{"id":21116,"date":"2024-09-30T14:21:48","date_gmt":"2024-09-30T19:21:48","guid":{"rendered":"https:\/\/bolttech.io\/insights\/%e4%bf%9d%e9%99%ba%e4%bc%9a%e7%a4%be%e3%81%8c%e3%83%81%e3%83%a3%e3%83%83%e3%83%88%e3%83%9c%e3%83%83%e3%83%88%e3%81%a7%e9%a1%a7%e5%ae%a2%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%82%92%e6%94%b9%e5%96%84\/"},"modified":"2024-09-30T14:21:51","modified_gmt":"2024-09-30T19:21:51","slug":"%e4%bf%9d%e9%99%ba%e4%bc%9a%e7%a4%be%e3%81%8c%e3%83%81%e3%83%a3%e3%83%83%e3%83%88%e3%83%9c%e3%83%83%e3%83%88%e3%81%a7%e9%a1%a7%e5%ae%a2%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%82%92%e6%94%b9%e5%96%84","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/ja\/insights\/%e4%bf%9d%e9%99%ba%e4%bc%9a%e7%a4%be%e3%81%8c%e3%83%81%e3%83%a3%e3%83%83%e3%83%88%e3%83%9c%e3%83%83%e3%83%88%e3%81%a7%e9%a1%a7%e5%ae%a2%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%82%92%e6%94%b9%e5%96%84\/","title":{"rendered":"\u4fdd\u967a\u4f1a\u793e\u304c\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u5584\u3059\u308b\u65b9\u6cd5"},"content":{"rendered":"\n<p>AI\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u304c\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3001\u30ea\u30b9\u30af\u3092\u8a55\u4fa1\u3057\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u524d\u4f8b\u306e\u306a\u3044\u6a5f\u4f1a\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\n\u5b9f\u969b\u3001\u4eba\u5de5\u77e5\u80fd\u3078\u306e\u6295\u8cc7\u306b\u95a2\u3057\u3066\u306f\u3001\u4fdd\u967a\u306f\u4ed6\u306e\u3044\u304f\u3064\u304b\u306e\u4e3b\u8981\u696d\u754c\u3088\u308a\u3082\u652f\u51fa\u304c\u591a\u3044\u3068\u3001VentureBeat\u306e <a href=\"https:\/\/venturebeat.com\/2018\/06\/19\/why-insurance-companies-are-betting-big-on-ai-powered-chatbots\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kelsey Down<\/a> \u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002   <\/p>\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u5206\u91ce\u3067\u306f\u3001\u4eba\u5de5\u77e5\u80fd\u306b\u3088\u308a\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u3088\u308a\u4f7f\u3044\u3084\u3059\u304f\u306a\u308a\u307e\u3057\u305f\u3002\n\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u9867\u5ba2\u306f\u3044\u3064\u3067\u3082\u3001\u3069\u306e\u30c7\u30d0\u30a4\u30b9\u304b\u3089\u3067\u3082\u4f01\u696d\u3068\u901a\u4fe1\u3067\u304d\u307e\u3059\u3002\nAI\u30a2\u30b7\u30b9\u30c8\u306b\u3088\u308a\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3055\u307e\u3056\u307e\u306a\u8cea\u554f\u306b\u7b54\u3048\u3001\u60c5\u5831\u3092\u53ce\u96c6\u3057\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u8a55\u4fa1\u3067\u304d\u307e\u3059\u3002    <\/p>\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u4e16\u754c\u4e2d\u306e\u591a\u304f\u306e\u696d\u754c\u3001\u7279\u306b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u55b6\u696d\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u90e8\u9580\u3067\u5927\u304d\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u308b\u3068\u3001CognitionX\u306e <a href=\"https:\/\/medium.com\/@julian.harris\/10-industries-positively-impacted-by-chatbots-across-4-corporate-functions-7e0e763e1ca1\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b8\u30e5\u30ea\u30a2\u30f3\u30fb\u30cf\u30ea\u30b9<\/a> \u6c0f\u306f\u8a00\u3044\u307e\u3059\u3002\n\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u306f\u3001\u614e\u91cd\u306b\u5c55\u958b\u3059\u308c\u3070\u3001\u4fdd\u967a\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u3082\u9769\u547d\u3092\u8d77\u3053\u3059\u53ef\u80fd\u6027\u3092\u79d8\u3081\u3066\u3044\u307e\u3059\u3002   <\/p>\n\n<h2 class=\"wp-block-heading\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u6a5f\u80fd\u3068\u5236\u9650\u3092\u7406\u89e3\u3059\u308b<\/h2>\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u4eba\u9593\u306e\u9593\u306e\u30c6\u30ad\u30b9\u30c8\u4f1a\u8a71\u3092\u6a21\u5023\u3057\u307e\u3059\u3002\n\u4eba\u9593\u306e\u9867\u5ba2\u304c\u30c1\u30e3\u30c3\u30c8\u30a6\u30a3\u30f3\u30c9\u30a6\u306b\u8cea\u554f\u3092\u5165\u529b\u3059\u308b\u3068\u3001\u30dc\u30c3\u30c8\u306f\u60c5\u5831\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u8cea\u554f\u3001\u307e\u305f\u306f\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u5fdc\u7b54\u3057\u307e\u3059\u3002   <\/p>\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u81ea\u7136\u306a\u4f1a\u8a71\u3092\u6a21\u5023\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u304c\u30c6\u30ad\u30b9\u30c8\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u30c1\u30e3\u30c3\u30c8\u3057\u3066\u3044\u308b\u304b\u306e\u3088\u3046\u306b\u30bf\u30b9\u30af\u3092\u5b8c\u4e86\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3068\u3001Udemy\u306e\u30a4\u30f3\u30b9\u30c8\u30e9\u30af\u30bf\u30fc\u3067\u3042\u308b <a href=\"https:\/\/business.udemy.com\/blog\/how-to-create-and-deploy-chatbots-for-your-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jana Bergant<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n<p>\u300c\u4f1a\u8a71\u578b\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306b\u3088\u308a\u3001\u4eba\u3005\u306f\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u3084\u4f1a\u8a71\u3092\u901a\u3058\u3066\u3001\u3088\u308a\u81ea\u7136\u306a\u65b9\u6cd5\u3067\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306b\u4f55\u3092\u3059\u3079\u304d\u304b\u3092\u4f1d\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u300d<\/p>\n\n<p>\u3053\u308c\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u7279\u5b9a\u306e\u30b3\u30de\u30f3\u30c9\u3092\u8a18\u61b6\u3057\u3066\u5165\u529b\u3059\u308b\u3088\u3046\u306b\u4f9d\u983c\u3059\u308b\u3088\u308a\u3082\u610f\u5473\u304c\u3042\u308a\u307e\u3059\u3002\n\u4f1a\u8a71\u578b\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9(UI)\u3092\u5099\u3048\u305f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u4fdd\u967a\u306e\u9867\u5ba2\u3092\u7c21\u5358\u306a\u7ba1\u7406\u30bf\u30b9\u30af\u3001\u88dc\u511f\u7bc4\u56f2\u306e\u8cfc\u5165\u3001\u307e\u305f\u306f\u3088\u304f\u3042\u308b\u8cea\u554f\u3092\u901a\u3058\u3066\u7c21\u5358\u306b\u30ac\u30a4\u30c9\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<p>\u4eba\u5de5\u77e5\u80fd(AI)\u306f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u3088\u308a\u4f7f\u3044\u3084\u3059\u304f\u3001\u3088\u308a\u5feb\u9069\u306b\u4f7f\u3048\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u305f\u304c\u3001\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u304c\u3059\u3079\u3066\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u308f\u3051\u3067\u306f\u306a\u304f\u3001\u4eba\u9593\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30b9\u30bf\u30c3\u30d5\u306b\u53d6\u3063\u3066\u4ee3\u308f\u308b\u3082\u306e\u3067\u3082\u306a\u3044\u3068\u3001Intuit\u306eAI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3067\u3042\u308b <a href=\"https:\/\/chatbotsmagazine.com\/perfecting-the-chatbot-to-human-handoff-8fa49a8b1515\" target=\"_blank\" rel=\"noreferrer noopener\">Casey Phillips<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u300c\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306eAI\u3084NLP\u306e\u6a5f\u80fd\u304c\u3069\u308c\u307b\u3069\u9032\u3093\u3067\u3044\u3066\u3082\u3001\u305d\u306e\u8a2d\u8a08\u306b\u3069\u308c\u3060\u3051\u6ce8\u610f\u3092\u6255\u3063\u3066\u3044\u3066\u3082\u3001\u3064\u307e\u305a\u304f\u77ac\u9593\u306f\u5fc5\u305a\u3042\u308a\u307e\u3059\u3002\u300d  <\/p>\n\n<p>\u591a\u304f\u306e\u5834\u5408\u3001\u3053\u308c\u3089\u306e\u3064\u307e\u305a\u304d\u306f\u30dc\u30c3\u30c8\u81ea\u4f53\u306e\u904e\u5931\u3067\u306f\u306a\u304f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u4f55\u3092\u77e5\u3063\u3066\u3044\u308b\u304b\u3001\u4f55\u304c\u3067\u304d\u308b\u304b\u306b\u3064\u3044\u3066\u30e6\u30fc\u30b6\u30fc\u304c\u8aa4\u89e3\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u539f\u56e0\u3067\u3059\u3002  <\/p>\n\n<p>\u9867\u5ba2\u304c\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u4f7f\u7528\u306b\u307e\u3059\u307e\u3059\u95a2\u5fc3\u3092\u6301\u3064\u4e00\u65b9\u3067\u3001\u307b\u3068\u3093\u3069\u306e\u9867\u5ba2\u306f\u3001\u7279\u306b\u8907\u96d1\u306a\u8cea\u554f\u3084\u6280\u8853\u7684\u306a\u8cea\u554f\u304c\u3042\u308b\u5834\u5408\u306b\u3001\u5225\u306e\u4eba\u9593\u3068\u8a71\u3059\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u671b\u3093\u3067\u3044\u308b\u3068\u3001CGS\u306e\u30b7\u30cb\u30a2\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3067\u3042\u308b <a href=\"https:\/\/www.forbes.com\/sites\/christopherelliott\/2018\/08\/27\/chatbots-are-killing-customer-service-heres-why\/#980978813c5a\" target=\"_blank\" rel=\"noreferrer noopener\">\u30de\u30a4\u30b1\u30eb\u30fb\u30df\u30eb\u30ba<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\n\u9867\u5ba2\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u63d0\u4f9b\u3059\u308b\u3068\u8a8d\u8b58\u3057\u3066\u3044\u308b\u3088\u308a\u3082\u5fae\u5999\u306a\u5fdc\u7b54\u304c\u5fc5\u8981\u306a\u5834\u5408\u306b\u3001\u4eba\u9593\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u6c42\u3081\u307e\u3059\u3002   <\/p>\n\n<p>\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u3088\u308a\u3082\u512a\u308c\u305f\u4eee\u60f3\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306b\u306a\u308a\u307e\u3059\u3002\n\u30d0\u30fc\u30c1\u30e3\u30eb\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3068\u3057\u3066\u50cd\u304f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u9867\u5ba2\u3068\u5bfe\u8a71\u3057\u307e\u305b\u3093\u3002\n\u305d\u308c\u3069\u3053\u308d\u304b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u306e\u8cea\u554f\u306b\u5bfe\u3059\u308b\u6700\u3082\u52b9\u7387\u7684\u306a\u7b54\u3048\u3092\u898b\u3064\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u652f\u63f4\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u306f\u9867\u5ba2\u3068\u8a71\u3057\u5408\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u3068\u3001Talla \u306e <a