b8\u30e3\u30fc\u30ca\u30ea\u30b9\u30c8 <a href=\"https:\/\/www.propertycasualty360.com\/2017\/11\/03\/the-customer-service-dichotomy-in-the-digital-age\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3001\u30de\u30fc\u30af\u30fb\u30d6\u30ec\u30c3\u30c9<\/a> \u306f\u30013\u56de\u306e\u96fb\u8a71\u30012\u3064\u306e\u30a6\u30a7\u30d6\u30d5\u30a9\u30fc\u30e0\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30c1\u30e3\u30c3\u30c8\u30bb\u30c3\u30b7\u30e7\u30f3\u304c\u5fc5\u8981\u3060\u3063\u305f\u96d1\u8a8c\u306e\u8cfc\u8aad\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u8a66\u307f\u306b\u3064\u3044\u3066\u8a9e\u3063\u3066\u3044\u307e\u3059\u3002\n\u7d50\u5c40\u3001\u30d6\u30ec\u30c3\u30c9\u306f\u3001\u5f7c\u304c\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u4f1a\u793e\u306b\u9023\u7d61\u3057\u3001\u53d6\u5f15\u3092\u30d6\u30ed\u30c3\u30af\u3057\u305f\u3068\u8a00\u3044\u307e\u3059 &#8211; \u305d\u306e\u30d7\u30ed\u30bb\u30b9\u306f\u3001\u96d1\u8a8c\u81ea\u4f53\u306b\u9023\u7d61\u3059\u308b\u3088\u308a\u3082\u7c21\u5358\u3067\u3057\u305f\u3002  <\/p>\n\n<p>\u305f\u3060\u3057\u3001\u96d1\u8a8c\u306e\u8cfc\u8aad\u3068\u306f\u7570\u306a\u308a\u3001\u4fdd\u967a\u306e\u9069\u7528\u7bc4\u56f2\u304c\u8981\u4ef6\u3068\u306a\u308b\u3053\u3068\u304c\u3088\u304f\u3042\u308a\u307e\u3059\u3002\n\u9867\u5ba2\u306f\u3059\u3067\u306b\u4fdd\u967a\u4f1a\u793e\u3068\u306e\u53d6\u5f15\u304c\u9762\u5012\u3060\u3068\u611f\u3058\u3066\u3044\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u5229\u7528\u53ef\u80fd\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u306e\u7ba1\u7406\u304c\u96e3\u3057\u3044\u5834\u5408\u3001\u95a2\u4fc2\u306f\u4fee\u5fa9\u3067\u304d\u306a\u3044\u307b\u3069\u640d\u306a\u308f\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n\n<p>\u300c\u8ab2\u984c(\u304a\u3088\u3073\u6a5f\u4f1a)\u306f\u3001\u3053\u308c\u3089\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3068\u95a2\u9023\u60c5\u5831\u3092\u7570\u306a\u308b\u30c1\u30e3\u30cd\u30eb\u9593\u3067\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30b9\u30e0\u30fc\u30ba\u306b\u8ee2\u9001\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306b\u9078\u629e\u80a2\u304c\u63d0\u4f9b\u3055\u308c\u3001\u30c7\u30b8\u30bf\u30eb\u6a5f\u80fd\u3068\u30d2\u30e5\u30fc\u30de\u30f3\u6a5f\u80fd\u306e\u4f7f\u7528\u3092\u6700\u9069\u5316\u3067\u304d\u307e\u3059\u300d\u3068Breading\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/cs-support-1024x684.jpg\" alt=\"\" class=\"wp-image-5560\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/cs-support-1024x684.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/cs-support-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/cs-support-768x513.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/cs-support.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u4fdd\u967a\u4f1a\u793e\u306f\u9867\u5ba2\u306e\u5909\u52d5\u6027\u306b\u3069\u306e\u3088\u3046\u306b\u5bfe\u5fdc\u3059\u308b\u304b<\/h2>\n\n<p>\u60c5\u5831\u3078\u306e\u5bb9\u6613\u306a\u30a2\u30af\u30bb\u30b9\u306b\u52c7\u6c17\u3065\u3051\u3089\u308c\u3001\u304a\u91d1\u3092\u7bc0\u7d04\u3057\u305f\u3044\u3068\u3044\u3046\u9858\u671b\u306b\u99c6\u308a\u7acb\u3066\u3089\u308c\u305f\u4fdd\u967a\u4f1a\u793e\u306e\u304a\u5ba2\u69d8\u306f\u3001\u4fdd\u967a\u5951\u7d04\u8a18\u5ff5\u65e5\u304c\u5230\u6765\u3057\u305f\u3068\u304d\u306b\u3001\u3053\u308c\u307e\u3067\u4ee5\u4e0a\u306b\u8fc5\u901f\u306b\u4fdd\u967a\u4f1a\u793e\u3092\u4e57\u308a\u63db\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\n\u9867\u5ba2\u306e\u5b9a\u671f\u7684\u306a\u30b7\u30d5\u30c8\u306b\u5bfe\u6297\u3059\u308b\u305f\u3081\u306b\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u591a\u304f\u306e\u6226\u8853\u3092\u6d3b\u7528\u3057\u3066\u304d\u307e\u3057\u305f\u3002 <\/p>\n\n<p>\u3053\u308c\u3089\u306e\u6226\u8853\u306b\u306f\u3001\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3084\u3001\u9867\u5ba2\u304c\u640d\u5bb3\u4fdd\u967a\u3092\u8cfc\u5165\u3057\u3084\u3059\u304f\u3059\u308b\u305f\u3081\u306e\u65b0\u3057\u3044\u30c4\u30fc\u30eb\u3084\u6226\u7565\u3092\u63a1\u7528\u3059\u308b\u3053\u3068\u304c\u542b\u307e\u308c\u308b\u3068\u3001J.D. \u30d1\u30ef\u30fc\u306e <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/jd-power-2018-us-insurance-shopping-study\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c8\u30e0\u30fb\u30b9\u30fc\u30d1\u30fc<\/a> \u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u3057\u304b\u3057\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u3068\u305d\u308c\u306b\u5bfe\u5fdc\u3059\u308b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u3082\u306f\u3084\u4f01\u696d\u3092\u7af6\u5408\u4ed6\u793e\u304b\u3089\u969b\u7acb\u305f\u305b\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\n\u5b9f\u969b\u3001\u30b7\u30f3\u30d7\u30eb\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30aa\u30f3\u30c7\u30de\u30f3\u30c9\u4f53\u9a13\u3092\u63d0\u4f9b\u3057 <em>\u3066\u3044\u306a\u3044<\/em> \u4f01\u696d\u306f\u3001\u65e5\u5e38\u7684\u306a\u9867\u5ba2\u306e\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u306a\u3044\u3053\u3068\u3067\u3001\u7fa4\u3092\u629c\u3044\u3066\u3044\u308b\u3068\u3001\u30c7\u30b8\u30bf\u30eb\u4fdd\u967a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e <a href=\"https:\/\/www.propertycasualty360.com\/2017\/09\/29\/customer-expectations-4-digital-technology-implica\/\" target=\"_blank\" rel=\"noreferrer noopener\">EIS\u30b0\u30eb\u30fc\u30d7\u3067\u50cd\u304f\u30b1\u30d3\u30f3\u30fb\u30d8\u30a4\u30c9\u30f3<\/a>\u6c0f\u306f\u8a00\u3044\u307e\u3059\u3002\n\u9867\u5ba2\u306f\u3001\u4fdd\u967a\u306e\u8cfc\u5165\u304c\u30d4\u30b6\u3092\u6ce8\u6587\u3059\u308b\u307b\u3069\u7c21\u5358\u3067\u306f\u306a\u3044\u3053\u3068\u3092\u7406\u89e3\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u4e21\u65b9\u306e\u53d6\u5f15\u304b\u3089\u540c\u3058\u76f8\u5bfe\u7684\u306a\u30ec\u30d9\u30eb\u306e\u4f7f\u3044\u3084\u3059\u3055\u3068\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n<p>\u4fa1\u683c\u304c\u4e0a\u6607\u3057\u3066\u3082\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u5bb9\u6613\u306b\u306a\u308b\u3068\u3001\u9867\u5ba2\u306f\u4fdd\u967a\u4f1a\u793e\u3092\u4e00\u5ea6\u306b2\u3064\u306e\u65b9\u5411\u304b\u3089\u5207\u308a\u66ff\u3048\u308b\u3068\u3044\u3046\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc\u3092\u611f\u3058\u307e\u3059\u3002\n\u9867\u5ba2\u304c\u4f7f\u3044\u3084\u3059\u3055\u306b\u3053\u308c\u307b\u3069\u9ad8\u3044\u4fa1\u5024\u3092\u7f6e\u304f\u3053\u3068\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u306e\u4fa1\u5024\u306b\u5bfe\u3059\u308b\u7406\u89e3\u304c\u53ce\u76ca\u3092\u8d85\u3048\u3066\u62e1\u5f35\u3055\u308c\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3068\u3044\u3046\u5f37\u3044\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u3063\u3066\u3044\u308b\u3068\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc <a href=\"https:\/\/blog.accessdevelopment.com\/how-adding-value-builds-customer-loyalty\" target=\"_blank\" rel=\"noreferrer