{"id":20791,"date":"2024-09-27T11:47:06","date_gmt":"2024-09-27T16:47:06","guid":{"rendered":"https:\/\/bolttech.io\/insights\/%e5%95%86%e6%a5%ad%e4%bf%9d%e9%99%ba%e3%83%97%e3%83%a9%e3%83%83%e3%83%88%e3%83%95%e3%82%a9%e3%83%bc%e3%83%a0%e3%81%8c%e9%a1%a7%e5%ae%a2%e3%81%8c%e6%b1%82%e3%82%81%e3%82%8b%e3%83%87%e3%82%b8%e3%82%bf\/"},"modified":"2024-09-27T11:47:10","modified_gmt":"2024-09-27T16:47:10","slug":"%e5%95%86%e6%a5%ad%e4%bf%9d%e9%99%ba%e3%83%97%e3%83%a9%e3%83%83%e3%83%88%e3%83%95%e3%82%a9%e3%83%bc%e3%83%a0%e3%81%8c%e9%a1%a7%e5%ae%a2%e3%81%8c%e6%b1%82%e3%82%81%e3%82%8b%e3%83%87%e3%82%b8%e3%82%bf","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/ja\/insights\/%e5%95%86%e6%a5%ad%e4%bf%9d%e9%99%ba%e3%83%97%e3%83%a9%e3%83%83%e3%83%88%e3%83%95%e3%82%a9%e3%83%bc%e3%83%a0%e3%81%8c%e9%a1%a7%e5%ae%a2%e3%81%8c%e6%b1%82%e3%82%81%e3%82%8b%e3%83%87%e3%82%b8%e3%82%bf\/","title":{"rendered":"\u5546\u696d\u4fdd\u967a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u9867\u5ba2\u304c\u6c42\u3081\u308b\u30c7\u30b8\u30bf\u30eb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u3069\u306e\u3088\u3046\u306b\u5275\u51fa\u3067\u304d\u308b\u304b"},"content":{"rendered":"\n<p>\u30d3\u30b8\u30cd\u30b9\u306f\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u7e41\u6804\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u6c11\u9593\u901a\u4fe1\u4e8b\u696d\u8005\u306f\u30c7\u30b8\u30bf\u30eb\u4f53\u9a13\u306e\u30c0\u30a4\u30ec\u30af\u30c8\u30bb\u30fc\u30eb\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u7acb\u3061\u4e0a\u3052\u308b\u306e\u304c\u9045\u308c\u3066\u3044\u307e\u3059\u3002\n\u4e00\u65b9\u3001\u9867\u5ba2\u306f\u3053\u308c\u307e\u3067\u4ee5\u4e0a\u306b\u4fdd\u967a\u4f1a\u793e\u306b\u5bfe\u3057\u3066\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u6ce8\u610f\u3092\u6c42\u3081\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u5e78\u3044\u306a\u3053\u3068\u306b\u3001\u3069\u3061\u3089\u306e\u554f\u984c\u3082\u5171\u901a\u306e\u89e3\u6c7a\u7b56\u3092\u5171\u6709\u3057\u3066\u3044\u307e\u3059\u3002\n\u5805\u7262\u306a\u5546\u696d\u4fdd\u967a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u76f4\u63a5\u8ca9\u58f2\u3092\u52b9\u7387\u7684\u304b\u3064\u52b9\u679c\u7684\u306b\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u3068\u4fdd\u967a\u4f1a\u793e\u306e\u95a2\u4fc2\u3092\u5f37\u5316\u3059\u308b\u3001\u3088\u308a\u697d\u3057\u3044\u9867\u5ba2\u4f53\u9a13\u3092\u751f\u307f\u51fa\u3057\u307e\u3059\u3002 <\/p>\n\n<h2 class=\"wp-block-heading\">\u5546\u696d\u4fdd\u967a\u306b\u304a\u3051\u308b\u9867\u5ba2\u306e\u8981\u6c42<\/h2>\n\n<p>\u640d\u5bb3\u4fdd\u967a\u306e\u500b\u4eba\u4fdd\u967a\u306f\u3001\u76f4\u63a5\u8ca9\u58f2\u306b\u304a\u3051\u308b\u9867\u5ba2\u4f53\u9a13\u306b\u91cd\u70b9\u3092\u7f6e\u304f\u3053\u3068\u3067\u6069\u6075\u3092\u53d7\u3051\u3066\u3044\u307e\u3059\u3002\n\u3057\u304b\u3057\u3001\u5546\u696d\u4fdd\u967a\u306f\u3001\u88dc\u511f\u7bc4\u56f2\u3092\u30aa\u30f3\u30e9\u30a4\u30f3\u5316\u3059\u308b\u6163\u884c\u3092\u53d7\u3051\u5165\u308c\u308b\u306e\u304c\u9045\u308c\u3066\u304a\u308a\u3001\u5546\u696d\u4fdd\u967a\u306e\u7d0485%\u306f\u4f9d\u7136\u3068\u3057\u3066\u72ec\u7acb\u3057\u305f\u4ee3\u7406\u5e97\u306b\u3088\u3063\u3066\u4f5c\u6210\u3055\u308c\u3066\u3044\u308b\u3068\u3001Trusted Choice\u306e <a href=\"https:\/\/www.trustedchoice.com\/f\/p\/direct-business-insurance\/\" target=\"_blank\" rel=\"noreferrer noopener\">Marty