href=\"https:\/\/blog.talla.com\/how-to-implement-a-support-chatbot-the-right-way\" target=\"_blank\" rel=\"noreferrer noopener\">Alyssa Verzino<\/a> \u6c0f\u306f\u8a00\u3044\u307e\u3059\u3002  <\/p>\n\n<p>\u300c\u30d0\u30fc\u30c1\u30e3\u30eb\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3092\u5b9f\u88c5\u3059\u308b\u969b\u306e\u9375\u306f\u3001\u30d0\u30fc\u30c1\u30e3\u30eb\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3092\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u6df1\u304f\u76f4\u63a5\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u3067\u304d\u308b\u3060\u3051\u591a\u304f\u306e\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u3092\u652f\u63f4\u3057\u3001\u3067\u304d\u308b\u3060\u3051\u591a\u304f\u306e\u30bd\u30fc\u30b9\u304b\u3089\u60c5\u5831\u3092\u5f15\u304d\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u300d\u3068Verzino\u6c0f\u306f\u8a00\u3044\u307e\u3059\u3002\n\u5f37\u529b\u306a\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u30d0\u30fc\u30c1\u30e3\u30eb\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u304c\u9867\u5ba2\u3092\u652f\u63f4\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u3068\u304d\u306b\u3044\u3064\u3067\u3082\u7b54\u3048\u3092\u63d0\u4f9b\u3059\u308b\u6e96\u5099\u304c\u3067\u304d\u3066\u3044\u307e\u3059\u3002   <\/p>\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u793e\u5185\u3067\u4f7f\u7528\u3059\u308b\u3053\u3068\u3092\u691c\u8a0e\u3059\u308b\u969b\u306b\u306f\u3001AI\u30d9\u30fc\u30b9\u306e\u30c4\u30fc\u30eb\u3092\u63a1\u7528\u3059\u308b\u30b9\u30bf\u30c3\u30d5\u306e\u6e96\u5099\u72b6\u6cc1\u3068\u3001\u305d\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u306b\u5bfe\u3059\u308b\u30d3\u30b8\u30cd\u30b9\u306e\u30cb\u30fc\u30ba\u3092\u8a55\u4fa1\u3057\u3066\u304f\u3060\u3055\u3044\u3001\u3068 Jane.ai \u306eCEO\u3067\u3042\u308b <a href=\"https:\/\/www.forbes.com\/sites\/forbestechcouncil\/2019\/01\/04\/five-questions-to-ask-before-implementing-a-chatbot\/#23dd956e54d4\" target=\"_blank\" rel=\"noreferrer noopener\">David Karandish<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\nAI\u304c\u4ed5\u4e8b\u3092\u5b66\u3073\u3001\u9069\u5fdc\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3053\u3068\u3001\u305d\u3057\u3066\u305d\u306e\u305f\u3081\u306b\u306f\u4eba\u9593\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u52a9\u3051\u304c\u5fc5\u8981\u3067\u3042\u308b\u3053\u3068\u3092\u30c1\u30fc\u30e0\u304c\u7406\u89e3\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002 <\/p>\n\n<p>\u300c\u793e\u5185\u3067\u9069\u5207\u306a\u671f\u5f85\u5024\u3092\u8a2d\u5b9a\u3057\u3001\u65b0\u3057\u3044\u30d0\u30fc\u30c1\u30e3\u30eb\u30c1\u30fc\u30e0\u30e1\u30a4\u30c8\u304c\u30b9\u30d4\u30fc\u30c9\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u5354\u529b\u3059\u308b\u3088\u3046\u5168\u54e1\u306b\u5968\u52b1\u3057\u307e\u3059\u300d\u3068 Karandish \u6c0f\u306f\u8a00\u3044\u307e\u3059\u3002  <\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/customer-support-1024x684.jpg\" alt=\"&#x30B3;&#x30FC;&#x30EB;&#x30BB;&#x30F3;&#x30BF;&#x30FC;&#x30A8;&#x30FC;&#x30B8;&#x30A7;&#x30F3;&#x30C8;&#x3092;&#x652F;&#x63F4;&#x3059;&#x308B;&#x5973;&#x6027;&#x30DE;&#x30CD;&#x30FC;&#x30B8;&#x30E3;&#x30FC;\" class=\"wp-image-6195\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/customer-support-1024x684.