noopener\">\u306e\u30d6\u30e9\u30f3\u30c9\u30f3\u30fb\u30ab\u30fc\u30bf\u30fc<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u300c\u4fa1\u5024\u306f\u5fc5\u305a\u3057\u3082\u5b89\u3044\u4fa1\u683c\u3084\u3088\u308a\u591a\u304f\u306e\u3082\u306e\u3068\u540c\u3058\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u308c\u306f\u5358\u306b\u3001\u554f\u984c\u3092\u89e3\u6c7a\u3057\u3001\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u9867\u5ba2\u306e\u80fd\u529b\u3092\u9ad8\u3081\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u300d\u3068\u30ab\u30fc\u30bf\u30fc\u306f\u8a00\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u9867\u5ba2\u306f\u3001\u554f\u984c\u3092\u89e3\u6c7a\u3057\u3001\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u652f\u63f4\u3092\u3057\u3066\u304f\u308c\u308b\u4fdd\u967a\u4f1a\u793e\u3001\u305d\u3057\u3066\u305d\u308c\u3092\u5bb9\u6613\u306b\u3059\u308b\u4fdd\u967a\u4f1a\u793e\u3092\u9ad8\u304f\u8a55\u4fa1\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u660e\u78ba\u306b\u3057\u3066\u3044\u307e\u3059\u3002\n\u3057\u305f\u304c\u3063\u3066\u3001\u3053\u308c\u30892\u3064\u306e\u8981\u7d20\u306f\u3001\u512a\u308c\u305f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u4fdd\u967a\u4f1a\u793e\u306b\u3068\u3063\u3066\u5f37\u529b\u306a\u7126\u70b9\u9818\u57df\u306b\u306a\u308a\u307e\u3059\u3002 <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"680\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/group-friends-1024x680.jpg\" alt=\"\" class=\"wp-image-5570\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/group-friends-1024x680.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/group-friends-300x199.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/group-friends-768x510.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/group-friends-1536x1020.jpg 1536w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/group-friends.jpg 1999w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u304a\u5ba2\u69d8\u304c\u4fdd\u967a\u95a2\u4fc2\u306b\u4fa1\u5024\u3092\u898b\u51fa\u3059\u306e\u3092\u652f\u63f4<\/h2>\n\n<p>\u3055\u307e\u3056\u307e\u306a\u4fdd\u967a\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u5f7c\u3089\u306e\u751f\u6d3b\u306b\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u304b\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3001\u4fdd\u967a\u696d\u754c\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u6700\u5927\u306e\u8981\u56e0\u3067\u3042\u308b\u3068\u3001Brown &amp; Joseph \u306e <a href=\"https:\/\/brownandjoseph.com\/blog\/loyal-insurance-customers\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mikaela Parrick<\/a> \u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\n\u9867\u5ba2\u306f\u3001\u88dc\u511f\u7bc4\u56f2\u304c\u3069\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3059\u304b\u3092\u77e5\u308a\u305f\u304c\u3063\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u73fe\u5728\u3001\u4fdd\u967a\u52a0\u5165\u8005\u306e\u308f\u305a\u304b67%(\u7d043\u4eba\u306b2\u4eba)\u304c\u3001\u4fdd\u967a\u4f1a\u793e\u304c\u4fdd\u967a\u5951\u7d04\u3092\u5b8c\u5168\u306b\u7406\u89e3\u3059\u308b\u306e\u3092\u52a9\u3051\u3066\u304f\u308c\u308b\u3068\u8003\u3048\u3066\u3044\u308b\u3068Parrick\u6c0f\u306f\u4ed8\u3051\u52a0\u3048\u307e\u3059\u3002\n\u3057\u304b\u3057\u3001\u4fdd\u967a\u4f1a\u793e\u304c\u4fdd\u967a\u3092\u500b\u4eba\u7684\u306a\u5229\u76ca\u306b\u7d50\u3073\u3064\u3051\u308b\u305f\u3081\u306b\u52aa\u529b\u3059\u308b\u3068\u3001\u5168\u4f53\u7684\u306a\u9867\u5ba2\u6e80\u8db3\u5ea6\u30b9\u30b3\u30a2\u306f\u5e73\u57479%\u5897\u52a0\u3057\u307e\u3059\u3002 <\/p>\n\n<p>\u65e2\u5b58\u306e\u9867\u5ba2\u306b\u4fa1\u5024\u3092\u4f1d\u3048\u308b\u65b9\u6cd5\u3092\u5b66\u3076\u30d7\u30ed\u30bb\u30b9\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u306b\u3082\u305d\u308c\u3089\u306e\u9867\u5ba2\u306b\u3064\u3044\u3066\u3088\u308a\u6df1\u304f\u6559\u3048\u307e\u3059\u3002\n\u3053\u306e\u7406\u89e3\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u304c\u65e2\u5b58\u306e\u9867\u5ba2\u3092\u7dad\u6301\u3057\u3001\u65b0\u898f\u9867\u5ba2\u3092\u5f15\u304d\u4ed8\u3051\u3001\u81ea\u793e\u306e\u53ce\u76ca\u3092\u5411\u4e0a\u3055\u305b\u308b\u306e\u306b\u5f79\u7acb\u3064\u3068\u3001J.D. \u30d1\u30ef\u30fc\u306e\u640d\u5bb3\u4fdd\u967a\u3067\u50cd\u304f <a href=\"https:\/\/www.insurancejournal.com\/news\/national\/2018\/10\/02\/502710.htm\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c7\u30d3\u30c3\u30c9\u30fb\u30d4\u30fc\u30d5\u30a1\u30fc<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u300c\u4fdd\u967a\u306f\u307b\u3068\u3093\u3069\u306e\u9867\u5ba2\u306b\u3068\u3063\u3066\u300c\u5fc5\u9700\u54c1\u300d\u3067\u3042\u308b\u305f\u3081\u3001\u5f7c\u3089\u304c\u5546\u54c1\u3092\u8cfc\u5165\u3059\u308b\u7406\u7531\u306f\u5358\u7d14\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u306a\u305c\u5f7c\u3089\u304c\u7279\u5b9a\u306e\u4fdd\u967a\u4f1a\u793e\u306e\u5546\u54c1\u3092\u8cfc\u5165\u3059\u308b\u306e\u304b\u306f\u3001\u305d\u308c\u307b\u3069\u660e\u767d\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u300d\u3068\u30d4\u30fc\u30d5\u30a1\u30fc\u6c0f\u306f\u8a00\u3044\u307e\u3059\u3002\n\u30ea\u30b9\u30af\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u3092\u8d85\u3048\u3066\u9867\u5ba2\u3092\u7406\u89e3\u3067\u304d\u306a\u3044\u3053\u3068\u306f\u3001\u73fe\u5728\u306e\u8981\u6c42\u306b\u9069\u5fdc\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u4fdd\u967a\u4f1a\u793e\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u9593\u9055\u3044\u3067\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3067\u5927\u304d\u304f\u8003\u3048\u308b<\/h3>\n\n<p>\u4fdd\u967a\u696d\u754c\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u3088\u308a\u5408\u7406\u5316\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u53ef\u80fd\u306b\u3059\u308b\u3053\u3068\u3067\u4fdd\u967a\u4f1a\u793e\u306b\u30e1\u30ea\u30c3\u30c8\u3092\u63d0\u4f9b\u3057\u3001\u4fdd\u967a\u4f1a\u793e\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u53d6\u5f15\u3092\u5bb9\u6613\u306b\u3059\u308b\u3068\u3044\u3046\u5f62\u3067\u9867\u5ba2\u306b\u30e1\u30ea\u30c3\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n\n<p>\u3057\u304b\u3057\u3001\u9867\u5ba2\u7dad\u6301\u306e\u305f\u3081\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u6700\u5927\u306e\u4fa1\u5024\u306e1\u3064\u306f\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u30c4\u30fc\u30eb\u3068\u3057\u3066\u6d3b\u7528\u3059\u308b\u529b\u3067\u3059\u3002<\/p>\n\n<p>\u300c\u6700\u3082\u5f37\u529b\u306a\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u6226\u7565\u3092\u6301\u3064\u4f01\u696d\u306f\u3001\u5e73\u5747\u3057\u306689%\u306e\u9867\u5ba2\u3092\u7dad\u6301\u3057\u3066\u3044\u307e\u3059\u300d\u3068Applied Systems\u306e <a href=\"https:\/\/www.propertycasualty360.com\/2017\/06\/26\/todays-connected-insurance-consumers-expect-conven\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kris Hackney<\/a> \u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\n\u3057\u304b\u3057\u3001\u305d\u306e\u5f31\u70b9\u306b\u4f4d\u7f6e\u3059\u308b\u4f01\u696d\u306f\u3001\u5e73\u5747\u3057\u3066\u9867\u5ba2\u306e33%\u3057\u304b\u7dad\u6301\u3057\u3066\u3044\u307e\u305b\u3093\u3002 <\/p>\n\n<p>\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3057\u3001\u9867\u5ba2\u304c\u597d\u307f\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u9867\u5ba2\u306b\u9023\u7d61\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30d3\u30c3\u30b0\u30c7\u30fc\u30bf\u306b\u6295\u8cc7\u3059\u308b\u3053\u3068\u306a\u304f\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<h3 class=\"wp-block-heading\">\u4fdd\u967a\u4f1a\u793e\u3068\u3057\u3066\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u69cb\u7bc9<\/h3>\n\n<p>\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306b\u30c7\u30b8\u30bf\u30eb\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u69cb\u7bc9\u306b\u8ffd\u308f\u308c\u3066\u3044\u307e\u3059\u3002\n\u3057\u304b\u3057\u3001\u4eba\u7684\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u4fa1\u5024\u3092\u904e\u5c0f\u8a55\u4fa1\u3057\u3066\u306f\u306a\u308a\u307e\u305b\u3093 &#8211; \u7279\u306b\u3001\u4eca\u65e5\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u4fdd\u967a\u4f1a\u793e\u3068\u88ab\u4fdd\u967a\u8005\u306e\u95a2\u4fc2\u306b\u8cb4\u91cd\u306a\u8996\u70b9\u3092\u8ffd\u52a0\u3059\u308b\u6a5f\u4f1a\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u5834\u5408\u3002 <\/p>\n\n<p>\u4fdd\u967a\u4ee3\u7406\u5e97\u3092\u4f1a\u793e\u5168\u4f53\u306e\u30b5\u30a4\u30ed\u5316\u89e3\u6d88\u306b\u7d44\u307f\u8fbc\u3080\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u5358\u306b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6539\u5584\u3059\u308b\u3088\u308a\u3082\u5f37\u3044\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3068\u3001Apliant\u306eCEO\u3067\u3042\u308b <a href=\"https:\/\/medium.com\/@casey_34683\/if-theres-one-battle-cry-that-unites-the-many-factions-of-insurtech-it-s-insurance-is-broken-771ea0c5ec9c\" target=\"_blank\" rel=\"noreferrer noopener\">Casey Gustus<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\n\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u9867\u5ba2\u304c\u6c42\u3081\u308b\u4eba\u9593\u7684\u306a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u4fdd\u967a\u306e\u30ec\u30d9\u30eb\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306e\u552f\u4e00\u306e\u6700\u826f\u306e\u65b9\u6cd5\u3067\u3042\u308a\u3001\u9867\u5ba2\u304c\u8cea\u554f\u306b\u7c21\u5358\u306b\u56de\u7b54\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3001\u9867\u5ba2\u304c\u7dad\u6301\u3057\u305f\u3044\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002 <\/p>\n\n<p>\u5f93\u6765\u306e\u95a2\u4fc2\u3092\u8d85\u3048\u3066\u62e1\u5927\u3059\u308b\u3053\u3068\u3067\u3001\u4fdd\u967a\u306e\u9867\u5ba2\u3092\u5f15\u304d\u8fbc\u307f\u3001\u305d\u3053\u306b\u3068\u3069\u307e\u3089\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\n\u4f8b\u3048\u3070\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u30d5\u30a1\u30a4\u30ca\u30f3\u30b7\u30e3\u30eb\u30fb\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u3068\u63d0\u643a\u3057\u3066\u3001\u4fdd\u967a\u9069\u7528\u7bc4\u56f2\u306e\u652f\u63f4\u3092\u30d5\u30a1\u30a4\u30ca\u30f3\u30b7\u30e3\u30eb\u30fb\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u306b\u6c42\u3081\u308b\u6f5c\u5728\u7684\u306aP&amp;C\u306e\u9867\u5ba2\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u304d\u308b\u3068\u3001Insurance News Network\u306e <a href=\"https:\/\/insurancenewsnet.com\/innarticle\/report-clients-want-pc-but-are-advisors-listening\" target=\"_blank\" rel=\"noreferrer