Agather<\/a> \u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u5546\u696d\u4fdd\u967a\u3067\u306f\u4ee3\u7406\u5e97\u3068\u9867\u5ba2\u306e\u95a2\u4fc2\u304c\u512a\u52e2\u3067\u3042\u308b\u305f\u3081\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u306e\u76f4\u63a5\u5546\u696d\u8ca9\u58f2\u306e\u6210\u9577\u304c\u920d\u5316\u3057\u3066\u3044\u307e\u3059\u3002\n\u307e\u305f\u3001\u5546\u696d\u4fdd\u967a\u4f1a\u793e\u304c\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u304c\u4e00\u822c\u7684\u306b\u9867\u5ba2\u306e\u671f\u5f85\u3068\u8981\u6c42\u3092\u5909\u3048\u305f\u3053\u3068\u306b\u6c17\u3065\u304f\u77ac\u9593\u3092\u5148\u5ef6\u3070\u3057\u306b\u3057\u307e\u3057\u305f\u3002 <\/p>\n\n<p>\u8fc5\u901f\u306a\u5bfe\u5fdc\u3068\u5b9f\u8a3c\u3055\u308c\u305f\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u3088\u308a\u3001\u9ad8\u54c1\u8cea\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u4fdd\u967a\u3092\u5b9a\u7fa9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\n\u3057\u304b\u3057\u3001\u4eca\u65e5\u3067\u306f\u3001\u304a\u5ba2\u69d8\u306e\u671f\u5f85\u306f\u5909\u5316\u3057\u3066\u3044\u307e\u3059\u3002\n\u52b9\u7387\u7684\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u9867\u5ba2\u306e\u512a\u5148\u4e8b\u9805\u30ea\u30b9\u30c8\u306e\u30c8\u30c3\u30d7\u306b\u4e0a\u308a\u8a70\u3081\u307e\u3057\u305f\u3002  <\/p>\n\n<p>\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u671f\u5f85\u306f\u5909\u308f\u308a\u307e\u3057\u305f\u304c\u3001\u4fdd\u967a\u4f1a\u793e\u306e\u5c3a\u5ea6\u3068\u3057\u3066\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u4f9d\u5b58\u3059\u308b\u50be\u5411\u306f\u5909\u308f\u308a\u307e\u305b\u3093\u3002\n\u5b9f\u969b\u3001\u6d88\u8cbb\u8005\u306e70%\u4ee5\u4e0a\u304c\u3001\u30d3\u30b8\u30cd\u30b9\u306b\u5bfe\u3059\u308b\u610f\u898b\u3092\u9867\u5ba2\u4f53\u9a13(CX)\u306e\u54c1\u8cea\u306b\u57fa\u3065\u3044\u3066\u3044\u308b\u3068\u3001\u30de\u30c3\u30ad\u30f3\u30bc\u30fc\u306e <a href=\"https:\/\/www.mckinsey.com\/business-functions\/marketing-and-sales\/our-insights\/from-moments-to-journeys-a-paradigm-shift-in-customer-experience-excellence\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c9\u30ea\u30a2\u30f3\u30fb\u30b9\u30c8\u30fc\u30f3\u6c0f\u3068\u30b8\u30e7\u30f3\u30fb\u30c7\u30a3\u30d0\u30a4\u30f3<\/a> \u6c0f\u306f\u66f8\u3044\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u5546\u696d\u4fdd\u967a\u4f1a\u793e\u3092\u542b\u3080\u4f01\u696d\u306f\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u5727\u529b\u306e\u5909\u5316\u3092\u307e\u3059\u307e\u3059\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002\n\u30ac\u30fc\u30c8\u30ca\u30fc\u793e\u306e\u3042\u308b\u8abf\u67fb\u306b\u3088\u308b\u3068\u300181%\u306e\u4f01\u696d\u304c\u3001\u9867\u5ba2\u4f53\u9a13\u306b\u57fa\u3065\u3044\u3066\u307b\u307c\u307e\u305f\u306f\u5b8c\u5168\u306b\u7af6\u4e89\u3059\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u591a\u304f\u306e\u5546\u696d\u4fdd\u967a\u5951\u7d04\u304c\u305d\u3046\u3067\u3042\u308b\u3088\u3046\u306b\u3001\u8ca9\u58f2\u3055\u308c\u308b\u57fa\u790e\u3068\u306a\u308b\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u304c\u4f01\u696d\u9593\u3067\u6a19\u6e96\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u9867\u5ba2\u4f53\u9a13\u306f\u3055\u3089\u306b\u91cd\u8981\u306b\u306a\u308a\u307e\u3059\u3002\n\u8cfc\u5165\u304c\u57fa\u672c\u7684\u306b\u3069\u306e\u58f2\u308a\u624b\u304b\u3089\u3082\u540c\u3058\u3067\u3042\u308b\u5834\u5408\u3001\u8cb7\u3044\u624b\u306f\u9867\u5ba2\u4f53\u9a13\u3092\u7279\u5fb4\u3065\u3051\u308b\u7279\u5fb4\u3092\u3088\u308a\u91cd\u8996\u3057\u3001\u58f2\u308a\u624b\u3092\u533a\u5225\u3057\u3001\u7279\u5b9a\u306e\u58f2\u308a\u624b\u306b\u5bfe\u3059\u308b\u5fe0\u8aa0\u5fc3\u3092\u6b63\u5f53\u5316\u3057\u307e\u3059\u3002 <\/p>\n\n<p>\u5546\u696d\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u4fdd\u967a\u306e\u8cfc\u5165\u8005\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u9867\u5ba2\u4f53\u9a13\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u5f37\u8abf\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u9867\u5ba2\u304c\u3044\u308b\u5834\u6240\u3067\u9867\u5ba2\u306b\u5bfe\u5fdc\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\n\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u306b\u306f\u3001\u300cCX\u306e\u30d3\u30b8\u30cd\u30b9\u4fa1\u5024\u3092\u691c\u8a3c\u3057\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u30ea\u30fc\u30c9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u3046\u3057\u306a\u3044\u3068\u3001\u4e88\u7b97\u3092\u5931\u3044\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3001\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u306e\u8981\u56e0\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u30ea\u30b9\u30af\u304c\u3042\u308a\u307e\u3059\u300d\u3068\u3001\u30ac\u30fc\u30c8\u30ca\u30fc\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u62c5\u5f53\u526f\u793e\u9577\u3067\u3042\u308b <a href=\"https:\/\/www.gartner.com\/en\/marketing\/insights\/articles\/key-findings-from-the-gartner-customer-experience-survey\" target=\"_blank\" rel=\"noreferrer noopener\">Augie Ray<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/team-coding-discussion-1024x682.jpg\" alt=\"\" class=\"wp-image-8013\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/team-coding-discussion-1024x682.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/team-coding-discussion-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/team-coding-discussion-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/team-coding-discussion.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u4fdd\u967a\u306e\u30c7\u30b8\u30bf\u30eb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u9867\u5ba2\u304c\u6c42\u3081\u3066\u3044\u308b\u3082\u306e\u306f\u4f55\u3067\u3059\u304b?<\/h2>\n\n<p>\u4e2d\u5c0f\u4f01\u696d\u4fdd\u967a\u306e\u304a\u5ba2\u69d8\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u88dc\u511f\u7bc4\u56f2\u3092\u8cfc\u5165\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\n\u5168\u4f53\u3068\u3057\u3066\u3001\u4e2d\u5c0f\u4f01\u696d\u306e\u7d4c\u55b6\u8005\u306e51%\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u304b\u3089\u76f4\u63a5\u30d3\u30b8\u30cd\u30b9\u4fdd\u967a\u3092\u8cfc\u5165\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u3068\u3001 <a href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/us\/Documents\/financial-services\/us-fsi-voice-of-the-small-business-insurance-consumer-032615.