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/customer-support-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/customer-support-768x513.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/customer-support-1536x1025.jpg 1536w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/customer-support.jpg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b<\/h2>\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u3059\u3079\u3066\u306e\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u306b\u5171\u901a\u3059\u308b1\u3064\u306e\u6a5f\u80fd\u3092\u5171\u6709\u3057\u3066\u3044\u307e\u3059:\u7279\u5b9a\u306e\u76ee\u6a19\u306b\u5411\u3051\u3089\u308c\u305f\u3068\u304d\u306b\u6700\u3082\u52b9\u679c\u7684\u3067\u3059\u3002  <\/p>\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u4f1a\u8a71\u3068\u9867\u5ba2\u304c\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u4f9d\u983c\u3059\u308b\u30bf\u30b9\u30af\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u5404\u30b8\u30e7\u30d6\u306b\u9069\u3057\u305f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u958b\u767a\u3067\u304d\u307e\u3059\u3002\n\u305f\u3068\u3048\u3070\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u6700\u521d\u306e\u6328\u62f6\u306b\u3064\u3044\u3066\u8003\u3048\u3066\u307f\u307e\u3057\u3087\u3046\u3002\n\u6328\u62f6\u306f\u3001\u4eba\u9593\u306e\u9867\u5ba2\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u751f\u307f\u51fa\u3057\u3001\u4f1a\u8a71\u5168\u4f53\u306e\u30c8\u30fc\u30f3\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\n\u305d\u308c\u306f\u3001\u9867\u5ba2\u306e\u5feb\u9069\u3055\u306e\u30ec\u30d9\u30eb\u3068\u9032\u884c\u3059\u308b\u610f\u6b32\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u3002   <\/p>\n\n<p>\u9867\u5ba2\u304c\u65b0\u898f\u307e\u305f\u306f\u623b\u3063\u3066\u304d\u305f\u3053\u3068\u3092\u8a8d\u8b58\u3057\u3001\u305d\u308c\u306b\u5fdc\u3058\u3066\u9069\u5fdc\u3059\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u3001\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<p>\u300c\u7d99\u7d9a\u6027\u306f\u4eba\u9593\u306e\u4f1a\u8a71\u3092\u99c6\u308a\u7acb\u3066\u307e\u3059\u3002\u524d\u306e\u4f1a\u8a71\u3092\u601d\u3044\u51fa\u3057\u3001\u4ee5\u524d\u306e\u7d42\u4e86\u70b9\u304b\u3089\u518d\u958b\u3059\u308b\u3053\u3068\u3067\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u6226\u7565\u306b\u5927\u5e45\u306a\u30ea\u30bf\u30fc\u30f3\u304c\u3082\u305f\u3089\u3055\u308c\u307e\u3059\u300d\u3068\u3001<a href=\"https:\/\/techiesamrat.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">TechieSamrat.com<\/a> \u306e\u30d6\u30ed\u30ac\u30fc\u3067\u3042\u308b<a href=\"https:\/\/chatbotslife.com\/ingredients-to-build-a-successful-chatbot-3ed87934e31d\" target=\"_blank\" rel=\"noreferrer noopener\">Samrat Roy Chowdhuri<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u6700\u9ad8\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u4eba\u9593\u3068\u6a5f\u68b0\u306e\u9593\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u3001\u30c7\u30fc\u30bf\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3068\u7ba1\u7406\u3092\u884c\u3046\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306e\u80fd\u529b\u3092\u6d3b\u7528\u3057\u306a\u304c\u3089\u3001\u4f1a\u8a71\u4f53\u9a13\u3092\u81ea\u7136\u306a\u4ea4\u63db\u306e\u3088\u3046\u306b\u611f\u3058\u3055\u305b\u308b\u3068Chowdhuri\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\n\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u30d6\u30e9\u30f3\u30c9\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u304a\u3088\u3073\u901a\u8a33\u8005\u3068\u8003\u3048\u308b\u3053\u3068\u3067\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u30dc\u30c3\u30c8\u306e\u30e6\u30cb\u30fc\u30af\u306a\u500b\u6027\u3068\u30c8\u30fc\u30f3\u3092\u958b\u767a\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002   <\/p>\n\n<h2 class=\"wp-block-heading\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u8077\u52d9\u5185\u5bb9\u306b\u306f\u4f55\u304c\u66f8\u304b\u308c\u3066\u3044\u307e\u3059\u304b?<\/h2>\n\n<p>\u4f1a\u8a71\u578bAI\u306b\u3088\u308a\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u9069\u5fdc\u6027\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u304c\u3001\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u306e\u30d1\u30e9\u30e1\u30fc\u30bf\u30fc\u306b\u306f\u307e\u3060\u5236\u9650\u304c\u3042\u308a\u307e\u3059\u3002\n\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u6700\u5927\u9650\u306e\u6709\u7528\u6027\u3092\u4fdd\u3064\u305f\u3081\u306e\u6700\u826f\u306e\u65b9\u6cd5\u306e1\u3064\u306f\u3001\u5404\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u4ed5\u4e8b\u304c\u4f55\u3067\u3042\u308b\u304b\u3092\u6c7a\u5b9a\u3057\u3001\u305d\u306e\u4f1a\u8a71\u306e\u6d41\u308c\u3092\u305d\u306e\u4ed5\u4e8b\u306b\u5408\u308f\u305b\u3066\u8abf\u6574\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u308c\u3089\u306e\u5236\u9650\u3092\u53d7\u3051\u5165\u308c\u308b\u3053\u3068\u3067\u3059\u3002 <\/p>\n\n<p>\u307e\u305a\u3001\u304a\u5ba2\u69d8\u304c\u3059\u3067\u306b\u3069\u306e\u3088\u3046\u306a\u8cea\u554f\u3092\u3057\u3066\u3044\u308b\u304b\u3092\u7406\u89e3\u3057\u3001\u305d\u308c\u3089\u3092\u5168\u4f53\u7684\u306a\u610f\u56f3\u3084\u76ee\u6a19\u3054\u3068\u306b\u5206\u985e\u3059\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u308b\u3068\u3001IBM\u306eWatson Expert and Delivery Services\u62c5\u5f53\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u3067\u3042\u308b <a href=\"https:\/\/www.ibm.com\/blogs\/watson\/2018\/08\/beyond-the-chatbot-why-ai-in-customer-service-will-be-crucial-to-your-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lakisha Hall<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\n\u6b21\u306b\u3001\u5404\u30bf\u30b9\u30af\u3092\u51e6\u7406\u3059\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u63cf\u304d\u307e\u3059\u3002\n\u305f\u3068\u3048\u3070\u3001\u3042\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u30d1\u30b9\u30ef\u30fc\u30c9\u306e\u56de\u5fa9\u306b\u7126\u70b9\u3092\u5f53\u3066\u3001\u5225\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u9867\u5ba2\u304c\u30ab\u30d0\u30ec\u30c3\u30b8\u671f\u9593\u3092\u78ba\u8a8d\u3059\u308b\u306e\u3092\u652f\u63f4\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002  <\/p>\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u30b8\u30e7\u30d6\u304c\u660e\u78ba\u306b\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30dc\u30c3\u30c8\u306f\u9867\u5ba2\u3092\u4e92\u3044\u306b\u5f15\u304d\u7d99\u304e\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\n\u307e\u305f\u3001\u9867\u5ba2\u3092\u4eba\u9593\u306e\u62c5\u5f53\u8005\u306b\u6e21\u3059\u6642\u671f\u3092\u3088\u308a\u7c21\u5358\u306b\u8a8d\u8b58\u3067\u304d\u307e\u3059\u3002   <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/couple-research-1024x683.jpg\" alt=\"&#x81EA;&#x5B85;&#x3067;&#x30B9;&#x30DE;&#x30FC;&#x30C8;&#x30D5;&#x30A9;&#x30F3;&#x3092;&#x4F7F;&#x3046;&#x82E5;&#x3044;&#x30AB;&#x30C3;&#x30D7;&#x30EB;\" class=\"wp-image-6185\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/couple-research-1024x683.