noopener\">\u30d6\u30e9\u30a4\u30a2\u30f3\u30fb\u30aa\u30b3\u30f3\u30cd\u30eb<\/a> \u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u30c1\u30e3\u30d6\u30fb\u30a2\u30f3\u30c9\u30fb\u30aa\u30ea\u30d0\u30fc\u30fb\u30ef\u30a4\u30de\u30f3\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u30d5\u30a1\u30a4\u30ca\u30f3\u30b7\u30e3\u30eb\u30fb\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u306e\u52a9\u3051\u3092\u6c42\u3081\u308b\u9867\u5ba2\u306e40%\u304c\u3001\u4fdd\u967a\u306e\u53d6\u5f97\u3082\u652f\u63f4\u3059\u308b\u30d5\u30a1\u30a4\u30ca\u30f3\u30b7\u30e3\u30eb\u30fb\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u306b\u5207\u308a\u66ff\u3048\u308b\u3053\u3068\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u660e\u3089\u304b\u306b\u306a\u3063\u305f\u3068\u3001\u30c1\u30e3\u30d6\u30fb\u30d1\u30fc\u30bd\u30ca\u30eb\u30fb\u30ea\u30b9\u30af\u30fb\u30b5\u30fc\u30d3\u30b7\u30ba\u306e\u30bb\u30fc\u30eb\u30b9&amp;\u30c7\u30a3\u30b9\u30c8\u30ea\u30d3\u30e5\u30fc\u30b7\u30e7\u30f3\u62c5\u5f53\u30a8\u30b0\u30bc\u30af\u30c6\u30a3\u30d6\u30fb\u30d0\u30a4\u30b9\u30fb\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3067\u3042\u308b <a href=\"http:\/\/news.na.chubb.com\/2018-03-15-Chubb-and-Oliver-Wyman-Release-Research-on-Importance-of-Financial-Advisors-Addressing-Insurance-Needs-for-Holistic-Wealth-Management\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a2\u30f3\u30de\u30ea\u30fc\u30fb\u30ad\u30e3\u30f3\u30d7<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u3053\u306e\u3088\u3046\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u3088\u3063\u3066\u5f37\u5316\u3055\u308c\u3001\u9867\u5ba2\u304c\u81ea\u5206\u306e\u500b\u4eba\u7684\u306a\u30cb\u30fc\u30ba\u304c\u6e80\u305f\u3055\u308c\u3001\u5fc5\u8981\u306a\u4fdd\u967a\u652f\u63f4\u3092\u7c21\u5358\u306b\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3068\u611f\u3058\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\n\u3053\u306e\u30b5\u30dd\u30fc\u30c8\u306e\u611f\u899a\u306f\u3001\u5927\u304d\u306a\u4fa1\u5024\u3092\u63d0\u4f9b\u3057\u3001\u4fdd\u967a\u4f1a\u793e\u3068\u305d\u306e\u9867\u5ba2\u3068\u306e\u9593\u306e\u7d46\u3092\u5f37\u5316\u3057\u307e\u3059\u3002 <\/p>\n\n<p><em>\u753b\u50cf\u63d0\u4f9b:racorn \/ \u00a9123RF.com\u3001julief514 \/ \u00a9123RF.com\u3001rido \/ \u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30b3\u30b9\u30c8\u306e\u4e0a\u6607\u3068\u640d\u5931\u3068\u6226\u3063\u3066\u3044\u308b\u4fdd\u967a\u696d\u754c\u3067\u306f\u3001\u9867\u5ba2\u3092\u5f15\u304d\u4ed8\u3051\u3066\u7dad\u6301\u3059\u308b\u305f\u3081\u306e\u82e6\u52b4\u306f\u73fe\u5b9f\u306e\u3082\u306e\u3067\u3059\u3002 \u5e78\u3044\u306a\u3053\u3068\u306b\u3001\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u65e2\u5b58\u306e\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306f\u3001\u4f4e\u6599\u91d1\u3088\u308a\u3082\u512a\u308c\u305f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3068\u6709\u610f\u7fa9\u306a\u95a2\u4fc2\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002 \u3064\u307e\u308a\u3001 [&hellip;]<\/p>\n","protected":false},"featured_media":5585,"template":"","insight-category":[],"class_list":["post-21306","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/insight\/21306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/media\/5585"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/media?parent=21306"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/insight-category?post=21306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}