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Michelle Canaan<\/a> \u6c0f\u3068Deloitte\u306e\u540c\u50da\u306e\u7814\u7a76\u8005\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\n\u3053\u306e\u5272\u5408\u306f\u300135\u6b73\u672a\u6e80\u306e\u9867\u5ba2\u3068\u5e74\u9593\u53ce\u76ca\u304c100\u4e07\u30c9\u30eb\u672a\u6e80\u306e\u9867\u5ba2\u306e\u9593\u3067\u5897\u52a0\u3057\u3066\u304a\u308a\u3001\u4e2d\u5c0f\u4f01\u696d\u5411\u3051\u4fdd\u967a\u306e\u76f4\u63a5\u8ca9\u58f2\u306f\u5546\u696d\u4fdd\u967a\u4f1a\u793e\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u30c1\u30e3\u30f3\u30b9\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n<p>\u30c7\u30ed\u30a4\u30c8\u306e\u8abf\u67fb\u3067\u306f\u3001\u3059\u3067\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u4fdd\u967a\u3092\u8cfc\u5165\u3057\u3066\u3044\u308b\u4e2d\u5c0f\u4f01\u696d\u306f\u3001\u518d\u5ea6\u8cfc\u5165\u3059\u308b\u53ef\u80fd\u6027\u304c\u5927\u5e45\u306b\u9ad8\u3044\u3053\u3068\u3082\u308f\u304b\u308a\u307e\u3057\u305f\u3002\n\u4f8b\u3048\u3070\u3001\u4e00\u822c\u8ce0\u511f\u8cac\u4efb\u4fdd\u967a\u3092\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u8cfc\u5165\u3057\u305f\u3053\u3068\u306e\u3042\u308b48%\u306f\u3001\u518d\u5ea6\u8cfc\u5165\u3059\u308b\u53ef\u80fd\u6027\u304c\u300c\u975e\u5e38\u306b\u9ad8\u3044\u300d\u3068\u56de\u7b54\u3057\u300143%\u304c\u300c\u3084\u3084\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u300d\u3068\u56de\u7b54\u3057\u307e\u3057\u305f\u3002 <\/p>\n\n<p>\u300c\u4e00\u822c\u7684\u306b\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u305f\u3081\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3067\u5546\u696d\u4fdd\u967a\u3092\u8cfc\u5165\u3057\u3088\u3046\u3068\u3057\u305f\u4eba\u304c\u3001\u5c06\u6765\u305d\u306e\u3088\u3046\u306b\u30d3\u30b8\u30cd\u30b9\u3092\u884c\u3046\u3068\u7b54\u3048\u308b\u53ef\u80fd\u6027\u304c\u306f\u308b\u304b\u306b\u9ad8\u304b\u3063\u305f\u306e\u306f\u5f53\u7136\u306e\u3053\u3068\u3067\u3059\u300d\u3068Canaan\u3089\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u6c11\u9593\u4fdd\u967a\u4f1a\u793e\u306f\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u521d\u3081\u3066\u306e\u9867\u5ba2\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u304d\u307e\u3059\u304b?\n <a href=\"https:\/\/insuranceblog.accenture.com\/wp-content\/uploads\/2018\/10\/Winning-the-Hearts-and-Minds-of-Small-Business-Ins-Buyers-Research-Piece.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a2\u30af\u30bb\u30f3\u30c1\u30e5\u30a2\u306e\u3042\u308b<\/a> \u8abf\u67fb\u3067\u306f\u3001\u6d1e\u5bdf\u304c\u5f97\u3089\u308c\u3066\u3044\u307e\u3059\u3002\n\u4e2d\u5c0f\u4f01\u696d\u306e\u7d4c\u55b6\u8005\u304c\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u4fdd\u967a\u3092\u8cfc\u5165\u3057\u306a\u3044\u7406\u7531\u3092\u8abf\u67fb\u3059\u308b\u4e2d\u3067\u3001\u3053\u306e\u8abf\u67fb\u3067\u306f\u3001\u60c5\u5831\u3001\u660e\u78ba\u3055\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306e\u6b20\u5982\u304c\u3001\u521d\u3081\u3066\u306e\u5546\u7528\u4fdd\u967a\u8cfc\u5165\u8005\u3092\u82db\u7acb\u305f\u305b\u3001\u76f4\u63a5\u8ca9\u58f2\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u9060\u3056\u3051\u3066\u3044\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3002  <\/p>\n\n<p>\u30a2\u30af\u30bb\u30f3\u30c1\u30e5\u30a2\u306f\u30012020\u5e74\u307e\u3067\u306b\u4e2d\u5c0f\u4f01\u696d\u5411\u3051\u4fdd\u967a\u6599\u7dcf\u984d\u306e25%\u304c\u30c7\u30b8\u30bf\u30eb\u3067\u5f15\u304d\u53d7\u3051\u3089\u308c\u308b\u3068\u63a8\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002\n\u307e\u305f\u3001\u30a2\u30af\u30bb\u30f3\u30c1\u30e5\u30a2\u306f\u3001\u4e2d\u5c0f\u4f01\u696d\u306e60%\u304c\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u4fdd\u967a\u306e\u8cfc\u5165\u306b\u6700\u3082\u95a2\u5fc3\u306e\u3042\u308b\u4e16\u4ee3\u30b3\u30db\u30fc\u30c8\u3067\u3042\u308b25\u301c55\u6b73\u306e\u5e74\u9f62\u5c64\u306b\u3088\u3063\u3066\u6240\u6709\u3055\u308c\u3066\u3044\u308b\u3068\u63a8\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u30a2\u30af\u30bb\u30f3\u30c1\u30e5\u30a2\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u9867\u5ba2\u306f\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u306e\u5546\u696d\u4fdd\u967a\u306e\u8cfc\u5165\u306b\u95a2\u5fc3\u304c\u3042\u308a\u307e\u3059\u3002\n\u3057\u304b\u3057\u3001\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3060\u3051\u3067\u306f\u5341\u5206\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\n\u4fdd\u967a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u300c\u4e2d\u5c0f\u4f01\u696d\u306e\u7d4c\u55b6\u8005\u304c\u4fdd\u967a\u306b\u62b1\u3048\u308b\u3059\u3079\u3066\u306e\u8ab2\u984c\u3084\u4e0d\u6e80\u306b\u5bfe\u51e6\u3059\u308b\u3001\u9867\u5ba2\u4e2d\u5fc3\u306e\u4f53\u9a13\u3082\u4f5c\u308a\u51fa\u3055\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u300d\u3068\u3001\u30a2\u30af\u30bb\u30f3\u30c1\u30e5\u30a2\u306e\u4fdd\u967a\u62c5\u5f53\u30de\u30cd\u30fc\u30b8\u30f3\u30b0\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u3067\u3042\u308b <a href=\"https:\/\/insuranceblog.accenture.com\/what-small-business-owners-want-from-direct-commercial-carriers\" target=\"_blank\" rel=\"noreferrer noopener\">\u30de\u30a4\u30b1\u30eb\u30fb\u30e9\u30a4\u30ea\u30fc<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/group-meeting-1024x683.jpg\" alt=\"\" class=\"wp-image-8003\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/group-meeting-1024x683.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/group-meeting-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/group-meeting-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/group-meeting.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u9069\u5207\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u9078\u629e<\/h2>\n\n<p>\u4ed6\u306e\u5f62\u614b\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u3067\u306e\u9867\u5ba2\u306e\u4f53\u9a13\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30d3\u30b8\u30cd\u30b9\u4fdd\u967a\u306e\u8cfc\u5165\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u671f\u5f85\u3092\u5f62\u4f5c\u308a\u307e\u3059\u3002\n\u4f8b\u3048\u3070\u3001Amazon\u7d4c\u7531\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30d6\u30e9\u30a6\u30b8\u30f3\u30b0\u306e\u3088\u3046\u306a\u6a5f\u80fd\u306b\u6163\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u4fdd\u967a\u4f1a\u793e\u306b\u3082\u540c\u69d8\u306e\u6a5f\u80fd\u3092\u671f\u5f85\u3059\u308b\u50be\u5411\u304c\u5f37\u3044\u306e\u3067\u3059\u3002 <\/p>\n\n<p>\u3057\u304b\u3057\u3001\u9867\u5ba2\u304c\u671f\u5f85\u3059\u308b\u30c7\u30b8\u30bf\u30eb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306f\u3001\u640d\u5bb3\u4fdd\u967a\u4f1a\u793e\u306b\u3068\u3063\u3066\u5bb9\u6613\u306a\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\n\u300c\u304a\u5ba2\u69d8\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u304c\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3067\u9ad8\u5ea6\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\u5316\u3084\u9032\u5316\u3059\u308b\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u30dd\u30ea\u30b7\u30fc\u306a\u3069\u3001\u7d44\u7e54\u3084\u696d\u754c\u306e\u969c\u5bb3\u304c\u3001\u3053\u308c\u3089\u306e\u671f\u5f85\u3068\u63d0\u4f9b\u3055\u308c\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u9593\u306b\u969c\u58c1\u3092\u751f\u307f\u51fa\u3057\u3066\u3044\u307e\u3059\u300d\u3068\u3001\u30a2\u30af\u30b7\u30aa\u30e0\u306e\u4fdd\u967a\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u30b0\u30eb\u30fc\u30d7\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3067\u3042\u308b <a href=\"https:\/\/www.cmswire.com\/customer-experience\/the-insurance-industry-plays-catch-up-with-customer-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30af\u30e9\u30fc\u30af\u30fb\u30a6\u30fc\u30c6\u30f3<\/a>\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u3057\u305f\u304c\u3063\u3066\u3001\u5546\u696d\u4fdd\u967a\u306e\u76f4\u8ca9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u9078\u629e\u3059\u308b\u305f\u3081\u306e\u6700\u521d\u306e\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u9867\u5ba2\u304c\u76f4\u9762\u3057\u3066\u3044\u308b\u7279\u5b9a\u306e\u8ab2\u984c\u3084\u30d5\u30e9\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u3067\u3059\u3002\n\u6b21\u306b\u3001\u4fdd\u967a\u4f1a\u793e\u3068\u9867\u5ba2\u304c\u5354\u529b\u3057\u3066\u3053\u308c\u3089\u306e\u8ab2\u984c\u3092\u514b\u670d\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u3092\u63a2\u3057\u307e\u3059\u3002 <\/p>\n\n<p>\u30c7\u30b8\u30bf\u30eb\u8ca9\u58f2\u30c1\u30e3\u30cd\u30eb\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306b\u3001\u5358\u306b\u65b0\u3057\u3044\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u8cfc\u5165\u3059\u308b\u885d\u52d5\u3092\u907f\u3051\u3066\u304f\u3060\u3055\u3044\u3002\n\u30c0\u30a4\u30ec\u30af\u30c8\u30bb\u30fc\u30eb\u30b9\u306e\u76ee\u6a19\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u306e\u6700\u826f\u306e\u90e8\u5206\u3092\u3001\u5358\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u306b\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u30c7\u30b8\u30bf\u30eb\u74b0\u5883\u306b\u62e1\u5f35\u3059\u308b\u3053\u3068\u3067\u3059\u3002 <\/p>\n\n<p>\u300c\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306f\u305d\u308c\u81ea\u4f53\u304c\u76ee\u7684\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u308c\u3092\u7d71\u5408\u3057\u3066CX\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3001\u4fa1\u5024\u3092\u751f\u307f\u51fa\u3059\u3068\u3053\u308d\u3067\u3059\u300d\u3068\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30e2\u30c0\u30ca\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u4f1a\u793ePrime TSR\u306e\u30d7\u30ea\u30f3\u30b7\u30d1\u30eb\u3067\u3042\u308b <a href=\"https:\/\/primetsr.com\/delivering-frictionless-customer-experiences-efficiently-is-all-that-matters\/\" target=\"_blank\" rel=\"noreferrer noopener\">Eugene Khazin<\/a>\u6c0f\u306f\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n<p>\u3055\u307e\u3056\u307e\u306a\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u30c7\u30b8\u30bf\u30eb\u74b0\u5883\u3092\u69cb\u7bc9\u3059\u308b\u65b9\u6cd5\u3092\u6a21\u7d22\u3057\u307e\u3059\u3002\n\u305f\u3068\u3048\u3070\u3001\u30a2\u30af\u30bb\u30f3\u30c1\u30e5\u30a2\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u591a\u304f\u306e\u4e2d\u5c0f\u4f01\u696d\u5411\u3051\u4fdd\u967a\u306e\u9867\u5ba2\u306f\u3001\u4fdd\u967a\u306b\u95a2\u3059\u308b\u8cea\u554f\u306e\u7b54\u3048\u3092\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u7c21\u5358\u306b\u898b\u3064\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u305a\u3001\u4e0d\u6e80\u3092\u611f\u3058\u3066\u3044\u307e\u3059\u3002\n\u6709\u76ca\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u30e9\u30a4\u30d6\u30e9\u30ea\u306f\u3001\u3088\u308a\u6b53\u8fce\u3055\u308c\u308b\u5546\u696d\u4fdd\u967a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u69cb\u7bc9\u306b\u5f79\u7acb\u3064\u53ef\u80fd\u6027\u304c\u3042\u308b\u3068\u3001PropertyCasualty360\u306e <a href=\"https:\/\/www.propertycasualty360.com\/2019\/06\/28\/content-services-and-the-insurance-customer-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cara McFarlane<\/a> \u6c0f\u306f\u793a\u5506\u3057\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n<p>\u30c7\u30b8\u30bf\u30eb\u4fdd\u967a\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306e\u69cb\u7bc9\u306f\u3001\u500b\u4eba\u4fdd\u967a\u3068\u6bd4\u8f03\u3057\u3066\u3001\u73fe\u5728\u5546\u696d\u4fdd\u967a\u4f1a\u793e\u304c\u5341\u5206\u306b\u6d3b\u7528\u3057\u3066\u3044\u306a\u3044\u5225\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u3059\u3002\n\u30c7\u30b8\u30bf\u30eb\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u3001\u3044\u304f\u3064\u304b\u306e\u4f01\u696d\u304c\u5354\u529b\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u5f7c\u3089\u306e\u5171\u901a\u306e\u76ee\u6a19\u306f\u3001\u9867\u5ba2\u306e\u7279\u5b9a\u306e\u554f\u984c\u306b\u5bfe\u3059\u308b\u5b8c\u5168\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3059\u3002\n\u5546\u696d\u4fdd\u967a\u4f1a\u793e\u304c\u8eca\u4e21\u30d5\u30ea\u30fc\u30c8\u3092\u88dc\u511f\u3057\u3001\u6574\u5099\u58eb\u304c\u305d\u308c\u3089\u306e\u8eca\u4e21\u306e\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u4fee\u7406\u3092\u63d0\u4f9b\u3059\u308b\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306f\u30011\u3064\u306e\u4f8b\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n<p>\u30c7\u30b8\u30bf\u30eb\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306f\u30012\u3064\u306e\u65b9\u6cd5\u3067\u6c11\u9593\u4fdd\u967a\u4f1a\u793e\u306b\u5229\u76ca\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\n\u307e\u305a\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u6469\u64e6\u306e\u306a\u3044\u4f53\u9a13\u3092\u9867\u5ba2\u306b\u63d0\u4f9b\u3057\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3068\u4fe1\u983c\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\n\u7b2c\u4e8c\u306b\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u5404\u30aa\u30d5\u30a1\u30ea\u30f3\u30b0\u306b\u5fc5\u8981\u306a\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u7c21\u5358\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u30b5\u30dd\u30fc\u30c8\u306e\u5f62\u3067\u9867\u5ba2\u306b\u3088\u308a\u591a\u304f\u306e\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/p>\n\n<p>\u6700\u7d42\u7684\u306b\u3001\u5546\u696d\u4fdd\u967a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u76ee\u6a19\u306f\u3001\u9867\u5ba2\u304c\u8acb\u6c42\u66f8\u3092\u652f\u6255\u3046\u304b\u8acb\u6c42\u3092\u63d0\u51fa\u3057\u306a\u3044\u9650\u308a\u3001\u9867\u5ba2\u304c\u4fdd\u967a\u4f1a\u793e\u3068\u9023\u7d61\u3092\u53d6\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u5f93\u6765\u306e\u4fdd\u967a\u95a2\u4fc2\u3092\u8d85\u3048\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n<p>\u300c\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u8cfc\u5165\u5f8c\u306