{"id":18796,"date":"2024-09-19T20:55:33","date_gmt":"2024-09-20T01:55:33","guid":{"rendered":"https:\/\/bolttech.io\/insight\/%e4%bf%9d%e9%99%ba%e6%a5%ad%e7%95%8c%e3%81%ae%e3%83%87%e3%82%b8%e3%82%bf%e3%83%ab%e3%83%88%e3%83%a9%e3%83%b3%e3%82%b9%e3%83%95%e3%82%a9%e3%83%bc%e3%83%a1%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ab\/"},"modified":"2024-09-19T20:55:35","modified_gmt":"2024-09-20T01:55:35","slug":"%e4%bf%9d%e9%99%ba%e6%a5%ad%e7%95%8c%e3%81%ae%e3%83%87%e3%82%b8%e3%82%bf%e3%83%ab%e3%83%88%e3%83%a9%e3%83%b3%e3%82%b9%e3%83%95%e3%82%a9%e3%83%bc%e3%83%a1%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ab","status":"publish","type":"insight","link":"https:\/\/bolttech.io\/ja\/insights\/%e4%bf%9d%e9%99%ba%e6%a5%ad%e7%95%8c%e3%81%ae%e3%83%87%e3%82%b8%e3%82%bf%e3%83%ab%e3%83%88%e3%83%a9%e3%83%b3%e3%82%b9%e3%83%95%e3%82%a9%e3%83%bc%e3%83%a1%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ab\/","title":{"rendered":"\u4fdd\u967a\u696d\u754c\u306e\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306b\u304a\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u518d\u4e2d\u5fc3\u5316"},"content":{"rendered":"\n<p>\u30c7\u30b8\u30bf\u30eb\u30fb\u30c7\u30a3\u30b9\u30e9\u30d7\u30b7\u30e7\u30f3\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u3001\u4ee3\u7406\u5e97\u3001\u9867\u5ba2\u306b\u76ee\u307e\u3050\u308b\u3057\u3044\u307b\u3069\u306e\u9078\u629e\u80a2\u3092\u3082\u305f\u3089\u3057\u307e\u3057\u305f\u3002\n\u3057\u304b\u3057\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u591a\u3051\u308c\u3070\u591a\u3044\u307b\u3069\u3001\u5fc5\u305a\u3057\u3082\u826f\u3044\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u306f\u9650\u3089\u305a\u3001\u7279\u306b\u5229\u4fbf\u6027\u3088\u308a\u3082\u6df7\u4e71\u3092\u3082\u305f\u3089\u3059\u5834\u5408\u306f\u306a\u304a\u3055\u3089\u3067\u3059\u3002 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class=\"wp-block-heading\">\u30a4\u30f3\u30b7\u30e5\u30a2\u30c6\u30c3\u30af\u306f\u8ab0\u306e\u305f\u3081\u306e\u3082\u306e\u3067\u3059\u304b?<\/h2>\n\n<p>\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30e9\u30c3\u30b7\u30e5\u306e\u521d\u671f\u306e\u9803\u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u305f\u3081\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u7126\u70b9\u304c\u5f53\u3066\u3089\u308c\u308b\u3053\u3068\u304c\u3088\u304f\u3042\u308a\u307e\u3057\u305f\u3002\n\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u306f\u3001\u3053\u308c\u307e\u3067\u4e57\u308a\u8d8a\u3048\u3089\u308c\u306a\u304b\u3063\u305f\u554f\u984c\u3092\u89e3\u6c7a\u3057\u3001\u751f\u7523\u6027\u3068\u697d\u89b3\u4e3b\u7fa9\u306e\u65b0\u3057\u3044\u4e16\u754c\u3092\u5148\u5c0e\u3059\u308b\u65b9\u6cd5\u3068\u3057\u3066\u5ba3\u4f1d\u3055\u308c\u307e\u3057\u305f\u3002 <\/p>\n\n<p>\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u304c\u666e\u53ca\u3059\u308b\u306b\u3064\u308c\u3001\u79c1\u305f\u3061\u306e\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u306e\u4f7f\u3044\u65b9\u3082\u5909\u308f\u3063\u3066\u3044\u304d\u307e\u3057\u305f\u3002\n\u305f\u3068\u3048\u3070\u30012021\u5e74\u306e\u30ac\u30fc\u30c8\u30ca\u30fc\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9&amp;\u30b5\u30dd\u30fc\u30c8\u8abf\u67fb\u3067\u306f\u3001\u56e3\u584a\u306e\u4e16\u4ee3\u304b\u3089Z\u4e16\u4ee3\u307e\u3067\u306e\u3059\u3079\u3066\u306e\u4e16\u4ee3\u304c\u3001\u