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/couple-research-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/couple-research-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/couple-research-1536x1024.jpg 1536w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/08\/couple-research.jpg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u4f1a\u8a71\u306e\u30d5\u30e9\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u4e88\u6e2c\u3057\u3066\u9632\u6b62\u3059\u308b<\/h2>\n\n<p>\u30d5\u30e9\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u9632\u3050\u6700\u5584\u306e\u65b9\u6cd5\u306e1\u3064\u306f\u3001\u9867\u5ba2\u304c\u4eba\u9593\u3067\u306f\u306a\u304f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u8a71\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u6700\u521d\u304b\u3089\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u3067\u3059\u3001\u3068Humley\u306e\u6700\u9ad8\u88fd\u54c1\u8cac\u4efb\u8005\u3067\u3042\u308b <a href=\"https:\/\/www.cmswire.com\/customer-experience\/learning-from-our-chatbot-implementation-mistakes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ed Smith<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n<p>\u307e\u305f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u3001\u4eba\u9593\u306e\u4ecb\u5165\u304c\u5fc5\u8981\u3060\u3068\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u5224\u65ad\u3059\u308b\u306e\u3092\u5f85\u3064\u306e\u3067\u306f\u306a\u304f\u3001\u3059\u3050\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u306b\u7c21\u5358\u306b\u9023\u7d61\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u3001\u3068\u30b9\u30df\u30b9\u6c0f\u306f\u8a00\u3044\u307e\u3059\u3002\n\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30e9\u30a4\u30d6\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30b9\u30bf\u30c3\u30d5\u3092\u8abf\u6574\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u5fc5\u8981\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u5168\u4f53\u7684\u306a\u30c7\u30b6\u30a4\u30f3\u3082\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u3067\u3042\u308b\u3088\u3046\u306b\u6ce8\u610f\u3057\u3066\u304f\u3060\u3055\u3044\u3002Datto\u306e\u30d7\u30ed\u30c0\u30af\u30c8&amp;\u30b0\u30ed\u30fc\u30b9\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3067\u3042\u308b <a href=\"https:\/\/www.linkedin.com\/feed\/update\/urn:li:activity:6422118294408491008\/?commentUrn=urn%3Ali%3Acomment%3A(activity%3A6422118294408491008%2C6422504535155056640)\" target=\"_blank\" rel=\"noreferrer noopener\">Aaron Dun<\/a>\u6c0f\u306f\u3001LinkedIn\u306e\u6295\u7a3f\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u9589\u3058\u3088\u3046\u3068\u3057\u3066\u3082\u3059\u3079\u3066\u306e\u30da\u30fc\u30b8\u306b\u518d\u3073\u8868\u793a\u3055\u308c\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u5bfe\u3059\u308b\u4e0d\u6e80\u3092\u8868\u660e\u3057\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n<p>Dun \u6c0f\u306f\u3001\u3053\u308c\u3089\u306e\u5e72\u6e09\u3059\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u3001\u9867\u5ba2\u304c\u52a9\u3051\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u5c0b\u306d\u308b\u306e\u3092\u3084\u3081\u306a\u3044\u5e97\u4e3b\u306b\u4f8b\u3048\u307e\u3057\u305f\u3002\n\u300c\u73fe\u5b9f\u306e\u4e16\u754c\u3068\u540c\u3058\u3088\u3046\u306b\u3001\u5e97\u4e3b\u304c\u4f55\u5ea6\u3082\u623b\u3063\u3066\u304d\u3066\u3001\u52a9\u3051\u304c\u5fc5\u8981\u304b\u3069\u3046\u304b\u5c0b\u306d\u3066\u304f\u308b\u3068\u304d\u3001\u79c1\u304c\u52a9\u3051\u304c\u5fc5\u8981\u3067\u306f\u306a\u3044\u3068\u7b54\u3048\u305f\u5f8c\u3067\u3082(2\u30013\u30014?\u79c1\u306f\u30a4\u30e9\u30a4\u30e9\u3057\u3066\u4fdd\u91c8\u3059\u308b\u3064\u3082\u308a\u3067\u3059\u3002\u300d <\/p>\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u9867\u5ba2\u304c\u30c1\u30e3\u30c3\u30c8\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u305f\u304b\u3069\u3046\u304b\u3092\u8ffd\u8de1\u3059\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3067\u304d\u307e\u3059\u3002\n\u3053\u306e\u3088\u3046\u306a\u5c0f\u3055\u306a\u30c7\u30b6\u30a4\u30f3\u6a5f\u80fd\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u5feb\u9069\u3055\u306b\u5927\u304d\u306a\u9055\u3044\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002   <\/p>\n\n<p>\u4f01\u696d\u306e\u5168\u4f53\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u76ee\u6a19\u306b\u6cbf\u3063\u305f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u4f5c\u6210\u3057\u3066\u7acb\u3061\u4e0a\u3052\u308b\u3053\u3068\u3067\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u9867\u5ba2\u306b\u771f\u306e\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\n\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u5bfe\u3059\u308b\u5584\u610f\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u4f1a\u793e\u306e\u30b3\u30a2\u30d0\u30ea\u30e5\u30fc\u3092\u4f1d\u3048\u306a\u304c\u3089\u3001\u30b9\u30bf\u30c3\u30d5\u304c\u76f4\u9762\u3059\u308b\u4f5c\u696d\u8ca0\u8377\u3092\u8efd\u6e1b\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\n\u8003\u3048\u629c\u304b\u308c\u305f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001Win-Win\u306e\u95a2\u4fc2\u306b\u3042\u308a\u307e\u3059\u3002    <\/p>\n\n<p><em>\u753b\u50cf:Vadim Guzhva\/\u00a9123RF.com\u3001georgerudy\/\u00a9123RF.com\u3001goodluz\/\u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u304c\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3001\u30ea\u30b9\u30af\u3092\u8a55\u4fa1\u3057\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u524d\u4f8b\u306e\u306a\u3044\u6a5f\u4f1a\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002 \u5b9f\u969b\u3001\u4eba\u5de5\u77e5\u80fd\u3078\u306e\u6295\u8cc7\u306b\u95a2\u3057\u3066\u306f\u3001\u4fdd\u967a\u306f\u4ed6\u306e\u3044\u304f\u3064\u304b\u306e\u4e3b\u8981\u696d\u754c\u3088\u308a\u3082\u652f\u51fa\u304c\u591a\u3044\u3068\u3001VentureBeat\u306e K [&hellip;]<\/p>\n","protected":false},"featured_media":6210,"template":"","insight-category":[],"class_list":["post-21116","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/insight\/21116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/media\/6210"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/media?parent=21116"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/insight-category?post=21116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}