e\u4e3b\u306a\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u304c\u4fdd\u967a\u91d1\u8acb\u6c42\u306e\u63d0\u51fa\u3084\u8acb\u6c42\u66f8\u306e\u652f\u6255\u3044\u3067\u3042\u308b\u3068\u3044\u3046\u4e8b\u5b9f\u306b\u5e38\u306b\u82e6\u52b4\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u3053\u308c\u306f\u3001\u30cd\u30ac\u30c6\u30a3\u30d6\u3067\u30b9\u30c8\u30ec\u30b9\u306e\u591a\u3044\u7d4c\u9a13\u306b\u306a\u308b\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u65b0\u3057\u3044\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u306f\u3001\u8acb\u6c42\u66f8\u306e\u652f\u6255\u3044\u3084\u4fdd\u967a\u91d1\u8acb\u6c42\u306e\u63d0\u51fa\u4ee5\u5916\u3067\u3001\u88ab\u4fdd\u967a\u8005\u3068\u306e\u7d99\u7d9a\u7684\u306a\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u3067\u3059\u300d\u3068\u3001Novarica\u306e\u30ea\u30b5\u30fc\u30c1&amp;\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u30a8\u30b0\u30bc\u30af\u30c6\u30a3\u30d6\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3067\u3042\u308b <a href=\"https:\/\/www.customercontactweekdigital.com\/customer-insights-analytics\/articles\/insurance-emerging-technology\" target=\"_blank\" rel=\"noreferrer noopener\">Jeff Goldberg<\/a>\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<p>\u9069\u5207\u306a\u30c4\u30fc\u30eb\u3092\u4f7f\u7528\u3059\u308c\u3070\u3001\u5546\u696d\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u4f53\u9a13\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3068\u8981\u671b\u3092\u6e80\u305f\u3059\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u69cb\u7bc9\u3067\u304d\u307e\u3059\u3002\n\u9867\u5ba2\u306f\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u30d3\u30b8\u30cd\u30b9\u4fdd\u967a\u3092\u8cfc\u5165\u3059\u308b\u3053\u3068\u3092\u71b1\u671b\u3057\u3066\u3044\u307e\u3059\u3002\n\u52b9\u7387\u7684\u3067\u697d\u3057\u3044\u8cfc\u5165\u74b0\u5883\u3092\u69cb\u7bc9\u3059\u308b\u306e\u306f\u3001\u5546\u696d\u4fdd\u967a\u4f1a\u793e\u306b\u304b\u304b\u3063\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n<p><em>\u753b\u50cf\u63d0\u4f9b:rido \/ \u00a9123RF.com\u3001kasto\/\u00a9123RF.com\u3001dotcrash \/ \u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30d3\u30b8\u30cd\u30b9\u306f\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u7e41\u6804\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u6c11\u9593\u901a\u4fe1\u4e8b\u696d\u8005\u306f\u30c7\u30b8\u30bf\u30eb\u4f53\u9a13\u306e\u30c0\u30a4\u30ec\u30af\u30c8\u30bb\u30fc\u30eb\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u7acb\u3061\u4e0a\u3052\u308b\u306e\u304c\u9045\u308c\u3066\u3044\u307e\u3059\u3002 \u4e00\u65b9\u3001\u9867\u5ba2\u306f\u3053\u308c\u307e\u3067\u4ee5\u4e0a\u306b\u4fdd\u967a\u4f1a\u793e\u306b\u5bfe\u3057\u3066\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u6ce8\u610f\u3092\u6c42\u3081\u3066\u3044\u307e\u3059 [&hellip;]<\/p>\n","protected":false},"featured_media":8028,"template":"","insight-category":[],"class_list":["post-20791","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/insight\/20791","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/media\/8028"}],"wp:attachment":[{"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/media?parent=20791"}],"wp:term":[{"taxonomy":"insight-category","embeddable":true,"href":"https:\/\/bolttech.io\/ja\/wp-json\/wp\/v2\/insight-category?post=20791"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}