6700\u521d\u306e\u9023\u7d61\u5148\u304c\u7570\u306a\u308b\u5834\u5408\u3067\u3082\u3001\u4fdd\u967a\u8cfc\u5165\u306e\u65c5\u3092\u30c7\u30b8\u30bf\u30eb\u3067\u59cb\u3081\u308b\u50be\u5411\u304c\u3042\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3001\u3068\u30ac\u30fc\u30c8\u30ca\u30fc\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u304a\u3088\u3073\u30b5\u30dd\u30fc\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u306e\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u517c\u30a2\u30ca\u30ea\u30b9\u30c8\u3067\u3042\u308b <a href=\"http:\/\/www.smartcustomerservice.com\/Columns\/Expert-Advice\/Younger-Generations-Increasingly-Self-Serve-Through-Non-Company-Digital-Channels-146615.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c7\u30d6\u30fb\u30a2\u30eb\u30dc\u30fc\u30c9<\/a>\u306f\u66f8\u3044\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u3057\u304b\u3057\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306f\u305d\u308c\u81ea\u4f53\u304c\u5584\u306e\u6e90\u3067\u3042\u308b\u3068\u3044\u3046\u4fe1\u5ff5\u3068\u3001\u305d\u308c\u3092\u65e5\u5e38\u751f\u6d3b\u306b\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u306f\u3001\u5fc5\u305a\u3057\u3082\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u3093\u3060\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\n\u9867\u5ba2\u306e\u5b9f\u969b\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3055\u306a\u3044Web\u30b5\u30a4\u30c8\u3001\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u9867\u5ba2\u304c\u30b7\u30f3\u30d7\u30eb\u3067\u76f4\u611f\u7684\u306b\u4f7f\u7528\u3067\u304d\u308b\u30c4\u30fc\u30eb\u306b\u79fb\u884c\u3059\u308b\u306b\u3064\u308c\u3066\u3001\u8870\u9000\u3059\u308b\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002\n\u540c\u69d8\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3084\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u3042\u307e\u308a\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u306a\u3044\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u6295\u8cc7\u3059\u308b\u4f01\u696d\u306f\u3001\u30b9\u30bf\u30c3\u30d5\u304c\u4ed5\u4e8b\u3092\u96e3\u3057\u304f\u3059\u308b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u53d6\u308a\u7d44\u3080\u306e\u3067\u306f\u306a\u304f\u3001\u6163\u308c\u89aa\u3057\u3093\u3060\u50cd\u304d\u65b9\u306b\u56fa\u57f7\u3057\u7d9a\u3051\u308b\u305f\u3081\u3001\u6295\u8cc7\u984d\u304c\u7121\u99c4\u306b\u306a\u308b\u3053\u3068\u306b\u6c17\u3065\u304f\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002  <\/p>\n\n<p>\u300c\u30c7\u30b8\u30bf\u30eb\u6226\u7565\u3068\u306f\u3001\u65b0\u3057\u3044\u300c\u30d2\u30c3\u30d7\u300d\u3067\u304a\u3057\u3083\u308c\u306aWeb\u30b5\u30a4\u30c8\u3092\u958b\u767a\u3057\u305f\u308a\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u30a2\u30d7\u30ea\u3092\u30ed\u30fc\u30f3\u30c1\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u300d\u3068\u3001\u7d4c\u55b6\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793eQuincy Analytics\u306e\u30de\u30cd\u30fc\u30b8\u30f3\u30b0\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u3067\u3042\u308b <a href=\"https:\/\/resources.businesstalentgroup.com\/btg-blog\/digital-transformation-insurance\" target=\"_blank\" rel=\"noreferrer noopener\">Brian Kelley<\/a>\u6c0f\u306f\u66f8\u3044\u3066\u3044\u307e\u3059\u3002\n\u3080\u3057\u308d\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u9078\u629e\u306f\u3001\u6e80\u305f\u3059\u3079\u304d\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u3068\u3001\u9867\u5ba2\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u5f93\u696d\u54e1\u306a\u3069\u306e\u4eba\u3005\u3092\u6700\u521d\u306b\u30c4\u30fc\u30eb\u306b\u5c0e\u304f\u4eba\u9593\u306e\u884c\u52d5\u306e\u4e21\u65b9\u3092\u6df1\u304f\u7406\u89e3\u3059\u308b\u3053\u3068\u306b\u57fa\u3065\u3044\u3066\u69cb\u7bc9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n\n<p>\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u4eba\u9593\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u8abf\u6574\u3059\u308b\u305f\u3081\u306b\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u30c7\u30b8\u30bf\u30eb\u9818\u57df\u3092\u96e2\u308c\u3001\u4e00\u6642\u7684\u306b\u4eba\u9593\u306b\u623b\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\n\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3068\u3044\u3046\u3053\u3068\u306f\u3001\u4eba\u3005\u304c\u4e16\u754c\u3092\u3069\u306e\u3088\u3046\u306b\u79fb\u52d5\u3057\u3001\u7406\u89e3\u3059\u308b\u304b\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002 <\/p>\n\n<p>\u300cUX\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306b\u3068\u3069\u307e\u3089\u305a\u3001\u304a\u5ba2\u69d8\u304c\u30bf\u30b9\u30af\u3092\u9054\u6210\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3059\u308b\u305f\u3081\u306b\u7d4c\u9a13\u3059\u308b\u5168\u4f53\u7684\u306a\u65c5\u3092\u8abf\u67fb\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u3001\u9867\u5ba2\u304c\u4fdd\u967a\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u305f\u3081\u306e\u4fe1\u983c\u3068\u900f\u660e\u6027\u3092\u751f\u307f\u51fa\u3059\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u300d\u3068\u3001\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u30b5\u30fc\u30d3\u30b9\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u4f1a\u793eLimina\u306e\u5171\u540c\u5275\u8a2d\u8005\u517c\u30d7\u30ea\u30f3\u30b7\u30d1\u30eb\u3067\u3042\u308b <a href=\"https:\/\/www.uxbooth.com\/articles\/why-ux-is-an-imperative-in-the-insurance-industrys-digital-transformation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jon Fukuda<\/a>\u6c0f\u306f\u66f8\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/signing-contract-with-agent-1024x683.jpg\" alt=\"&#x81EA;&#x52D5;&#x8ECA;&#x30B7;&#x30E7;&#x30FC;&#x306E;&#x81EA;&#x52D5;&#x8ECA;&#x30C7;&#x30A3;&#x30FC;&#x30E9;&#x30FC;&#x3068;&#x306E;&#x5951;&#x7D04;&#x3001;&#x4FDD;&#x8A3C;&#x307E;&#x305F;&#x306F;&#x4FDD;&#x8A3C;&#x306B;&#x7F72;&#x540D;&#x3059;&#x308B;&#x30AB;&#x30C3;&#x30D7;&#x30EB;&#x3001;&#x7533;&#x8ACB;&#x66F8;&#x306B;&#x8A18;&#x5165;&#x3059;&#x308B;&#x7537;&#x6027;\" class=\"wp-image-11113\" srcset=\"https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/signing-contract-with-agent-1024x683.jpg 1024w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/signing-contract-with-agent-300x200.jpg 300w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/signing-contract-with-agent-768x512.jpg 768w, https:\/\/bolttech.io\/wp-content\/uploads\/2024\/09\/signing-contract-with-agent.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u9078\u629e\u3059\u308b\u969b\u306b\u30e6\u30fc\u30b6\u30fc\u3092\u7b2c\u4e00\u306b\u8003\u3048\u308b\u65b9\u6cd5<\/h2>\n\n<p>\u30e6\u30fc\u30b6\u30fc\u306e\u8996\u70b9\u306b\u7acb\u3064\u3053\u3068\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u610f\u5473\u306e\u3042\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u9078\u629e\u3059\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002\n\u3057\u304b\u3057\u3001\u9867\u5ba2\u306e\u671f\u5f85\u3068\u898b\u901a\u3057\u304c\u6025\u901f\u306b\u5909\u5316\u3059\u308b\u4e2d\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u9867\u5ba2\u304c\u6c42\u3081\u308b\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u3001\u9867\u5ba2\u306e\u73fe\u72b6\u3092\u7406\u89e3\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n\n<p>\u4f8b\u3048\u3070\u3001\u4fdd\u967a\u696d\u754c\u306e\u9867\u5ba2\u306f\u3001\u500b\u4eba\u3068\u5546\u696d\u306e\u4e21\u65b9\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30b8\u30e3\u30fc\u306b\u5bfe\u5fdc\u3059\u308b\u88dc\u511f\u3092\u6c42\u3081\u308b\u50be\u5411\u304c\u5f37\u304f\u306a\u3063\u3066\u3044\u308b\u3068\u3001EY\u306e <a href=\"https:\/\/www.ey.com\/en_us\/insurance\/changing-consumer-needs-signal-major-shifts-for-p-c-insurers\" target=\"_blank\" rel=\"noreferrer noopener\">Charlie Mihaliak\u3068Chris Raimondo<\/a>\u306f\u66f8\u3044\u3066\u3044\u307e\u3059\u3002\n\u526f\u696d\u3092\u3057\u305f\u308a\u3001\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u3092\u3057\u305f\u308a\u3059\u308b\u4eba\u304c\u5897\u3048\u308b\u306b\u3064\u308c\u3001\u81ea\u5206\u306e\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u3068\u30d3\u30b8\u30cd\u30b9\u304c\u878d\u5408\u3057\u3001\u305d\u306e\u73fe\u5b9f\u3092\u53cd\u6620\u3057\u305f\u5831\u9053\u304c\u671f\u5f85\u3055\u308c\u307e\u3059\u3002 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\u306b\u3088\u308a\u3001\u53cd\u5fa9\u7684\u306a\u30bf\u30b9\u30af\u306b\u5bfe\u51e6\u3057\u3001\u30a8\u30e9\u30fc\u3092\u6e1b\u3089\u3059\u3053\u3068\u3067\u3001\u9867\u5ba2\u3068\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u7279\u5b9a\u306e\u8cea\u554f\u306b\u96c6\u4e2d\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<p>\u300c\u696d\u754c\u306f\u3001\u6700\u8fd1\u306e\u8ab2\u984c\u304b\u3089\u751f\u3058\u305f\u305f\u3081\u3001\u76ee\u7684\u3092\u6301\u3063\u305f\u6210\u9577\u306e\u6642\u671f\u3092\u8fce\u3048\u308b\u6e96\u5099\u304c\u3067\u304d\u3066\u3044\u308b\u300d\u3068\u3001 <a href=\"https:\/\/www.ey.com\/en_us\/insurance\/2022-global-insurance-outlook-growing-with-people-purpose-and-tech\" target=\"_blank\" rel=\"noreferrer noopener\">EY\u306eIsabelle Santenac<\/a> \u3068\u5171\u8457\u8005\u306f\u66f8\u3044\u3066\u3044\u307e\u3059\u3002\n\u3053\u306e\u6210\u9577\u3092\u53d7\u3051\u5165\u308c\u308b\u305f\u3081\u306b\u3001\u4fdd\u967a\u4f1a\u793e\u306f\u610f\u56f3\u7684\u306b\u30e6\u30fc\u30b6\u30fc\u3092\u7b2c\u4e00\u306b\u8003\u3048\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63a1\u7528\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n\n<p><em>\u753b\u50cf\u63d0\u4f9b:schantalao \/ \u00a9123RF.com\u3001milkos \/ \u00a9123RF.com<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30c7\u30b8\u30bf\u30eb\u30fb\u30c7\u30a3\u30b9\u30e9\u30d7\u30b7\u30e7\u30f3\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u3001\u4ee3\u7406\u5e97\u3001\u9867\u5ba2\u306b\u76ee\u307e\u3050\u308b\u3057\u3044\u307b\u3069\u306e\u9078\u629e\u80a2\u3092\u3082\u305f\u3089\u3057\u307e\u3057\u305f\u3002 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